Overview Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.
Highfield Level 2 Award In HACCP For Catering (RQF) Full day course This course gives learners the knowledge and understanding of HACCP regulations Shows learners how to implement these in their catering environment Benefits of this course: This course is for those working in a food catering environment and other food handlers This qualification is intended for both those who are already working in catering and those who are preparing to work in the industry This course will give an introduction to HACCP It will support those who are, or will be part of a HACCP (hazard analysis and critical control points) team within a catering environment Course Contents: The procedures required to develop Food Safety Management systems based on HACCP principlesThe role of the food handler in implementing a Food Safety Management System based on HACCP principlesThe need for prerequisite programmesCommon prerequisite programmesSteps required to develop HACCP based food safety systems How to develop food Safety Management systems based on HACCP principles The purpose of identifying hazards at each step in a food process The importance of, and methods which can be used to determine, specific controls at steps in the process The importance of identifying critical (safe) limits The importance of monitoring controls Ways of monitoring controls The purpose of taking appropriate corrective action The importance of verification and review of HACCP based Food Safety Management Systems Documentation and records needed to support HACCP based Food Safety Management Systems Accredited, Ofqual regulated qualification: Our HACCP for Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your HACCP for Catering Certificate provides information for best practice and goes a long way toward ensuring that food produced is as safe as possible. The Ofqual Register number for this course is 603/2527/6
Highfield Level 2 Award In Food Allergen Awareness And Control In Catering (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification Our Food Allergen Awareness and Control in Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Allergen Awareness and Control in Catering Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 603/1396/1
Highfield Level 2 Award In HACCP For Manufacturing (RQF) Full day course This course gives learners the knowledge and understanding of HACCP regulations Shows learners how to implement these in their manufacturing environment Benefits of this course: This course is for those working in a food Manufacturing environment This qualification is intended for both those who are already working in catering and those who are preparing to work in the industry This course will give an introduction to HACCP It will support those who are, or will be part of a HACCP (hazard analysis and critical control points) team within a Manufacturing environment Course Contents: The procedures required to develop Food Safety Management systems based on HACCP principlesThe role of the food handler in implementing a Food Safety Management System based on HACCP principlesThe need for prerequisite programmesCommon prerequisite programmesSteps required to develop HACCP based food safety systems How to develop Food Safety Management systems based on HACCP principles The purpose of identifying hazards at each step in a food process The importance of, and methods which can be used to determine, specific controls at steps in the process The importance of identifying critical (safe) limits The importance of monitoring controls Ways of monitoring controls The purpose of taking appropriate corrective action The importance of verification and review of HACCP based Food Safety Management Systems Documentation and records needed to support HACCP based Food Safety Management Systems Accredited, Ofqual regulated qualification: Our HACCP for Manufacturing training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your HACCP for Manufacturing Certificate provides information for best practice and goes a long way toward ensuring that food produced is as safe as possible. The Ofqual Register number for this course is 603/2527/6
We can come to you and deliver Food Safety courses at your business premises. RSPH Level 4 Managing Food Safety and Hygiene Catering Course! This Level 4 course is perfect for those looking to enhance their knowledge and skills in food safety and hygiene in the catering industry. Throughout the course, you will learn about advanced food safety management, HACCP principles, and how to effectively implement food safety procedures. Special Offer: Book on this Level 4 Food Safety Training from July to August 2024 Contact us for a quote or to schedule training.
QA Level 2 Award In Basic Life Support And Management Of Anaphylaxis (RQF) Half day course Gives learners the knowledge and skills to save someone who is in anaphylactic shock Also covers how to prevent this happening in the first place Also available as a bolt-on to certain other courses Course Contents: Incident and Casualty Management Managing an Unresponsive Casualty Recovery Position The Chain of Survival CPR Signs and Symptoms of Anaphylaxis Treatment of Anaphylaxis Medication Use of Adrenaline Auto-Injectors Benefits of this course: Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention Did you know that in 2014 there were over 4,000 hospital admissions for anaphylactic shock in England? Every year, the number of those suffering from anaphylaxis is increasing. This makes it very important for people to know what to do when encountering someone who is having an anaphylactic shock This QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) course has been designed for those who have a specific responsibility at work, at home or as a volunteer, to provide basic life support and manage anaphylaxis when dealing with an emergency Successful applicants will be able to recognise the signs and symptoms of anaphylaxis and will be equipped with the vital skills needed to administer safe, prompt and effective treatment. This includes practising with adrenaline auto-injectors. Accredited, Ofqual regulated qualification: Our Basic Life Support and Management of Anaphylaxis training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Basic Life Support and Management of Anaphylaxis Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Management of Anaphylaxis..The Ofqual Register number for this course is 603/2548/3
Highfield Level 2 Award In Food Safety In Catering (Refresher) (RQF) Half day course Suitable for those who have previously done an Ofqual regulated course in Food Safety in Catering Reminds learners of the importance of Food Safety and how to implement this Course Contents: Understand how individuals can take personal responsibility for food safety Understand the importance of food handlers keeping themselves clean and hygienic Understand the importance of keeping work areas clean and hygienic Identify the importance of keeping food products safe Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption There are one million cases of food poisoning in the UK each year. Can you really remember much from when you did your original course? From our experience, people remember very little one year later - let alone longer than that The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’ Our Highfield Level 2 Award in Food Safety in Catering (Refresher) (RQF) training course is a nationally accredited qualification that will show your efforts to keep your staff suitably trained Doing this Ofqual regulated, nationally accredited course ensures that nothing of importance is left out of your memory, and that you are able to produce or sell food that is fit for human consumption Accredited, Ofqual regulated qualification This Food Safety in Catering (Refresher) course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Safety in Catering (Refresher) Certificate is a good way to abide by food safety laws, in order to ensure food that you produce will be safe to eat. The Ofqual Register number for this course is 603/2043/6
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.