4938 Employees courses

Working at Height: Working at Height Training Course Online Our comprehensive Working at Height: Working at Height Training Course is for those who work at height or supervise those who do. You will learn about the legal obligations of employers and employees, HSE laws, personal protective equipment, and much more. In addition, the Working at Height: Working at Height Training Course demonstrates to potential employers that you are constantly developing yourself, making you a desirable candidate in the construction and maintenance sectors. This Working at Height: Working at Height Training Course covers the most common causes of falls from height, how to identify and evaluate workplace health and safety risks, and what to do in an emergency. You will also be given step-by-step instructions on implementing an effective emergency rescue plan and conducting thorough risk assessments. This Working at Height: Working at Height Training Course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. So, enrol today and start learning! Main Course: Working at Height Training Course Free Courses included with Working at Height: Working at Height Training Course: Course 01: Level 2 Health and Safety in the Workplace Training Course 02: Working in Confined Spaces Course 03: Workplace First Aid Training Special Offers of this Working at Height: Working at Height Course: This Working at Height: Working at Height Course includes a FREE PDF Certificate. Lifetime access to this Working at Height: Working at Height Course Instant access to this Working at Height: Working at Height Course 24/7 Support Available to this Working at Height: Working at Height Course [ Note: Free PDF certificate as soon as completing the Working at Height: Working at Height Training Course] Working at Height: Working at Height Training Course Online This Working at Height: Working at Height Training Course consists of 04 modules. Course Curriculum of Working at Height: Working at Height Training Course Module 01: An Overview of the Course Module 02: Risk Assessments Module 03: Preventing and Minimising Risks Module 04: Equipments Used Assessment Method of Working at Height: Working at Height Training Course After completing Working at Height: Working at Height Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Working at Height: Working at Height Training Course After completing the Working at Height: Working at Height Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Working at Height: Working at Height Training Course Online This Working at Height: Working at Height Training Course is ideal for anyone who works in a building or facility where working at heights is required. This includes the following: Windows cleaning High-level cleaning Scaffolding Construction workers Roofers Bricklayers Installation workers Requirements Working at Height: Working at Height Training Course Online To enrol in this Working at Height: Working at Height Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working at Height: Working at Height Training Course. Be energetic and self-motivated to complete our Working at Height: Working at Height Training Course. Basic computer Skill is required to complete our Working at Height: Working at Height Training Course. If you want to enrol in our Working at Height: Working at Height Training Course, you must be at least 15 years old. Career path Working at Height: Working at Height Training Online This Working at Height: Working at Height Course will prepare you for a variety of career opportunities, including the following: Construction worker: £27,000 - £28,000 per annum Window cleaning: £37,000 - £40,000 per annum Firefighting: £25,000 - £27,000 per annum Roofing: £25,000 - £45,000 per annum Bricklaying: £21,000 - £37,000 per annum

Team Leader: Team Leader Course Online Introducing Team Leader: Team Leader Course "Empowering the Next Generation" Online course! Leadership is not a skill that can be learned overnight; it takes effort, commitment, and time. However, our Team Leader: Team Leader Course can assist you in developing the qualities and skills required to be a successful, effective, and charismatic leader. If you want to learn Leadership and Management skills and advance your career, this advanced Team Leader: Team Leader Course is the best option for you. This Team Leader: Team Leader Course is ideal for you if you are already employed and managing as few as two employees or supervising a team of many employees, or if you want to start a promising career as a manager, or if you want to improve your readiness for a new business venture. The Team Leader: Team Leader Course also includes several teamwork modules. So, do not miss this opportunity to be an inspiring leader and visionary manager and take your career to new heights by enrolling in this Team Leader: Team Leader Course. Main Course: Level 7 Diploma in Leadership & Management Course Free Courses included with Team Leader: Team Leader Course: Course 01: Level 5 Diploma in Risk Management Course 02: Equality and Diversity Course 03: Level 7 Project Management Course 04: Level 7 Operations Management Course 05: Level 4 Time Management Special Offers of this Team Leader: Team Leader Course: This Team Leader: Team Leader Course includes a FREE PDF Certificate. Lifetime access to this Team Leader: Team Leader Course Instant access to this Team Leader: Team Leader Course 24/7 Support Available to this Team Leader: Team Leader Course [ Note: Free PDF certificate as soon as completing Team Leader: Team Leader Course] Team Leader: Team Leader Course Online This Team Leader: Team Leader Course consists of 10 modules. Course Curriculum of Team Leader: Team Leader Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Team Leader: Team Leader Course After completing Team Leader: Team Leader Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Team Leader: Team Leader Course After completing the Team Leader: Team Leader Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Team Leader: Team Leader Course Online This Team Leader: Team Leader Course is for anyone serious about their professional development. This Team Leader: Team Leader Course is designed primarily for group leaders, managers at all levels, and business professionals. However, students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Team Leader: Team Leader Course. Requirements Team Leader: Team Leader Course Online To enrol in this Team Leader: Team Leader Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Team Leader: Team Leader Course. Be energetic and self-motivated to complete our Team Leader: Team Leader Course. Basic computer Skill is required to complete our Team Leader: Team Leader Course. If you want to enrol in our Team Leader: Team Leader Course, you must be at least 15 years old.

