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6370 Courses in Sileby delivered Live Online

Estimating for Business Analysts: In-House Training

By IIL Europe Ltd

Estimating for Business Analysts: In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?

Estimating for Business Analysts: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Microsoft Project White Belt 2013: In-House Training

By IIL Europe Ltd

Microsoft Project White Belt® 2013: In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options

Microsoft Project White Belt 2013: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Facilitating Effective Meetings: In-House Training

By IIL Europe Ltd

Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior

Facilitating Effective Meetings: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

An Introduction to Emotional Intelligence at Work

By Workplace Innovation Europe

This CPD accredited short course is for everyone who wants to work more effectively with their collaeagues. It will help strengthen personal competencies including listening and communication, understanding and engaging with different perspectives, and working together to create a positive culture in the office or on the shopfloor.

An Introduction to Emotional Intelligence at Work
Delivered OnlineFlexible Dates
£470

PL300 Revision Day (PL300REV)

By Online Productivity Training

OVERVIEW Prerequisites—this is a day of supervised revision for anyone who wishes to take the PL-300 exam so we expect you to have attended a PL-300 course, either taught or on your own, before attending this day of revision. We are happy for attendees to join the course if you have taken the PL-300 with us or with another provider. In the morning we look at questions from the PL-300 exam, grouped by subject area. For each question we show you the correct answer and then explain why that is the correct answer. After lunch everyone tries a practice exam under exam conditions and we finish the day with clarification on the subjects or specific questions that the class is finding hard. The cost of the course includes a free voucher to take the exam, so please don’t buy your own separately. If you do so we cannot reimburse you with the cost of the exam. COURSE BENEFITS: Discover the parts of the course on which to focus most attention Become familiar with the styles and formats of the exam questions Alert yourself to some of the particularly tricky questions Familiarise yourself with the style of the 'case study' question Practice an exam under real exam conditions Get a feel for the time you need to devote to the normal questions and to the case study WHO IS THE COURSE FOR? Power BI report developers who need PL-300 Certification to apply for a job Business Intelligence specialists who wish to enhance their career prospects with a PL-300 Certification Anyone who wishes to maximise their chances of passing the PL-300 Power BI Data Analyst exam COURSE OUTLINE Module 1 Structure Of The Exam Registration for the exam and setup of your workspace The percentage of marks devoted to each subject area Types of questions used in the exam Advised timing for the normal questions and for the case study question Module 2 Individual Exam Question Practice The exam questions are divided into subject areas and for each question… We consider the question and try to answer it We view the answer Where necessary, we look at an in-depth explanation of why that is the correct answer Examine case study questions and how to treat these differently from the normal questions Module 3 Practice Exam Under Exam Conditions Attendees take a practice exam Attendees receive a mark, broken down into subject areas Module 4 Exam Question Practice Focussed On Tricky Areas Together, based on the results of attendees’ exam results we decide which areas on which to focus More practice on individual exam questions using the same style as in Module 2

PL300 Revision Day (PL300REV)
Delivered OnlineFlexible Dates
£400

Dashboard In A Day (DIAD)

By Online Productivity Training

OVERVIEW DIAD is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. The course focuses on five practical Labs and at the end of the day, attendees will better understand how to: Connect and transform data from a variety of data sources. Define business rules and KPIs. Explore data with powerful interactive visuals. Build stunning reports. Share their dashboards with their team business partners and publish them to the web. The course content is managed by the Power BI engineering team at Microsoft. There is no exam associated with the course. COURSE BENEFITS: Learn how to clean, transform, and load data from various sources Create and manage a data model in Power BI consisting of multiple tables connected with relationships Build Measures and other calculations in the DAX language to plot in reports Manage and share report assets to the Power BI Service WHO IS THE COURSE FOR? Data Analysts and Management Consultants with little or no experience of Power BI who wish to upgrade their knowledge to include Business Intelligence Analysts looking for a quick introduction to Power BI who don’t have the time for the full three day PL-300 course Marketers in data-intensive organisations who need new tools to build visually appealing, dynamic charts for their stakeholders to use LAB OUTLINE Lab 1 Accessing & Preparing The Data Load data from Excel and CSV sources Manipulate the data to prepare it for reporting Prepare tables in Power Query and load them into the data model Lab 2 Data Modelling And Exploration Create a range of different charts Highlight and cross-filter Create new groups and hierarchies Add new measures to the model Lab 3 Data Visualization Add conditional formatting to a report Add logos to a filter Import a custom visual Apply a custom theme Add bookmarks to the report to tell a story Lab 4 Publishing A Report And Creating A Dashboard Create a Workspace in the Power BI Service Publish a report to the Service Create a Dashboard and pin visuals to it Generate and view insights Lab 5 Collaboration Share a Dashboard Access a Dashboard on a Mobile Device

Dashboard In A Day (DIAD)
Delivered OnlineFlexible Dates
£400

Advanced Data Modelling and Shaping (MSIAD)

