An opportunity to discuss the long awaited podcast "If Racism was a Virus." Listen to the Podcast on Spotify Now. Come and discuss.
About this event
Podcast: If Racism Was a Virus....Lessons from the Pandemic
 Here it is the long awaited podcast! Available on Spotify.
 Podcast Episode 1: Understanding How Racism is like a Virus
 Each episode will feature Dr. Shungu H. M’gadzah, Psychologist and Antiracism Expert and Raphael D. Aboyeji, biologist. 
 The podcast is produced by Gari Gono, producer of No Brown in Town.
 https://podcasters.spotify.com/pod/show/shungu-hilda-mgadzah/episodes/If-Racism-was-a-Virus----Lessons-from-the-COVID-19-Pandemic--The-Six-Stages-Diversity-Framework-by-Dr-Shungu-H--Mgadzah-e255jq1
 This podcast explores the concept If Racism was a virus and is based on an article by Dr Shungu H. M’gadzah.
It reflects and links to the key principles of Dr Shungu’s book Understanding and Dealing with Everyday Racism- The Six Stages Framework.
 In this episode Dr Shungu, Gari and Raphael consider the following:
 * Introducing the concept of the racism virus as outlined in Dr Shungu’s article
* Explore what viruses are and how this links to The Six Stages Framework
* The analogy has greater utility when we focus on human biases and discriminations
* Understanding biases and prejudices and how racist views are spread.
* Expand on the analogy of racism as a virus and how it can spread silently throughout communities
* Epidemic vs pandemic vs endemic and the means of transmission of viruses
* Asymptomatic racism, low key racist language and why we should worry about this.
* What causes the racism baseline to vary? And what are the dangers if the baseline lowers? (Six Stages and biological baseline)
* Consider what we learnt from the COVID 19 virus, diseases of the brain vs the mind 
* What antigens are and how these markers can fit into the analogy 
* The Six Stages Framework as a psychological tool for mapping the development of the racism virus and antigens- its signs and symptoms 
Follow the speakers on Linkedin
Dr Shungu M’gadzah, ⁠https://www.linkedin.com/in/shunguhildamgadzah/⁠
Gari Gon, ⁠https://www.linkedin.com/in/garikaigono/⁠
 
WHAT IS THE SIX STAGES FRAMEWORK?
“The Six Stages Framework is an action-based positive tool that will speak to many people and provide the language many people feel that they don't have to speak about their own biases and racism. “What is special about the Six Stages Framework, is that it is a positive, action-based, non-judgemental tool that is essential to addressing sensitive topics.“ Aishling Dempsey, MSc Clinical Health Psychology student/ Honorary Psychology Assistant, Inclusion Psychologists Ltd.
In supporting individuals and organisations to understand and challenge racism it is important to explore and to be able to identify some of the beliefs, values and behaviours individuals and organisations engage in as they struggle to reformulate their views and challenge their own prejudices.
The stages are designed to support individuals and organisations to identify where they are in terms of their awareness of understanding and responding to racism. It is important that as a society we appreciate that we all at different stages in our journey towards understanding and dealing with racism and promoting a more equitable society which does not discriminate according to one’s race, colour and/or appearance.
Dr Shungu’s websites
⁠www.inclusionpsychologists.com⁠ 
⁠https://www.sixstagesframework.com⁠
 Book Dr Shungu's Services Online
⁠https://www.inclusionpsychologists.com/book-online⁠
 THE PREJUDICE RACISM SPECTRUM BLOG
⁠https://www.inclusionpsychologists.com/post/the-prejudice-racism-spectrum-3⁠
Dr Shungu’s Eventbrite Collection
⁠https://www.eventbrite.com/cc/the-six-stages-framework-bridges-of-empathy-467339⁠
Dr Shungu's Publications and Most Popular Blogs 
Check out Dr Shungu’s book: Understanding and Dealing with Everyday Racism: The Six Stages Framework
⁠https://www.amazon.co.uk/Understanding-Dealing-Everyday-Racism-Framework/dp/1909675318/ref=sr_1_1?crid=39WHGGR1EATW7&keywords=m+gadzah&qid=1649080039&sprefix=M%27gadzah%2Caps%2C149&sr=8-1⁠
 THE PREJUDICE RACISM SPECTRUM BLOG
⁠https://www.inclusionpsychologists.com/post/the-prejudice-racism-spectrum-3⁠
 If racism was a virus …
⁠https://www.inclusionpsychologists.com/post/if-racism-was-a-virus⁠
 Links for the Six Stages Framework podcasts and videos: Spotify
Spotify
⁠https://open.spotify.com/show/3wchvGsekFQhoVflgj3bWE?si=46ee896cad264a53⁠
 Anchor
⁠https://podcasters.spotify.com/pod/dashboard/home⁠
 Youtube
⁠https://www.youtube.com/channel/UCFVPJVq95WXqPPtkorv4w2A⁠
 Social media profiles
 Follow Dr Shungu on twitter
⁠https://twitter.com/DrShunguM⁠
⁠https://twitter.com/Inclusionpsychs⁠
⁠https://twitter.com/6StagesFramewk⁠
Linkedin profile
⁠https://www.linkedin.com/in/shunguhildamgadzah/⁠
Linkedin Groups: 
Psychologists on Equality and Diversity Forum
⁠https://www.linkedin.com/groups/12368370/⁠
 Instagram
⁠https://www.instagram.com/dr_shungu_m⁠
⁠https://www.instagram.com/inclusion_psychologists/⁠
⁠https://www.instagram.com/six_stages_framework/⁠ 
 Facebook
⁠https://www.facebook.com/inclusionpsychs⁠
Facebook Groups
⁠https://www.facebook.com/groups/587984752153313/⁠
 Imagebyrawpixel.com 
 #gender #racism #racismspectrum #identity #disabilty #sixstagesframework #work #psychology #ableism #misogyny #colourism #trans #homophobia #LGBTQIA #DEI #personaldevelopment #transgender #transgenderawareness #discriminations #humanlikeu #migrants #pandemic #biologists #covid19 #asymptomaticracists #podcast #psychologists #research
 


