24920 Development courses in Cardiff delivered On Demand

Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

The Key Account Management (KAM) Certificate at QLS Level 3 course provides comprehensive insights into the world of Key Account Management, emphasizing the importance of understanding key accounts and building strong relationships with them. Participants will learn essential elements of KAM, effective planning, value delivery, and the significance of record keeping to achieve success in managing key accounts. Learning Outcomes: Understand the fundamentals of Key Account Management and its role in business success. Recognize the purpose and significance of Key Account Management in a competitive market. Identify and analyze key accounts, understanding their unique needs and requirements. Comprehend the essential elements and strategies involved in effective Key Account Management. Explore the qualities and skills that make a successful Key Account Manager. Learn how to build and deliver value to key accounts, fostering strong and long-lasting relationships. Develop efficient Key Account Planning techniques to achieve business goals. Gain insights into business customer marketing and development to drive growth with key accounts. Learn the art of developing and nurturing key relationships for mutual benefits. Understand the importance of meticulous record-keeping for effective Key Account Management. Explore internal aspects of KAM, including coordination within the organization for success. Master the art of crafting a compelling value proposition that resonates with key accounts. Why buy this Key Account Management (KAM) Certificate at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Key Account Management (KAM) Certificate at QLS Level 3 for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Key Account Management (KAM) Certificate at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Key Account Management (KAM) Certificate at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Key Account Management (KAM) Certificate at QLS Level 3 is a great way for you to gain multiple skills from the comfort of your home. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Key Account Management Introduction to Key Account Management 00:32:00 Module 2: Purpose of Key Account Management Purpose of Key Account Management 00:26:00 Module 3: Understanding Key Accounts Understanding Key Accounts 00:28:00 Module 4: Elements of Key Account Management Elements of Key Account Management 00:37:00 Module 5: What Makes a Good Key Account Manager What Makes a Good Key Account Manager 00:35:00 Module 6: Building and Delivering Value to Key Accounts Building and Delivering Value to Key Accounts 00:21:00 Module 7: Key Account Planning Key Account Planning 00:22:00 Module 8: Business Customer Marketing and Development Business Customer Marketing and Development 00:29:00 Module 9: Developing Key Relationships Developing Key Relationships 00:22:00 Module 10: The Importance of Record Keeping for Key Account Management The Importance of Record Keeping for Key Account Management 00:18:00 Module 11: Internal KAM Aspects Internal KAM Aspects 00:26:00 Module 12: The Value Proposition The Value Proposition 00:28:00 Assignment Assignment - Key Account Management (KAM) Certificate at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This course explains to all early years practitioners, how to complete and assess observations which are crucial in Early Years settings, to support children's learning and development.

The definitive UI & UX Graphic Design course. 107-Hour Training! Learn how to design user-friendly apps and websites. Gain the skills that hundreds of graphic designers are using to earn upwards of £40,000 per year! Knowing how to create user-friendly designs allow you to work from anywhere and still earn more than the typical 9 to 5 job. If you don't believe it, then just look at the big companies that are paying freelance graphic designers thousands upon thousands just to design a good looking website/app. In this awesome graphic design course, you will get step by step lessons on the graphic design process. You will learn how to - design user-friendly websites, optimise landing pages, increase conversion rate using design techniques and so much more. Moreover, you will learn the principles of Good Landing Page Design with examples, case studies and best practices. Furthermore, you will get lessons on popular design software such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, etc. Plus you will get tips on how to start a career in UI/UX design. Having Graphic Design skills will ensure you always have valuable skills at your disposal, and you should definitely enrol in this Graphic Design course and add the in-demand skills to your portfolio. Along with this UI & UX Graphic Design course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This UI & UX Graphic Design Bundle Consists of the following Premium courses: Course 01: Advanced Diploma in User Experience UI/UX Design Course 02: Landing Page Design and Conversion Rate Optimisation Course 03: Level 2 Adobe Graphics Design Course Course 04: Adobe Illustrator CC Masterclass Course 05: Diploma in Animation Design Course 06: Web Design in Affinity Designer Course 07: Front End Web Development Diploma Course 08: Secure Programming of Web Applications Course 09: Complete Web Application Penetration Testing & Security Course 10: Learning Computers and Internet Level 2 Course 11: Photography Level 2 What you will learn from this Graphic Design Course bundle: The foundations of good graphic design How to create UI & UX friendly designs, The process of optimising designs Steps to designing landing pages that convert The Principles of Persuasion in Landing Page Design Master design software like Photoshop, Illustrator, InDesign, etc Learn to create animations Front-end development with lessons on- CSS, HTML, Java and more The average salary for skilled graphic designers in the UK is between £30,000 to £50,000 per year. And there are plenty of job opportunities available both in the UK and abroad for people with good graphic design skills. With over 800 graphic jobs available just on Reed, you can already guess how in-demand these skills are. Curriculum of TheBundle Course 01: Advanced Diploma in User Experience UI/UX Design UX/UI Course Introduction Introduction To The Web Industry Foundations of Graphic Design UX Design (User Experience Design) UI Design (User Interface Design) Optimization Starting a Career in UX/UI Design ~~~~~Other Courses~~~~~ Course 02: Landing Page Design and Conversion Rate Optimisation Course 03: Level 2 Adobe Graphics Design Course Course 04: Adobe Illustrator CC Masterclass Course 05: Diploma in Animation Design Course 06: Web Design in Affinity Designer Course 07: Front End Web Development Diploma Course 08: Secure Programming of Web Applications Course 09: Complete Web Application Penetration Testing & Security Course 10: Learning Computers and Internet Level 2 Course 11: Photography Level 2 How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Learn about the Raspberry Pi, build a DIY Google Home Clone and RetroPie Gaming System, work with GPIO pins, and much more.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Be an expert of AutoCAD programming using VB.NET with the AutoCAD Programming using VB.NET course. Without any long-term degree,

Get ready for an exceptional online learning experience with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Blockchain & Cryptocurrency package has something for everyone. As part of the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Blockchain & Cryptocurrency bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Blockchain & Cryptocurrency Cryptocurrency: Wallets, Investing & Trading Freelancing on UpWork Bitcoin Break Through Affiliate Marketing Passive Income Made Easy Creative Logo Animation Make Passive Income With Canva & Fiverr YouTube Channel For Business Digital Marketing for Beginners to Advanced Homebased Business Masterclass Create Multiple Streams of Income Creative Advertising and Graphic Design for Everyone Creative Web Design with HTML5, CSS3 and Bootstrap WebGL 2D/3D Programming and Graphics Rendering For The Web Graphic Design Using Canva Complete After Effects for Graphic Design Create Videos, Motion Graphics and Animation Using Canva Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Blockchain & Cryptocurrency Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Blockchain & Cryptocurrency Bundle. Build a strong knowledge base in your chosen course via the Blockchain & Cryptocurrency Bundle. Benefit from the flexibility and convenience of online learning. With the Blockchain & Cryptocurrency package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising, a rich anthology of 15 diverse courses. Each course in the Blockchain & Cryptocurrency bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisBlockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle offers you the flexibility and convenience to learn at your own pace. Make the Blockchain & Cryptocurrency package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Blockchain & Cryptocurrency, Affiliate Marketing, Digital Marketing & Advertising bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path,or personal growth. Embrace the journey with the Blockchain & Cryptocurrency bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.