125 Courses in Liverpool

Formally Safeguarding Children Level 1: One Day Course 10am - 3.30pm Working Together to Safeguard Children 2018 & Keeping Children Safe in Education (2022) Updated This Course can also be run within your organisation for your staff group at a reduced cost contact us for a quote or if you have any other questions about this course talk to an adviser now online.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Supervising First Aid for Mental Health | RQF Level 3 The RQF Level 3 Supervising First Aid for Mental Health course is designed to provide individuals with the knowledge and skills to effectively supervise and support others in the workplace who may be experiencing mental health issues or distress. This course aims to equip participants with a deeper understanding of mental health, enabling them to provide guidance, reassurance, and signposting to appropriate professional help. Understanding Mental Health: Participants will gain a comprehensive understanding of mental health, including common mental health conditions, their causes, and the impact they can have on individuals and workplaces. They will learn to recognize signs and symptoms of mental health issues and develop an understanding of the stigma and misconceptions surrounding mental health. Promoting a Positive Mental Health Culture: Participants will explore strategies to promote a positive mental health culture in the workplace. This includes raising awareness, reducing stigma, and fostering a supportive and inclusive environment that prioritises mental well-being. Providing Mental Health Support: Participants will learn how to provide immediate and practical support to individuals experiencing mental health issues or emotional distress. They will be trained in active listening skills, effective communication techniques, and providing non-judgmental and empathetic support. Signposting and Referral: Participants will develop the skills to signpost individuals to appropriate professional help and resources. They will learn about available support services, both within and outside the workplace, and how to facilitate access to these services. Crisis Management: Participants will be prepared to respond to mental health crises and emergencies. They will learn how to assess risk, manage situations involving self-harm or suicidal ideation, and understand the importance of maintaining personal and professional boundaries. Supporting Workplace Mental Health Policies: Participants will understand the importance of workplace mental health policies and how to support their implementation. They will explore the role of supervisors in promoting mental health, identifying potential triggers or stressors in the workplace, and implementing strategies to support employee well-being. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have developed the necessary knowledge and skills to effectively supervise and support individuals experiencing mental health issues in the workplace. They will be equipped to provide guidance, signposting, and initial assistance, contributing to a mentally healthy and supportive work environment. It's important to note that this course does not qualify participants as mental health professionals or therapists. It is focused on providing basic mental health support and guidance in the workplace context. If participants wish to pursue more in-depth training or a career in mental health, they may consider further studies or qualifications in mental health counseling, psychology, or related fields. Suitability - Who should attend? The RQF Level 3 Supervising First Aid for Mental Health course is suitable for individuals who have a responsibility for supervising and supporting others in the workplace, particularly in relation to mental health. It is beneficial for supervisors, managers, team leaders, human resources personnel, and anyone in a position of authority or influence within an organization. This course is relevant for individuals across various industries and sectors who wish to develop their understanding of mental health, enhance their skills in supporting others, and contribute to creating a mentally healthy work environment. It is especially suitable for those who have regular interactions with employees or colleagues and are involved in promoting well-being and providing guidance. The course is valuable for individuals in roles where they may be responsible for implementing mental health policies, supporting employees facing mental health challenges, or providing initial assistance in crisis situations. It equips participants with the knowledge and skills to recognize signs of mental health issues, provide appropriate support and signposting, and contribute to fostering a positive mental health culture within their organization. While there are no strict prerequisites for enrolling in the RQF Level 3 Supervising First Aid for Mental Health course, some prior knowledge or experience in mental health awareness or first aid can be beneficial. However, the course is designed to accommodate learners with varying levels of understanding and experience in the field. It's important to note that this course does not qualify participants as mental health professionals or therapists. It focuses on providing