 CHECK OUT BOOK ON AMAZON-LINK BELOW
Click here to see details of my book!
WHAT ARE THE SIX STAGES?
Description of the Six Stages of Understanding and Dealing with Racism (+ axis)
The Six Stages Framework is a psychological tool that is designed to assess where individual people or organisations are in their journey towards understanding and dealing with the complexities of individual and systemic racism, whether that is conscious or unconscious, overt or covert: direct or indirect
Stage +1: Unaware, silence and denial
This stage is characterised by having a lack of awareness of racial equity and diversity issues, often presenting as ignorance or being oblivious or ethnocentric. It is characterised by silence or denial of such issues, perhaps by keeping one’s head down, hoping a whole conversation will end, or finding ways to divert from a particular topic to other subjects that seem safer.
Stage +2: Dismissive and avoidant
People at this stage are aware of issues of race, however they are often dismissive of these issues and often believe that racial inequity and social injustice is not such a big issue. There is denial (and avoidance) that racial and social injustice is an issue, and an opinion that there are far more important inequalities and injustices in the world. This is what they tell themselves and others. The denial and discomfort that arises results in avoidance/resistance/anger and shifting attention to other issues that feel more manageable and tolerable.
They are more comfortable talking about gender issues and disability and will always point to other inequalities rather than racism.
At stage +2 people are avoidant of facing race issues; this distinguishes them from the person at stage +1 who is oblivious and ignorant.
Stage +3: Becoming aware of issues of race
At this stage, people are becoming aware of differences and of racism. They begin to question their original stance at Stages +1 and +2. They recognise that there is inequity and racism, but do not understand why, or what they can do about it. They express discomfort about talking about racial differences and racism and feel overwhelmed by the issues. They often express a sense of helplessness, guilt and even shame, and they just want to make everything be okay for everyone.
Stage +4: Open to learning
People at this stage are open to learning and having meaningful conversations about race, including challenging perceptions and biases. They are genuinely willing to listen, learn and re-educate themselves, and may seek out literature on the experiences and testimonials of black people and other ethnic minority groups. They reflect and readily engage in conversations about social, racial injustice and racism and will explore (and own) any unconscious bias they have,
Stage +5: Ability to see the bigger picture
This stage features an ability to reflect and genuinely engage in conversations and with the issues of social/racial injustice and racism, whereby people start to see the bigger picture around race. They are able to explore and own their unconscious bias, white privilege or other positions of power informed by the reading and education gained in Stage +4. They are keen to explore their role as an ally and how they can make a difference.
Stage +6: Leadership qualities
People at this stage are able to take on leadership roles in promoting racial equity, inclusion and social justice. They may join together with others to challenge social injustice and racism, possibly through community engagement, or through a desire to work with others towards a greater cause with the understanding that there is more that unites us than separates us. They understand that racism is about power and systems and focus their energies on supporting change in this area. They will speak up when necessary and challenge racism or perceptions of racism when others are afraid to. They are clear about allyship and their role.
What are your first thoughts about these stages? (e.g. have you seen these stages occurring in others? Are they accurate?) The model is not linear but fluid and dynamic.
Where do you think you are on this stages/ journey?
SUMMARY OF THE SIX STAGES of Understanding and Dealing with Racism (+ve and -ve axis) are as follows:
 Stage – 6: Extremists/leadership
Strong racist views and work to champion them to others and recruit others to join them.
Stage – 5: Entrenched views and behaviours
Exhibit strong racist views and enjoy sharing them with others.
Stage – 4: Anger and blaming of ethnic minorities
Likely to attack and reject the views of those who are different. Extreme ways of thinking and behaving.
Stage – 3: Attacking and rejecting
Resenting time spent on race, display of outrage whilst projecting one’s own racism onto others
Stage – 2: Dismissive and avoidant
Dismissive of issues of race, pretending that racial and social injustice do not exist
Stage – 1: Unaware, silence and denial
Lack of awareness, Ignorance, oblivious, silence and denial
Stage + 1: Unaware, silence and denial
Lack of awareness, Ignorance, oblivious, silence and denial
Stage + 2: Dismissive and avoidant
Dismissive of issues of race, pretending that racial and social injustice do not exist
Stage + 3: Becoming aware of issues of race
Becoming more aware of differences and racism, and questioning. Recognise inequity and racism but do not understand why or what they can do about it.
Stage + 4: Open to learning
Open to learning and having meaningful conversations- challenging one’s perceptions
Stage + 5: Ability to see the bigger picture
Ability to reflect and genuinely engage. Starting to see the bigger picture around race- paradigm shift
Stage + 6: Leadership qualities
Ability to take on a leadership role in promoting racial equity and social justice. Joining with others for the greater good and for the sake of Humanity.
 MY WEBSITES
©Inclusion Psychologists Limited
The Six Stages Framework website


