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Learn to teach basic life support effectively with our "Promoting Best Practice in Basic Life Support Instruction" course. Ideal for healthcare professionals, educators, and individuals interested in life-saving interventions.

Getting Started The CMI Level 5 Certificate in Professional Coaching Practice is designed to support individuals in developing professional coaching skills, helping them understand and apply core skills required for effective coaching practice. CMI has developed this qualification after extensive research alongside employers to ensure it is suitable, valid and reflective of skills required in the workplace. This extensive online CMI Level 5 Certificate in Professional Coaching course will introduce you to the principles of professional coaching and help you gain the competency to deliver high-quality coaching practice.  Key Benefits For Learners Introduces the principles of professional coaching The ability to deliver high-quality coaching is central to the role of the Professional Coach It contains a blend of practical activities, including the preparation and delivery of coaching and participation in coaching supervision An insight into these topics will enable the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support For Organisations Develop Internal Professional Coaches Internal support that contains a blend of practical activities, including the preparation and delivery of coaching and participation in coaching supervision Coaching can impact organisational success Key Highlights Do you wish to be a professional coach? Then, the CMI Level 5 Certificate in Professional Coaching Practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 in Professional Coaching Practice can open many career pathways, including but not limited to: Professional Coach-With an estimated salary of £35,524 Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Certificate in Professional Coaching Practice is designed to support individuals in developing professional coaching skills. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line manager, coach, mentor, supervisor or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI recommend for progression once completing the Professional coaching Practice qualifications would be to progress onto CMI level 6 Professional Coach supervision Any courses Why gain a CMI Qualification? The CMI Level 5 Certificate in Professional Coaching Practice course contains a blend of practical activities, including the preparation and delivery of coaching and participation in coaching supervision. By achieving this Level 5 Certificate in Professional Coaching Practice qualification, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. With this course, you will learn the principles of professional coaching and develop an in-depth appreciation of the challenges faced by individuals you support as a mentor or coach. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Professional Coaching Practice course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Professional Coaching Reference No : Unit 531 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of professional coaching. 2.Understand the process for contracting and delivering professional coaching. UNIT2- Management and Leadership influences in Coaching and Mentoring Reference No : Unit 535 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the influence of management, leadership and organisational culture on coaching or mentoring. 2. Understand how to support a Coachee or Mentee transition through change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI Level 5 Certificate in Project Management is designed for practising or aspiring managers and leaders who are generally accountable to senior managers or business owners. This course is aimed at managers and leaders managing projects effectively; however, it is open to learners who want to develop their general management skills. This prestigious CMI qualification has been developed after extensive research to ensure this project management qualification reflects the tasks and activities of managers in the project management role in the workplace. Key Benefits For Learners Build knowledge and skills required to manage projects and overcome key professional problems and challenges For Organisations Developing the tools and techniques to evaluate the methods for planning tasks and know how to implement and manage projects Learners will be able to plan and manage a genuine project in the workplace relevant to a business need or challenge Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 Certificate in Project Management qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The CMI Level 5 Certificate in Project Management can open many career pathways, including but not limited to: Project Manager with an estimated salary of £41,577 per annum Operations Manager with an estimated salary of £51,677 per annum Divisional Manager with an estimated salary of £59,878 per annum Regional Manager with an estimated salary of £63,751 per annum Specialist Manager with an estimated salary of £59,533 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 5000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Certificate in Project Management is designed for practising or aspiring managers and leaders who are generally accountable to senior managers or business owners.  To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line or middle-level manager, project manager or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression After successfully finishing their qualification, learners can advance to more advanced learning options within CMI's range of qualifications. This includes using the completed units as a stepping stone to the CMI Level 5 Diploma in Management and Leadership. Additionally, learners may desire to continue enhancing their personal and professional development by exploring other CMI qualifications. Why gain a CMI Qualification? The CMI Level 5 Certificate in Project Management course will help you develop and focus on the knowledge and skills required to manage projects and overcome key professional problems and challenges. You will learn the tools and techniques to evaluate the methods for planning tasks and know how to implement and manage projects. Upon completing this qualification, you can progress to further learning within CMI's suite of qualifications, including using these units to progress to the CMI Level 5 Diploma in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Project Management course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Projects to Achieve Results Reference No : Unit 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. UNIT2- Conducting a Management Project Reference No : Unit 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI Level 7 Diploma in Strategic Management and Leadership Practice designed for individuals desiring to develop strategic management and leadership practices who will have the knowledge, skills and behaviours to drive business activities in a senior, regional, specialist, director or CEO management and leadership role. This course will give you the expertise and significantly improve your ability to implement fundamental management and leadership models within an organisation's strategic framework. Depending on your career goals, you will learn various aspects of strategic management and leadership practices. The globally recognised CMI Level 7 Diploma course contains a range of units that reflect the tasks and activities required by managers in roles such as senior managers, regional management, and specialist managers accountable to a senior manager or business owner. The Level 7 Diploma in Strategic Management and Leadership Practice is an extensive course that will give you a wider range of skills and competencies to become a competent manager and deliver effective results for your organisation. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 7 Diploma in Strategic Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. Key Benefits Demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. Develop the professionalism to deliver impact and behave ethically Demonstrate a commitment to continual learning and development Build strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy Provide skills and behaviours to drive core business activities Key Highlights Do you want to develop strategic management and leadership skills and drive business activities in a senior, regional, director or CEO management and leadership role? The CMI Level 7 Strategic Management & Leadership Practice offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 7 Strategic Management & Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated average salary of £ 75,270 per annum Regional Manager - With an estimated average salary of £ 52,379 per annum Specialist Manager With an estimated average salary of £56,872 per annum Regional Director, with an estimated average salary of £110,000 per annum Director, with an estimated average salary of £135,397 per annum CEO, with an estimated average salary of £155,000 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included?   Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Fast Track to Chartered Manager status. You will be eligible to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the course and with 3+ years of experience in a managerial role. Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3500 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers, regional managers, specialist managers, or directors.  You don't need any formal qualifications to study the CMI Level 7 Diploma in Strategic Management and Leadership Practice. However, to be eligible for this course, you must:  Be 21 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 7 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression We would recommend the below qualifications as a possible progression route, once completing the Strategic Management and Leadership qualifications: CMI Level 7 Qualifications in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving the globally recognised CMI Level 7 Diploma will demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. The CMI Level 7 Diploma in Strategic Management and Leadership Practice is ideal for senior managers, regional managers, directors and CEOs who want to develop skills to drive business activities and deliver long-term outcomes. With this CMI Level 7 Diploma, you will develop skills and knowledge to manage people, projects, change, services, operations, and strategies for delivering organisational success. You will build your strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. You can fast-track to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the CMI Level 7 Diploma in Strategic Management and Leadership Practice course and with at least three years of experience in a managerial role. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Management of Data and Information Reference No : CMI 709 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the strategic management of data and information UNIT2- Marketing Strategy Reference No : CMI 710 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the context in which a marketing strategy is developed. 2. Know how to develop a marketing strategy. UNIT3- Leading and Developing People to Optimise Performance Reference No : CMI 702 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the principles for leading and developing people. 2. Understand leadership and development strategy. UNIT4- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT5- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT6- Personal and Professional Development for Strategic Leaders Reference No : CMI 714 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand approaches for personal and professional development. 2. Know how to develop as a strategic leader through personal and professional development. UNIT7- Finance for Strategic Leaders Reference No : CMI 706 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the scope of the Finance function within an organisational context. 2. Understand the role of Finance in strategic decision making. UNIT8- Strategic Approaches to Equality, Diversity and Inclusion Reference No : CMI 715 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand equality, diversity and inclusion at a strategic level. 2. Know how to develop strategic priorities for equality, diversity and inclusion. UNIT9- Strategic Approaches to Mental Health and Wellbeing Reference No : CMI 716 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the impact of managing mental health and wellbeing on organisational performance. 2. Know how to develop a culture of mental health and wellbeing. UNIT10- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT11- Strategic Risk Management Reference No : CMI 708 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand strategies for managing risk. 2. Know how to develop risk management strategies. UNIT12- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT13- Strategic Leadership Reference No : CMI 701 Credit : 11 || TQT : 110 LEARNING OUTCOME 1. Understand the role and context for strategic leadership. 2. Understand the behaviours and skills for strategic leadership. UNIT14- Collaboration and Partnerships Reference No : CMI 703 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the role of collaboration and partnerships. 2. Know how collaboration and partnerships further organisational success. UNIT15- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. UNIT16- Developing Organisational Strategy Reference No : CMI 704 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand how to develop strategy. 2. Know how to develop strategy. UNIT17- Leading Strategic Change Reference No : CMI 705 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the scope and context of strategic change. 2. Know how to propose a strategy for leading strategic change. UNIT18- Organisational Design and Development Reference No : CMI 707 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand organisational design and development. 2. Understand how to apply the principles of organisational design and development. UNIT19- Entrepreneurial Practice Reference No : CMI 711 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand entrepreneurship in strategic contexts. 2. Understand the principles of entrepreneurial practice. UNIT20- Strategic Management Project Reference No : CMI 712 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to develop a strategic management project. 