Booking options
£25
£25
On-Demand course
3 days
All levels
The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary.
You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more
This course is ideal for those wanting to improve their base skills in office administrative tasks
This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:
Administrator support staff
Administrative assistant
Office managers
Receptionist
Office administrator
Admin Support | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Getting Organized (I) | 01:00:00 | ||
Module Three - Getting Organized (II) | 01:00:00 | ||
Module Four - Managing Time | 01:00:00 | ||
Module Five - Getting It All Done On Time | 01:00:00 | ||
Module Six - Special Tasks | 01:00:00 | ||
Module Seven - Verbal Communication Skills | 01:00:00 | ||
Module Eight - Non-Verbal Communication Skills | 01:00:00 | ||
Module Nine - Empowering Yourself | 01:00:00 | ||
Module Ten - The Team of Two | 01:00:00 | ||
Module Eleven - Taking Care of Yourself | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Administrative Management | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Why Your Office Needs Administrative Procedures | 01:00:00 | ||
Module Three - Gathering the Right Tools | 01:00:00 | ||
Module Four - Identifying Procedures to Include | 01:00:00 | ||
Module Five - Top Five Procedures to Record | 01:00:00 | ||
Module Six - What to Include in Your Binder (I) | 01:00:00 | ||
Module Seven - What to Include in Your Binder (II) | 01:00:00 | ||
Module Eight - Organizing Your Binder | 01:00:00 | ||
Module Nine - What Not to Include in the Procedure Guide | 01:00:00 | ||
Module Ten - Share Office Procedure Guide | 01:00:00 | ||
Module Eleven - Successfully Executing the Guide | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Organisational Skills | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Remove the Clutter | 01:00:00 | ||
Module Three - Prioritize | 01:00:00 | ||
Module Four - Scheduling Your Time | 01:00:00 | ||
Module Five - To Do Lists | 01:00:00 | ||
Module Six - Paper and Paperless Storage | 01:00:00 | ||
Module Seven - Organization in Your Work Area | 01:00:00 | ||
Module Eight - Tools to Fight Procrastination | 01:00:00 | ||
Module Nine - Organizing Your Inbox | 01:00:00 | ||
Module Ten - Avoid the Causes of Disorganization | 01:00:00 | ||
Module Eleven - Discipline is the Key to Stay Organized | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Office Management | |||
Building Your Management Team | 01:00:00 | ||
Building A Successful Brand | 01:00:00 | ||
Achieving Quality Through Teamwork | 00:30:00 | ||
Keys To Staying Motivated | 00:30:00 | ||
Improve Your Marketing | 01:00:00 | ||
Provide Top Customer Service | 00:30:00 | ||
Wrapping Up | 00:30:00 | ||
Legal Secretary | |||
Introduction to Legal Secretary | 00:15:00 | ||
Role of Legal Secretaries | 00:15:00 | ||
General Duties and Day-to-Day Operations of a Legal Secretary | 00:30:00 | ||
Record Keeping | 00:30:00 | ||
Legal Writing Skills & Proofreading | 00:15:00 | ||
Research Skills You Need to Know | 00:30:00 | ||
Transcription, Editing & Correspondence to Judges | 00:30:00 | ||
Legal System of UK | 00:15:00 | ||
UK Court System | 00:30:00 | ||
Meeting Management & Minute Taking | |||
Meeting Management | 00:15:00 | ||
The Role of a Minute-Taker | 00:15:00 | ||
The Skills of a Minute-Taker | 00:30:00 | ||
Meeting Agreements | 00:15:00 | ||
Minute Styles | 00:30:00 | ||
What Do I Record? | 00:30:00 | ||
Techniques for Preparing Minutes | 00:30:00 | ||
The Minute Book | 00:15:00 | ||
What to include/what to ignore | 00:30:00 | ||
Motions and Resolutions | 00:15:00 | ||
Method of recording minutes | 00:30:00 | ||
Reasons for Meeting | 00:30:00 | ||
What is a decision? | 00:15:00 | ||
Minute Taking tips | 00:30:00 | ||
Other Secretarial Roles and Responsibilities | |||
Working with Your Manager | 01:00:00 | ||
Administrative Soft Skills | 01:00:00 | ||
Effective Time Management | 01:00:00 | ||
Tools of the Trade | 01:00:00 | ||
Being an Effective Gatekeeper | 00:15:00 | ||
Organizational Skills | 00:15:00 | ||
Confidentiality Guidelines | 00:15:00 | ||
Special Tasks | 00:15:00 | ||
Legal Office Administration | |||
Ethical Considerations | 00:10:00 | ||
The Basics | 00:04:00 | ||
Client Relations | 00:05:00 | ||
Dealing With Mail | 00:05:00 | ||
File Management | 00:03:00 | ||
Use Of Technology | 00:06:00 | ||
Skills that Every Legal Secretary Should Have | 00:06:00 | ||
What is Litigation | 00:04:00 | ||
Delivery of Documents | 00:04:00 | ||
Motions Prior to and During Trial | 00:07:00 | ||
The Basics | 00:04:00 | ||
The Essential Elements | 00:03:00 | ||
Remedies for Breach of Contract | 00:04:00 | ||
Customer Service Role | |||
Introduction To Customer Service | 00:15:00 | ||
The Power of Positive Thinking in Customer Service | 00:30:00 | ||
Types of Difficult Customers and How to Help them | 01:00:00 | ||
How to Deal with Difficult Customers | 00:30:00 | ||
Telephone Etiquette | |||
Aspects of Phone Etiquette | 01:00:00 | ||
Using Proper Phone Language | 01:00:00 | ||
Eliminate Phone Distractions | 01:00:00 | ||
Inbound Calls | 01:00:00 | ||
Outbound Calls | 01:00:00 | ||
Handling Rude or Angry Callers | 01:00:00 | ||
Handling Interoffice Calls | 01:00:00 | ||
Methods of Training Employees | 01:00:00 | ||
Correcting Poor Telephone Etiquette | 01:00:00 | ||
Organizing Work Using MS Word | |||
Opening | 01:00:00 | ||
Working with the Interface | 01:00:00 | ||
Your First Document | 01:00:00 | ||
Basic Editing Tasks | 01:00:00 | ||
Basic Formatting Tasks | 01:00:00 | ||
Formatting Paragraphs | 00:01:00 | ||
Advanced Formatting Tasks | 01:00:00 | ||
Working with Styles | 01:00:00 | ||
Formatting the Page | 01:00:00 | ||
Sharing Your Document | 01:00:00 | ||
Proof Reading | |||
Introduction to Proofreading | 00:15:00 | ||
What does a Proofreader do? | 00:15:00 | ||
Proofreading | 00:15:00 | ||
Proofreading Symbols | 00:15:00 | ||
Proofreading on Paper & Screen | 00:15:00 | ||
Strategies to Check for Specific Errors | 00:15:00 | ||
Editing & Proofreading Strategies | 00:15:00 | ||
Proofreading an Essay | 00:15:00 | ||
Mock Exam | |||
Mock Exam- Office Admin and Legal Secretary Diploma | 00:30:00 | ||
Final Exam | |||
Final Exam- Office Admin and Legal Secretary Diploma | 00:30:00 | ||
Order Your Certificates and Transcripts | |||
Order Your Certificates and Transcripts | 00:00:00 |