Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about corporate etiquette Understand the core competencies and principles of corporate etiquette Explore the various areas of corporate etiquette Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert expert manager Professional Etiquettes and Training Course Online Master the skills you need to propel your career forward in corporate etiquette. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive etiquettes and ethics course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this etiquettes and ethics course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate etiquette. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in corporate etiquette. Enrol in this etiquettes and ethics course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive etiquettes and ethics course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate etiquette can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This etiquettes and ethics course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This etiquettes and ethics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This etiquettes and ethics course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 Importance Of Work Place Ettiquetes Importance of Work Place Ettiquetes 00:04:00 Types Of Corporate Ettiquetes Types of Corporate Ettiquetes 00:12:00 Incorporating Corporate Ettiquetes at Workplace Incorporating Corporate Ettiquetes at Workplace 00:04:00 Do's and Don'ts of Corporate 00:13:00 Explanation Of Basic Ettiquetes at Workplace Explanation of Basic Ettiquetes at Workplace 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Empower Your Administrative Excellence with Office Mastery Step into the realm of professional efficiency with the Admin, Secretarial & PA Bundle, enriched with 20 transformative courses. Master the art of minute-taking, cultivate touch typing prowess, and amplify your communication skills. From comprehensive office administration to refining your Microsoft Word expertise, this bundle equips you with the skills needed to excel in administrative roles. Learning Outcome Upon completion, you'll gain mastery in: Admin, secretarial, and PA roles. Touch typing and communication mastery. Minute taking for effective documentation. Microsoft Word proficiency for office tasks. Public speaking and interpersonal skills development. Business etiquette and customer service excellence. Workplace safety, confidentiality, and ethics. Copywriting and report writing for effective communication. This bundle is about enhancing your administrative, secretarial, and PA skills. Delve into touch typing mastery, minute taking expertise, and honing office administration skills. Learn the art of executive assistance and facilities management. Elevate your customer service acumen, and refine your Microsoft Word and email writing skills. Enhance your communication strategies and explore the essentials of public speaking. Develop interpersonal skills and gain insights into audiology and workplace confidentiality. Unveil the world of business etiquette and workplace safety, while also delving into the realms of copywriting and newspaper journalism for effective communication. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Tailored for: Aspiring and current admin, secretarial, and PA professionals. Individuals seeking to enhance office administration skills. Those aiming to excel in communication and office etiquette. Career path Forge your path with roles like: Administrative Assistant (£18,000 - £25,000). Office Manager (£25,000 - £40,000). Personal Assistant (£22,000 - £35,000). Customer Service Representative (£18,000 - £30,000). Copywriter (£20,000 - £35,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement
Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.
The benefits of networking are increased referrals, reciprocity, more resources, problem solving, increased visibility, more friends, and more fun. Discover how to expand your circle of influence and be seen and hear at networking events. We will show you how to use effective networking etiquette to start conversations and enter group discussions. Learning Objectives Explain the benefits of networking, Apply networking strategies to expand your circle of influence, Identify the criteria for high-return networking events, Describe networking etiquette Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Product Overview: Email Writing Essentials In today's fast-paced digital world, effective email communication is a vital skill that can make or break professional relationships and opportunities. Whether you're writing emails for business, academia, or personal correspondence, mastering the art of email writing is essential for success. Introducing 'Email Writing Essentials,' a comprehensive course designed to enhance your email writing skills and streamline your communication processes. Module 1: Understanding the Purpose of Email In Module 1, you will gain insights into the fundamental purpose of email communication. You'll learn how to identify your audience, understand their needs, and tailor your message accordingly. This module lays the foundation for effective email writing by helping you grasp the importance of clarity, conciseness, and relevance in your messages. Module 2: Planning Your Email Writing Module 2 focuses on the strategic planning phase of email writing. You'll discover techniques for organizing your thoughts, structuring your emails for maximum impact, and setting clear objectives for each communication. From outlining key points to defining your call to action, this module equips you with the tools to craft purposeful and persuasive emails. Module 3: Crafting Effective Subject Lines and Greetings The subject line and greeting are the first elements recipients see when they open your email. In Module 3, you'll learn how to create attention-grabbing subject lines that compel recipients to open your message. Additionally, you'll explore different greeting styles and discover the importance of personalization in establishing rapport with your audience. Module 4: Email Etiquette Module 4 delves into the essential principles of email etiquette. You'll uncover best practices for professionalism, tone, and language usage in your emails. From addressing recipients appropriately to navigating sensitive topics with tact, this module ensures that your emails are respectful, courteous, and well-received. Module 5: Managing Email Communication Overload In today's digital age, managing email overload is a common challenge. Module 5 provides practical strategies for organizing your inbox, prioritizing messages, and minimizing distractions. You'll learn how to implement time-saving techniques, leverage email management tools effectively, and maintain productivity amidst a constant influx of messages. By completing 'Email Writing Essentials,' you'll emerge with the skills and confidence to craft compelling, professional emails that make a lasting impression. Whether you're communicating with clients, colleagues, or stakeholders, mastering the art of email writing is sure to elevate your success in today's interconnected world. Enroll now and unlock the power of effective email communication! Course Curriculum Module 1_ Understanding the Purpose of Email Understanding the Purpose of Email 00:00 Module 2_ Planning Your Email Writing Planning Your Email Writing 00:00 Module 3_ Crafting Effective Subject Lines and Greetings Crafting Effective Subject Lines and Greetin 00:00 Module 4_ Email Etiquette Email Etiquette 00:00 Module 5_ Managing Email Communication Overload Managing Email Communication Overload 00:00
Product Overview: Level 2 Certificate in Employability Skills - CPD Certified The Level 2 Certificate in Employability Skills offers a comprehensive curriculum designed to enhance individuals' readiness for the dynamic landscape of the professional world. This CPD Certified course equips learners with essential skills vital for success in various professional settings. Through five meticulously crafted modules, participants delve into critical areas that form the backbone of effective employability. Module 1: Communication Skills and Productivity In Module 1, participants embark on a journey to sharpen their communication prowess and optimize productivity. Through interactive sessions and practical exercises, learners cultivate effective verbal and written communication skills, understand the nuances of non-verbal communication, and explore strategies to enhance time management and task prioritization. Module 2: Teamwork and Problem Solving Module 2 focuses on nurturing collaborative competencies and problem-solving acumen essential for thriving in team environments. Participants delve into the dynamics of teamwork, learn strategies for fostering synergy among diverse team members, and hone their ability to identify, analyze, and resolve challenges effectively through structured problem-solving approaches. Module 3: Adaptability and Interpersonal Skills In Module 3, emphasis is placed on cultivating adaptability and strengthening interpersonal relationships. Participants learn to navigate change with resilience, embrace diverse perspectives, and leverage interpersonal skills to build rapport and foster positive interactions within professional contexts. Module 4: Innovation and Conflict Resolution Module 4 explores the realms of innovation and conflict resolution, empowering participants to embrace innovation as a catalyst for growth while developing strategies to manage and resolve conflicts constructively. Through case studies and role-playing exercises, learners acquire the skills needed to foster a culture of innovation and navigate conflicts with tact and diplomacy. Module 5: Financial Literacy and Professional Etiquette The final module delves into the realms of financial literacy and professional etiquette, equipping participants with the knowledge and practices essential for sound financial management and professional conduct. Participants gain insights into budgeting, financial planning, and ethical practices while honing their understanding of professional decorum and etiquette in diverse professional settings. Throughout the course, participants engage in a blend of theoretical learning, practical exercises, and real-world applications, facilitated by experienced instructors dedicated to fostering an enriching learning environment. Upon successful completion of the Level 2 Certificate in Employability Skills, participants emerge equipped with a robust skill set poised to enhance their employability and thrive in today's competitive professional landscape. Course Curriculum Module 1_ Communication Skills and Productivity Communication Skills and Productivity 00:00 Module 2_ Teamwork and Problem Solving Teamwork and Problem Solving 00:00 Module 3_ Adaptability and Interpersonal Skills Adaptability and Interpersonal Skills 00:00 Module 4_ Innovation and Conflict Resolution Innovation and Conflict Resolution 00:00 Module 5_ Financial Literacy and Professional Etiquette Financial Literacy and Professional Etiquette 00:00
Master the art of remote work with our comprehensive 'Remote Working Online Training' course. From setting up a productive home office and effective communication strategies to staying motivated, boosting productivity, and fostering virtual collaboration, this course equips you with the essential skills for success in the digital workplace. Explore modules on virtual etiquette, cybersecurity, and strategies for continuous growth as a remote professional. Elevate your remote work experience and thrive in the evolving world of flexible and digital work environments.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Corporate Etiquettes and Ethics Training Course right for you? Are you looking to begin your corporate etiquette career or want to develop more advanced skills in corporate etiquette? Then this corporate etiquettes and ethics training course will set you up with a solid foundation to become a confident manager and help you to develop your expertise in corporate etiquette. This corporate etiquettes and ethics training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this corporate etiquettes and ethics training course will set you up with a solid foundation to become a confident manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a manager. The corporate etiquettes and ethics training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a manager. This comprehensive corporate etiquettes and ethics training course is the perfect way to kickstart your career in the field of corporate etiquette. This corporate etiquettes and ethics training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a manager or want to learn more skills on corporate etiquette but unsure of where to start, then this corporate etiquettes and ethics training course will set you up with a solid foundation to become a confident manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This corporate etiquettes and ethics training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Corporate Etiquettes and Ethics Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Importance of Work Place Etiquettes Importance of Work Place Etiquettes Types of Corporate Etiquettes Types of Corporate Etiquettes Incorporating Corporate Etiquettes at workplace Incorporating Corporate Etiquettes at workplace Do's and Don'ts of Corporate Explanation of basic Etiquettes at workplace Explanation of basic Etiquettes at workplace Who should take this course? This comprehensive corporate etiquettes and ethics training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of corporate etiquette. Entry Requirements There are no academic entry requirements for this corporate etiquettes and ethics training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Course Description Get instant knowledge from this bite-sized Admin Support Assistant Part - 1 course. This course is very short and you can complete it within a very short time. In this Admin Support Assistant Part - 1 course you will get fundamental ideas of admin support, the key understanding of business telephone skills, business etiquette and so on. Enrol in this course today and start your instant first step towards learning as an admin support assistant. Learn faster for instant implementation. Learning Outcome Understand admin support assistant Gain in-depth knowledge of the business telephone skills Know how to represent your boss and company Learn about business etiquette How Much Do Administrative Assistants Earn? Senior - £45,000 (Apprx.) Average - £25,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Admin Support Assistant Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin Support Assistant Part - 1 Introduction to Admin Support Assistant 00:17:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Business Etiquette 00:19:00 Assignment Assignment - Admin Support Assistant Part - 1 00:00:00