Name: Introduction to mixed media landscapes
Price: 45 GBP
Availability: InStock

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this fun, Soap &amp; Sip class you will learn how to make your own organic, &#39;melt and pour&#39; mini-soaps using an organic, vegan glycerine base.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jenny from The Scottish Soapworks will share the benefits of the essential oils she uses in her tried and tested recipe, and show you how to make your own soap using a simple method, and affordable equipment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All materials are included, and during the break you can enjoy a complimentary glass of fizz!* Non-alcoholic drink options will also be available. You will take home all the soap shapes you make on the night - and, if you can bear to part with any of them, they also make great wee gifts!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Festive stocking filler option*</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our November date will feature festive moulds and gift wrap so you can make some Christmas gifts if you wish. We will offer up a complimentary Buck&#39;s Fizz for those who enjoy a seasonal tipple, along with a selection of coffees and speciality Shibui teas.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bring a friend and save</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We love it when people opt for a creative night out with friends, colleagues and family. We have a special offer on all our Soap &amp; Sip classes when you book two spaces at the same time. To benefit from this offer, select the Bring a Friend option when booking a second space.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this fun, festive-themed class you will learn how to make your own organic, 'melt and pour' mini-soaps using an organic, vegan glycerine base.
Jenny from The Scottish Soapworks will share the benefits of the essential oils she uses in her tried and tested recipe, and show you how to make your own soap using a simple method, and affordable equipment.
All materials plus festive-themed refreshments are provided. You will take home all the soap shapes you make on the night which will make great wee gifts, stocking fillers and for first footing treats!
Bring a friend and save
We love it when people opt for a creative night out with friends, colleagues and family, and if you book a second space at the same time you can save £5. To benefit from this offer, select the Bring a Friend option when booking.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

The Arienas Collective

Arts & Crafts

Soap Making

A fun festive soap making class in Edinburgh City Centre

Festive soap making: learn how to make mini soap stocking fillers

Book one space

Book an extra space for a friend for £40 (one Bring a Friend space per full price booking).

Bring a Friend

Make two fabulous festive soap and skincare gift sets on this one day workshop with The Scottish Soapworks in Edinburgh City Centre.
This is a one day, beginner-friendly organic glycerine soap making and cream blending workshop with a Christmas twist!
You will learn how to make two 100g soap bars, and blend 200g of Vitamin E-rich hand and body cream, using a specially selected tried-and-tested recipe featuring gorgeous festive-themed scents.
During the day, you will also learn about the properties of essential oils, and share tips and ideas for gift wrapping.
A selection of hot drinks - including mulled wine tea! - and mince pies will be served to get you in the mood. 
The day will end with a gift wrapping session around our festive craft table, with a selection of items to choose from.
Earth conscious credentials
We are mindful of the effect we have on the environment, and do our best to minimise our impact.
All ingredients, packaging and wraps used on this workshop are eco-friendly. Gift wrap items on the craft table may also include recycled and re-usable packaging options.
You will take all the lovely products you have created home with you on the day, and workshop correspondence and notes are sent to you electronically.
Favourite feedback
We love to hear what you think about our workshops. Here's a favourite review for soap making.
“A most enjoyable and relaxing experience. Our tutor, Jenny, made us feel right at home (and that's where we were! Thank you Lynn.) A great mixture of giving information, demonstrating, and practical experience of making soap. Everyone in the group was so friendly, and I felt as if I had known them much longer than a few hours. It was very pleasing to be able to take away the soap we had created - a real sense of achievement. Looking forward to making more at home. Many many thanks to Jenny, Lynn and the team for a memorable day: I loved it.” [Janice]




More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

A festive-themed soap and skincare gift making class in Edinburgh City Centre

Festive soap and skincare: learn how to make an organic soap and Vitamin C body cream gift set

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever dreamt of turning your creative passion into a career?&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If so, you&#39;re not alone. In fact, quite a few people who have attended our workshops have gone on to set up their own soap or jewellery making businesses; sell their own prints; or to make things for charity fundraising purposes. And we know many more would love to give up the day job - in full, or in part - for a more creatively fulfilling career.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Perhaps you might be dreaming of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">setting up shop</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">selling online</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">running workshops</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">getting commissions</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">selling to friends, family, local shops and markets?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is quite a lot worth considering before getting started:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Where you&rsquo;re feeling unfulfilled in your current job/career</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What kind of life or career you really want and how you want to feel in 12 months&rsquo; time</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What your purpose and values are and how to achieve these</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to bridge the gap between where you are now and where you really want to be</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What practical actions and steps you need to take to achieve your dream and goals</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What might get in the way of you achieving your goals for your dream creative career&nbsp;</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Where you can access the best information to give you the knowledge you need to start your creative career journey</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">And that&#39;s why we&#39;re delighted to partner with <a href="https://www.lojcoaching.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a></span><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><a href="https://www.lojcoaching.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Laura Ogilvie-Jones</a></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"> coaching to invite you to join other like-minded people in a friendly, and life-changing 3-hour workshop held in our welcoming home-based workshop space. You&rsquo;ll leave with a clear plan of action to start your new creative career journey.</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you&#39;re ready to figure out how to move forward with those creative business ideas buzzing around in your head - exciting and overwhelming you in equal measures - this workshop could be the perfect place to start.</span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The price includes light refreshments, so just grab your favourite notebook and pen and come and join us.&nbsp;</span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There will be a question and answer session at the end with Laura and Lynn (founder of The Arienas Collective, and business mentor at Creative Edinburgh), and we&#39;ll share a range of resources and tips on the next steps.</span></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Have you ever dreamt of turning your creative passion into a career? 
If so, you're not alone. In fact, quite a few people who have attended our workshops have gone on to set up their own soap or jewellery making businesses; sell their own prints; or to make things for charity fundraising purposes. And we know many more would love to give up the day job - in full, or in part - for a more creatively fulfilling career.
Perhaps you might be dreaming of:
setting up shop
selling online
running workshops
getting commissions
selling to friends, family, local shops and markets?
There is quite a lot worth considering before getting started:
Where you’re feeling unfulfilled in your current job/career
What kind of life or career you really want and how you want to feel in 12 months’ time
What your purpose and values are and how to achieve these
How to bridge the gap between where you are now and where you really want to be
What practical actions and steps you need to take to achieve your dream and goals
What might get in the way of you achieving your goals for your dream creative career
Where you can access the best information to give you the knowledge you need to start your creative career journey
And that's why we're delighted to partner with Laura Ogilvie-Jones coaching to invite you to join other like-minded people in a friendly, and life-changing 3-hour workshop held in our welcoming home-based workshop space. You’ll leave with a clear plan of action to start your new creative career journey.If you're ready to figure out how to move forward with those creative business ideas buzzing around in your head - exciting and overwhelming you in equal measures - this workshop could be the perfect place to start.The price includes light refreshments, so just grab your favourite notebook and pen and come and join us. There will be a question and answer session at the end with Laura and Lynn (founder of The Arienas Collective, and business mentor at Creative Edinburgh), and we'll share a range of resources and tips on the next steps.
More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

How to turn your creative passion into a career: take your first steps on this relaxed and welcoming workshop at The Arienas Collective in Edinburgh led by Laura Ogilvie Jones coaching 

How to turn your creative passion into a career: first steps

General Admission

Loughborough

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			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
2 x 3 Hour Sessions £450.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.

