Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases
Effective Negotiation Skills for Business Success (In-Person) Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases Summary and Next Steps
Why Choose V-Ray for Rhino Essentials Training? Master photorealistic rendering in Rhino with our intensive V-Ray training. Led by certified experts, learn lighting, material manipulation, rendering configurations, textures, and global illumination. Check our Website Training Duration: 10 hours Approach: 1-on-1, in-Person and Live online and Customized Content. Flexibility: 1-on-1 sessions scheduled at your convenience, from Mon to Sat between 9 am and 7 pm. Vray for Rhino Essentials - 10 Hours Course Session 1: Introduction to Vray and Rhino Integration Overview of Vray: Understanding its importance in architectural and product visualization. Setting up Vray in Rhino: Installation, basic configurations, and interface exploration. Understanding the Rhino-Vray workflow: Navigating between Rhino and Vray seamlessly. Session 2: Basic Lighting Techniques Exploring different light sources: Domes, spotlights, and area lights. Adjusting light intensity and color temperature for realistic ambiance. Creating natural lighting scenarios: Daylight, twilight, and night scenes. Session 3: Mastering Material Creation Introduction to Vray materials: Diffuse, reflection, refraction, and bump maps. Crafting realistic materials: Wood, glass, metal, and fabrics. Utilizing the material editor efficiently for precise adjustments. Session 4: Advanced Rendering Configurations Global Illumination: Understanding photon mapping and irradiance mapping. Fine-tuning render settings: Quality vs. speed, resolution, and anti-aliasing. Exploring Vray frame buffer: Post-processing and image enhancement. Session 5: Texture Manipulation and Mapping Understanding UV mapping: Unwrapping complex geometries for accurate textures. Applying textures in Vray: Diffuse, bump, displacement, and normal maps. Realistic texture manipulation: Scaling, rotation, and blending textures seamlessly. Session 6: Camera Settings and Scene Composition Camera configurations: Focal length, depth of field, and exposure settings. Composing visually appealing scenes: Rule of thirds, focal points, and balance. Rendering interior and exterior scenes: Managing lighting challenges and reflections. Session 7: Real-Time Feedback and Interactive Rendering Introduction to Vray interactive rendering: Real-time feedback for quick adjustments. Utilizing Vray's denoiser for noise reduction in interactive mode. Enhancing productivity with interactive rendering: Modifying materials and lighting on the fly. Session 8: Optimizing Render Times Efficient render optimization techniques: Reducing noise and enhancing quality. Distributed rendering: Utilizing multiple machines for faster rendering. Troubleshooting common rendering issues: Flickering, artifacts, and texture problems. Session 9: Post-Processing and Presentation Post-production in Photoshop: Enhancing renders, adding depth, and adjusting colors. Creating compelling visual narratives: Adding people, context, and atmosphere. Designing professional presentation boards: Layout, annotations, and graphic elements. Session 10: Final Project and Portfolio Review Participants showcase their final Vray-rendered projects. Instructor-led critique and feedback session. Tips for building a strong portfolio: Choosing the best renderings and presenting your work effectively. By the end of this 10-hour course, participants will have a comprehensive understanding of Vray for Rhino, enabling them to create photorealistic renderings and significantly enhance their design visualization skills. Upon completing the Vray for Rhino Essentials course, participants will: Master Lighting Techniques: Expertly utilize various light sources. Create realistic lighting scenarios for diverse scenes. Advanced Material Proficiency: Manipulate complex materials and textures for lifelike renders. Understand reflective surfaces and material interaction. Optimize Rendering Settings: Fine-tune render configurations for optimal quality and speed. Implement noise reduction techniques for cleaner renders. Texture Mapping Mastery: Perfect UV mapping methods for accurate texture application. Seamlessly blend textures for realistic surface mapping. Effective Camera Use and Composition: Configure camera settings, depth of field, and exposure. Compose visually appealing scenes for impactful renders. Real-Time Rendering Skills: Utilize interactive rendering for immediate feedback and adjustments. Enhance scenes in real time for efficient workflow. Post-Processing Expertise: Enhance renders in post-production using software tools. Add depth, adjust colors, and create visually compelling final images. Professional Presentation Techniques: Design layouts, annotations, and context to create impactful visual narratives. Curate a strong portfolio with the best-rendered projects. By honing these skills, participants will produce photorealistic renders and significantly enhance their architectural and product visualization capabilities. Skills You'll Gain: Master lighting techniques for realistic visualization. Learn material manipulation and texture enhancement in Vray. Understand advanced rendering configurations for high-quality results. Explore global illumination concepts for lifelike scenes. Career Opportunities: Upon completing Vray for Rhino Essentials, you'll be well-equipped for various roles in the design and visualization industry, including: Architectural Visualizer: Create stunning architectural visualizations for presentations and client approvals. Product Designer: Enhance product design by creating photorealistic prototypes and visualizations. Interior Designer: Craft immersive interior spaces with realistic lighting and material textures. 