Listen to Episode 1 of If Racism Was a Virus
 https://podcasters.spotify.com/pod/show/shungu-hilda-mgadzah/episodes/If-Racism-was-a-Virus----Lessons-from-the-COVID-19-Pandemic--The-Six-Stages-Diversity-Framework-by-Dr-Shungu-H--Mgadzah-e255jq1


Tags
Online Events
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Online Classes
Online Business Classes
#coaching
#disability
#personaldevelopment
#biases
#discrimination
#antiracism
#diversity_and_inclusion
#hr_training
#unconscious_bias
#supervisiontraining

Six Stages Diversity Framework

Discrimination

Gender Bias

Empathy

Racism

Identity

Diversity & Inclusion

Unconscious Bias

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

PODCAST DISCUSSION: "IF RACISM WAS A VIRUS" THE SIX STAGES FRAMEWORK

General Admission

MarinaRomanov

https://tinyurl.com/mrs7tpxa


Nourished Thriving is a health and lifestyle coaching practice based in Gloucestershire, UK. &nbsp;We use the Cademy platform to help our clients to reach their health and lifestyle goals. &nbsp;You can find out more at <a href="https://www.nourishedthriving.com" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://nourishedthriving.com</a>

Nourished Thriving is a health and lifestyle coaching practice based in Gloucestershire, UK. We use the Cademy platform to help our clients to reach their health and lifestyle goals. You can find out more at https://nourishedthriving.com

Nourished Thriving

Midlife Power - Health and Lifestyle Coaching Program

General admission

Are you curious about your preference type, lets explore the Myers-Briggs preferences and you can make your own judgement call on where you think this might fit.&nbsp;

Are you curious about your preference type, lets explore the Myers-Briggs preferences and you can make your own judgement call on where you think this might fit. 

Sara Hawkins

Exploring Archetypes with Myers-Briggs Workshop

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses. Retail Services Level 2 Course Duration / 12 Months Level 2Apprenticeship Standard Course OverviewThe main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till.Retailers must be passionate about delivering a quality service that always aims to exceed customers&rsquo; expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples.More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail.Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same. Retail Services Level 2Course Content Knowledge<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Know the customer profile of the business, appropriate methods for communicating with customers e.g. face to face and remotely, what customers&rsquo; purchasing habits are, how to support and increase sales, encourage customer loyalty and achieve repeat business.</li><li fr-original-style="" style="box-sizing: border-box;">Know the vision, objectives and brand standards of the business and how to contribute towards their success</li><li fr-original-style="" style="box-sizing: border-box;">Understand the principles of operating commercially and supporting the overall financial performance of the business for example by aiming to exceed targeted sales and reduce wastage and returns.</li><li fr-original-style="" style="box-sizing: border-box;">Know how the business positions itself in order to increase its market share and compete against its main competitors.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to identify and determine individuals&rsquo; situation and needs and how to respond in the most appropriate way.</li></ul> Skills<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Positively interact with customers, using business relevant methods for example face to face or on-line, to support and increase sales by providing useful information and service.</li><li fr-original-style="" style="box-sizing: border-box;">Establish a good rapport with customers, serve them in line with brand standards and promote the values of the business in all work activities.</li><li fr-original-style="" style="box-sizing: border-box;">Deliver a sales service that meets customers&rsquo; needs and balances the financial performance of the business for example working towards sales targets, following procedures relating to packing of goods and dealing with returned products.</li><li fr-original-style="" style="box-sizing: border-box;">Influence customers&rsquo; purchasing decisions by providing accurate guidance on product and price comparisons and sharing knowledge on local offers and variances.</li><li fr-original-style="" style="box-sizing: border-box;">Use effective methods of communication that achieve the desired result, according to the purchasing process e.g. face to face, via the telephone or on-line.</li></ul> Behaviours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adopt an approachable and friendly manner, interacting with customers in line with the style of the business, showing a genuine interest in meeting their needs and actively seeking feedback to improve own quality of service provision.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate personal drive and a positive regard for the reputation and aim of the business.</li><li fr-original-style="" style="box-sizing: border-box;">Act credibly and with integrity on all matters that affect financial performance.</li><li fr-original-style="" style="box-sizing: border-box;">Take an interest in the position of the business within the wider industry.</li></ul>