fundamental knowledge, skills, and guidance for workplace mental health support. If you require more advanced or specialised training in mental health, it may be necessary to consider additional qualifications or seek professional development opportunities in specific areas of interest. Before enrolling in the course, consider the specific requirements and recommendations of your workplace or industry. Discuss the suitability and relevance of the course with your employer or supervisor to ensure it aligns with your professional development goals and responsibilities within your organization. Outcome / Qualification etc. Upon successful completion of the RQF Level 3 Supervising First Aid for Mental Health course, participants can expect to achieve several learning outcomes: Comprehensive Understanding of Mental Health: Participants will develop a thorough understanding of mental health, including different mental health conditions, their causes, and their impact on individuals and workplaces. They will gain knowledge about the prevalence of mental health issues and the importance of promoting mental well-being in the workplace. Recognition of Mental Health Issues: Participants will be able to recognize signs and symptoms of common mental health conditions, enabling them to identify when someone may be experiencing mental health issues or emotional distress. They will develop skills in observation, active listening, and empathy to assess the well-being of others. Effective Support and Signposting: Participants will acquire the skills to provide immediate support and guidance to individuals experiencing mental health issues. They will learn active listening techniques, effective communication strategies, and non-judgmental approaches to engage with and support others. They will also be able to signpost individuals to appropriate professional help and resources. Creation of a Mentally Healthy Workplace: Participants will understand their role in promoting a mentally healthy workplace culture. They will learn strategies to reduce stigma, raise awareness, and create a supportive environment that prioritizes mental well-being. They will also gain knowledge on how to implement workplace mental health policies and practices. Crisis Management and Referral: Participants will be prepared to respond to mental health crises and emergencies. They will develop skills in assessing risk, managing situations involving self-harm or suicidal ideation, and understanding the importance of timely and appropriate referral to professional mental health services. Supervision and Support Skills: Participants will develop skills in supervising and supporting others in the workplace who may be experiencing mental health issues. They will gain confidence in initiating conversations about mental health, providing guidance, and creating an atmosphere of trust and understanding. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have achieved a higher level of knowledge and skills in supporting individuals with mental health challenges in the workplace. They will be equipped to provide appropriate support, signposting, and supervision, contributing to a mentally healthy and supportive work environment. It's important to note that while the course provides valuable knowledge and skills, participants should not consider themselves as mental health professionals. Ongoing professional development and engagement with mental health resources and services are essential to stay updated and provide the best support possible. Training Course Content DAY 1 Module 1 Introduction Module 2 What is first aid for mental health? Module 3 Identifying mental health conditions Module 4 Providing advice and starting a conversation Module 5 Stress Module 6 Drugs and alcohol Module 7 First aid action plan for mental health - including practical assessment Module 8 Mental health in the workplace Module 9 Depression Module 10 Anxiety Module 11 Written assessment - paper 1 DAY 2 Module 1 Syllabus and day 1 recap Module 2 Post-traumatic stress disorder Module 3 Self-harm Module 4 Suicide Module 5 Eating disorders Module 6 Personality disorders Module 7 Bipolar disorder Module 8 Psychosis Module 9 Schizophrenia Module 10 Written assessment paper 2 and course closure Course delivery details Classroom-based Training: Many training providers offer the course through traditional classroom-based sessions. Participants attend in-person training conducted by qualified instructors. These sessions provide opportunities for interactive discussions, practical exercises, case studies, and group activities to enhance learning and understanding of the course material. Blended Learning: Some training providers may offer a blended learning approach, combining both online and face-to-face components. Participants may complete certain modules or theory-based learning online at their own pace. The in-person sessions are then focused on interactive discussions, practical skills demonstrations, and group activities. Online Learning: In certain cases, the course may be delivered entirely online. Participants can access course materials, videos, interactive modules, and assessments through a dedicated online learning platform. Online learning offers flexibility in terms of when and where participants can engage with the course content. In-house Training: Organisations may opt for in-house training where a qualified instructor delivers the course directly to their employees or staff members. This can be customized to suit the specific needs and context of the workplace, allowing for more tailored discussions and examples relevant to the participants' roles and environment. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies Upon completing the RQF Level 3 Supervising First Aid for Mental Health course, there are various opportunities for continuing studies and professional development in the field of mental health and workplace well-being. Here are some options to consider: Advanced Mental Health Training: If you wish to deepen your knowledge and skills in mental health, you may consider pursuing advanced training courses. These could include specialized courses on specific mental health conditions, such as depression, anxiety, or post-traumatic stress disorder (PTSD). Advanced courses can provide you with a more in-depth understanding of specific areas within the mental health field. Mental Health First Aid Instructor Training: If you have a passion for teaching and training others, you might consider becoming a certified mental health first aid instructor. Instructor training programs can equip you with the necessary skills and qualifications to deliver mental health first aid courses to others. This allows you to contribute to building a mentally healthier workforce by educating and empowering others. Workplace Well-being Programs: Many organizations are investing in workplace well-being programs to support the mental health of their employees. You could explore opportunities to get involved in developing and implementing such programs within your organization. This might involve collaborating with human resources, management, or well-being teams to design initiatives that promote mental health, resilience, and work-life balance. Higher Education and Further Studies: If you're interested in pursuing a more extensive education in mental health, you may consider enrolling in higher education programs related to psychology, counselling, or mental health. This could include undergraduate or postgraduate degrees, diplomas, or certifications that provide a deeper understanding of mental health theory, research, and clinical practice. Continuous Professional Development (CPD): Engaging in continuous professional development is essential in staying updated with the latest research, best practices, and developments in the field of mental health. Attend workshops, conferences, webinars, and seminars focused on mental health topics. These activities will enhance your knowledge and skills and ensure you stay current with evolving practices in the mental health field. Volunteer and Community Work: Engaging in voluntary work or community initiatives related to mental health can provide valuable hands-on experience and further develop your skills. Consider volunteering with mental health organizations, helplines, or community groups that focus on mental health support and advocacy. Remember to stay informed about the guidelines, regulations, and requirements set by relevant professional bodies or organizations in your country or region. This will help you align your continuing studies and professional development with recognised standards and qualifications. Continuing studies and professional development not only enhance your knowledge and skills but also demonstrate your commitment to the field of mental health and workplace well-being.

Most organisations and businesses are trying to navigate the best way back to a functional working framework. But two things need to happen - 1. The working practices need to be efficient, sustainable and compatible for meeting the demands and needs of the organisation; it’s clients, it’s workforce and it’s Leaders 2. The culture needs to be welcoming, authentic and supportive otherwise there will be disenfranchisement and potentially a churn of staff and loss of talent What has been proven to be a very successful approach to mitigate the dangers of demotivated team members and poor efficiency levels is a bespoke ‘Ushering the Team Back to the Workplace’ workshop. Programme Outline Below is a template of an actual Programme that has been delivered very successfully for clients such as the NHS; Claranet; Jotun Paints & Workspace. This, however, can be modified to suit any group or size. It will be designed to reflect the Organisation’s preferred Hybrid working framework and communication systems. The options of having the innovative Real Play technique to help handle delicate conversations is especially effective. The biggest gain is to reconnect the relationships via the activities and exercises, which would be selected carefully. Key commitments and buy-in is always the priority outcomes - which this programme will help deliver in just 1 day. The objectives include: Making the transition back to working as a collaborative team Enhancing the Leadership skills of the team Reviewing/establishing the Hybrid working protocols Galvanising the Team spirit Maintain inclusivity among full-time; part-time and Region based team members Energising and motivational Fun! Exercise – Round