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47 Courses in London

Customer Service London

SCA CSP Barista Skills Foundation - London

5.0(21)

By Etude Coffee

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.

SCA CSP Barista Skills Foundation - London
Delivered In-Person in London
£299 to £399

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
123...5

Educators matching "Customer Service "

Show all 152
Clinics | Customer Service Training

clinics | customer service training

5.0(17)

London

Our customer service training and brand building workshops offer secrets of achieving excellence in customer success skills to keep customers happy and improve customer loyalty.

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Crew Training Uk

crew training uk

London

Specialising in leisure and attractions CREW customer service training focuses on unlocking the potential of your people. Guest engagement training service. Specialising in leisure and attractions CREW Training focus on unlocking the potential of your people. Working with theme parks, zoos, aquariums, museums, restaurants, libraries and universities we help your teams engage more with your guests, exploring products, experiences and services more creatively, consistently and effectively. Going the extra mile… every guest, every time!

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Transparente Management

transparente management

1.0(1)

Rayleigh

Transparent Property Management was launched by a property management expert and a chartered accountant with over a combined 14 years experience in the industry. The pair believe that their blend of freehold/leasehold and Accounting knowledge could introduce a unique offering ensuring all aspects of your property management are in safe hands; This is our story.

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Our Parklife

our parklife

London

Our Parklife Community Interest Company (CIC) is a social enterprise on Queen Elizabeth Olympic Park designed to help deliver the legacy of the 2012 London Olympic and Paralympic Games. Our Parklife was founded in 2014 when Queen Elizabeth Olympic Park reopened. Its purpose is to connect local people to the Park through employment, training and volunteering. It’s a Community Interest Company (CIC) that was set up as part of the Estates and Facilities Management (EFM) contract on the Park with the specific task of involving local people in the Park through the management of the parklands and venues. As a CIC Our Parklife is a not for profit company – any surpluses generated will be reinvested into our social purpose.

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Purple Dayss

purple dayss

London

The initiative inspires the leadership and staff of organisations of all sectors and sizes to promote awareness, develop understanding, and implement solutions for better accessibility in their customer environments. Participating organisations make public commitments (a minimum of one new activity or initiative) each year that improves their accessibility and practice so that disabled customers have a better, more inclusive experience. The Purple Tuesday movement is highlighted each year by a celebratory day, the first Tuesday of November, also known as Purple Tuesday. In 2021, the celebration in the United Kingdom reached over 19 million; involved over 7,000 social media conversations; and received over 270 pieces of broadcast and print media. Purple Tuesday resonates with businesses and the communit

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Strive Training (London)

strive training (london)

Edgware

Get the Skills, Get the Job! Enabling Success We empower learners with increased skills, confidence and motivation to succeed. Being Student-Focused Our approach to teaching and learning is centred around the unique needs of every learner. Providing Quality Training We pride ourselves in providing a consistent quality learning experience, accredited by multiple awarding bodies such as City and Guilds and NCFE. This is reflected in our excellent Ofsted report. Constant Innovation We utilise innovative use of technology to help all learners succeed and reach their potential. Creating a Welcoming Environment Our training centres are friendly and supportive environments, conducive to learner success. Working Closely with employers We actively help learners into work through our expanding network of partnerships with local and national employers such as Dunelm, Waitrose, Argos, Beefeater, Costco, Primark, Lifeways, Eleanor Care and John Lewis

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Ambition for London

ambition for london

Forest Gate

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Energize Training

energize training

London

Since 2000, Energize Learning has successfully developed leaders, managers and their front line teams to improve sales, transform service levels and increase employee engagement.

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Casting Connections

casting connections

London

Casting Connections Ltd was founded by Felicity Jackson in 2010 and has grown from strength to strength. Initially launched as a dedicated acting showcase company, it has evolved and secured a continuing relationship with StarNow to support their UK casting professionals, as well as running affordable workshops for actors. Casting Connections Ltd is a sister company of Actors Pro Expo Ltd a company dedicated to hosting market-leading conventions for actors.

Leadership Development Ltd

leadership development ltd

5.0(3)

London

Sales and management training, with details of courses and blog LDL – Leadership Development Ltd – is a thriving learning- solutions provider offering in-person and virtual sales training, management training, negotiation training, presentation skills training and customer service training at all levels of an organisation – from senior management to front line staff.

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