The Health and Safety at Workplace Course provides a thorough introduction to essential health and safety practices from the ground up. It is designed to help learners achieve a professional certificate, which can be a valuable asset in their careers. This course offers a detailed, instructor-guided experience, covering critical safety regulations and practices relevant to your role within the workplace. It’s perfect for those looking to build a strong foundation in health and safety or enhance their current expertise.

First Aid at Work: First Aid at Work Empower Your Workplace with Life-Saving Skills - Enrol in First Aid at work Training Today! Accidents can happen anytime, anywhere. In the fast-paced workplace environment, being prepared for emergencies is not just a necessity; it's a responsibility. This First Aid at Work Training course will equip you with the life-saving knowledge and skills needed to handle emergencies with confidence and competence. Don't leave the safety of your workplace to chance. Enrol in our First Aid at Work Training course now and be prepared to face emergencies with confidence and competence. Special Offers Of this First Aid at work: First Aid at work Training course This First Aid at work: First Aid at work Training course includes a FREE PDF Certificate. Lifetime access to this First Aid at work: First Aid at work Training course Instant access to this First Aid at work: First Aid at work Training course Get FREE Tutor Support from Monday to Friday in this First Aid at work: First Aid at work Training course This is a self-paced First Aid at work: First Aid at work Training course First Aid at Work: First Aid at Work Our First Aid at Work Training course is designed and delivered by certified first aid instructors with extensive experience in workplace safety and emergency response. The First Aid at Work Training provided aligns with the latest workplace safety regulations and standards. Upon successful completion of the First Aid at Work Training course, you and your employees will receive recognized certifications that demonstrate your commitment to workplace safety. Our First Aid at Work Training course is designed to address specific industry needs, ensuring the training is relevant and applicable to your workplace environment. Who is this course for? First Aid at Work: First Aid at Work This First Aid at Work Training course is ideal for employees, employers, and business owners who seek to enhance workplace safety. The First Aid at Work Training course is also beneficial for safety officers and HR professionals in strengthening safety protocols. Requirements First Aid at Work: First Aid at Work To enrol in this First Aid at Work: First Aid at Work Course, students must fulfil the following requirements. To join in our First Aid at Work: First Aid at Work Course, you must have a strong command of the English language. To successfully complete our First Aid at Work: First Aid at Work Course, you must be vivacious and self driven. To complete our First Aid at Work: First Aid at Work Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Aid at Work: First Aid at Work Course. Career path First Aid at Work Completing the First Aid at Work Training course can open up various career paths and opportunities related to workplace safety and emergency response. Here are some potential career this First Aid at Work Training course include: Occupational Health and Safety Specialist Safety Officer/Coordinator First Aid Trainer/Instructor Safety Consultant Health and Safety Manager

Health and safety: Health and safety Course Do you want to learn more about health and safety so that you can protect yourself and others? Employees who complete this health and safety: health and safety Course program will become more aware of their own safety as well as the safety of clients and other members of the public. Several modules in our health and safety: health and safety Course training are designed to educate students about the law, risk assessment, and maintaining workplace safety. Through this health and safety: health and safety Course, you will also learn about preserving workplace welfare. You will learn how to handle and use screen equipment in this health and safety: health and safety Course. Working at Height and Hazardous Substances are also covered in this health and safety: health and safety Course material. You will correctly maintain noise, vibration, and vehicle safety once you have completed this health and safety: health and safety Course. Learn more about workplace safety by enrolling in our health and safety: health and safety Course. Main Course: Level 2 Health and Safety in the Workplace Free Courses are including with this health and safety: health and safety Course Course 01: First Aid at Work Course 02: Level 1 Health and Safety in a Construction Environment Special Offers of this health and safety: health and safety Course This health and safety: health and safety Course includes a FREE PDF Certificate. Lifetime access to this health and safety: health and safety Course Instant access to this health and safety: health and safety Course Get FREE Tutor Support to this health and safety: health and safety Course health and safety: health and safety Course Those who want to assume more responsibility are the target audience for this Health and Safety: Health and Safety at Workcourse on Managing Health and Safety at Work. The most important workplace health and safety guidelines should be understood by managers, team leaders, business owners, and workers at all levels. It is strongly advised that everyone, from beginners to seasoned pros, go over critical health and safety issues on a regular basis. Who is this course for? Health and safety: Health and safety Course All employees, regardless of level, should take advantage of this health and safety: health and safety Course. Requirements Health and safety: Health and safety Course To enrol in this health and safety: health and safety Course, students must fulfil the following requirements. To join in our health and safety: health and safety Course, you must have a strong command of the English language. To successfully complete our health and safety: health and safety Course, you must be vivacious and self driven. To complete our health and safety: health and safety Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this health and safety: health and safety Course Career path Health and safety: Health and safety Course Your Resume will stand out from the crowd and be better prepared for subsequent courses if you take this health and safety: health and safety Course