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.


Retail Services Level 2

Course Duration / 12 Months Level 2
Apprenticeship Standard


Course Overview
The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till.
Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.
They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples.
More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail.
Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same.


Retail Services Level 2
Course Content


Knowledge
Know the customer profile of the business, appropriate methods for communicating with customers e.g. face to face and remotely, what customers’ purchasing habits are, how to support and increase sales, encourage customer loyalty and achieve repeat business.
Know the vision, objectives and brand standards of the business and how to contribute towards their success
Understand the principles of operating commercially and supporting the overall financial performance of the business for example by aiming to exceed targeted sales and reduce wastage and returns.
Know how the business positions itself in order to increase its market share and compete against its main competitors.
Know how to identify and determine individuals’ situation and needs and how to respond in the most appropriate way.


Skills
Positively interact with customers, using business relevant methods for example face to face or on-line, to support and increase sales by providing useful information and service.
Establish a good rapport with customers, serve them in line with brand standards and promote the values of the business in all work activities.
Deliver a sales service that meets customers’ needs and balances the financial performance of the business for example working towards sales targets, following procedures relating to packing of goods and dealing with returned products.
Influence customers’ purchasing decisions by providing accurate guidance on product and price comparisons and sharing knowledge on local offers and variances.
Use effective methods of communication that achieve the desired result, according to the purchasing process e.g. face to face, via the telephone or on-line.


Behaviours
Adopt an approachable and friendly manner, interacting with customers in line with the style of the business, showing a genuine interest in meeting their needs and actively seeking feedback to improve own quality of service provision.
Demonstrate personal drive and a positive regard for the reputation and aim of the business.
Act credibly and with integrity on all matters that affect financial performance.
Take an interest in the position of the business within the wider industry.

Rachel Hood

Sales Manager

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.

Retail Services Level 2

<div style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);">This module will outline some of the costs applicable to an export transaction and how to accurately cost an export transaction according to a particular Incoterm progression.</div><form action="https://tfsa.schoolofexport.org/course_outline.aspx?id=74" method="get" style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"> </form>

This module will outline some of the costs applicable to an export transaction and how to accurately cost an export transaction according to a particular Incoterm progression.

