4897 Employee courses in Cardiff delivered Online

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Level 4 Internal Quality Assurance IQA qualification is previously known as V1 or Verifier award in the is a 12 credit and 90 guided learning hour. It does not only relate to the training industry, it can be quality assurance within any field and sector. If you have been looking after the quality of training or have been responsible for making sure employees work according to procedures and practice within your work place, you can transfer your experience and get qualified as an Internal Quality Assurer.

Creating safer, more aware workplaces through expert-led training covering domestic abuse, stalking, sexual harassment and safeguarding. Delivery Format: 2 full days OR modular segments Support Included: 9 hours of consultancy over 9 months Target Audience: HR Professionals, Line Managers, Senior Leaders, Wellbeing & DEI Leads Course Overview: This comprehensive training package equips organisations with the knowledge, tools, and confidence to recognise, respond to, and reduce the impact of domestic abuse within the workplace. Designed for HR professionals, line managers, and leadership teams, the course ensures your organisation is prepared to create a safe, supportive, and legally compliant work environment. With practical tools and follow-up support, this course empowers organisations to manage risk, comply with best practice, and make a meaningful difference in the lives of their employees. Course Modules: Introduction to Domestic Abuse Understand the definitions, forms, and prevalence of domestic abuse and its direct and indirect impact on the workplace. Implementing Domestic Abuse Policy and Procedures Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. Spotting the Signs of Domestic Abuse Learn how to identify physical, behavioural, and performance-related indicators that an employee may be experiencing abuse. How to Support an Employee Build skills in approaching sensitive conversations, offering support without judgement, and connecting individuals to appropriate help. Understanding & Reducing Risk (to Employee and Business) Assess risks to the employee and the organisation, and implement safeguarding and protective strategies. Creating a Safe and Supportive Workplace Foster a culture of openness and safety through proactive measures, workplace adjustments, and employee engagement. Reporting, Confidentiality & Safety Planning Learn best practices for safe disclosures, confidentiality, and developing workplace safety plans. Digital Resources Access a curated collection of templates, checklists, signposting tools, and further reading to support long-term implementation. Ongoing Support: Participants receive 9 hours of consultancy or coaching over 9 months to assist with implementation, case discussions, or policy refinement. Please email julie@safespaceconsultancy.org for further information and to book a FREE 30 Consultation.

The Microsoft Certified Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

The Microsoft Certified Fundamentals, Associate, and Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

Energy Management Course: Energy Management Online Are you interested in learning more about the field of energy management? If so, then you must take our special energy management course. The energy management course provides a comprehensive understanding of energy systems. Also, the energy management course describes conservation techniques and sustainability practices. Participants in this energy management course explore key concepts such as renewable energy sources, energy efficiency strategies, and regulatory frameworks. Moreover, the energy management course helps to analyse energy consumption patterns and optimise resource usage. If you are willing to implement effective energy management solutions in various industries, join our energy management course as soon as possible! Main Course: Energy Management Course [ Note: Free PDF certificate as soon as completing the Energy Management Course: Energy Management Course] Energy Management Course: Energy Management Online This Energy Management Course: Energy Management Course consists of 10 modules. Course curriculum of Energy Management Course Module 01: What is Energy Management? Module 02: Energy Basics and Terminology Module 03: Energy Efficiency and Conservation Module 04: Energy Auditing and Assessment Module 05: Renewable Energy Technologies Module 06: Energy Management Systems (EMS) Module 07: Energy Policy and Legislation Module 08: Behavioural Change and Employee Engagement Module 09: Financial Analysis and Investment Appraisal Module 10: Monitoring performance and pursuing continuous improvement Who is this course for? Energy Management Course: Energy Management Online Anyone interested in energy management will greatly benefit from the energy management course. Requirements Energy Management Course: Energy Management Online To enrol in this Energy Management Course: Energy Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Energy Management Course. Be energetic and self-motivated to complete our Energy Management Course. Basic computer Skill is required to complete our Energy Management Course. If you want to enrol in our Energy Management Course, you must be at least 15 years old. Career path Energy Management Course: Energy Management Online The information and abilities gained from the energy management course prepared graduates to enter this field.