2678 Courses in Frimley

Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.

Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Build confidence & capability and engage in meaningful dialogue about race.

Miss Date Doctor’s Emotional Intelligence coaching is designed to help you develop the skills and knowledge needed to understand and manage your emotions effectively. Emotional intelligence is a critical factor in building strong, healthy relationships, and our coaching can provide you with the tools needed to enhance your emotional intelligence and improve your relationships. Our Emotional Intelligence coaching includes a range of techniques and strategies, such as self-awareness, self-regulation, empathy, and social skills. We can help you learn to identify and manage your emotions, as well as to understand and respond effectively to the emotions of others. With our Emotional Intelligence coaching, you can learn to build stronger, more fulfilling relationships by improving your ability to communicate effectively, resolve conflicts, and understand the needs of your partner or potential partner. Whether you’re looking to enhance your personal relationships or to improve your professional performance, our Emotional Intelligence coaching can help you achieve your goals. Have 3 one hour sessions with a certified qualified experienced professional The Miss Date Doctor Emotional Intelligence package includes the following: Relationship Emotional Intelligence, Emotional Intelligence Coaching, Self-Awareness, Self-Regulation, Empathy, Social Skills, Emotion Management, Emotion Understanding, Emotional Intelligence Training, Communication, Conflict Resolution, Relationship Building, Emotional Intelligence Techniques. https://relationshipsmdd.com/product/emotional-intelligence-package/

The Miss Date Doctor Intimacy coaching package includes the following: Relationship Intimacy Coaching Deepening Connection Sensate Focus Enhancing Intimacy Communication Skills Mindful Intimacy Relationship Dynamics Overcoming Obstacles Intimacy Challenges Satisfying Relationship 3 sessions x1 hour https://relationshipsmdd.com/product/intimacy-coaching-package/

Introducing Trauma-Informed Therapy Package: Healing, Empowerment, and Renewed Well-Being Have you experienced past traumas that continue to impact your daily life and relationships? Miss Date Doctor’s Trauma-Informed Therapy Package is designed to provide you with a safe and supportive environment to heal from trauma, regain a sense of empowerment, and foster renewed well-being. Trauma can leave deep emotional scars that affect your mental health, self-esteem, and capacity to form healthy connections. Our experienced and compassionate therapists are here to help you navigate the healing journey with trauma-informed care. Here’s how the Trauma-Informed Therapy Package can support you: Safe and Non-Judgmental Space: Our therapists create a safe, non-judgmental space where you can freely express yourself and explore the impact of trauma on your life. Trust and confidentiality are paramount as we work together on your healing journey. Trauma Processing: Through evidence-based techniques, we’ll gently guide you through trauma processing, helping you gradually process and release the emotions and memories associated with the traumatic experience. This process can reduce the emotional intensity of trauma and foster emotional healing. Empowerment and Resilience: Our trauma-informed therapy empowers you to reclaim your strength and resilience. By addressing the effects of trauma, you’ll find inner resources to cope with life’s challenges, enabling you to move forward with renewed hope. Coping Strategies: We’ll equip you with practical coping strategies to manage triggers and stressors that may arise from trauma-related memories. You’ll learn healthy ways to regulate emotions and navigate difficult situations. Rebuilding Self-Esteem: Trauma can significantly impact self-esteem. Our therapists will work with you to rebuild a positive self-concept and develop a healthy self-image, fostering self-compassion and self-acceptance. Strengthening Relationships: Trauma can affect how you relate to others. In the Trauma-Informed Therapy Package, you’ll explore relational patterns and develop healthier ways of connecting with others, nurturing fulfilling relationships. Mindfulness and Grounding: Practicing mindfulness and grounding techniques can help you stay present and connected to the here and now, reducing anxiety and hypervigilance associated with trauma. Understanding Triggers: We’ll help you identify triggers and understand their origins. By gaining insight into your triggers, you can better manage their impact on your emotional well-being. The Trauma-Informed Therapy Package at Miss Date Doctor prioritizes your healing and well-being. Our therapists have extensive experience in trauma recovery, ensuring that your therapy journey is individualized and tailored to your unique needs. Release the burden of trauma and embrace a future filled with hope and empowerment. Enroll in the Trauma-Informed Therapy Package today, and let our skilled therapists guide you towards healing and renewed well-being. You don’t have to face trauma alone; we’re here to walk with you on your journey to recovery and growth. 3 X 1 hour sessions https://relationshipsmdd.com/product/trauma-informed-therapy-package/

Discussion of past issues Support Divorce aftermath coaching Confidence building Self-assessment Analysation Dating support Dating assistance Emotional intelligence Dating languages training 7 sessions 45 mins https://relationshipsmdd.com/relationship-advice-for-men/

Introducing Therapy for Rumination Package: Breaking Free from Overthinking and Cultivating Mindful Awareness Are you struggling with rumination, finding it challenging to break free from repetitive and intrusive thoughts that lead to stress and anxiety? Miss Date Doctor’s Therapy for Rumination Package offers you expert support and guidance to manage overthinking and cultivate a more mindful and present-focused mindset. Rumination involves getting caught in a cycle of obsessive thoughts and excessive self-reflection, often leading to emotional distress. Our experienced therapists are dedicated to helping you understand and address rumination, enabling you to regain control of your thoughts and emotions. Here’s how the Therapy for Rumination Package can support you: Understanding Rumination: Our therapists will help you understand the nature of rumination and its impact on your emotional well-being. Cognitive Restructuring: We’ll work on cognitive restructuring techniques to challenge negative thought patterns and replace them with more constructive and balanced thinking. Mindfulness Practices: Therapy for rumination includes mindfulness exercises to help you cultivate present-focused awareness and reduce excessive thinking. Emotional Regulation: Our therapists will guide you in developing effective strategies to manage and regulate emotions triggered by rumination. Breaking the Cycle: We’ll assist you in breaking free from the cycle of rumination, preventing its negative effects on your mental and emotional health. Positive Coping Mechanisms: Therapy will focus on helping you develop positive coping mechanisms to manage stress and anxiety more effectively. Self-Compassion: We’ll encourage self-compassion and self-care practices to promote emotional healing and well-being. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards reducing rumination and fostering a more balanced thought process. The Therapy for Rumination Package at Miss Date Doctor is designed to empower you to manage overthinking and create a more mindful and present-oriented mindset. Our compassionate therapists provide a safe and supportive space to explore your thought patterns, allowing you to work towards emotional healing and inner peace. Invest in your mental well-being and take the first step towards breaking free from rumination with the Therapy for Rumination Package. Embrace the opportunity to cultivate mindfulness, reduce stress, and foster a more balanced and positive thought process. Let our experienced therapists guide you towards a brighter and more emotionally fulfilling future, free from the burden of rumination. 4 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-rumination-package/

Rebuilding confidence Learn how to talk to women Confidence training Social cues training Dating history assessment Dating support Dating advice and assistance self-improvement positivity training 5 x 1-hour sessions https://relationshipsmdd.com/product/m-d-d-i-lack-confidence-with-women-package/