18207 Courses delivered Online

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports

Personal Tax Return and Self Assessment Accounting training Course Overview: Most self-employed people and directors of companies have to do submit a Tax Return every year. If you are a self-employed person you may learn how to do tax return yourself. As a result, you can save money by not having to pay an external agent. Don't forget You can also save more money as you will know more about how to apply for a tax rebate. According to statistics, more than 60% of taxpayers not sure how to do tax return correctly and lose money for not knowing how to apply for a tax rebate correctly. If you want to offer tax services to the general public, then skills in this sector can dramatically improve your job prospect or business prospect. How to do a tax return? Firstly, you need to be registered with HMRC to process your tax return. You should get a UTR (Unique Tax Reference) no, which is your personal identification no for tax purpose. Once you have details for all incomes and expenditure, you can submit them electronically to HMRC. The deadline for submitting a personal tax return is 31 January for the previous tax year. Apply for a Tax Rebate It is possible that you could be eligible for a tax rebate. The most possible scenarios are: When you pay more tax than required Submitting an incorrect tax return Claiming special Tax relief There could be many more reasons why should you get a tax refund. It is vital to know the scenarios under which you should apply for a tax rebate. Certificate of Attendance Identify the type(s) of returns that may be completed Understand the duties and responsibilities of a bookkeeper/tax agent when completing self-assessment tax returns Calculating the taxes on profits for Self Employed & on income for Employed individuals Understanding differences between Drawings & Dividends Introduction to UTR and NI Classes Understanding Tax Return submission procedures to HMRC (using 2 individual Scenarios) Analysing Class 2 & Class 4 NIC Analysing Personal Allowance Analysing Income from Self Employments Employment benefits Analysis Analysis of Car & Fuel benefits Analysis of savings and investment income and tax implications on them. Introduction to Capital Gains Tax analysis Introduction to Inheritance Tax Analysis Understanding the procedure for payment and administration of both tax and National Insurance Contributions

Personal Tax Return and Self Assessment training Course Most self-employed people and directors of companies have to do submit a Tax Return every year. If you are a self-employed person you may learn how to do tax return yourself. As a result, you can save money by not having to pay an external agent. Don't forget You can also save more money as you will know more about how to apply for a tax rebate. According to statistics, more than 60% of taxpayers not sure how to do tax return correctly and lose money for not knowing how to apply for a tax rebate correctly. If you want to offer tax services to the general public, then skills in this sector can dramatically improve your job prospect or business prospect. How to do a tax return Firstly, you need to be registered with HMRC to process your tax return. You should get a UTR (Unique Tax Reference) no, which is your personal identification no for tax purpose. Once you have details for all incomes and expenditure, you can submit them electronically to HMRC. The deadline for submitting a personal tax return is 31 January for the previous tax year. Apply for a Tax Rebate It is possible that you could be eligible for a tax rebate. The most possible scenarios are When you pay more tax than required Submitting an incorrect tax return Claiming special Tax relief There could be many more reasons why should you get a tax refund. It is vital to know the scenarios under which you should apply for a tax rebate. Identify the type(s) of returns that may be completed Understand the duties and responsibilities of a bookkeeper / tax agent when completing self-assessment tax returns Calculating the taxes on profits for Self Employed & on income for Employed individuals Understanding differences between Drawings & Dividends Introduction to UTR and NI Classes Understanding Tax Return submission procedures to HMRC (using 2 individual Scenarios) Analysing Class 2 & Class 4 NIC Analysing Personal Allowance Analysing Income from Self Employments Employment benefits Analysis Analysis of Car & Fuel benefits Analysis on savings and investment income and tax implications on them. Introduction to Capital Gains Tax analysis Introduction to Inheritance Tax Analysis Understanding the procedure for payment and administration of both tax and National Insurance Contributions

Company Accounting - tax return, Annual accounts and Annual return Training Course If you want to work in a Finance or Tax department of a business or as an accountant in well-known accountancy firms it is vital that you know how to prepare accounts for the company and submit them to the right places. This UK Tax accounting course will upgrade your skills to higher level. Completing this course will enable you learn more about the procedures involved in submitting Corporate Tax Return. Once you are skilled on this, you can offer this as a service to potential business clients and earn £££. If you are running a business you can process your own Business Tax return and Accounts, instead of paying someone else to do it. It will save a lot of money (£££) every year. You will stay ahead of the competition if you are looking for a job in the Accounting or Tax Industry once you are skilled Business Accounting and Tax procedures. Identifying requirements to set up a UK Company Identifying Statutory Requirements for Companies Introduction to Confirmation Statement processing Identifying Types of Companies based on size Identifying Types and requirements of various Submissions available Identifying minimum requirements in a Balance Sheet and Profit & Loss Account Identifying Tax Return periods and deadlines Identifying Penalties for Late filing Identifying Closing Down Procedures for Companies Introduction to the Filing Company accounts procedure Company house forms and correspondences Understanding of IXBRL requirements Understanding submission procedures using HMRC Online CT600 (Webfiling) Using one Business(SME/Micro Entity) case to understand the procedures on Annual Submission for Company Tax Return and Accounts submission

Payroll courses in London | Online Courses | Distance Learning Course Overview: Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. What support is available? Free high-quality course materials Tutorial support Highly equipped IT lab Student Discount with NUS card Exam fees and exam booking service Personalised individual study plan Specialist Career Management service State of the Art Virtual Learning Campus Free Sage Payroll Software Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime and Weekend sessions for Payroll Training Course from London campus. Online Live - Osborne Training offers Live Online sessions for Sage Payroll Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Benefits for Trainees Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed. State of the Art Virtual Learning Campus Start your own payroll bureau Work in small businesses A payroll career can lead to great things Update your knowledge of Sage payroll Improve your employability prospects A career path into payroll Ideal Continuing Professional Development course Gain a qualification to boost your CV Option to gain IAB accredited qualification Start your training immediately without having to wait for the new term to begin Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam. Syllabus Advanced processing of the payroll for employees Preparation and use of period end HMRC forms and returns preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Processing Payroll Giving Scheme Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Introduction to Auto-enrolment Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

Training for tutors, trainers and assessors in post-16 education

This course enables providers and their staff to develop an understanding of the responsibilities and duties around the Mental Capacity Act 2005 (MCA). This essential training is for workers involved in the care, treatment and support of adults who may lack capacity in making life decisions. This training offers vital support for social care providers, so they comply with the Mental Capacity Act and Care Quality Commission requirements and promote human rights.

The Food Hygiene Regulations 2006 are considered to be the most important food safety and hygiene regulations in the UK. These regulations go one step further than the Food Safety Act 1990 as they specify that ALL food businesses have a legal obligation to make sure that food they prepare and serve to the public is safe and hygienic.

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.