Business Works

International Trade

Import/Export

Export Management

Costing for Export

Attracting candidates and matching them to temporary or permanent job positions with client companies. Recruitment Consultant Level 3 Course Duration / 12 Months Level 3Apprenticeship Standard Course OverviewPredominantly employed within the recruitment sector, the recruitment consultant&rsquo;s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee.A recruitment consultant may focus on the supply of flexible workers, permanent placements or a combination of both. Typical responsibilities for a recruitment consultant are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying, qualifying and securing client recruitment opportunities in line with corporate and personal goals.</li><li fr-original-style="" style="box-sizing: border-box;">Identifying, assessing and placing suitable candidates to meet client requirements in order to achieve revenue in line with corporate and personal goals.</li><li fr-original-style="" style="box-sizing: border-box;">Developing and manage client / candidate relationships to ensure high levels of customer satisfaction and quality standards.</li><li fr-original-style="" style="box-sizing: border-box;">Meeting all procedures and carrying out relevant processes to ensure industry codes of ethics and relevant legislation are adhered to.</li><li fr-original-style="" style="box-sizing: border-box;">A career in recruitment as a recruitment consultant can appeal to those individuals who possess an entrepreneurial outlook.</li><li fr-original-style="" style="box-sizing: border-box;">It provides the opportunity for reward and high earning potential. Many opportunities arise in the recruitment sector for personal and professional development, such as team leader and or managerial roles.</li></ul> Recruitment Consultant Level 3Course Content Knowledge<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How to establish, negotiate and agree terms and conditions of business with clients.</li><li fr-original-style="" style="box-sizing: border-box;">All necessary processes, payment and aftercare services in line with company policies.</li><li fr-original-style="" style="box-sizing: border-box;">The different recruitment models (eg. Temporary, Permanent, Contract Recruitment, Executive Search etc)</li><li fr-original-style="" style="box-sizing: border-box;">Agreed job-related Key Performance Indicators (KPIs, e.g. vacancies taken, calls made, interviews etc) and how they will be assessed and measured during the apprenticeship.</li><li fr-original-style="" style="box-sizing: border-box;">How to ensure candidates and clients receive a professional and comprehensive recruitment service.</li><li fr-original-style="" style="box-sizing: border-box;">How to develop successful sales techniques for recruitment.</li><li fr-original-style="" style="box-sizing: border-box;">The principles of assessing people</li></ul> Skills<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify, progress and convert sales leads into new clients, candidates and placements as required.</li><li fr-original-style="" style="box-sizing: border-box;">Proactively and consistently strive to identify and obtain new business opportunities.</li><li fr-original-style="" style="box-sizing: border-box;">Source suitable vacancies in line with company policies and sales procedures.</li><li fr-original-style="" style="box-sizing: border-box;">Manage and profitably develop client relationships.</li><li fr-original-style="" style="box-sizing: border-box;">Identify and attract candidates using all appropriate methods to fill jobs.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor responses/applications received and make sure that candidate applications are processed efficiently.</li><li fr-original-style="" style="box-sizing: border-box;">Shortlist and present suitably qualified applicants against defined job vacancies.</li><li fr-original-style="" style="box-sizing: border-box;">Manage the recruitment and selection processes by effectively liaising with the client, candidate and internal teams.</li><li fr-original-style="" style="box-sizing: border-box;">Successfully place suitable candidates with client</li></ul> Behaviours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Someone who takes independent action to meet and exceed KPIs without being asked.</li><li fr-original-style="" style="box-sizing: border-box;">Someone who uses their knowledge of recruitment law to identify bad practice and suggest improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Someone who proactively seeks opportunities and acts upon them.</li><li fr-original-style="" style="box-sizing: border-box;">Someone who continues to make effective canvassing calls despite having to repeatedly overcome objections.</li><li fr-original-style="" style="box-sizing: border-box;">An individual who has made a plan for their professional development and career opportunities.</li><li fr-original-style="" style="box-sizing: border-box;">Someone who can draw on previous experience and/or agreed procedures and policies to solve problems and make informed decisions.</li></ul>

Attracting candidates and matching them to temporary or permanent job positions with client companies.


Recruitment Consultant Level 3

Course Duration / 12 Months Level 3
Apprenticeship Standard


Course Overview
Predominantly employed within the recruitment sector, the recruitment consultant’s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee.
A recruitment consultant may focus on the supply of flexible workers, permanent placements or a combination of both. Typical responsibilities for a recruitment consultant are:
Identifying, qualifying and securing client recruitment opportunities in line with corporate and personal goals.
Identifying, assessing and placing suitable candidates to meet client requirements in order to achieve revenue in line with corporate and personal goals.
Developing and manage client / candidate relationships to ensure high levels of customer satisfaction and quality standards.
Meeting all procedures and carrying out relevant processes to ensure industry codes of ethics and relevant legislation are adhered to.
A career in recruitment as a recruitment consultant can appeal to those individuals who possess an entrepreneurial outlook.
It provides the opportunity for reward and high earning potential. Many opportunities arise in the recruitment sector for personal and professional development, such as team leader and or managerial roles.


Recruitment Consultant Level 3
Course Content


Knowledge
How to establish, negotiate and agree terms and conditions of business with clients.
All necessary processes, payment and aftercare services in line with company policies.
The different recruitment models (eg. Temporary, Permanent, Contract Recruitment, Executive Search etc)
Agreed job-related Key Performance Indicators (KPIs, e.g. vacancies taken, calls made, interviews etc) and how they will be assessed and measured during the apprenticeship.
How to ensure candidates and clients receive a professional and comprehensive recruitment service.
How to develop successful sales techniques for recruitment.
The principles of assessing people


Skills
Identify, progress and convert sales leads into new clients, candidates and placements as required.
Proactively and consistently strive to identify and obtain new business opportunities.
Source suitable vacancies in line with company policies and sales procedures.
Manage and profitably develop client relationships.
Identify and attract candidates using all appropriate methods to fill jobs.
Monitor responses/applications received and make sure that candidate applications are processed efficiently.
Shortlist and present suitably qualified applicants against defined job vacancies.
Manage the recruitment and selection processes by effectively liaising with the client, candidate and internal teams.
Successfully place suitable candidates with client


Behaviours
Someone who takes independent action to meet and exceed KPIs without being asked.
Someone who uses their knowledge of recruitment law to identify bad practice and suggest improvements.
Someone who proactively seeks opportunities and acts upon them.
Someone who continues to make effective canvassing calls despite having to repeatedly overcome objections.
An individual who has made a plan for their professional development and career opportunities.
Someone who can draw on previous experience and/or agreed procedures and policies to solve problems and make informed decisions.