the Bend The team are to follow the instructions delivered as they walk (and jump) through the route – always keeping a safe distance apart. The instructions become more complicated as they progress. Debriefing points: Dealing with Change Attention to Detail Adapting approach Optimising results Exercise - Number Crunch (3 x Cohorts of 12/13) The team must be effectively led and motivated to work as one unified group to reach their objective of visiting each numbered location within a very tight deadline. Debriefing points: Support and co-ordination Strategy and planning Adapting approach Optimising results Tutorial – Team Dynamics Tuckman model Phases of Development towards Maturity Exercise - Juggling (3 x Cohorts of 12/13) The group(s) will be invited to optimise the number of ‘clients’ (juggling balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group’s preparation and approach to a variety ‘customers’ needs. Debriefing points: Ensuring effective communication Clarifying the approach for dealing with the unexpected Setting expectations and reviewing delivery Treating every colleague with care and respect Tutorial - Email Etiquette The primary standards – best practices ABSURD model Preparation and planning Top Tips World Cafe The team are split into 5-6 sub-groups – each with a specific review focus:- What recommendations do you have to engage the team back into the Workplace? How do we ensure the framework is efficient? What are the best ways to optimise team working strategically when most/all team members are in the office? What potential barriers are there? How do we accommodate for the Regional team members? What are the benefits to bringing the team back to the workplace? Each session has 2 – 3 rounds with each table’s ‘host’ sharing feedback for applying to the Team Action Plan – or Charter. Debriefing points: Each Syndicate’s recommendations and capture the key actions they generate 'Real Play' We offer an innovative solution to bring real Leadership/team scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the Actor, the other with the Trainer. Each group has a brief and has to instruct their Trainer/Actor on how to approach the scenario supplied. The Actor and Trainer perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers Assign 24 x ‘Directors’ (4 for each Player – Phil & Julia – for each Real Play. Potential Real Play Scenarios: Engaging with a team member as to how the new working plans will be applied. Overcoming concerns to the new working practices/framework Addressing issues where a team member feels excluded from the teamworking practices/culture Debrief the Programme Individual Action Plans Team Priorities for application into the workplace

This accredited qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide help to infants and children in a range of first aid situations.

This accredited qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide help to people in a range of emergency first aid situations The certificate will last for 3 years

Overview Understand the structure and mechanics of Target Redemption Notes (TARNs), autocallables, accumulators, and faders. Who the course is for CEOs, CFOs, COOs with responsibility for Strategic Management Investment bankers Real estate consultants Management consultants Private Equity investors Financial analysts Institutional Funds and Portfolio Managers Retail investors Course Content To learn more about the day by day course content please click here. To learn more about schedule, pricing & delivery options speak to a course specialist now

The core principles gained from this course will help delegates have a better understanding of how to manage the relationships between sales and marketing stakeholders on the demand side and the manufacturing and other operational stakeholders on the supply side. PARTICIPANTS WILL LEARN HOW TO: • Take a different perspective on traditional data such as sales history and forecasts, as well as time-phased inventory projections and production capacity. • Recognise how their forecasts impact manufacturing schedules and inventory levels. • Assess whether they are producing enough products to meet sales demand. • Recognise how production is tied to finance and see the financial impact of production decisions, so appropriate adjustments may be then undertaken. COURSE TOPICS INCLUDE: What is S&OP? – Introduction – Definition and benefits S&OP processes – What information is required? – The stages of the S&OP process (including inputs & outputs) The integration of S&OP into a business – Critical success factors for an effective implementation – Typical roles and responsibility matrix

Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events.  Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Supporting Women in Leadership Throughout The UK Our women in leadership course is specifically designed to target challenges and support women in developing their leadership and management careers. AWARD WINNING LEADERSHIP DEVELOPMENT PROGRAMME Discover Our Women in Construction Management Course The Power Within is dedicated to helping women in construction across England and Scotland achieve business success through our Motivational Intelligence framework. Motivational Intelligence is the third level of intelligence, and the science behind it has won a Nobel Prize. Our women leadership in construction course supports women by improving their motivation, self-belief, decision-making, and leadership skills. This programme is designed to help female business leaders adapt more quickly to their environment, handle adversity more effectively, take productive action, and thrive during times of change. Each is a vital skill needed in today’s ever-changing business environment. When completed, you’ll have the skills needed to make decisions more effectively that help your business grow, become more resilient, and take opportunities when others are stuck. "This course has completely changed my outlook on my responsibilities as a manager/leader. In 26 years with Pfizer, I have never participated in a programme that has as profoundly changed my perspective on my role, my responsibilities and my ability to positively impact my team." FEMALE DIRECTOR OF BUSINESS SERVICES, PFIZER LEADING WITH MOTIVATIONAL INTELLIGENCE What is our Women in Construction Course? In the past five years, we’ve supported thousands of business leaders and managers in nurturing the skills and mindset needed to achieve and exceed their business goals. The Power Within knows women are incredibly effective and consistent at applying our Motivational Intelligence techniques to their lives and business. Our women in construction management course is designed to give you the skills you need to take charge of your business and ensure constant growth while future-proofing your business. The training is perfect for women in construction who are managers or leaders looking to: Quickly Adapt Their Team to Change Effectively Mentor Every Team Member Improve Communication and Collaboration Gain More Buy-In to New Goals or Strategies Transform Their Team Culture Increase Initiative and Self-Motivation Across Their Team How We Help Women in the Construction Industry Our course focuses on imparting fundamental skills, tactical best practices, and powerful insights into the human side of the business. You’ll be provided with valuable knowledge needed to be successful leaders and managers of all levels. We’ll focus on addressing the challenges new businesses around the world face, like leading teams and developing businesses in turbulent and transitional times as well as overcoming the challenges of being women in the construction industry. Throughout the course, particular emphasis is given to helping leaders raise motivational intelligence and foster a growth mindset within their team. LEADING WITH MOTIVATIONAL INTELLIGENCE Our Leading with Motivational Intelligence (MQ) Executive Diploma Programme is specifically designed to help participants create the “complete game” of leadership and management. Leveraged by more than 40% of the largest Fortune 500 companies and implemented around the world, the Leading with Motivational Intelligence (MQ) consistently receives a participant buy-in rate in excess of 97%. However, the most important statistic is: 12 months after completing the course more than 93% of participants continue to use the skills and techniques taught on a daily basis. SQA APPROVED EXECUTIVE DIPLOMA What Skills Do We Help Women in Construction Develop? The skills we teach through our women in construction management courses are delivered through seven modularised sessions, each between three and three-and-a-half hours per session, with all sessions starting at 9:30 am via Zoom. An additional two hours per week is spent working on the online training assignments and leadership development plan. Each session will provide the education and information needed to establish yourself in your business. Here is more information regarding each session and the skills taught: SESSION 1: SELF-LEADERSHIP & THE SECRET TO PERSONAL SUCCESS Our first module is focused on setting course expectations and creating the right environment for learning. We’ll introduce the format and logistics, then discuss leading through turbulent times and how we can take control of ourselves, our thoughts, and our actions to lead growth. There is also a discussion on adult learning techniques and how leaders can leverage them to improve the effectiveness of their teams. We’ll also explore how turbulence and transition have changed how we manage and lead our teams. SESSION 2: THE ROLE OF INTELLIGENCE WHEN LEADING In this session, we’ll discuss the three levels of human intelligence and show how they each play in an individual’s performance and behaviors. Through two distinct mindsets, you’ll be shown how an individual’s motivational intelligence ultimately influences their emotional intelligence and intelligence quotient (IQ). Depending on which mindset a person operates under ultimately dictates their view of themselves, opportunities, and the work at which they will allow themselves to succeed. Finally, we’ll discuss switching your team to a growth mindset. SESSION 3: THE PILLARS OF HUMAN PERFORMANCE Completing this session will allow you to deconstruct the components that create a motivational intelligence growth mindset. Through discussion, you’ll see how most organizational challenges can be directly tied back to lapses in these components. We’ll review the leaders who’ve had the most significant