Description

Overview

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.

The course will help learners improve their communication skills through teaching best practice documentation and record keeping skills.

Details

What will I learn on this course?

Introduction to workplace confidentiality

Business etiquettes and Types of confidentiality

The Importance of confidentiality

Confidentiality with Co-workers

Preventing confidentiality breach

Explain the importance of documents

Describe secure record-keeping systems

Explain how to maintain good records

The appropriate use of language

Explain when and how to share information

To be able to explain confidentiality and the DPA/GDPR

The Caldicott Principles

Certification

Successful candidates will receive certification of achievement.

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Confidentiality and Data Protection

By Prima Cura Training

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