Modules/Lessons

Programme Outcome
Customers feel engaged & informed throughout the whole journey
Customers feel important
Reduces complaints
Increases compliments
Help you win more business
Increases recommendations and profitable customer conversations
Improves external perception of your business
Makes it a better place to work
Colleagues feel important and even more confident in their roles
Great Customer Service drives great Customer Experience
Duration
The programme is made up of 2 x 3-hour virtual modules or 1 day in person
Programme content
Introduction and Welcome - We are all part of the same journey - what does this mean to you
What do we mean by Customer service and how this links to the customers experience?
In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset
Its not what you say, it is what you say and do - bringing Customer Service to life by 'Being It'
The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal & external customers
Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey
Being on the front foot - what does this mean and how can we demonstrate this to our customers
Engaging with our customers, when, how often, why & about what
Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.
Follow up coach to support the business in implementing this important skill as required


Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
<ul>
<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
</ul>
<p></p>

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
2 x 180mins £445.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.
We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.
>We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT
 

Modules/Lessons

By the end of the session Participants will be able to:
Define what a Difficult Conversation is.
Describe the benefits of having these conversations and why we often avoid them.
Explain what they can do to prepare for a Difficult Conversation.
List the different stages in the Difficult Conversation process.
Demonstrate their ability to open a Difficult Conversation in a role play situation.


This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer Experience

Customer Care

Customer Relations

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

Discover the process of enamelling using vitreous enamel on copper making a simple brooch, or a small artwork to frame. 

Working with small squares of copper you will learn about the enamel process, the preparation of the metal, enamels and the various stages of firing the piece in a small kiln. 

There will be several demonstrations of various options for decoration, and at the end of the workshop you should have a couple of simple brooches or enamelled squares that can be framed as small artworks. 

There is no need to worry about designs beforehand as there will be plenty of ideas to inspire. 

All the materials will be supplied including simple brooch fittings which can be glued to the back of the squares.

This workshop is suitable for all levels, particularly complete beginners. 

There are simple notes which accompany this workshop which includes suppliers and further reading suggestions. 

Earth conscious credentials
We are mindful of the effect we have on the environment, and do our best to minimise our impact.
We will be working with lead free enamels and natural based solutions. 
You will take the lovely products you have created home with you on the day, and workshop correspondence and notes are sent to you electronically.
Favourite feedback
We love to hear what you think about our workshops. Here's a favourite review for Sheila's enamelling workshops.
“The tutor Sheila McDonald was marvellous, she was fun, knowledgeable, included everyone, gave advice and was so very patient. She was just lovely to spend the day with.” Susan, West Dean student.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Design and enamel your own copper backed brooch on this beginners workshop with jeweller Sheila McDonald in Edinburgh City Centre

Beginners vitreous enamel brooch making workshop

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Let 2024 be desire-led and delightful by design!&nbsp;</span></p><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Join&nbsp;</span><a href="https://www.thearienascollective.com/artists" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(17, 85, 204); box-sizing: border-box;" fr-original-style="color:#1155cc;">Eugenia</span></a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;for a joy filled evening of play and mind-body connection that will inspire your brightest vision for the year ahead.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Together we will create a &#39;Vision Board with Feeling&#39;; one that is authentic and aligned with your unique essence, supported by the magic of a small dose of ceremonial cacao.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Much more than simply collaging aspiring images, you will experience the transformative power of your soul&rsquo;s desire. It is truly exciting to (re)discover your fertile and powerful inner wisdom and allow it to provide new possibilities and pathways for bringing change into your life. This is a truly magical part of the creative process that is rarely taught and will serve you again and again as you continue to create your life, your way.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">To &#39;Vision Board with Feeling&#39; &nbsp;is to experience a unique approach developed by Eugenia through her own practices as a</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;multi-modal artist and Healing Arts Practitioner.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;">More Information&nbsp;</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops&nbsp;are run from a supportive and welcoming home environment in the Edinburgh New Town*. Spaces are limited to allow our artists and designer-makers to offer hands-on help and support. All equipment is provided and all the materials you will need (unless stated otherwise). Just turn up, leave any day-to-day worries behind, and immerse yourself in creating something unique.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The price includes all materials and light refreshments. Anyone attending this workshop will also receive a creative reward of &pound;20 towards <a href="https://www.thearienascollective.com/workshops?layout=grid&cadpath=the-arienas-collective%2Fthe-artists-way-womens-circle" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">The Artists&#39; Way Women&#39;s Circle</a> 13-week course run by Eugenia at The Arienas Collective.</p>
<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews home and unfortunately there is no lift access, and the space is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. All our workshops require a minimum number of bookings before going ahead so we are able to pay our creatives their agreed fee, and for this reason we have a no refund policy (unless we cancel and cannot offer you an alternative date).</em></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Concessions</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Concessionary prices are available on a sliding scale. Please&nbsp;<a href="mailto:Hello@eugeniarosa.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"></a><a href="mailto:Hello@eugeniarosa.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">email Eugenia</a>&nbsp;for more information.</span></div>

Let 2025 be desire-led and delightful by design! 
Join Eugenia for a joy filled evening of play and mind-body connection that will inspire your brightest vision for the year ahead.
Together we will create a 'Vision Board with Feeling'; one that is authentic and aligned with your unique essence, supported by a small dose of ceremonial cacao. 
Much more than simply collaging aspiring images, you will experience the transformative power of your soul’s desire. It is truly exciting to (re)discover your fertile and powerful inner wisdom and allow it to provide new possibilities and pathways for bringing change into your life. This is a truly magical part of the creative process that is rarely taught and will serve you again and again as you continue to create your life, your way. 
To 'Vision Board with Feeling' is to experience a unique approach developed by Eugenia through her own practices as a multi-modal artist and Healing Arts Practitioner.



More Information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Create a vision for your life in 2025 with writer, artist and mentor Eugenia Rosa exclusively at The Arienas Collective in Edinburgh City Centre

Your Life, Your Way in 2025

General admission

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the basics and core values of customer service.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your customer journey better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;what vision to have?</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to remain consistent when handling customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing your customer expectations successfully</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Attention to ,details</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bring meaningful changes to make the experience better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Getting the best out of your customers&rsquo; feedback</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;1 day</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.

With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.



If you want to improve your or your employees' customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the basics and core values of customer service.
Delivered both on-site and online, this course has been specifically tailored to cover key topics crucial to customer success and to improve customer service abilities.


Topics covered:
Understanding your customer journey better
Customer care –what vision to have?
The keys to success to remain consistent when handling customers
Managing your customer expectations successfully
Knowing and setting your limits with your customers
Understand and acknowledge your customers’ needs
Attention to ,details
Bring meaningful changes to make the experience better
Getting the best out of your customers’ feedback
Length: 1 day


Feel free to reach out if you want to know more or enquire my course!

Beyond Satisfaction - Customer service Training

Know Your Customer (KYC)

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience


An introduction to mixed media combining collage, paint and pastel with local artist Morvern Ferguson.

Taking inspiration from images of Scottish landscapes, you will explore using mixed media to create a finished piece in response to the landscape. 

Mixed media is a visual art that combines the use of more than one medium or material, and can be used in an expressive and intuitive way. The term can often seem mysterious, and if you are curious to understand more, and give mixed media a try, this workshop is perfect for you. 

This 3 hour workshop is suitable for beginners and each person will come away with an A3 size mixed media landscape artwork on paper, which we will have mounted for you! 

Earth conscious credentials
We are mindful of the effect we have on the environment, and do our best to minimise our impact.
This workshop features the use of recycled, scrap paper for collage.

You will take the lovely products you have created home with you on the day, and workshop correspondence and notes are sent to you electronically.

Favourite feedback
We love to hear what you think about our workshops. This is a new workshop and we will share our favourite review in due course.




More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Landscape Art

Introduction to mixed media landscape art at The Arienas Collective in Edinburgh City Centre

Introduction to mixed media landscapes

Full price space

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					<div><p>This Retail: Retail Assistant course will unlock your full potential and will show you how to <strong>excel in a career in Retail: Retail Assistant</strong>. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Mental Health Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Retail: Retail Assistant skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.</li><li>Learn in-demand Retail: Retail Assistant skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. </p><p>The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant <strong>certificate</strong> that can change your professional career forever.</p></div>
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					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
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					<div><p>Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
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					<div><p>After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div>
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					<div><p>Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><p>This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Retail: Retail Assistant course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
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					<div><p>This Retail: Retail Assistant course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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Overview
This Retail: Retail Assistant course will unlock your full potential and will show you how to excel in a career in Retail: Retail Assistant. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.
Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will quickly teach you the must-have skills needed to start in the relevant industry.
In This Mental Health Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Retail: Retail Assistant skills to help you advance your career.
Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.
Learn in-demand Retail: Retail Assistant skills that are in high demand among UK employers, which will help you to kickstart your career.
This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. 
The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. 
And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Retail: Retail Assistant course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Retail: Retail Assistant course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Retail: Retail Assistant			
	Module 01: Introduction to Retail Management		00:22:00
	Module 02: Retail Strategy		00:13:00
	Module 03: The Sales Process and Dealing with Customers at the Checkout		00:10:00
	Module 04: Importance of Consumer Behaviour		00:12:00
	Module 05: The Importance of Communicating with Customers		00:18:00
	Module 06: Retail Psychology		00:13:00
	Module 07: Consumer Rights Act		00:15:00

IOMH - Institute of Mental Health

Retail

Retail Management

Retail: Retail Assistant

<h4>Overview</h4>
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						<div></div>
							<p>
							</p><p>The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. </p>

<p>This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. </p>
<p>
							
							</p><div>
						
					</div>

Overview



 
The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. 
This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. 
 

GBA Corporate

Advance Retail Management

Online

Delve into the Retail : Retail Associate's principles Obtain the abilities required to raise your competence in this field Get a grasp of level 2,3,4 with a certificate of level 4 knowledge All with this Imperial Academy's all-inclusive course.
Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.
This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Retail : Retail Associate. The extensive course was created with a specific goal in mind to illuminate the route to your desired level of accomplishment in this sector.
This skill building training includes 
1 QLS Certificate
CPD Certifications (PDF and Hard Copy)
24/7 Tutor Support
This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Retail : Retail Associate as you move through the modules of this course and learn about its key ideas, including things like 
Level 2 
Module 1: Introduction to Retail Associate
Module 2: Qualities of a Retail Associate
Module 3: Retail Psychology
Level 3
Module 4: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Level 4
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
120 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
If you want to understand the global influence of Retail : Retail Associate, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Retail : Retail Associate issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.
 Requirements 
Anyone can enrol in this course.
 Career path 
After completing this course, you are to start your career or begin the next phase of your career in this field.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Retail : Retail Associate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Fashion Store and Retail Assistant bundle to help you in this endeavour.</p><p>Experts design our Fashion Store and Retail Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Fashion Store and Retail Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p><p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Fashion Store and Retail Assistant bundle and gain a competitive advantage.</p><p><strong>Learning Outcomes</strong></p><p>This unique bundle will help you to-</p><ul><li>Acquire a deeper understanding of Fashion Store and Retail Assistant</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Fashion Store and Retail Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 1: Fashion Store/ Personal Shopper Assistant (Level 5 at QLS)</strong></p><ul><li>Module 01: Profession of a Personal Shopper</li><li>Module 02: Planning Advice</li><li>Module 03: Fashion and Trends</li><li>Module 04: Communication and Protocol</li><li>Module 05: Career Guidance</li><li>Module 06: Understanding Consumer Behaviour</li><li>Module 07: How to Make Your Shop a Magnet to Customers</li></ul><p><strong>Course 2: Retail (Level 4 at QLS)</strong></p><ul><li>Module 01: Introduction to Retail Associate</li><li>Module 02: Qualities of a Retail Associate</li><li>Module 03: Retail Psychology</li><li>Module 04: Importance of Consumer Behaviour</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Taking Trends and Targeting Customers Effectively</li><li>Module 07: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 08: Consumer Rights Act</li><li>Module 09: Introduction to Visual Merchandising</li><li>Module 10: In-Store Design</li><li>Module 11: Exterior Design</li><li>Module 12: Health &amp; Safety for Retail Stores</li><li>Module 13: Management Skills for Leading Your Team</li></ul><p><strong>Certification</strong></p><p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Fashion Store and Retail Assistant bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Fashion Store and Retail Assistant bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Fashion Store and Retail Assistant bundle to help you in this endeavour.
Experts design our Fashion Store and Retail Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Fashion Store and Retail Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Fashion Store and Retail Assistant bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Fashion Store and Retail Assistant
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Fashion Store and Retail Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Fashion Store/ Personal Shopper Assistant (Level 5 at QLS)
Module 01: Profession of a Personal Shopper
Module 02: Planning Advice
Module 03: Fashion and Trends
Module 04: Communication and Protocol
Module 05: Career Guidance
Module 06: Understanding Consumer Behaviour
Module 07: How to Make Your Shop a Magnet to Customers
Course 2: Retail (Level 4 at QLS)
Module 01: Introduction to Retail Associate
Module 02: Qualities of a Retail Associate
Module 03: Retail Psychology
Module 04: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Fashion Store and Retail Assistant bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Fashion Store and Retail Assistant bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Retail Assistant and Retail management

<p>Proper management of retail operations is crucial to the success of any business in the retail industry. It involves overseeing inventory, sales, marketing, and customer service to ensure that customers are satisfied and the business is profitable. On the other hand, warehouse safety is essential for the protection of employees and the efficient operation of the warehouse.</p> <p>Our comprehensive two-course bundle in Retail Management &amp; Warehouse Safety, endorsed by the Quality Licence Scheme (QLS), provides you with the knowledge and skills required to excel in these industries. Our courses are designed to equip you with the essential skills necessary to succeed in the retail and warehouse industries.</p> <p>Both of our courses are endorsed by the Quality Licence Scheme, which is a testament to the quality and rigour of our training. Upon completion of the courses, you'll receive a certificate that is recognised by employers across the retail industry, giving you a competitive edge in your job search or promotion.</p> <p>In addition to these two QLS-endorsed courses, you will also have access to five CPD-QS accredited courses, including Supply Chain Management, Merchandising, Manual Handling Awareness Course, Business Law, and Tax Accounting. These courses are designed to further enhance your skills and knowledge, providing you with a competitive edge in the job market.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong>Advanced Diploma in Retail Management at QLS Level 7</li><li><strong>Course 02:</strong>Certificate in Warehouse Safety Training at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> Business Law</li><li><strong>Course 04:</strong> Supply Chain Management</li><li><strong>Course 05:</strong> Merchandising</li><li><strong>Course 06:</strong> Tax Accounting</li><li><strong>Course 07:</strong> Manual Handling Awareness Course</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Gain an in-depth understanding of the retail industry and its management practices.</li><li>Learn how to maintain a safe working environment in a warehouse setting.</li><li>Develop an understanding of supply chain management and its role in the retail industry.</li><li>Understand the principles of merchandising and its significance in a retail business.</li><li>Acquire knowledge of manual handling techniques to prevent workplace injuries.</li><li>Develop a strong understanding of business law and its application in the retail industry.</li><li>Learn the fundamentals of tax accounting and its importance in a retail business.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Retail Management course will provide you with a deep understanding of the retail industry, its management practices, and the essential skills required to excel in this field. You will learn about the various types of retailers, how to manage stock levels, sales techniques, and how to create an effective retail marketing strategy. Our experienced instructors will guide you through these topics, equipping you with the tools and knowledge to become a successful retail manager.</p> <p>In the Warehouse Safety course, you will learn how to maintain a safe working environment in a warehouse setting. This course covers all aspects of warehouse safety, from identifying hazards to implementing safety protocols. You will also learn about the various types of equipment used in warehouses, and how to safely operate and maintain them. By completing this course, you will be equipped with the knowledge and skills to ensure that your workplace is safe for you and your colleagues.</p> <p><strong>Certification</strong></p> <p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p> <p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals interested in pursuing a career in retail management and warehouse safety.</li><li>Retail employees looking to enhance their skills and knowledge.</li><li>Warehouse employees looking to advance their careers.</li><li>Small business owners looking to improve their business management practices.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Retail Manager: £22,000 - £45,000</li><li>Warehouse Manager: £22,000 - £45,000</li><li>Supply Chain Manager: £30,000 - £60,000</li><li>Merchandiser: £18,000 - £40,000</li><li>Business Lawyer: £30,000 - £100,000</li><li>Tax Accountant: £20,000 - £50,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Proper management of retail operations is crucial to the success of any business in the retail industry. It involves overseeing inventory, sales, marketing, and customer service to ensure that customers are satisfied and the business is profitable. On the other hand, warehouse safety is essential for the protection of employees and the efficient operation of the warehouse.
Our comprehensive two-course bundle in Retail Management & Warehouse Safety, endorsed by the Quality Licence Scheme (QLS), provides you with the knowledge and skills required to excel in these industries. Our courses are designed to equip you with the essential skills necessary to succeed in the retail and warehouse industries.
Both of our courses are endorsed by the Quality Licence Scheme, which is a testament to the quality and rigour of our training. Upon completion of the courses, you'll receive a certificate that is recognised by employers across the retail industry, giving you a competitive edge in your job search or promotion.
In addition to these two QLS-endorsed courses, you will also have access to five CPD-QS accredited courses, including Supply Chain Management, Merchandising, Manual Handling Awareness Course, Business Law, and Tax Accounting. These courses are designed to further enhance your skills and knowledge, providing you with a competitive edge in the job market.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01:Advanced Diploma in Retail Management at QLS Level 7
Course 02:Certificate in Warehouse Safety Training at QLS Level 3
CPD QS Accredited Courses:
Course 03: Business Law
Course 04: Supply Chain Management
Course 05: Merchandising
Course 06: Tax Accounting
Course 07: Manual Handling Awareness Course
Learning Outcomes:
Gain an in-depth understanding of the retail industry and its management practices.
Learn how to maintain a safe working environment in a warehouse setting.
Develop an understanding of supply chain management and its role in the retail industry.
Understand the principles of merchandising and its significance in a retail business.
Acquire knowledge of manual handling techniques to prevent workplace injuries.
Develop a strong understanding of business law and its application in the retail industry.
Learn the fundamentals of tax accounting and its importance in a retail business.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Retail Management course will provide you with a deep understanding of the retail industry, its management practices, and the essential skills required to excel in this field. You will learn about the various types of retailers, how to manage stock levels, sales techniques, and how to create an effective retail marketing strategy. Our experienced instructors will guide you through these topics, equipping you with the tools and knowledge to become a successful retail manager.
In the Warehouse Safety course, you will learn how to maintain a safe working environment in a warehouse setting. This course covers all aspects of warehouse safety, from identifying hazards to implementing safety protocols. You will also learn about the various types of equipment used in warehouses, and how to safely operate and maintain them. By completing this course, you will be equipped with the knowledge and skills to ensure that your workplace is safe for you and your colleagues.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals interested in pursuing a career in retail management and warehouse safety.
Retail employees looking to enhance their skills and knowledge.
Warehouse employees looking to advance their careers.
Small business owners looking to improve their business management practices.
 Career path 
Retail Manager: £22,000 - £45,000
Warehouse Manager: £22,000 - £45,000
Supply Chain Manager: £30,000 - £60,000
Merchandiser: £18,000 - £40,000
Business Lawyer: £30,000 - £100,000
Tax Accountant: £20,000 - £50,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 3 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Retail Management & Warehouse Safety

<p><strong>Are you someone who wants to be a retail entrepreneur?</strong></p><p><strong>Or do you want to know more about this exciting industry?</strong></p><p>If the answer to any of these questions is a yes, then you've landed in the right place.</p><p>Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. This bundle course is suitable for all people working in Operations, Sales, VM, HR, Logistics etc, who want to enter the retail industry.</p><p>Our <strong>Retail Management</strong> course is ideal for newcomers and existing <strong>Retail</strong> workers alike. With no prior knowledge or experience, this course explores the most important concepts at the heart of successful <strong>retail management.</strong> Learn how to take your communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Enrol today!</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Retail Management - Level 5</li><li><strong> </strong><strong>Course 02: </strong>Logistic Management</li><li><strong> </strong><strong>Course 03: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 04: </strong>Basic Product Management</li><li><strong> </strong><strong>Course 05: </strong>Purchasing &amp; Procurement Course - Level 3</li><li><strong> </strong><strong>Course 06: </strong>Level 3 Tax Accounting</li><li><strong> </strong><strong>Course 07: </strong>Introduction to VAT</li><li><strong> </strong><strong>Course 08: </strong>Commercial Law 2021</li><li><strong> </strong><strong>Course 09: </strong>Operations Management</li><li><strong> </strong><strong>Course 10: </strong>Strategic Planning and Analysis for Marketing</li><li><strong> </strong><strong>Course 11: </strong>Sales Negotiation Training</li><li><strong> </strong><strong>Course 12: </strong>Basic Business Finance</li><li><strong> </strong><strong>Course 13: </strong>Diploma in QuickBooks Bookkeeping</li><li><strong> </strong><strong>Course 14: </strong>Customer Service</li></ul><p>Enrol now in the exclusive bundle to advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Learning Outcome of this Bundle from Apex Learning</strong></p><ul><li>Understand the fundamentals of Retail Management.</li><li>Learn the importance of smart selling in a <strong>retail</strong> environment</li><li>How to pre-empt and satisfy customers' expectations</li><li>Techniques for dealing with difficult customers and situations</li><li>Ability to become a more effective personal seller</li><li>The importance of communication skills</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Talented <strong>Retail</strong> managers and leaders are in consistently high demand worldwide. Just a few typical job titles and roles that fall within the bracket of <strong>Retail Management</strong> include the following:</p><ul><li>Sales Manager</li><li>Store Manager</li><li>Warehouse Manager</li><li>Retail Management Trainee</li><li>Retail Team Leader</li><li>Service Supervisor</li><li>Team Leader</li></ul><p>These jobs pay between <strong>£32,000 and 125,000 annually.</strong></p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course <strong>(Retail Management - Level 5)</strong> absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course <strong>(Retail Management - Level 5</strong><strong>)</strong> absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Are you someone who wants to be a retail entrepreneur?
Or do you want to know more about this exciting industry?
If the answer to any of these questions is a yes, then you've landed in the right place.
Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. This bundle course is suitable for all people working in Operations, Sales, VM, HR, Logistics etc, who want to enter the retail industry.
Our Retail Management course is ideal for newcomers and existing Retail workers alike. With no prior knowledge or experience, this course explores the most important concepts at the heart of successful retail management. Learn how to take your communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Enrol today!
This Bundle Consists of the following Premium courses: 
Course 01: Retail Management - Level 5
Course 02: Logistic Management
Course 03: Retail Strategy
Course 04: Basic Product Management
Course 05: Purchasing & Procurement Course - Level 3
Course 06: Level 3 Tax Accounting
Course 07: Introduction to VAT
Course 08: Commercial Law 2021
Course 09: Operations Management
Course 10: Strategic Planning and Analysis for Marketing
Course 11: Sales Negotiation Training
Course 12: Basic Business Finance
Course 13: Diploma in QuickBooks Bookkeeping
Course 14: Customer Service
Enrol now in the exclusive bundle to advance your career, and use the premium study materials from Apex Learning.
Learning Outcome of this Bundle from Apex Learning
Understand the fundamentals of Retail Management.
Learn the importance of smart selling in a retail environment
How to pre-empt and satisfy customers' expectations
Techniques for dealing with difficult customers and situations
Ability to become a more effective personal seller
The importance of communication skills
 CPD 
140 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this bundle.
 Requirements 
Our bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.
 Career path 
Talented Retail managers and leaders are in consistently high demand worldwide. Just a few typical job titles and roles that fall within the bracket of Retail Management include the following:
Sales Manager
Store Manager
Warehouse Manager
Retail Management Trainee
Retail Team Leader
Service Supervisor
Team Leader
These jobs pay between £32,000 and 125,000 annually.
 Certificates 
Certificate of completion
 Digital certificate - Included 
You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free!
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Apex Learning

Retail Management Courses

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Retail, Merchandising and Purchasing Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Dive deep into the fascinating world of retail with our comprehensive "Retail, Merchandising, and Purchasing" bundle! This exceptional package equips you with a wealth of theoretical knowledge, provided by eight engaging and insightful courses. Among these, three are QLS-endorsed courses - 'Retail Management Advanced Diploma', 'Visual Merchandising Diploma', and 'Purchasing and Procurement'. Each completion ensures a hardcopy certificate, a solid testament to your learning achievements.</p><p>Alongside these, our bundle also includes five CPD QS accredited courses: 'Retail Psychology', 'Store Manager', 'Product Management', 'Supply Chain Management', and 'Strategic Planning and Analysis for Marketing'. These not only enhance your understanding of the retail industry but also help develop your strategic and decision-making abilities.</p><p>Embrace the challenge, enhance your theoretical knowledge base, and bring an edge to your retail career. Start today with our exceptional bundle, carefully designed for the ambitious, the eager, and the career-focused!</p><p>Key Features of the Retail, Merchandising and Purchasing Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Retail, Merchandising and Purchasing bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Retail Management Advanced Diploma</strong></li><li><strong> QLS Course 02: Visual Merchandising Diploma</strong></li><li><strong> QLS Course 03: Purchasing and Procurement</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Retail Psychology</li><li><strong>Course 02:</strong> Store Manager</li><li><strong>Course 03:</strong> Product Management</li><li><strong>Course 04:</strong> Supply Chain Management</li><li><strong>Course 05:</strong> Strategic Planning and Analysis for Marketing</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Retail, Merchandising and Purchasing courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the underlying mechanisms of retail management and visual merchandising.</li><li>Gain comprehensive knowledge about purchasing and procurement processes.</li><li>Grasp the intricacies of retail psychology and its applications.</li><li>Acquire theoretical insights on effective store management.</li><li>Learn the principles of product management and their role in a retail setting.</li><li>Understand the functioning of supply chain management.</li><li>Develop strategic planning skills for successful marketing.</li></ul> <p>Our 'Retail, Merchandising, and Purchasing' bundle offers an immersive journey into the realms of retail. It brings together three QLS-endorsed and five CPD QS-accredited courses, crafted to provide a rich theoretical understanding of diverse retail components. From understanding retail management to learning the fundamentals of product management and strategic planning, this bundle caters to a range of learning objectives.</p><p>Step into a vibrant learning experience that presents detailed insights into store management, supply chain management, and the intriguing facets of retail psychology. This meticulously designed package will help you unravel the complexities of the retail world.</p> <h2>
        
        <div>CPD</div>
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                                        250 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring professionals eager to build a theoretical foundation in retail and merchandising.</li><li>Experienced professionals seeking to broaden their retail knowledge.</li><li>Business owners wanting to gain deeper insight into the retail industry.</li><li>Students pursuing a career in retail, merchandising, or purchasing.</li></ul>
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        <div>Career path</div>
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                        <div id="career_path">
                            <ul><li>Retail Manager - £23,000 - £45,000 per annum.</li><li>Visual Merchandising Manager - £25,000 - £48,000 per annum.</li><li>Purchasing Manager - £30,000 - £55,000 per annum.</li><li>Store Manager - £22,000 - £42,000 per annum.</li><li>Product Manager - £35,000 - £65,000 per annum.</li><li>Supply Chain Manager - £35,000 - £70,000 per annum.</li></ul>
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        <div>Certificates</div>
    </h2>

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                                    <h4> Digital certificate</h4>
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            Digital certificate -
            Included
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        <h4> Hard copy certificate</h4>
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            Hard copy certificate -
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***24 Hour Limited Time Flash Sale*** 

 Retail, Merchandising and Purchasing Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Dive deep into the fascinating world of retail with our comprehensive "Retail, Merchandising, and Purchasing" bundle! This exceptional package equips you with a wealth of theoretical knowledge, provided by eight engaging and insightful courses. Among these, three are QLS-endorsed courses - 'Retail Management Advanced Diploma', 'Visual Merchandising Diploma', and 'Purchasing and Procurement'. Each completion ensures a hardcopy certificate, a solid testament to your learning achievements.
Alongside these, our bundle also includes five CPD QS accredited courses: 'Retail Psychology', 'Store Manager', 'Product Management', 'Supply Chain Management', and 'Strategic Planning and Analysis for Marketing'. These not only enhance your understanding of the retail industry but also help develop your strategic and decision-making abilities.
Embrace the challenge, enhance your theoretical knowledge base, and bring an edge to your retail career. Start today with our exceptional bundle, carefully designed for the ambitious, the eager, and the career-focused!
Key Features of the Retail, Merchandising and Purchasing Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Retail, Merchandising and Purchasing bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Retail Management Advanced Diploma
QLS Course 02: Visual Merchandising Diploma
QLS Course 03: Purchasing and Procurement
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Retail Psychology
Course 02: Store Manager
Course 03: Product Management
Course 04: Supply Chain Management
Course 05: Strategic Planning and Analysis for Marketing
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Convenient Online Learning: Our Retail, Merchandising and Purchasing courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.
Learning Outcomes:
Understand the underlying mechanisms of retail management and visual merchandising.
Gain comprehensive knowledge about purchasing and procurement processes.
Grasp the intricacies of retail psychology and its applications.
Acquire theoretical insights on effective store management.
Learn the principles of product management and their role in a retail setting.
Understand the functioning of supply chain management.
Develop strategic planning skills for successful marketing.
Our 'Retail, Merchandising, and Purchasing' bundle offers an immersive journey into the realms of retail. It brings together three QLS-endorsed and five CPD QS-accredited courses, crafted to provide a rich theoretical understanding of diverse retail components. From understanding retail management to learning the fundamentals of product management and strategic planning, this bundle caters to a range of learning objectives.
Step into a vibrant learning experience that presents detailed insights into store management, supply chain management, and the intriguing facets of retail psychology. This meticulously designed package will help you unravel the complexities of the retail world.
 CPD 
250 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Aspiring professionals eager to build a theoretical foundation in retail and merchandising.
Experienced professionals seeking to broaden their retail knowledge.
Business owners wanting to gain deeper insight into the retail industry.
Students pursuing a career in retail, merchandising, or purchasing.
 Career path 
Retail Manager - £23,000 - £45,000 per annum.
Visual Merchandising Manager - £25,000 - £48,000 per annum.
Purchasing Manager - £30,000 - £55,000 per annum.
Store Manager - £22,000 - £42,000 per annum.
Product Manager - £35,000 - £65,000 per annum.
Supply Chain Manager - £35,000 - £70,000 per annum.
 Certificates 
Digital certificate
 Digital certificate - Included 
Hard copy certificate
 Hard copy certificate - Included 

Academy for Health and Fitness

Purchasing

Procurement & Supply

Online Course Marketing

Merchandising

Professional Skills Course (PSC)

Retail, Merchandising and Purchasing

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					<div><h3><strong><span>Overview</span></strong></h3></div>
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					<div><p><span>This Retail Psychology course will unlock your full potential and will show you how to </span><b>excel in a career in Retail Psychology</b><span>. So upskill now and reach your full potential. Everything you need to get started in Retail Psychology is available in this course.</span></p><p><span>Learning and progressing are the hallmarks of personal development. This Retail Psychology will </span><b>quickly teach you the must-have</b> <b>skills</b><span> needed to start in the relevant industry.</span></p></div>
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					<div><h3><span><b>In This Retail Psychology Course, You Will:</b></span></h3></div>
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					<div><ul><li><span>Learn strategies to boost your workplace efficiency.</span></li><li><span>Hone your Retail Psychology skills to help you advance your career.</span></li><li><span>Acquire a comprehensive understanding of various Retail Psychology topics and tips from industry experts.</span></li><li><span>Learn in-demand Retail Psychology skills that are in </span><b>high demand among UK employers</b><span>, which will help you to kickstart your career.</span></li></ul></div>
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					<div><p><span>This Retail Psychology course covers everything you must know to stand against the tough competition in the Retail Psychology field. </span></p><p><span>The future is truly yours to seize with this Retail Psychology. Enrol today and complete the course to achieve a Retail Psychology </span><b>certificate</b><span> that can change your professional career forever.</span></p></div>
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					<div><ul><li><span>Study online - whenever and wherever you want.</span></li><li><span>One-to-one support from a dedicated tutor throughout your course.</span></li><li><span>Certificate immediately upon course completion</span></li><li><span>100% Money back guarantee</span></li><li><span>Exclusive discounts on your next course purchase from Institute of Mental Health </span></li></ul></div>
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					<div><p><span>Enrolling in the Retail Psychology course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</span></p></div>
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					<div><section><div><div><div><div><div><div><div><div><p><span>After studying the Retail Psychology course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </span></p></div></div></div></div></div></div></div></div></section></div>
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					<div><p><span>Upon successfully completing the Retail Psychology course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</span></p></div>
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					<div><p><span>This Retail Psychology is suitable for anyone aspiring to start a career in Retail Psychology; even if you are new to this and have no prior knowledge on Retail Psychology, this course is going to be very easy for you to understand. </span></p><p><span>And if you are already working in the Retail Psychology field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>Taking this Retail Psychology course is a win-win for you in all aspects. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
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					<div><p><span>This Retail Psychology course has no prerequisite. </span></p><p><span>You don't need any educational qualification or experience to enrol in the Retail Psychology course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail Psychology course.</span></p><p><span>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</span></p></div>
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					<td>Module 01: Retail Psychology</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td><span><i></i> 00:10:00</span></td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td><span><i></i> 00:21:00</span></td>
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Overview
This Retail Psychology course will unlock your full potential and will show you how to excel in a career in Retail Psychology. So upskill now and reach your full potential. Everything you need to get started in Retail Psychology is available in this course.
Learning and progressing are the hallmarks of personal development. This Retail Psychology will quickly teach you the must-have skills needed to start in the relevant industry.
In This Retail Psychology Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Retail Psychology skills to help you advance your career.
Acquire a comprehensive understanding of various Retail Psychology topics and tips from industry experts.
Learn in-demand Retail Psychology skills that are in high demand among UK employers, which will help you to kickstart your career.
This Retail Psychology course covers everything you must know to stand against the tough competition in the Retail Psychology field. 
The future is truly yours to seize with this Retail Psychology. Enrol today and complete the course to achieve a Retail Psychology certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Retail Psychology course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Retail Psychology course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Retail Psychology course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Retail Psychology is suitable for anyone aspiring to start a career in Retail Psychology; even if you are new to this and have no prior knowledge on Retail Psychology, this course is going to be very easy for you to understand. 
And if you are already working in the Retail Psychology field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Retail Psychology course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Retail Psychology course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Retail Psychology course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail Psychology course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Retail Psychology			
	Module 01: Retail Psychology		00:13:00
	Module 02: Retail Strategy		00:13:00
	Module 03: Retail Pricing		00:32:00
	Module 04: Importance of Consumer Behaviour		00:12:00
	Module 05: The Sales Process and Dealing with Customers at the Checkout		00:10:00
	Module 06: Taking Trends and Targeting Customers Effectively		00:11:00
	Module 07: The Importance of Communicating with Customers		00:18:00
	Module 08: Negotiate the Right Deal with Suppliers		00:12:00
	Module 09: Choosing a Retail Location		00:14:00
	Module 10: Consumer Rights Act		00:15:00
	Module 11: Health & Safety for Retail Stores		00:21:00
Mock Exam			
	Mock Exam - Retail Psychology		00:20:00
Final Exam			
	Final Exam - Retail Psychology		00:20:00

Psychology

Retail Psychology

<h2><strong>Retail Analytics Course</strong></h2>
<p><br />Each retail business targets drawing new clients, holding them and offering more to every one of them. Nonetheless, retail organizations should give clients the items or administrations they need at proper costs to accomplish this objective. They should likewise guarantee that clients have the correct shopping experience. Information investigation proves to be useful, helping retail organizations to accomplish their targets. Brand force and client sentiments are significant retail industry drivers, subsequently the embodiment of retail investigation. With benefits going from endurance in a serious market to remaining in front of customer patterns, retail examination is basic retail organizations. They rely upon measurements and verifiable and exceptional information to settle on significant business choices. This course covers four modules to assist you with understanding the essentials of retail examination.</p>
<p><br /><br /><strong>What You Will Learn</strong><br /></p>
<ul>
<li>The meaning of retail examination</li>
<li>Advantages of retail investigation</li>
<li>Usually conveyed investigation in retail</li>
<li>Investigation programming</li>
<li>Retail prescient investigation</li>
<li>Kinds of retail information for investigation</li>
<li>Step by step instructions to win more clients and deals utilizing information</li>
<li>Current retail investigation patterns</li>
</ul>
<br /><strong>Advantages of Taking the Course </strong><br /><br />Taking the course will help you to: <br /><br />
<ul>
<li>See retail investigation and its part in organizations working in the business</li>
<li>Know the advantages of retail investigation to organizations</li>
<li>Figure out how to utilize retail examination to improve business execution and profitability</li>
<li>Figure out how retail investigation assist with prescient examination</li>
<li>Figure out how to pull in more clients and increment deals utilizing enormous information</li>
<li>Learn current retail investigation patterns into what's to come</li>
</ul>

Retail Analytics Course

Each retail business targets drawing new clients, holding them and offering more to every one of them. Nonetheless, retail organizations should give clients the items or administrations they need at proper costs to accomplish this objective. They should likewise guarantee that clients have the correct shopping experience. Information investigation proves to be useful, helping retail organizations to accomplish their targets. Brand force and client sentiments are significant retail industry drivers, subsequently the embodiment of retail investigation. With benefits going from endurance in a serious market to remaining in front of customer patterns, retail examination is basic retail organizations. They rely upon measurements and verifiable and exceptional information to settle on significant business choices. This course covers four modules to assist you with understanding the essentials of retail examination.


What You Will Learn

The meaning of retail examination
Advantages of retail investigation
Usually conveyed investigation in retail
Investigation programming
Retail prescient investigation
Kinds of retail information for investigation
Step by step instructions to win more clients and deals utilizing information
Current retail investigation patterns
Advantages of Taking the Course Taking the course will help you to:
See retail investigation and its part in organizations working in the business
Know the advantages of retail investigation to organizations
Figure out how to utilize retail examination to improve business execution and profitability
Figure out how retail investigation assist with prescient examination
Figure out how to pull in more clients and increment deals utilizing enormous information
Learn current retail investigation patterns into what's to come

