This interactive session provides an in depth exploration of ableism, tracing its history and delineating its two major forms mental and physical. Through real world examples, introspective exercises, and impactful discussions, attendees will learn to recognise ableism in the workplace, understand it's far reaching effects, and cultivate more inclusive practices.
In this course, you will learn how to write great automation tests with Selenium WebDriver and Java, and start building automation testing frameworks!
This course will teach you everything from scratch right from simple setups to complex solutions. If you want to master SSL and HTTPS in-depth, this course is for you! No prior knowledge of computer networks, encryption, or configuring web servers is required.
Discover a streamlined pathway to obtaining your CSCS Health and Safety qualification with our online course and City & Guilds exam. Designed for construction workers, our program offers test-your-knowledge exercises, 200+ practice questions, and comprehensive mock exams, ensuring effective preparation for success.
This advanced course created by data analysts who use Alteryx daily while working with their clients teaches data cleansing and manipulation, working in databases, apps, and macros, and breaks down Alteryx's latest product, Alteryx Intelligence Suite, which includes ML tools that introduce individuals to the world of AI
This video course teaches you how to secure Java framework applications with Spring Security. With the help of interesting activities and examples, you'll learn about using the capabilities of Spring Boot for securing web applications and you'll also delve into the Test-Driven Development approach to understand the features of Spring Security.
Get to grip with the foundations of Python Programming language
Common chemistries, including lead acid, lithium ion, and nickel iron, each have different installation, maintenance, storage, and transportation requirements that can lead to fatal consequences if not conducted properly. This 8-hr online course, produced under an OSHA Susan Harwood Training Grant, provides training on the hazards associated with each energy storage technology and the control measures to eliminate or mitigate those hazards. This training includes five lessons for a total of 4 contact training hours. Lessons includes presentations, field videos, interactive exercises, and quizzes. Lesson content includes Lesson 1: Introduction to the Course and OSHA requirements Lesson 2: Energy Storage Technologies- Energy storage basics, lead-acid energy storage systems, lithium-ion energy storage, other types of electrochemical energy storage systems Lesson 3: Energy Storage Safety Regulations- OSHA safety regulations, NFPA 70 (the National Electrical Code) and NFPA 70E (Standard for Electrical Safety in the Workplace) NFPA 855 (Installation of Stationary Energy Storage Systems), the International Residential Code (IRC) and the International Fire Code (IFC) Lesson 4: Electrical Hazards- Electrical shock hazards, electrical arc flash hazards, electrical PPE, electrical connection hazards Lesson 5: Other Hazards- Chemical hazards, fire hazards, gas hazards, physical hazards, storage and transportation hazards, temperature effects on batteries, working space and clean installations
This online course covers how technical communicators can use Generative Artificial Intelligence to help them: Be more efficient Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. Why attend this course? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. Who is this course for? This course is for people who have some experience of technical writing, and who want to improve their skills. What will I learn? You’ll learn and practice: What are AI technologies and their relevance to technical writing? Career opportunities and threats How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. How to work more efficiently. How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. Learning Materials The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. Examples The modules describe practical examples and techniques you can use right away. Demonstrations The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. Exercises You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Introduction Introduction (0:56) ChatGPT and AI Basics What do the buzzwords mean? (18:19) Using ChatGPT and similar tools - Software and Websites (15:30) Prompt Engineering (17:23) Why use generative AI? Why use generative AI? (5:37) The limitations of Large Language Models (LLMs) and AI systems (7:48) Data security (10:09) Legal considerations (2:59) Quiz Section summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider