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Telesales Executive

Telesales Executive

By Skill Up

4.8(9)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 2 hours 14 minutes

  • All levels

Description

Telesales executives play a vital role in many businesses, helping generate leads, close deals, and build customer relationships. If you're looking to start a career in telesales or are already in the field and want to improve your skills, this Telesales Executive course is for you.

You'll learn everything you need to know to be successful in telesales, from prospecting and lead generation to sales techniques and strategies. You'll also learn how to prepare for calls, handle difficult situations, and close the deal.

The dynamic realm of telesales beckons! With the Telesales Executive course, you're not just learning but transforming into a maestro of telephonic transactions. This comprehensive journey introduces you to the rhythm and pulse of phone-based selling, setting the stage for your success in a booming industry.

From the nuances of the first 'Hello' to the art of saying 'Goodbye', each section is designed to empower you. Delve into the intricacies of prospecting and extracting potential leads. Grasp the finesse required to prepare for calls, respond with agility, and orchestrate the perfect call. Navigating challenging waters: We've got you covered with tactics to manage difficult situations with elegance. Beyond the call, we'll guide you on maintaining impeccable phone etiquette and understanding the metrics that gauge your brilliance in sales.

Whether you're setting sail on your telesales journey or looking to captain your ship with more authority, this course promises the knowledge and tools essential for your odyssey. With a blend of theory and actionable strategies, you're primed to not only participate but to excel in the world of telesales.

Learning outcome
  • Understand the fundamentals of telesales

  • Develop your prospecting and lead generation skills

  • Master proven sales techniques and strategies

  • Learn how to stage and close sales calls effectively

  • Develop strong telephone etiquette skills

Why should I take this course?
  • Comprehensive coverage of telesales, from introduction to advanced techniques.

  • Techniques to elevate your sales calls, from start to finish.

  • Understand the do's and don'ts of telephone etiquette.

  • Learn to handle difficult situations with tact and professionalism.

  • Gain insights into measuring and enhancing your sales performance.

Career Path
  • Telesales Representative

  • Account Manager

  • Sales Development Representative

  • Inside Sales Manager

  • Telephone Sales Trainer

Requirements
  • Familiarity with basic communication tools (phone, computer).

  • Willingness to interact with diverse clientele.

  • A desire to advance in the field of sales.

Course Curriculum

Section 01: Introduction

โ–ถ

Module 1: Introduction to Telesales

๐Ÿ• 00:13:00

Section 02: Prospecting and Lead Generation

โ–ถ

Module 2: Prospecting and Lead Generation

๐Ÿ• 00:15:00

Section 03: Sales Techniques and Strategies

โ–ถ

Module 3: Sales Techniques and Strategies

๐Ÿ• 00:18:00

Section 04: Call Preparation

โ–ถ

Module 4: Call Preparation

๐Ÿ• 00:08:00

Section 05: Call Response

โ–ถ

Module 5: Call Response

๐Ÿ• 00:11:00

Section 06: Staging the Call

โ–ถ

Module 6: Staging the Call

๐Ÿ• 00:11:00

Section 07: Dealing with Difficult Situations

โ–ถ

Module 7: Dealing with Difficult Situations

๐Ÿ• 00:11:00

Section 08: Closing the Call

โ–ถ

Module 8: Closing the Call

๐Ÿ• 00:09:00

Section 09: Telephone Etiquette

โ–ถ

Module 9: Telephone Etiquette

๐Ÿ• 00:23:00

Section 10: Sales Metrics and Performance Managemen

โ–ถ

Module 10: Sales Metrics and Performance Managemen

๐Ÿ• 00:14:00

About The Provider

Skill Up
Skill Up
4.8(9)

Skill Up presents a rigorous online education experience, helping you obtain industry-relevant skills certified by the worldโ€™s...

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