influence on the meeting participants and shows the commonalities that make these leaders stand out. Lastly, we’ll introduce terminology, tools, and techniques that leaders can leverage to better coach and mentor their team. SESSION 4: MANAGEMENT VERSUS LEADERSHIP: THE TWO CRITICAL AND CO-DEPENDENT SKILLSETS FOR CREATING TEAM SUCCESS We’ll discuss the difference between a manager’s and a leader’s focus. The discussion focuses on the two most common management mistakes and how they undermine team culture and individual performance. The final debate focuses on the five critical best practices of excellent management, including clearly defining and communicating goals, creating alignment and buy-in, setting proper expectations, monitoring performance, and recognizing and rewarding performance. Our final portion will work to define what management is. Session 5: Exploring and Defining Leadership: Dispelling the Myths that Surround It Session 5 strives to define leadership. Building on this definition is a follow-up discussion regarding how people develop their leadership abilities. We’ll explore the underpinnings of what creates a successful leader. It also includes the importance of asking questions and active listening. We’ll review the five behavioral characteristics associated with motivational intelligence and how leaders can assess the relative strengths or weaknesses of the characteristics within their team. Lastly, we’ll explore great leaders’ five critical best practices, including communicating a compelling vision, modeling the correct behaviors, establishing a team culture anchored in responsibility, consistently building team confidence and self-esteem, and proactively coaching and mentoring. SESSION 6: BUILDING A LEADERSHIP TOOLBOX FOSTERING ADAPTABILITY, RESILIENCE, AND COURAGE We’ll provide information regarding tools and techniques that leaders can utilize to foster greater accountability and ownership win their teams. The Power Within will explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll discuss how self-esteem has formed and how it will influence how a person interprets feedback in life. Lastly, we’ll explore levels of self-esteem and the associated behaviors of each. SESSION 7: HELPING EMPLOYEES DEVELOP A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE During the final session, we’ll explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll talk about how self-esteem is formed and how it influences how a person interprets feedback. Finally, we’ll explore levels of self-esteem and the behaviors of each and the influence of comfort zones, and the tools that leaders can use to help people escape the fear of change. Our Course Leaders The Power Within was founded by husband and wife team James and Enas Fleming, to inspire people worldwide to think bigger, be better, and achieve more. They both work on a personal level with individuals, businesses, and organisations to help them create leaders and build environments where they can thrive. James and Enas challenge the limits with the Motivational Intelligence formula to help you broaden your perspective and create a future on your terms. Here is more about your course instructors: James Fleming James Fleming – James Fleming, the co-creator of The Power Within. He wanted to inspire people around the world to think better, be better, and achieve more. James believes everyone can do whatever they set their minds to. Founding The Power Within allowed James to turn that deep knowledge into a business that helps others think bigger, better, and achieve more daily. He strives to give leaders the tools and knowledge to achieve their full potential while increasing their self-confidence and self-belief through the Motivational Intelligence Revolution. James wants to support today’s businesses to become tomorrow’s leaders. Mari Steyn Mari is the go-to person for building self-esteem, offering new perspectives and stepping up in Life. With an endless abundance of excitement and love for all people, combined with degrees in Psychology, Knowledge and Information Management and is a Master NLP and Transformation Coach and International NLP and Coaching Trainer and Executive Coach, Mari offers an attractive, fresh, expert approach to Emotional Freedom, Motivational Intelligence, Leadership Development and ReWriting your Story. We undoubtedly have the power within to alchemize ourselves and any situation! Seeing the light go on in someone’s eyes is my ultimate joy. Take Charge with Our Women in Construction Course The Power Within is a Motivational Intelligence company dedicated to helping businesses and leaders become more accountable, resilient, adaptable, and capable of handling all challenges, regardless of the complexity. Our women in construction management course build upon best practices, strategic insights, and lessons learned over three decades of building leadership universities for Fortune 500 companies. Throughout the course, emphasis is given to helping leaders raise their motivational intelligence and foster a growth mindset within their team. You’ll gain the skills you need to successfully lead your team and overcome adversity while ensuring your company is profitable. To learn more about our course or to register, reach out today.