OnlineCoursesLearning.com

Retail Analytics

<p><strong></strong><strong> 14 in 1 "Retail Assistant Training" Bundle only at </strong><strong>£</strong><strong>79 </strong><strong></strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for a <strong>Retail Assistant Training </strong> course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Retail and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Retail Assistant Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market.</p><p>Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Retail Assistant Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Retail Management - Level 5</li><li><strong> </strong><strong>Course 02: </strong>Logistic Management</li><li><strong> </strong><strong>Course 03: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 04: </strong>Basic Product Management</li><li><strong> </strong><strong>Course 05: </strong>Purchasing &amp; Procurement Course - Level 3</li><li><strong> </strong><strong>Course 06: </strong>Level 3 Tax Accounting</li><li><strong> </strong><strong>Course 07: </strong>Introduction to VAT</li><li><strong> </strong><strong>Course 08: </strong>Commercial Law 2021</li><li><strong> </strong><strong>Course 09: </strong>Operations Management</li><li><strong> </strong><strong>Course 10: </strong>Strategic Planning and Analysis for Marketing</li><li><strong> </strong><strong>Course 11: </strong>Sales Negotiation Training</li><li><strong> </strong><strong>Course 12: </strong>Basic Business Finance</li><li><strong> </strong><strong>Course 13: </strong>Diploma in Quickbooks Bookkeeping</li><li><strong> </strong><strong>Course 14: </strong>Customer Relationship Management</li></ul><p>Enrol now to advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Benefits you'll get from choosing Apex Learning for this </strong><strong>Retail Assistant Training</strong><strong>:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Learn anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p><strong>Curriculum</strong></p><p><strong> Course 01: Retail Management - Level 5</strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong> Course 02: Logistic Management</strong></p><ul><li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li><li>Module 10: Transport Management</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Customer Service and Logistics</li></ul><p><strong> Course 03: Retail Strategy</strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong> Course 04: Basic Product Management</strong></p><ul><li>Module 01: Course Introduction - Product</li><li>Module 02: Definition of Product</li><li>Module 03: Classification of Product</li><li>Module 04: Consumer Goods</li><li>Module 05: Business Goods</li><li>Module 06: Levels of a Product</li><li>Module 07: Product Quality</li><li>Module 08: Product Mix</li><li>Module 09: Product Life Cycle</li><li>Module 10: Branding</li><li>Module 11: Branding Strategies</li><li>Module 12: Brand Equity</li></ul><p><strong> Course 05: Purchasing &amp; Procurement Course - Level 3</strong></p><ul><li>Module 01: Supply Chain Basics</li><li>Module 02: Role of Procurement in an Organisation</li><li>Module 03: The Purchasing Cycle</li><li>Module 04: Purchasing Toolkits</li><li>Module 05: Managing Competitive Bids</li><li>Module 06: Quality Management</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Analysing and Reducing Risk in the Supply Chain</li><li>Module 09: Improving Efficiency and Accuracy</li><li>Module 10: Category Management</li><li>Module 11: Inventory Management</li><li>Module 12: E-Procurement</li></ul><p><strong> Course 06: Level 3 Tax Accounting</strong></p><ul><li>Module 01: Tax System and Administration in the UK</li><li>Module 02: Tax on Individuals</li><li>Module 03: National Insurance</li><li>Module 04: How to Submit a Self-Assessment Tax Return</li><li>Module 05: Fundamentals of Income Tax</li><li>Module 06: Advanced Income Tax</li><li>Module 07: Payee, Payroll and Wages</li><li>Module 08: Capital Gain Tax</li><li>Module 09: Value Added Tax</li><li>Module 10: Import and Export</li><li>Module 11: Corporation Tax</li><li>Module 12: Inheritance Tax</li><li>Module 13: Double Entry Accounting</li><li>Module 15: Career as a Tax Accountant in the UK</li></ul><p><strong> Course 07: Introduction to VAT</strong></p><ul><li>Module 01: Understanding VAT</li><li>Module 02: VAT Terminology and Calculation</li><li>Module 03: VAT Taxable Persons</li><li>Module 04: VAT Registration</li><li>Module 05: VAT Rates</li><li>Module 06: Invoicing and Records</li><li>Module 07: VAT Application in Goods, Services and Vehicles</li><li>Module 08: Supply</li><li>Module 09: The VAT Return</li><li>Module 10: Tips on VAT Compliance</li><li>Module 11: VAT Exemptions and Zero-Rated VAT</li><li>Module 12: Miscellaneous VAT Issues and Penalties</li><li>Module 13: Making Tax Digital</li></ul><p><strong> Course 08: Commercial Law 2021</strong></p><ul><li>Module 01: Introduction of Commercial law</li><li>Module 02: Business Organisations</li><li>Module 03: International Trade: the Theory, the Institutions, and the Law</li><li>Module 04: Sales of Goods Law</li><li>Module 05: Consumer Law and Protection</li><li>Module 06: E-Commerce Law</li><li>Module 07: Competition Law</li></ul><p><strong> Course 09: Operations Management</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Project</li><li>Module 03: Business Development and Succession Planning</li><li>Module 04: Process</li><li>Module 05: Supply Chain</li><li>Module 06: Planning &amp; Forecasting Operations</li><li>Module 07: Procurement &amp; Purchasing</li><li>Module 08: Manufacturing &amp; Delivery Operations</li><li>Module 09: Quality</li><li>Module 10: Managing Risk and Recovery</li><li>Module 13: Communication Skills</li><li>Module 14: Negotiation Techniques</li><li>Module 18: Business Environment</li><li>Module 19: Business Writing Skills</li></ul><p><strong> Course 10: Strategic Planning and Analysis for Marketing</strong></p><ul><li>Module 01: An Introduction to Strategic Planning</li><li>Module 02: Development of a Strategic Plan</li><li>Module 03: Strategic Planning for Marketing</li><li>Module 04: Strategic and Marketing Analysis</li><li>Module 05: Internal Analysis</li><li>Module 06: External Analysis</li><li>Module 07: Market Segmentation, Targeting and Positioning</li><li>Module 08: Approaches to Customer Analysis</li><li>Module 09: Approaches to Competitor Analysis</li></ul><p><strong> Course 11: Sales Negotiation Training</strong></p><ul><li>Sales Negotiation Training</li><li>Negotiation Station - How To Negotiate Successfully</li></ul><p><strong> Course 12: Basic Business Finance</strong></p><ul><li>Module 01: What is Business Finance?</li><li>Module 02: Why Businesses Fail</li><li>Module 03: The Principles of Business Finance Part 1</li><li>Module 04: The Principles of Business Finance Part 2</li><li>Module 05: The Balance Sheet</li><li>Module 06: The Income Statement</li><li>Module 07: The Cashflow Statement</li><li>Module 08: A Business Finance Exercise</li><li>Module 09: Financial Performance Indicators</li><li>Module 10: Investment Analysis</li><li>Module 11: Investment Analysis Exercise</li><li>Module 12: Key Learning Points in Business Finance</li></ul><p><strong> Course 13: Diploma in Quickbooks Bookkeeping</strong></p><ul><li>Getting prepared - access the software and course materials</li><li>Getting started</li><li>Setting up the system</li><li>Nominal ledger</li><li>Customers</li><li>Suppliers</li><li>Sales ledger</li><li>Purchases ledger</li><li>Sundry payments</li><li>Sundry receipts</li><li>Petty cash</li><li>VAT - Value Added Tax</li><li>Bank reconciliation</li><li>Payroll / Wages</li><li>Reports</li><li>Tasks</li></ul><p><strong> Course 14: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Retail Assistant Training bundle including-</p><ul><li>Students</li><li>Graduates</li><li>Job Seekers</li><li>Job Holders</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Retail Assistant Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Retail Assistant Training expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Retail Management - Level 5</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Retail Management - Level 5</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

