37 Hospitality courses in Great Yarmouth

We can come to you and deliver Food Safety courses at your business premises.  RSPH Level 4 Managing Food Safety and Hygiene Catering Course!  This Level 4 course is perfect for those looking to enhance their knowledge and skills in food safety and hygiene in the catering industry. Throughout the course, you will learn about advanced food safety management, HACCP principles, and how to effectively implement food safety procedures.  Special Offer: Book on this Level 4 Food Safety Training from July to August 2024 Contact us for a quote or to schedule training. 

The Roasting Foundation course gives the learner an understanding of the roasting process, including the physical changes that take place during the process and how to control sensory aspects of the coffee by roasting light or dark. Learners will also gain an understanding of the basic structure of the roasting machine, general maintenance, and fire prevention. Practical learning objectives and activities prepare the learner to follow instructions, given by the trainer, for three different roasts and record relevant data and observations per roast using a suitable roast log. A written exam tests theoretical knowledge based on Foundation course learning objectives.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

HACCP Level 3 Training Courses

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Discover the secrets of crafting the perfect espresso from the comfort of your home with our interactive Home Barista Workshop at Etude Coffee. In this immersive two-hour session, set in the inviting atmosphere of our local roastery, you'll explore the essentials of espresso creation under the guidance of our expert baristas. Designed for coffee lovers at any skill level, this workshop is dedicated to unraveling the intricacies of using a home espresso machine. From selecting the ideal beans to achieving the perfect grind and tamp, you'll gain hands-on experience in extracting that flawless espresso shot. Moreover, we'll delve into the art of milk texturing, enabling you to prepare velvety smooth lattes and cappuccinos that elevate your home coffee experience to new heights. Whether you're a novice aiming to improve your morning coffee routine or a seasoned enthusiast looking to polish your espresso-making skills, this workshop offers valuable insights, practical expertise, and a warm community of coffee aficionados.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.