The course approaches the audit process in the context of international standards and therefore, it is equally suitable for sea-going and office-based staff and its benefits are as following: Individuals will have a good understanding of the ISM Code, its importance, and their role within it, including ISM, ISO and MLC auditing requirements Individuals will be actively involved in the ongoing evaluation and development of a Company Safety, Environmental and Quality Management System Providing the Company and its auditors with the ability to establish the effectiveness of a Company Management System ahead of external verification by Administrations or Port State Control Delivered by experts with International safety and security management, compliance and verification experience in an engaging interactive style with a variety of security and safety related scenario case study workshops exercises during the training course
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Remote training session for FreeAgent Accounting and Payroll software.
Remote training session for Sage Accounting and Payroll software.
Expand your Excel skills on this 1-Day Intermediate Excel training course. Learn to use some of Excel’s more powerful features like sorting and filtering data and creating charts. This is a hands-on course and includes plenty of chances to try out what you are being taught and ask questions. ✔ An intermediate Excel course that will build on your existing Excel skills. ✔ Plenty of one to one attention and time to ask questions. ✔ Friendly expert trainers, small groups and a comfortable place to learn. ✔ All the materials and extras that you’ll ever need. ✔ Ongoing support and help with issues you have after the course. Our courses are delivered in Guildford, London, Online, or even on-site at your offices!
Master the basics of Microsoft Excel on our 1-day Excel Introduction training course. Our friendly, certified Excel trainers will have you confidently using Excel in no time. ✔ A complete beginners’ Excel course that covers all of the basics. ✔ Plenty of one to one attention and time to ask questions. ✔ Friendly expert trainers, small groups and a comfortable place to learn. Our courses are delivered in Guildford, London, Online, or even on-site at your offices!
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.