3D Visualization Artist: Work in animation studios, gaming companies, or marketing agencies, producing high-quality 3D visualizations. Freelance Rendering Specialist: Offer your skills on platforms like Upwork or Fiverr, providing rendering services to clients worldwide. Course Highlights: Acquire fundamental skills in V-Ray for Rhino, covering lighting, materials, and rendering setups. Explore advanced techniques for lifelike textures, reflections, and global illumination effects. Master the workflow for crafting architectural renderings, both interior and exterior. Harness the power of V-Ray features like proxies, fur, and particle systems for dynamic visuals. Optimize render times and quality using efficient techniques and expert tips. Validate your expertise with a Certificate of Completion, showcasing your V-Ray proficiency. Access recorded lessons for future reference, enabling self-paced learning and continuous improvement. Professional Guidance: Learn from certified tutors and industry experts with extensive practical experience. Gain valuable insights and personalized feedback as you progress through the course, ensuring a comprehensive understanding of V-Ray for Rhino.
Getting Started The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who are interested in acquiring comprehensive knowledge, developing a wide range of skills, and building confidence in order to effectively coach or mentor people in various professional and personal contexts. It is especially suitable for those who are looking to embark on a rewarding career in coaching or mentoring and wish to gain a strong foundation in this field. Key Benefits For Learners Know how to become an effective coach and mentor Be able to understand the role and responsibilities of effective coaches and mentors Learn how to manage coaching and mentoring processes using recognised models Put your new skills into practice by carrying out supervised coaching or mentoring sessions Analyse your coaching or mentoring performance in order to improve own ability For Organisations Implement effective coaching and mentoring to improve organisational performance Ensure the individuals developed as coaches and mentors are equipped with the skills, knowledge and understanding they require Enhancing the coaching and mentoring culture in your organisation by developing highly effective coaches or mentors Key Highlights This qualification is intended for learners who wish to start a career in coaching or mentoring in an organisational context. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 3 Certificate in Effective Coaching and Mentoring course can open many career pathways including, but not limited to: Training and Development Manager, with an estimated average salary of £31,163 per annum Academic Coach or Mentor, with an estimated average salary of £34,156 per annum Business Coach or Mentor, with an estimated average salary of £38,216 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials 25% off membership with EMCC UK for all ILM learners studying for a coaching and mentoring qualification. Assessment For each module you study, you will complete a written assignment of 2000-2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a coach, mentor or related role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a ILM Qualification? The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. The course is designed to provide in-depth knowledge and practical skills in the field of coaching and mentoring. The modules cover a wide range of topics including the good practice in coaching and mentoring, coaching skills and mentoring skills within the organisation, etc. By completing the course, you will gain a thorough understanding of coaching and mentoring and develop the necessary skills to become successful coaches and mentors. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Certificate or Diploma in Leadership and Management ILM Level 5 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. Through the collaboration with European Mentoring and Coaching Council UK (EMCC UK), both existing ILM coaching and mentoring learners and those newly qualified coaches/mentors will have access to the membership of the Council at a discounted price (25% off EMCC UK annual membership fee), plus up-to-date guidance, thought leading support via joint webinars and CPD events. An ILM level 3 learners would be an affiliate EMCC UK member. Whilst an ILM level 5 leaners would fall into the associate membership and ILM level 7 learners would either qualify for the associate or professional membership. ILM learners who successfully become an EMCC UK member will have access to their resources. ILM learners will also receive documents including competency frameworks as well as a range of free resources including access to the International Journal, free e-books, discounted publications and research papers. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Reflecting on Mentoring Skills within an Organisational Context Reference No : 8587-305 Credit : 3 || TQT : 30 UNIT2- Understanding Good Practice in Coaching within an Organisational Context Reference No : 8587-300 Credit : 3 || TQT : 30 UNIT3- Understanding Good Practice in Mentoring within an Organisational Context Reference No : 8587-301 Credit : 3 || TQT : 30 UNIT4- Undertaking an Extended Period of Coaching within an Organisational Context Reference No : 8587-302 Credit : 7 || TQT : 70 UNIT5- Reflecting on Coaching Skills within an Organisational Context Reference No : 8587-303 Credit : 3 || TQT : 30 UNIT6- Undertaking an Extended Period of Mentoring within an Organisational Context Reference No : 8587-304 Credit : 7 || TQT : 70 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Change Management Foundation This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.
