Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making
Learn effective strategies and leadership skills to thrive in today's remote work landscape. Elevate your team's performance, no matter where they are located. Course overview Duration: 1 day (6.5 hours) Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management. This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions. Objectives By the end of the course you will be able to: Identify key actions to take to manage team performance remotely Implement a communications plan for use within the team Allocate tasks to team members to build a culture of teamworking across the different locations Involve your team members in planning team activities Use visits to each location to maximum effect Content Communication to ensure inclusivity How do team members find out the latest news? Identifying what needs to be known by all A team communication plan Effective virtual meetings Manage performance from a distance Principles of Smart Working Involving the team in planning activities Allocating tasks and objectives across the team Identifying areas of expertise Deciding key areas of responsibility per location Identifying, and dealing with, the different levels of performance Maximising time in each location Setting the tone of a visit – from ‘inspection’ to ‘social call’ Considering what team members expect and need from your presence Identifying what needs to be prepared by the team for your visit Making contact with your team members while you are there Action planning Identifying and planning next steps
Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan
Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning
Supply chain management: Supply chain management Course Online Are you looking to advance in your supply chain management career? Go no farther forward! Our level 7 advanced diploma in supply chain management course is tailored specifically for you. This level 7 advanced diploma in supply chain management course teaches the principles of supply chain management and all its strategies. Also, this level 7 advanced diploma in supply chain management course is helpful to get an idea of customer service, planning demand and inventory controlling. Warehouse, transportation planning and sourcing are part of this level 7 advanced diploma in supply chain management course. After the level 7 advanced diploma in supply chain management course completion you will be aware of the social responsibilities, technologies and legal terms. Enrol in our level 7 advanced diploma in supply chain management course for professional assistance with all of your issues. Learning Outcomes of level 7 advanced diploma in supply chain management After completing this level 7 advanced diploma in supply chain management course, learner will be able to: Understand principles of supply management and gain in-depth knowledge of supply chain strategies. This level 7 advanced diploma in supply chain management course helps to gain a thorough understanding of customer service: The ultimate goal of supply chain management The level 7 advanced diploma in supply chain management course describes the demand planning and forecasting. You can understand inventory control and planning by this level 7 advanced diploma in supply chain management. Warehouse, transportation planning and sourcing are part of level 7 advanced diploma in supply chain management course. This level 7 advanced diploma in supply chain management course teaches logistics intermediaries and global chain management. Legally, ethically, and socially responsible supply chain practices are elaborated in this level 7 advanced diploma in supply chain management course. You will understand how to measure the supply chain performance with the help of a level 7 advanced diploma in supply chain management. This level 7 advanced diploma in supply chain management explains emerging technology in supply management. Main Course: Level 7 Advanced Diploma in Supply Chain Management Free Courses are including with this Supply Chain Management: Supply Chain Management Course Along with The Supply Chain Management Course, We Offer a free Level 5 Warehouse Course Along with The Supply Chain Management Course, We Offer a free Level 4 Logistics Management Course Special Offers of this Supply Chain Management: Supply Chain Management Course This Supply chain management Course includes a FREE PDF Certificate. Lifetime access to this Supply chain management Course Instant access to this Supply chain management Course Get FREE Tutor Support to this Supply chain management Course Supply Chain Management: Supply Chain Management Course Online You will learn how to manage inventory, transportation and delivery, procurement, production, and delivery efficiency through this Supply Chain Management: Supply Chain Management UK course, which will also give you a strong understanding of the significance of efficient supply chains for contemporary businesses. Acquire a certificate in supply chain management and gain knowledge of the responsibilities of a working professional supply chain manager, which may enhance your career prospects! Who is this course for? Supply Chain Management: Supply Chain Management Course Online This level 7 advanced diploma in supply chain management course is perfect for anybody who wants to work in chain management. Requirements Supply Chain Management: Supply Chain Management Course Online To enrol in this Supply Chain Management Course, students must fulfil the following requirements. To join in our Supply Chain Management Course, you must have a strong command of the English language. To successfully complete our Supply Chain Management Course, you must be vivacious and self driven. To complete our Supply Chain Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Supply Chain Management Course. Career path Supply Chain Management: Supply Chain Management Course Online With the help of this level 7 advanced diploma in supply chain management course, you will be able to seek several promising career opportunities, such as: Supply Chain Manager Inventory Analyst Inventory Planner Purchasing Clerk
Course Overview Gain the skills to work behind the scenes in international theatre, and learn how theatrical productions are coordinated, with this in-depth training course. The Basic Fundamentals of Stage Management course will take you behind the scenes through the work that goes into theatre productions. You will learn all about the role and skills of a Stage Manager and the route into this profession, with tips and guidance from an experienced industry professional. You will gain in-depth knowledge of all the different aspects of stage managing a show, including equipment, terminologies, scheduling, paperwork, and script examples. Learn how theatrical productions are coordinated and how to support the different teams involved, with this complete masterclass. This best selling Basic Fundamentals of Stage Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Fundamentals of Stage Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Fundamentals of Stage Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Fundamentals of Stage Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Fundamentals of Stage Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Fundamentals of Stage Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Fundamentals of Stage Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Step into the digital realm of modern manufacturing with our CNC Programming – Numerical Computing Course, designed for those who prefer precision over guesswork. This course simplifies the complexities of numerical control, guiding you through G-code, M-code, and toolpath logic with clarity and confidence. Whether you're interested in automation or programming for CNC milling and turning operations, the course keeps things structured, efficient, and easy to digest. Expect a well-ordered exploration of CNC systems, machine control techniques, and numerical logic that governs modern production lines. From motion sequences to program flow, the content is built to keep learners engaged without overwhelming them. If your interests lie in the brains behind the machines – not the bolts – then this is your kind of course. Everything is delivered in a format you can manage on your schedule, with no cables, controllers, or safety goggles required. By the end of the course, individuals will be able to: Identify the fundamentals of CNC, the various CNC machine types, and how to utilise them. Distinguish the software and coding languages used to run CNC machines, as well as how to write and update CNC programmes. Acknowledge essential elements of CNC operations, such as how to instal and run CNC machines, how to conduct basic maintenance, and how to solve typical issues. Comprehend how to read engineering diagrams and blueprints Discover how to write CNC programmes to make components Course Curriculum - Module 01: Scope of the Course Module 02: Numerical Control of Machine Tools Module 03: Computer Numerical Control Syst Module 04: Components of Computer Numerical Control Syst Module 05: Point-to-Point Computer Numerical Control Syst Machines Module 06: Incremental & Absolute Computer Numerical Control Syst Machines Module 07: Open & Close Control Loop Computer Numerical Control Syst Machines Module 08: 2 &3 Axes Computer Numerical Control Syst Machines Module 09: Importance of Higher axes Machining Module 10: Programming Format Module 11: Cartesian Coordinate System Module 12: How to Write a Program Module 13: Basic Programming (Absolute Mode) Module 14: Basic Programming (Incremental) Module 15: A Simple Coding Exercise Module 16: Applications of Computer Numerical Control Syst Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Individuals who are seeking to become proficient in CNC programming Manufacturing and machining professionals who want to improve their CNC programming skills Mechanical engineers and technicians who want to improve their understanding of CNC programming Individuals who are interested in the field of manufacturing and machining Students of engineering or manufacturing who want to gain knowledge and skills in CNC programming Requirements This An Introduction to CNC Programming course is open to all, with no formal entry requirements. Career path CNC Machinist: £20,000 to £35,000 CNC Operator: £20,000 to £35,000 CNC Maintenance Technician: £24,000 to £40,000 CNC Service Engineer: £24,000 to £40,000
Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning
Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business
Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.