2. Know how to conduct a strategic management project. UNIT21- Applied Research for Strategic Leaders Reference No : CMI 713 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the research process 2. Know how to develop a research proposal of strategic benefit. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started ILM Level 2 Certificate in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career. This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context. Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals. Key Benefits For Learners Develop the core skills to lead a team successfully Learn motivation techniques to get the best from people Build the confidence to tackle difficult issues, like underperformance Familiar with the tools to develop yourself as a leader For Organisations Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively. Equip staff with the competence and knowledge needed to effectively manage people Cultivate strong relationships within and outside the organisation. Encourage staff to engage in continuous learning and development Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction. Career Pathways The ILM Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 2 Certificate in Team Leading is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Be new to a team leader role or have some experience in team leading or similar job role. Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners may progress to a range of qualifications including the following: ILM Level 3 Award or Certificate in Leadership and Management ILM Level 3 Certificate in Principles of Leadership and Management Why gain a ILM Qualification? This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making. The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses. Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Solving Problems and Making Decisions Reference No : 8002-300 Credit : 2 || TQT : 20 UNIT2- Understanding Innovation and Change in an Organisation Reference No : 8002-301 Credit : 2 || TQT : 20 UNIT3- Understanding Leadership Reference No : 8002-308 Credit : 2 || TQT : 20 UNIT4- Understanding Conflict Management in the Workplace Reference No : 8002-312 Credit : 1 || TQT : 10 UNIT5- Improving Performance of the Work Team Reference No : 8002-251 Credit : 1 || TQT : 10 UNIT6- Planning and Monitoring Work Reference No : 8002-252 Credit : 2 || TQT : 20 UNIT7- Leading Your Work Team Reference No : 8002-268 Credit : 2 || TQT : 20 UNIT8- Induction and Coaching in the Workplace Reference No : 8002-254 Credit : 2 || TQT : 20 UNIT9- Developing Yourself as a Team Leader Reference No : 8002-250 Credit : 1 || TQT : 10 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another one. Pedro was very patient and made it fun and engaged with us all. Laura Smith - James Grant Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN 1 year email support service Take a look at the consistent excellent feedback from trainees visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. What is Excel? The Excel Interface Ribbon, Tabs and Groups Microsoft Office Backstage view Working with Workbooks Create a blank Workbook Create a Workbook using a Template Opening and saving Files Working with worksheets Worksheet navigation Select one or multiple Worksheets Insert, Move, Copy or Delete a Worksheet Working with Cells, Rows & Columns Cell References How to select cells or ranges Different types of data Move, Copy and Delete cells Pasting Options Find and Replace Working with Rows and Columns Overview of formulas in Excel Autocalculation The parts of an Excel formula Using calculation operators in Excel formulas The difference between Absolute, Relative and Mixed references Using Excel functions; Sum, Average, Max and Min Cell Formatting Font Format options Number Format options Change the Fill and Borders Cell Alignment An Introduction to Charts Create a simple Chart Format your chart Page Layout and Print Page Layout and Page Break View Change the Page Orientation Set Page Margins Headers and Footers in a worksheet Print a worksheet or workbook Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements General knowledge of the Windows OS Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Course Information A must-have programme for Quality Assurance auditors stepping into or honing their role within a Good Laboratory Practice (GLP) environment, this course offers invaluable, expert guidance for crafting a robust and efficient GLP audit programme. What will I learn? A solid regulatory foundation underpinning quality assurance activities Clarity on the roles of Quality Assurance, management, and study director within the framework of Good Laboratory Practice principles Enhanced efficacy in inspections and audits Heightened compliance with Good Laboratory Practice standards for your facility Unique insights into governmental monitoring activities within the GLP sphere. This course is structured to encourage delegates to Discuss and develop ideas Solve specific problems Examine particular aspects of GLP. Tutors Tutors will be comprised of (click the photos for biographies): Cate Ovington Director, The Knowlogy Group Ltd Jane Elliston Senior Quality Assurance Auditor, Battelle UK Shona Ross Head of QA, Tower Mains Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:15 Good Laboratory Practice Standards and Regulations An insight into the background and history of Good Laboratory Practice. 09:45 Principles of Quality Assurance What is the role and responsibilities of QA in GLP. Maintaining the independence of QA and what is an audit. 10:30 Break 10:45 Standard Operating Procedures GLP requirements and QA involvement. 11:30 Study Plans GLP requirements and QA involvement. 12:05 QA Programme Risk based programme, what are study, process and facility audits. 13:00 Lunch 14:00 Inspections Attitudes, techniques and attributes. 14:40 Workshop 1 - Facility and Process Inspections An exercise in inspection planning and preparation for inspections. 15:15 Break 15:30 Workshop 1 - Feedback 15:45 The Auditor and Audit Conduct Attitudes, attributes and techniques. 16:30 Panel Session An opportunity for delegates to put questions to the panel of speakers. 17:15 Close of Day Day 2 09:00 Workshop 2 - A Mock Audit 10:45 Break 11:00 Workshop 2 - Feedback 11:30 Auditing the Study Report Techniques and methods for the QA audit of the study report. 12:00 Record Keeping and Data The impact of GLP on data and records management. 12:40 Lunch 13:25 Data Integrity A look at the OECD GLP guidance document; the expectations of the regulators and the involvement of QA - Where QA adds value. 14:15 Workshop 3 - Amendments to Study Plan and Deviations from the Plan What are they? What is the difference between them? How are they controlled? 15:00 Workshop 3 - Feedback 15:15 Break 15:30 Regulatory Compliance GLP Monitoring Authority monitoring for compliance with Good Laboratory Practice. 16:15 Panel Session An opportunity for delegates to put questions to the panel of speakers. 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Learn

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

Level 3 Award in Education and Training. Become a qualified Trainer.

Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course