 14 in 1 "Retail Assistant Training" Bundle only at £79 
Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now
Tired of browsing and searching for a Retail Assistant Training  course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Retail and other relevant fields!
After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Retail Assistant Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market.
Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.
This Retail Assistant Training Bundle Consists of the following Premium courses: 
Course 01: Retail Management - Level 5
Course 02: Logistic Management
Course 03: Retail Strategy
Course 04: Basic Product Management
Course 05: Purchasing & Procurement Course - Level 3
Course 06: Level 3 Tax Accounting
Course 07: Introduction to VAT
Course 08: Commercial Law 2021
Course 09: Operations Management
Course 10: Strategic Planning and Analysis for Marketing
Course 11: Sales Negotiation Training
Course 12: Basic Business Finance
Course 13: Diploma in Quickbooks Bookkeeping
Course 14: Customer Relationship Management
Enrol now to advance your career, and use the premium study materials from Apex Learning.
Benefits you'll get from choosing Apex Learning for this Retail Assistant Training:
Pay once and get lifetime access to 14 CPD courses
Free e-Learning App for engaging reading materials & helpful assistance
Certificates, student ID included in a one-time fee
Free up your time - don't waste time and money travelling for classes
Learn anytime, from anywhere
Study from your computer, tablet or mobile device
CPD accredited course - improve the chance of gaining professional skills
How will I get my Certificate?
After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (For The Title Course)
Hard Copy Certificate: Free (For The Title Course)
Curriculum
 Course 01: Retail Management - Level 5
Module 01: Introduction to Retail Management
Module 02: Retail Strategy
Module 03: Retail Buying and Merchandising
Module 04: Retail Pricing
Module 05: Supply Chain Management in Retailing
Module 06: The Sales Process and Dealing with Customers at the Checkout
Module 07:Importance of Consumer Behaviour
Module 08: Taking Trends and Targeting Customers Effectively
Module 09: The Importance of Communicating with Customers
Module 10: Choosing a Retail Location
Module 11: Retail Psychology
Module 12: Negotiate the Right Deal with Suppliers
Module 13: Develop Store Security Procedures
Module 14: Management Skills for Leading Your Team
Module 15: Selling in Multiple Channels
Module 16: Retail Brand Management
Module 17: Health & Safety for Retail Stores
Module 18: Consumer Rights Act
 Course 02: Logistic Management
Module 01: Introduction to Logistic Management
Module 02: Planning Framework for Logistics
Module 03: Supply Chain Management
Module 04: Logistics Management and Organisation
Module 05: Sourcing, Purchasing, and Procurement
Module 06: Channels of Distribution
Module 07: Supplier Relationship Management
Module 08: Inventory Planning and Management
Module 09: Principles of Warehousing
Module 10: Transport Management
Module 11: Negotiation Techniques
Module 12: Customer Service and Logistics
 Course 03: Retail Strategy
Module 01: Introduction to Retail Management
Module 02: Retail Strategy
Module 03: Retail Buying and Merchandising
Module 04: Retail Pricing
Module 05: Supply Chain Management in Retailing
Module 06: The Sales Process and Dealing with Customers at the Checkout
Module 07:Importance of Consumer Behaviour
Module 08: Taking Trends and Targeting Customers Effectively
Module 09: The Importance of Communicating with Customers
Module 10: Choosing a Retail Location
Module 11: Retail Psychology
Module 12: Negotiate the Right Deal with Suppliers
Module 13: Develop Store Security Procedures
Module 14: Management Skills for Leading Your Team
Module 15: Selling in Multiple Channels
Module 16: Retail Brand Management
Module 17: Health & Safety for Retail Stores
Module 18: Consumer Rights Act
 Course 04: Basic Product Management
Module 01: Course Introduction - Product
Module 02: Definition of Product
Module 03: Classification of Product
Module 04: Consumer Goods
Module 05: Business Goods
Module 06: Levels of a Product
Module 07: Product Quality
Module 08: Product Mix
Module 09: Product Life Cycle
Module 10: Branding
Module 11: Branding Strategies
Module 12: Brand Equity
 Course 05: Purchasing & Procurement Course - Level 3
Module 01: Supply Chain Basics
Module 02: Role of Procurement in an Organisation
Module 03: The Purchasing Cycle
Module 04: Purchasing Toolkits
Module 05: Managing Competitive Bids
Module 06: Quality Management
Module 07: Supplier Relationship Management
Module 08: Analysing and Reducing Risk in the Supply Chain
Module 09: Improving Efficiency and Accuracy
Module 10: Category Management
Module 11: Inventory Management
Module 12: E-Procurement
 Course 06: Level 3 Tax Accounting
Module 01: Tax System and Administration in the UK
Module 02: Tax on Individuals
Module 03: National Insurance
Module 04: How to Submit a Self-Assessment Tax Return
Module 05: Fundamentals of Income Tax
Module 06: Advanced Income Tax
Module 07: Payee, Payroll and Wages
Module 08: Capital Gain Tax
Module 09: Value Added Tax
Module 10: Import and Export
Module 11: Corporation Tax
Module 12: Inheritance Tax
Module 13: Double Entry Accounting
Module 15: Career as a Tax Accountant in the UK
 Course 07: Introduction to VAT
Module 01: Understanding VAT
Module 02: VAT Terminology and Calculation
Module 03: VAT Taxable Persons
Module 04: VAT Registration
Module 05: VAT Rates
Module 06: Invoicing and Records
Module 07: VAT Application in Goods, Services and Vehicles
Module 08: Supply
Module 09: The VAT Return
Module 10: Tips on VAT Compliance
Module 11: VAT Exemptions and Zero-Rated VAT
Module 12: Miscellaneous VAT Issues and Penalties
Module 13: Making Tax Digital
 Course 08: Commercial Law 2021
Module 01: Introduction of Commercial law
Module 02: Business Organisations
Module 03: International Trade: the Theory, the Institutions, and the Law
Module 04: Sales of Goods Law
Module 05: Consumer Law and Protection
Module 06: E-Commerce Law
Module 07: Competition Law
 Course 09: Operations Management
Module 01: Introduction
Module 02: Project
Module 03: Business Development and Succession Planning
Module 04: Process
Module 05: Supply Chain
Module 06: Planning & Forecasting Operations
Module 07: Procurement & Purchasing
Module 08: Manufacturing & Delivery Operations
Module 09: Quality
Module 10: Managing Risk and Recovery
Module 13: Communication Skills
Module 14: Negotiation Techniques
Module 18: Business Environment
Module 19: Business Writing Skills
 Course 10: Strategic Planning and Analysis for Marketing
Module 01: An Introduction to Strategic Planning
Module 02: Development of a Strategic Plan
Module 03: Strategic Planning for Marketing
Module 04: Strategic and Marketing Analysis
Module 05: Internal Analysis
Module 06: External Analysis
Module 07: Market Segmentation, Targeting and Positioning
Module 08: Approaches to Customer Analysis
Module 09: Approaches to Competitor Analysis
 Course 11: Sales Negotiation Training
Sales Negotiation Training
Negotiation Station - How To Negotiate Successfully
 Course 12: Basic Business Finance
Module 01: What is Business Finance?
Module 02: Why Businesses Fail
Module 03: The Principles of Business Finance Part 1
Module 04: The Principles of Business Finance Part 2
Module 05: The Balance Sheet
Module 06: The Income Statement
Module 07: The Cashflow Statement
Module 08: A Business Finance Exercise
Module 09: Financial Performance Indicators
Module 10: Investment Analysis
Module 11: Investment Analysis Exercise
Module 12: Key Learning Points in Business Finance
 Course 13: Diploma in Quickbooks Bookkeeping
Getting prepared - access the software and course materials
Getting started
Setting up the system
Nominal ledger
Customers
Suppliers
Sales ledger
Purchases ledger
Sundry payments
Sundry receipts
Petty cash
VAT - Value Added Tax
Bank reconciliation
Payroll / Wages
Reports
Tasks
 Course 14: Customer Relationship Management
Module 01: Introduction
Module 02: CRM Fundamentals
Module 03: CRM Strategies CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
 CPD 
140 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this Retail Assistant Training bundle including-
Students
Graduates
Job Seekers
Job Holders
 Requirements 
Our Retail Assistant Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.
 Career path 
Having this Retail Assistant Training expertise will increase the value of your CV and open you up to multiple job sectors.
 Certificates 
Certificate of completion
 Digital certificate - Included 
You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free!
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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