Overview This Transformational Leader Training course will unlock your full potential and will show you how to excel in a career in Transformational Leader Training. So upskill now and reach your full potential. Everything you need to get started in Transformational Leader Training is available in this course. Learning and progressing are the hallmarks of personal development. This Transformational Leader Training will quickly teach you the must-have skills needed to start in the relevant industry. In This Transformational Leader Training Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Transformational Leader Training skills to help you advance your career. Acquire a comprehensive understanding of various Transformational Leader Training topics and tips from industry experts. Learn in-demand Transformational Leader Training skills that are in high demand among UK employers, which will help you to kickstart your career. This Transformational Leader Training course covers everything you must know to stand against the tough competition in the Transformational Leader Training field.  The future is truly yours to seize with this Transformational Leader Training. Enrol today and complete the course to achieve a Transformational Leader Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Transformational Leader Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Transformational Leader Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Transformational Leader Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Transformational Leader Training is suitable for anyone aspiring to start a career in Transformational Leader Training; even if you are new to this and have no prior knowledge on Transformational Leader Training, this course is going to be very easy for you to understand.  And if you are already working in the Transformational Leader Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Transformational Leader Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Transformational Leader Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Transformational Leader Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Transformational Leader Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerfull Cutting- Edge Leadership tips - Foundational Advanced Tips For Wise Leaders - Section 04 00:19:00 Advanced Tips For Wise Leaders - Section 05 00:10:00 Advanced Tips For Wise Leaders - Section 06 00:12:00 Advanced Tips For Wise Leaders - Section 07 00:10:00 Advanced Tips For Wise Leaders - Section 08 00:12:00 Advanced Tips For Wise Leaders - Section 09 00:15:00 Advanced Tips For Wise Leaders - Section 10 00:11:00 Advanced Tips For Wise Leaders - Section 11 00:10:00 Powerfull Cutting- Edge Leadership tips - Intermediate Advanced Tips For Wise Leaders - Section 12 00:10:00 Advanced Tips For Wise Leaders - Section 13 00:08:00 Advanced Tips For Wise Leaders - Section 14 00:12:00 Advanced Tips For Wise Leaders - Section 15 00:13:00 Advanced Tips For Wise Leaders - Section 16 00:12:00 Powerfull Cutting- Edge Leadership tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:11:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees' 00:05:00

This is the only Six Sigma Yellow Belt Certification course that covers all the 15 steps of the Six Sigma Yellow Belt DMAIC roadmap comprehensively, which are needed to be successful in the competitive market. You learn using a project-based approach: the Six Sigma Yellow Belt project evolves as you progress through this Six Sigma Yellow Belt training.

The Hand, Wrist & Finger Safety Training Course is designed to help individuals recognise and manage the risks associated with hand and wrist injuries in the workplace. This course offers essential insights into maintaining a safe environment for employees by covering common hazards and the most effective prevention techniques. It addresses the importance of ergonomic practices, proper handling methods, and protective measures, helping to create a safer, more productive workplace. Throughout the course, learners will gain a solid understanding of anatomy, injury prevention, and safety procedures specific to hand, wrist, and finger safety. Ideal for professionals across various industries, this training ensures that employees are equipped with the knowledge to avoid injury and manage risks confidently. By the end of the course, participants will be prepared to implement best practices to safeguard themselves and others from hand and wrist injuries. Safety isn’t just a guideline; it’s a habit, and this course will show you how to make it second nature. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Hand, Wrist & Finger Safety Training Lesson 01 :Physiology and Anatomy of Hand, Wrist and Finger Lesson 02 :Hand, Wrist & Finger Disorders Lesson 03 :Common Injuries and First Aid Lesson 04 :Preventing Ergonomic Injuries Lesson 05 :Proper Techniques & Practices Lesson 06: Proper Use and Maintenance of Tools Lesson 07:Personal Protective Equipment (PPE) for Hand Safety Learning Outcomes: Analyze the Physiology and Anatomy of the Hand, Wrist, and Finger for enhanced safety awareness. Identify and address Hand, Wrist & Finger Disorders for a healthier workplace environment. Administer effective First Aid for common Hand, Wrist, and Finger injuries, ensuring prompt care. Implement ergonomic principles to Prevent Ergonomic Injuries and promote worker well-being. Demonstrate mastery in Proper Techniques & Practices for optimal Hand Safety. Proficiently employ and maintain Tools, guaranteeing their safe and efficient use. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and Safety Professionals seeking specialized knowledge. Occupational Health Practitioners focusing on hand safety. Workers in industries with a high risk of hand injuries. Employers looking to enhance workplace safety measures. Individuals aspiring to pursue a career in Occupational Health and Safety. Students studying Health, Safety, and Environment (HSE) disciplines. Industrial Hygienists dedicated to hand safety. Risk Management Specialists prioritizing hand protection. Career path Health and Safety Officer Occupational Health Advisor Ergonomics Consultant Industrial Hygienist Risk Management Analyst Safety Compliance Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00