HR (Human Resources)

Attracting candidates and matching them to temporary or permanent job positions with client companies.

Recruitment Consultant Level 3

Before we go any further, let&#39;s get one thing clear. &nbsp;This is not another piece of &#39;self-help&#39; content that&#39;s going to leave you feeling worse than you did before. It&#39;s not another piece of content full of advice and a great long list of stuff that you SHOULD be doing (but don&#39;t have time for). It is, in fact, the exact opposite.It&#39;s a chance for you to take a breath and re-connect with what matters to you as a parent. A moment to pause and notice what&#39;s currently working - and the bits that aren&#39;t. A space for YOU to decide what route you&#39;d like to take, which advice you&#39;d like to follow. AND, most important of all, a few precious minutes of support and kindness for you as you tough it through the most challenging role of your life.What will you gain?&nbsp; You&#39;d be surprised. For some it&#39;s about perspective and recognition, for others it&#39;s the support and just knowing that they&#39;re not alone. All we know is that moments like these matter and we&#39;d love for you to join us!This little workshop is currently FREE&nbsp;while we make sure that it&#39;s working the way that we&#39;d like. If you&#39;d like to come along but you can&#39;t make the dates/times please do get in touch and we can either arrange a session for a time that works better for you or get a recording over for you to try out.

Before we go any further, let's get one thing clear. This is not another piece of 'self-help' content that's going to leave you feeling worse than you did before. It's not another piece of content full of advice and a great long list of stuff that you SHOULD be doing (but don't have time for). It is, in fact, the exact opposite.
It's a chance for you to take a breath and re-connect with what matters to you as a parent.
A moment to pause and notice what's currently working - and the bits that aren't.
A space for YOU to decide what route you'd like to take, which advice you'd like to follow.
AND, most important of all, a few precious minutes of support and kindness for you as you tough it through the most challenging role of your life.
What will you gain? You'd be surprised. For some it's about perspective and recognition, for others it's the support and just knowing that they're not alone. All we know is that moments like these matter and we'd love for you to join us!
This little workshop is currently FREE while we make sure that it's working the way that we'd like. If you'd like to come along but you can't make the dates/times please do get in touch and we can either arrange a session for a time that works better for you or get a recording over for you to try out.

Happy Human Training

Self Help

Family

Family Support

Positive Parenting

Parenting

A workshop for parents about their experience of parenting. A chance to press pause and reflect, share and laugh whilst re-connecting with what it's all about and what really matters. No advice, just support and care for those on the journey. 

Live, Love, Parent. A Guide To Smiling Through The Challenges And Enjoying Your Family Time.

📖 Learn Quran Online with Expert Teachers from Pakistan 🌟
Are you or your child looking to learn the Quran from the comfort of home? Our Online Quran Teacher from Pakistan program is here to guide you with dedication and expertise!
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Quran Assistant

Online Quran Teacher From Pakistan Male & Female, learn the Quran from the comfort of home? Our Online Quran Teacher from Pakistan program is here to guide you with dedication and expertise!

Online Quran Teacher From Pakistan Male & Female

Are you looking for online private tutoring in the UK or beyond? Welcome to MyTutorElite! I'm here to offer personalised and interactive learning experiences tailored to your needs. Whether you need virtual tutoring for primary school or secondary school or home tuition, I've got you covered.

As an experienced educator in the UK, I specialise in various subjects, including maths tutoring, science tutoring, English tutoring, and verbal reasoning tutoring. Preparing for exams? I provide expert online tuition, from 11+ exam tutoring to ISEB exam tutoring all the way to online GCSE tuition, in certain subjects, to help your child excel.

David Bell

For Kids

I cover a range of subjects, including mathematics, English and science, as well as targeted preparation for entrance exams such as the 11 plus, ISEB, and more. Additionally, I provide focused support for verbal reasoning and non-verbal reasoning assessments. Importantly, all tuition is bespoke, tailored to your child's unique learning needs and requirements. My goal is to offer comprehensive assistance tailored to the primary education curriculum and specific entrance requirements. I also support children in their transition to secondary school through secondary private tuition and GCSE private tuition in certain subjects.  I can always recommend excellent private tutors if I am not able to support a particular subject, so get in touch!



MyTutorElite Bespoke Tuition

Clay Cross

What is the AM2 assessment? The AM2 assessment is an industry recognised trade test designed to evidence that candidates have gained all relevant and safety-critical competencies during their training process. It provides a single standard that has been agreed upon by employers within the electrical industry, giving a reliable and trusted guarantee of safe, high-quality skills for the electrotechnical industry. Who is this for? This is aimed at apprentices who are coming to the end of their training for the JIB apprentice training scheme and the Installation of modern apprenticeships. This course is also for experienced electricians, specifically those who are looking at taking the experienced worker route (AM2E.) There are a range of assessments for candidates based on their level: AM2 – This is for candidates undertaking the JIB mature candidate assessments and those following the level three NVQ who isn’t an apprentice. AM2S – This is for electrotechnical apprentices who are training against the apprenticeship standard AM2E – This is for experienced workers who are completing the experienced worker assessment. Please note: this can only be taken once you have gained the experienced worker qualification, proof must be provided before booking the AM2 assessment. What does this assessment consist of? Overall, the AM2 is an in-depth assessment carrying out tasks to show what you have learnt on your training. It is a practical assessment with five sections (six for AM2E and AM2S) and a short online component. Candidates will be expected to install, connect, terminate, inspect, test, commission and diagnose faults, following installation specifications provided and any relevant statutory and non-statutory regulations on: A three-phase distribution board and subcircuit A central heating/sustainable energy system Lighting and power circuits A data cabling system A safety services circuit and device Installation of containment systems (AM2E and AM2S only) Candidates will complete timed tasks in equipped areas that contain typical electrical installation wiring systems – all work must comply with BS7671 Wiring Regulations, industry best practice, and meet the requirements of relevant health and safety legislation. The assessment will be carried out in strict exam conditions across 2.5 days. Do I need an AM2 certificate to work as an electrician? Apprentices must pass their AM2 test in their final year to complete their apprenticeship. Also, if the apprenticeship standard is not being followed, an AM2 certificate and a level three NVQ is required to gain a gold card. If you are already working as an electrician, you will not need an AM2 certificate. If you are training to be an electrician and are registering for your NVQ level three in Electrical Installation or Maintenance, the electrotechnical diploma now includes the AM2. The AM2 certification is an industry recognised and something that many employers will actively seek when hiring new staff. It can also be attractive to potential customers.

Technique Learning Solutions

AM2/AM2E/AM2S Assessment

Chelmsford

Stratford

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) Refresher

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively.
It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes.
Course Content
• Health and safety law and how it will apply to supervisors.
• Your supervisory responsibilities in controlling site safety.
• Risk assessments and the need for method statements.
• Effective site inductions, toolbox talks and method statement briefings.
• Monitoring site activities effectively.
• Timely intervention when bad practice is identified.
Prerequisites
This course is for you if you are considering, or already have, supervisory responsibilities.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox

Site Supervisor Training Scheme (SSSTS) - 2 Day Course

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Health & Safety Awareness (for Green CSCS)

IT Cyber Security Engineer – Job Ready Programme
Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support!
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Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year.
As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding.
Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today.

Professional Diploma in IT Cyber Security Engineer – 25 Core Courses
– Course 01: Cyber Security Online Course: DOSS and DDOS
– Course 02: Cyber Security Training: Incident Handling & Response
– Course 03: Security Threat Management
– Course 04: Certified Information Security Manager (CISM)
– Course 05: Certified Information Systems Security Professional (CISSP)
– Course 06: CompTIA Advanced Security Practitioner (CASP)
– Course 07: Computer Network Security Complete Training
– Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7]
– Course 09: Bash Scripting and Shell Programming for Beginners
– Course 10: Ethical Hacking Masterclass
– Course 11: CompTIA PenTest+ Ethical Hacking Course
– Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing
– Course 13: Ultimate Linux Security and Hardening Training
– Course 14: The Complete Python Hacking Course: Beginner to Advanced!
– Course 15: SQL Database Basics
– Course 16: CompTIA Network+ Certification (N10-008)
– Course 17: CompTIA A+ Core 1 (220-1101) Course
– Course 18: CompTIA A+ Core 2 (220-1102) Course
– Course 19: CompTIA Security+ (SY0-601)
– Course 20: CompTIA Cloud+ CV0-002 Course
– Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1
– Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training
– Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook
– Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook
– Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook
Job Readiness & Career Development Training (Complementary)
– Course 01: Career Development Training
– Course 02: Effective CV Writing
– Course 03: CV Writing and Interview Tricks
– Course 04: Ace the Interview – Interview Prep That Makes a Difference
– Course 05: Job Search Skills
– Course 06: Effective Communication Skills for Professionals
– Course 07: Boost Your Confidence, Assertiveness
– Course 08: Body Language Secrets
– Course 09: Coaching and Mentoring
– Course 10: Presentation Skills – Present like a Pro
– Course 11: Public Speaking Course
– Course 12: Project Management Training
– Course 13: Leadership & Management
– Course 14: Negotiation and Agreement Training
– Course 15: Workplace Equality & Diversity
– Course 16: Professional Development and Personal Well-being
– Course 17: Emotional Intelligence and Human Behaviour
– Course 18: Time Management: Step By Step Training
– Course 19: Cross-Cultural Awareness
– Course 20: Productivity Boosting
– Course 21: Critical Thinking & Problem Solving
– Course 22: Perfect LinkedIn Profile Creation
– Course 23: Resume Writing Skills & Job Search With LinkedIn
– Course 24: Email Writing
– Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

Skill Up

IT Cyber Security Engineer – Job Ready Programme

Programme With Certification

Programme Without Certification

Are you doing sanction checks in your law firm?In the intricate landscape of legal practice, understanding and adhering to the UK&#39;s sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK&#39;s sanctions regime.<h2 fr-original-style="" style="box-sizing: border-box;">Who is this for?</h2>This 90 minute course is for all legal firms, irrespective of the services you provide. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. &nbsp;The course will cover:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What are sanctions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What do you need to know about the sanctions for your firm</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How is it different to the AML regime?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What controls to put in place?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If the firm offers services to sanction areas &ndash; what controls?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">My client has been sanctioned &ndash; what do I do?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting obligations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Using screening tools</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Licensing</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How does this impact Legal Professional Privilege?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sanction Risk Assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Red flags factors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enforcement actions</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Helen Torresi, Consultant, DG Legal</a></h3>Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Are you doing sanction checks in your law firm?

In the intricate landscape of legal practice, understanding and adhering to the UK's sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK's sanctions regime.

This course will cover:
What are sanctions
What do you need to know about the sanctions for your firm
How is it different to the AML regime?
What controls to put in place?
If the firm offers services to sanction areas – what controls?
My client has been sanctioned – what do I do?
Reporting obligations
Using screening tools
Licensing
How does this impact Legal Professional Privilege?
Sanction Risk Assessment
Red flags factors
Enforcement actions

Target Audience
This 90 minute course is for all legal firms, irrespective of the services provided. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. 
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Navigating The UK Sanctions Compliance As A Law Firm Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONFlorence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. She&rsquo;s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.&nbsp;She&rsquo;s actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions, and is interested in environmental and social issues. For fiction, she always loves comforting, funny and warm reads, as well as gripping page-turners. She&rsquo;d love to see any of the above but her favourite thing is to escape with a story she can&rsquo;t put down. If you think your book fits with that, then do send it to her.&nbsp;In fiction, books that have really left Florence wanting one more chapter include Marian Keyes&rsquo;s character, Rachel, from&nbsp;Rachel&rsquo;s Holiday&nbsp;gifted Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genuis for making hospice care so funny in&nbsp;We All Want Impossible Things.&nbsp;Smart page turners such as&nbsp;Anatomy of a Scandal,&nbsp;Such a Fun Age&nbsp;and&nbsp;Tomorrow, and Tomorrow, and Tomorrow wowed Florence with clever, gripping prose and complicated, flawed characters she hadn&#39;t met before. She also loves older classics like the&nbsp;Cazalet Chronicles&nbsp;and Georgette Heyer&rsquo;s Regency novels &ndash; comforting, funny and warm reads will always her cup of tea.Florence does not wish to receive, YA, Fantasy or Sci-fi.&nbsp;Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Friday 31 May 2024

LOOKING FOR: ADULT FICTION, NON-FICTION

Florence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. 

For fiction, comforting, funny and warm reads, as well as gripping page-turners, will always be Florence's cup of tea. Her favourite thing is to escape with a story she can’t put down. If you think your book fits that, then do send it to her. 

Books in this vein that really left her wanting one more chapter include Marian Keyes’s character, Rachel, from Rachel’s Holiday that left Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genius for making hospice care so funny in We All Want Impossible Things. Smart page turners such as Anatomy of a Scandal, Such a Fun Age, and Tomorrow, and Tomorrow, and Tomorrow, wowed her with clever, gripping prose and complicated, flawed characters she hadn't met before. She also loves older classics like the Cazalet Chronicles and Georgette Heyer’s Regency novels.

Florence is actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions. She’s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.  She is also interested in environmental and social issues.

The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. 

Florence does not wish to receive, YA, Fantasy or Sci-fi. 

Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. 

(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Monday 21st July 2025 at 09:00am UK BST

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 23rd July Florence Rees #Agent121. Looking for: ADULT FICTION, NON-FICTION

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