We’re excited to introduce Cademy Course Forums, a new feature that allows students to engage in discussions, ask questions, and connect with instructors and peers—all within their courses. This Playground & Feedback Program is your chance to experience course forums from a student’s perspective, explore their functionality, and share your insights to help us refine and improve the feature. Why Join? Hands-On Experience – See how course forums work from the student side. Engage in Discussions – Post, reply, and interact with other participants. Provide Feedback – Help shape the future of course forums with your suggestions. Stay Ahead – Get an early look at features that will enhance online learning. How to Get Started Enroll in this course – Simply sign up to gain access. Explore the course forum – Once enrolled, click on the “Forum” tab at the top of the page. Share your thoughts – Let us know what works well and what could be improved. We value your input and can’t wait to hear your thoughts. Enroll now and be part of the future of online learning with Cademy!
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Course Information Join our comprehensive three-day training programme tailored for individuals seeking a foundational grasp of computerised system validation. This course equips participants with essential knowledge to effectively validate systems within their respective organisations for utilisation in GxP (GLP, GCP, GMP, GDP, and GPvP) environments. Attendees will also gain proficiency in auditing validated computerised systems, ensuring compliance with pertinent GxP regulations. Commencing with an overview of regulatory prerequisites and the system life cycle, the course transitions into practical aspects, centered around validating computerised systems and conducting subsequent audits. Engage in a dynamic blend of presentations, interactive discussions, and hands-on practical workshops throughout the course. This course will provide delegates with an understanding of the computerised system validation process, including: Definition of end user requirements Risk management, including supplier assessment and techniques for audit planning Validation planning and reporting Linking system development with good business practices Formal testing and qualification Understanding of data integrity and security issues How to assess system validation documentation to verify compliance. Is this course for you? IT professionals new to implementing computerised systems into regulated environments Quality professionals who monitor or audit computerised systems System owners, end users, tester and project staff. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introduction and Course Objectives 09:45 Why Validate? Regulations and Guidance on Computerised System Validation Overview of the regulations and guidance applicable to CSV and their key expectations. 10:30 Break 10:45 The System Lifecycle The concept of the SLC and the key outputs from it. 12:00 Lunch 12:45 The Validation Process The approach to validation for different system types and a look at some of the key deliverables. 14:00 Project Introduction 14:15 Exercise 1 - User Requirements Capturing, agreeing and documenting the user requirements for a system. 15:15 Break 15:30 Exercise 1 - Feedback 16:00 Risk Management Risk management and its impact on validation. Identifying the deliverables required. Then group discussion on risk assessment for three systems. 17:00 Questions and Answers Answers to any outstanding questions from Day 1. 17:15 Close of Day Day 2 09:00 Supplier Assessment The different approaches to supplier assessment and the things to be considered when assessing a supplier. 10:15 Exercise 2 - Supplier Assessment Planning a vendor audit with a focus on the key validation deliverables. 11:00 Break 11:15 Exercise 2 - Feedback 11:45 Test Overview and Test Planning The different test phases, the purpose of each test phase and things to be considered when planning and reporting testing. 12:45 Lunch 13:30 Test Overview and Test Planning Continued. 14:15 Test Script Design, Execution and Review What a good test script looks like and the key things to consider when creating, executing and reviewing a test script. 15:30 Break 15:45 Exercise 3 - Creating a Test Script Create a test script based on user requirements created on Day 1. 17:15 Close of Day Day 3 09:00 Exercise 3 Feedback 09:30 Infrastructure Configuration and Qualification 10:30 Break 10:45 Validation Reporting Overview of the Validation Report and what should be included in it. 11:15 Maintaining the Validated State The procedures and records needed to ensure the system remains fit for purpose. 12:30 Lunch 13:15 Change Control Key concepts related to making changes to validated systems. 14:00 Data Integrity and Security How can we assure the integrity and security of our data. 15:15 Break 15:30 Course Objectives Summary and Panel Discussion A round up of key learning from the course. 17:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop