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492 Courses delivered Online

Key Account Management

5.0(10)

By Apex Learning

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Key Account Management
Delivered Online On Demand39 hours
£49

Account Management Diploma

5.0(10)

By Apex Learning

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Account Management Diploma
Delivered Online On Demand39 hours
£49

Online Options

Show all 492

CRM Lead

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

CRM Lead
Delivered Online On Demand3 hours 56 minutes
£25

CRM - CPD Accredited

5.0(10)

By Apex Learning

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

CRM - CPD Accredited
Delivered Online On Demand
£45

CRM - Customer Relationship Management

By Compliance Central

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty. With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future. Learning Outcomes: Understand the core principles of CRM. Identify effective CRM strategies for businesses. Analyse customer data for insightful decision-making. Familiarise yourself with CRM database structures and uses. Deepen and enhance customer relationships. Efficiently address and manage customer complaints. Predict future trends and directions of CRM. Kye Highlights of the Customer Relationship Management (CRM)course: Lifetime access to CRM course materials Full tutor support is available from Monday to Friday with the CRM course Learn CRM skills at your own pace from the comfort of your home Gain a complete understanding of CRM course Accessible, informative CRM learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CRM Study CRM in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CRM course Customer Relationship Management Curriculum Breakdown of the Customer Relationship Management Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM). Requirements To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Relationship Management course will enhance your knowledge and improve your confidence. CRM Specialist: £30,000 to £50,000 per year Customer Success Manager: £35,000 to £60,000 per year CRM Administrator: £25,000 to £40,000 per year Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year CRM Consultant: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

CRM - Customer Relationship Management
Delivered Online On Demand3 hours
£12

CRM Lead

4.7(160)

By Janets

Register on the CRM Lead today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The CRM Lead is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CRM Lead Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CRM Lead, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:23:00 Module 02: CRM Fundamentals CRM Fundamentals 00:23:00 Module 03: CRM Strategies CRM Strategies 00:34:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:29:00 Module 05: CRM Databases CRM Databases 00:22:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:24:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:21:00 Module 8: Introduction to Customer Service Introduction to Customer Service 00:24:00 Module 9: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:13:00 Module 10: Future of CRM Future of CRM 00:26:00 Assignment - CRM Lead Assignment - CRM Lead 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

CRM Lead
Delivered Online On Demand3 hours 59 minutes
£25

CRM Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills. The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma. Why would you choose the CRM Manager Advanced Diploma course from Compliance Central: Lifetime access to CRM Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of CRM Manager Advanced Diploma course Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand. Courses in this CRM Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Email Writing Training Course 11: Diploma in Data Analysis Fundamentals Course 12: Strategic Planning for Sales and Marketing CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma. Requirements To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

CRM Manager Advanced Diploma
Delivered Online On Demand21 hours
£107

CRM Ultimate Masterclass

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for CRM Ultimate Masterclass. This CRM Ultimate Masterclass is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding CRM Ultimate Masterclass course to improve your pertinent skills. In this easy-to-digest CRM Ultimate Masterclass course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this CRM Ultimate Masterclass Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying CRM Ultimate Masterclass career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD Certified Course After successfully completing this Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of CRM Ultimate Masterclass learning materials. This course online test with immediate results Enroling in this Course has no additional costs. You can study and complete this course at your own pace. Study for the CRM Ultimate Masterclass course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial CRM Ultimate Masterclass is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this CRM Ultimate Masterclass just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of CRM Ultimate Masterclass and explore the key topics such as: Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This CRM Ultimate Masterclass Course the Right Option for You? This CRM Ultimate Masterclass course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This course is open to everybody. You can access the CRM Ultimate Masterclass course materials from any location in the world and there are no requirements for enrolment. You should enrol in this CRM Ultimate Masterclass course if you: Aspire to understand CRM Ultimate Masterclass better. Already working on CRM Ultimate Masterclass and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in CRM Ultimate Masterclass-related fields. Requirements Without any formal requirements, you can delightfully enrol in this CRM Ultimate Masterclass course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this CRM Ultimate Masterclass course and enhance your skills to explore opportunities in relevant areas.

CRM Ultimate Masterclass
Delivered Online On Demand3 hours
£12

CRM and Phone Based Customer Service - QLS Endorsed

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed
Delivered Online On Demand
£300

Customer Relationship Management (CRM), KYC & Customer Service

4.7(26)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Customer Relationship Management (CRM), KYC & Customer Service
Delivered Online On Demand3 days
£209

CRM Fundamentals and Future

By NextGen Learning

In a world where relationships shape the future of business, the path to mastering Customer Relationship Management (CRM) begins here. Explore data and human connections as you journey through the CRM Fundamentals and Future course. From decoding customer behaviours to designing winning strategies, this immersive course unveils the secrets to building lasting bonds and embraces the cutting-edge technologies that shape the future of CRM. Get ready to craft unforgettable experiences, surpass customer expectations, and pave your way to limitless success in the ever-evolving landscape of CRM. Learning Outcomes: Develop a comprehensive understanding of Customer Relationship Management (CRM) principles and their role in modern business. Gain insights into effective CRM strategies and techniques for nurturing customer relationships. Learn data analysis techniques to extract valuable insights and enhance decision-making within a CRM context. Explore CRM databases and their utilisation for optimising customer interactions and personalised experiences. Acquire the knowledge to handle customer complaints and resolve issues, fostering satisfaction and loyalty. Gain foresight into the future of CRM and its impact on business growth and innovation. Enrol in the course right now! In a digitally interconnected world, mastering the art of CRM is a key to unlocking unparalleled success in business. Introducing "CRM Fundamentals and Future," a transformational course that delves deep into the intricacies of customer relationship management. Through a captivating exploration of principles, strategies, and cutting-edge technologies, this course provides a comprehensive understanding of CRM's pivotal role in shaping the future of customer-centric enterprises. Discover the power of data analysis within a CRM framework as you unravel valuable insights to propel informed decision-making. Explore the dynamic landscape of CRM databases, leveraging their potential to craft personalised experiences that leave a lasting impact. Delve into the art of nurturing customer relationships, acquiring the skills to handle complaints with finesse and elevate customer satisfaction to new heights. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their understanding of Customer Relationship Management (CRM). Entrepreneurs looking to build strong customer relationships and drive business growth. Sales and marketing professionals aiming to optimise customer interactions and improve customer satisfaction. Executives and managers interested in exploring the future of CRM and its implications for business success. Career path Our CRM Fundamentals and Future course will prepare you for a range of careers, including: CRM Analyst: £25,000 - £45,000 per year CRM Manager: £35,000 - £70,000 per year CRM Consultant: £40,000 - £80,000 per year Customer Experience Manager: £35,000 - £65,000 per year Relationship Marketing Manager: £40,000 - £70,000 per year Business Development Manager: £40,000 - £80,000 per year

CRM Fundamentals and Future
Delivered Online On Demand3 hours
£15

CRM Fundamentals and Future Course

By NextGen Learning

Overview By enroling in CRM Fundamentals and Future, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The CRM Fundamentals and Future course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent CRM Fundamentals and Future course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our CRM Fundamentals and Future Program. So enrol in our CRM Fundamentals and Future course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this CRM Fundamentals and Future course can improve your CRM Fundamentals and Future perspective, regardless of your skill levels in the CRM Fundamentals and Future topics you want to master. If you're already a CRM Fundamentals and Future expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced CRM Fundamentals and Future insights that will help you make the most of your time. This CRM Fundamentals and Future course will act as a guide for you if you've ever wished to excel at CRM Fundamentals and Future. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This CRM Fundamentals and Future course is a great place to start if you're looking to start a new career in CRM Fundamentals and Future field. This training is for anyone interested in gaining in-demand CRM Fundamentals and Future proficiency to help launch a career or their business aptitude.  Requirements The CRM Fundamentals and Future course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of CRM Fundamentals and Future, without any fuss. Career Path This CRM Fundamentals and Future training will assist you develop your CRM Fundamentals and Future ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a CRM Fundamentals and Future professional story and personalise your path to a new career. Furthermore, developing this CRM Fundamentals and Future skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Diploma in Customer Relationship Management (CRM) 00:00:00 Order Your Certificate Order Your Certificate 00:00:00

CRM Fundamentals and Future Course
Delivered Online On Demand3 hours 18 minutes
£25

Educators matching "CRM"

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