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6762 Finance courses

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Insurance : UK Insurance (General, Commercial, Liability, Life)

4.9(27)

By Apex Learning

**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now** In this UK Insurance complete bundle course, we go into detail and explain all you need to know about general, commercial, liability, and life insurance in the UK. We also go into detail on the UK insurance market, insurance fraud, and other related issues. Learn how to become a well-respected and in-demand member of the UK insurance business. This dynamic business sector needs talented and motivated individuals to keep it running as a profitable market, and we can help you integrate in with ease. As an exceptional Insurance Agent, you will recognise your obligation and dedication to delivering the best brokerage for your grateful clients and consumers. You will understand the ideal schemes and contracts for each case, whether it is personal plans for houses and automobiles or a comprehensive corporate programme for a wealthy organisation. This thorough course will walk you through the many aspects of the insurance industry and offer you helpful information regardless of your level of expertise. The subject ranges from fundamental vocabulary to the many forms of insurance and the abilities required for a successful career in this industry. You'll learn about risk management, underwriting, and claims management. Methods for detecting fraud and knowing the code of conduct can help you become an excellent agent. Courses are included in this Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3? Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 Course 02: Insurance Agent Training Course 03: Pension UK Course 04: Law and Contracts - Level 2 Course 05: Financial Investigator Course 06: Financial Analysis Course 07: Payroll Administrator and UK Payroll System Training Course 08: Business Analysis Level 3 Course 09: Level 3 Tax Accounting Course 10: Microsoft Excel Training: Depreciation Accounting Course 11: Certificate in Anti Money Laundering (AML) Course 12: Know Your Customer (KYC) Course 13: Customer Relationship Management Course 14: Time Management Enrol and Achieve Mastery in: Recognising the significance of insurance in the UK financial industry Learning about the many forms of insurance available on the market Learning the fundamental skills required to work as an agent Dealing with the demands of high-performing enterprises Developing your capacity to manage risks in the workplace and on the job Understanding how to carry out critical activities, including claim management and underwriting Knowing how to spot examples of fraud when they occur Understanding the code of ethics and behaviour required to work as a reliable insurance broker Curriculum of UK Insurance Complete Package (General, Commercial, Liability, Life) Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 01: Industry 02: The UK Industry 03: Principles 04: General 05: Personal Lines 06: Commercial Lines 07: Liability 08: Life Insurance 09: Insurance Fraud 10: Underwriting Process Course 02: Insurance Agent Training 01: An Overview of the UK Insurance Industry 02: Principles 03: Types 04: Career in the Industry 05: Skills of an Agent 06: Business 07: Risk Management in 08: Underwriting Process 09: Claims Handling Process 10: Fraud Finding 11: Code of Ethics and Conduct Course 03: Pension UK 01: Overview of the UK Pension system 02: Type of Pension Schemes 03: Pension Regulation 04: Pension Fund Governance 05: Law and Regulation of Pensions in the UK 06: Key Challenges in UK Pension System Course 04: Law and Contracts - Level 2 01: Introduction to UK Laws 02: Ministry of Justice 03: Agreements and Contractual Intention 04: Considerations and Capacities of Contact Laws 05: Terms within a Contract 06: Misinterpretations and Mistakes 07: Consumer Protection 08: Privity of Contract 09: Insurance Contract Laws 10: Contracts for Employees 11: Considerations in International Trade Contracts 12: Laws and Regulations for International Trade 13: Remedies for Any Contract Breach Course 05: Financial Investigator 01: Introduction to Financial Investigator 02: Introduction to Financial Investigation 03: Characteristics of Financial Crimes 04: Categories of Financial Crimes 05: Financial Crime Response Plan 06: Collecting, Preserving and Gathering Evidence 07: Laws against Financial Fraud Course 06: Financial Analysis 1. Introduction 2. Profitability 3. Return Ratio 4. Liquidity Ratio 5.Operational Analysis 6. Detecting Manipulation Course 07: Payroll Administrator and UK Payroll System Training Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 08: Business Analysis Level 3 01: Introduction to Business Analysis 02: Business Processes 03: Business Analysis Planning and Monitoring 04: Strategic Analysis and Product Scope 05: Solution Evaluation 06: Investigation Techniques 07: Ratio Analysis 08: Stakeholder Analysis and Management 09: Process Improvement with Gap Analysis 10: Documenting and Managing Requirements 11: Career Prospect as a Business Analyst in the UK Course 09: Level 3 Tax Accounting 01: Tax System and Administration in the UK 02: Tax on Individuals 03: National Insurance 04: How to Submit a Self-Assessment Tax Return 05: Fundamentals of Income Tax 06: Payee, Payroll and Wages 07: Value Added Tax 08: Corporation Tax 09: Double Entry Accounting 10: Management Accounting and Financial Analysis 11: Career as a Tax Accountant in the UK Course 10: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 11: Certificate in Anti Money Laundering (AML) 01: Introduction to Money Laundering 02: Proceeds of Crime Act 2002 03: Development of Anti-Money Laundering Regulation 04: Responsibility of the Money Laundering Reporting Office 05: Risk-based Approach 06: Customer Due Diligence 07: Record Keeping 08: Suspicious Conduct and Transactions 09: Awareness and Training Course 12: Know Your Customer (KYC) 01: Introduction to KYC 02: Customer Due Diligence 03: AML (Anti-Money Laundering) 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 05: Regulations to be Complied by Industries 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 13: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Insurance agent Claims handler Corporate accounts handler Compliance Consultant Client advisor Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Insurance broker (£20,000 to £65,000) Insurance account manager (£18,000 to £75,000) Insurance underwriter (£18,000 to £65,000) Financial adviser (£23,500 to £45,000) Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Understanding UK Insurance) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Understanding UK Insurance) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Insurance : UK Insurance (General, Commercial, Liability, Life)
Delivered Online On Demand
£100

Mini MBA Course Online - Business Strategy and Planning

By Lead Academy

This course covers key topics such as Strategy, Finance, Marketing, Leadership and more. Those who are looking to enhance their managerial skills, our Mini MBA course offers insights and tools to make strategic decisions, lead teams effectively, and drive organisational success. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn business fundamentals and the steps to create a business plan Understand the course map matrix Master frameworks and theories used by business strategists Understand the critical evaluation of leadership Know product diversification in business strategy Understand why product differentiation is critical Know competitive advantage Understand Bowman's strategic clock - strategic positioning Know external strategic analysis - industry, markets, and competition Understand internal strategic analysis - operations and customer management Mini MBA Course Online - Business Strategy and Planning Overview This interactive course is perfect for those who want to learn how to connect business strategy to the business plan, understand the value of strategic analysis, frameworks and theories behind business strategists. You will learn the critical valuation of leadership, understand the products and services, and product diversification in business strategy. This extensive course will educate you on competitive advantage, Bowman's strategic clock - strategic positioning, and competitor analysis. By the end of the course, you will have a broad knowledge of business fundamentals, competition, external strategic analysis, and internal strategic analysis. Who should take this course? This comprehensive Mini MBA Course Online - Business Strategy and Planning is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business administration and business management. Entry Requirements There are no academic entry requirements for this Mini MBA Course Online - Business Strategy and Planning, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mini MBA Course Online - Business Strategy and Planning assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Mini MBA Course Online - Business Strategy and Planning
Delivered Online On Demand
£25

Real Estate Development Mini Bundle

By Compete High

Unlock your potential in the property sector with the Real Estate Development Mini Bundle—designed for those looking to build a strong, hireable skillset in property finance and management. By focusing on essential skills like Finance, MS Excel, Business Analysis, Proofreading, and Business Law, this bundle provides everything you need to stand out in the competitive world of real estate development. Description Success in real estate development depends on a deep understanding of Finance and the ability to analyze business opportunities critically. The Finance skills gained here will make you a valuable asset for companies needing experts who can manage budgets, assess investment viability, and optimize project funding. No modern real estate professional can overlook MS Excel. From financial modeling to data analysis, MS Excel proficiency is a must-have. Employers actively seek candidates skilled in MS Excel to streamline reporting and support data-driven decision-making. Adding depth to your profile, Business Analysis enhances your capability to evaluate market trends, client needs, and project feasibility. Strong Business Analysis skills empower you to identify risks and opportunities, making you indispensable in real estate project teams. The importance of clear communication and error-free documents can’t be overstated, so Proofreading is an invaluable addition. With impeccable Proofreading, you ensure contracts, proposals, and reports reflect professionalism and accuracy, a vital skill for client-facing roles. Finally, understanding Business Law is fundamental in real estate development. Whether it’s contracts, property rights, or regulatory compliance, Business Law knowledge sets you apart as a knowledgeable and reliable professional. Combining Finance, MS Excel, Business Analysis, Proofreading, and Business Law prepares you to confidently enter and thrive in real estate development roles. FAQ Q: Who should consider this bundle? A: Aspiring real estate developers, project managers, financial analysts, and professionals seeking expertise in Finance, MS Excel, Business Analysis, Proofreading, and Business Law. Q: Can this bundle help me in property investment? A: Yes, the combined skills in Finance, MS Excel, Business Analysis, and Business Law give you a significant edge. Q: Do I need prior experience? A: No, this bundle supports beginners and professionals looking to sharpen their real estate development skills.

Real Estate Development Mini Bundle
Delivered Online On Demand11 hours
£19.99

Procurement Assistant Mini Bundle

By Compete High

Become indispensable to any procurement team with the Procurement Assistant Mini Bundle. This career-ready bundle combines practical essentials across Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor. From office environments to fast-moving operations departments, this bundle speaks directly to recruiters hiring support-level staff. Now’s your chance to build credibility and stand out in procurement support roles. The job market waits for no one—secure your place and make yourself job-ready today. Description The Procurement Assistant Mini Bundle is built for those stepping into—or progressing within—procurement support roles. Roles requiring familiarity with Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor are now essential across industries like healthcare, logistics, local government, and manufacturing. As support staff become central to smooth procurement flow, having documented knowledge of Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor shows employers you’re not just support—you’re strategic. Employers notice this. Recruiters shortlist it. This bundle proves it. There’s no room for hesitation. The Procurement Assistant Mini Bundle makes you an assistant no team wants to do without. FAQ Q: Who is the Procurement Assistant Mini Bundle ideal for? A: Entry-level professionals or support staff in procurement, admin, or finance-related departments. Q: Why include Telephone Etiquette and Riddor? A: Because roles that involve Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor require communication, safety, and accuracy. Q: Will this give me a hiring edge? A: Yes—especially when Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor match the job listing. Q: Are there any deadlines to enrol? A: Bundles like this fill fast. FOMO is real. Don't miss your chance. Q: Can I work and complete this at the same time? A: Definitely. The bundle is designed to flex with your schedule. Q: Will recruiters value this bundle? A: Very much so. These subjects are current hiring essentials. Q: Can this help me transition careers? A: Yes—this bundle is a strong base to shift into procurement support. Q: Are these real-world workplace skills? A: Absolutely. Every topic—Purchasing and Procurement, Finance, Purchase Ledger, Telephone Etiquette, and Riddor—appears on job descriptions every day.

Procurement Assistant Mini Bundle
Delivered Online On Demand11 hours
£19.99

Hospitality Management

4.7(160)

By Janets

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager

Hospitality Management
Delivered Online On Demand4 hours 32 minutes
£9.99