By Online Productivity Training

OVERVIEW Prerequisites—DIAD training or equivalent working experience This one-day course will cover using Power BI Desktop to import and shape data from a variety of sources. It will also walk through Power BI capabilities you can use to enhance the data model for your business users. The course covers key aspects of how to create a great data model to meet your business needs, various features in Power BI used to enhance data models so you can build great reports, and an introduction to DAX to create calculations. After completing this training, the attendees should be able to import data from a variety of data sources into Power BI, shape the data, create the data model, and write DAX functions to the Power BI model. COURSE BENEFITS: Understand the Power BI Desktop data model, its components and most effective schemas Describe concepts of calculated columns and measures Create queries using M Create calculations with DAX Understand the use of functions Create and optimize a data model Understand the consequences of data model design decisions WHO IS THE COURSE FOR? Power BI report developers who wish to improve the structure of their data models Power BI report developers who wish to use advanced features like parameters and M coding in Power Query Power BI practitioners who wish to optimise their models more effectively Attendees wishing to prepare thoroughly for the DAX In A Day course COURSE OUTLINE Module 1 Getting And Shaping The Data Understand what is meant by data model in the context of Power BI Understand the consequences of data model design decisions Understand consequences of Power BI’s data type handling Understand data connection options Module 2 Basic Data Modelling Understand basic data modelling Understand basic data model types Explore dimension tables and fact tables Explore data connections Module 3 Getting Started With M (Power Query Language) Get introduced to M Understand key components and syntax Module 4 Understanding Logic Operators Understand Transformations Understand Join operation Module 5 Introduction To DAX Get introduced to DAX and how can it be used Understand working with parameters and DAX (lab combining the previous module) Module 6 Working With Functions - DAX CALCULATE And More Understand working with functions Understand the basics of the CALCULATE formula Module 7 Modelling With Power BI & DAX Best Practice Gain familiarity with basic data modelling for business scenarios Learn some best practices for working with Power BI

Advanced Data Modelling and Shaping (MSIAD)
Delivered OnlineFlexible Dates
£400

DAX In A Day (DAXIAD)

By Online Productivity Training

OVERVIEW Prerequisites—DIAD training and Advanced Data Modeling and Shaping training or equivalent working experience This course has been designed specifically for experienced model developers and gives a more advanced treatment of DAX formulas than either DIAD or the PL-300 course. We recommend that attendees have prior experience working with Power BI Desktop to create data models. During this course you will review: Writing DAX formulas. Defining calculated tables and columns. Defining measures. Using DAX iterator functions. Modifying filter context. Using DAX time intelligence functions. After completing this training, the attendees should be able to work with Data Analysis Expressions (DAX), perform calculations and define common business calculations for use in reports, address performance and functionality concerns. COURSE BENEFITS: Understand Analytic queries in Power BI Create calculated tables, calculated columns and measures Use DAX functions and operators to build DAX formulas Use DAX iterator functions Create formulas that manipulate the filter context Use DAX time intelligence functions WHO IS THE COURSE FOR? Analysts with experience of Power BI wishing to develop more advanced formulas in DAX Power BI developers who wish to deepen their understanding of the process of calculating formulas so as to make development faster and more reliable LAB OUTLINE Lab 1 Setup Connect to data and understand the objectives of the future labs Lab 2 Write DAX Formulas For Power BI Create a measure Use variables in the measure definition Lab 3 Add Calculated Table And Columns Duplicate a table Create a hierarchy Create a date table Add calculated columns Lab 4 Add Measures To Power BI Desktop Models Add an implicit measure to a report Add an explicit measure Add a compound measure Add a quick measure Lab 5 Use DAX Iterator Functions In A Power BI Desktop Model Complex summarization Higher grain summarization Create ranking measure Lab 6 Modify DAX Filter Context In Power BI Desktop Models Apply Boolean expression filter Remove filters: use ALL Remove filters: use AllSelected Preserve filters: use KeepFilters HASONEVALUE ISINSCOPE Context transition Lab 7 Use DAX Time Intelligence Functions In Power BI Desktop Models TOTALYTD SAMEPERIODLASTYEAR Calculate new occurrences Snapshot calculations

DAX In A Day (DAXIAD)
Delivered OnlineFlexible Dates
£400

Advanced Visualization with Power BI (AVIAD)

By Online Productivity Training

OVERVIEW Prerequisites—DIAD training or equivalent working experience This one-day course will cover Power BI report layouts and structure the agile process to creating Power BI data visualizations. It will help attendees to understand the art behind visualizations, the implications behind choosing the right charts, the impact of color, shape, and size, and finally the use of Power BI custom visuals. The course includes various design patterns of dashboards and reports, as well as best practices for authoring great reports and dashboards for business users. The course content is managed by the Power BI engineering team at Microsoft. There is no exam associated with the course. COURSE BENEFITS: Understand the need for storytelling with data Understand the agile process to creating Power BI data visualizations Understand the art behind visualizations Gain familiarity with Power BI report layouts and structure Understand implications behind choosing the right charts Gain familiarity with using Power BI custom visuals WHO IS THE COURSE FOR? Power BI report developers who wish to improve the aesthetic quality of their reports Power BI and other BI practitioners who would like to understand more about the theory of data visualization BI practitioners who wish to create reports that communicate the meaning behind the data more clearly Power BI users who would like to explore the types of chart and visual available that answer different types of business question COURSE OUTLINE Module 1 What Is Storytelling With Data? Volume, Velocity and Variety The importance of business questions What is a story in this context? Module 2 The Science Behind Data Visualization Basic problems to avoid Memory and visualization Ways to spark iconic, short-term and long-term memory Module 3 The Process Behind Data Visualization Using an agile approach to report development Data structure and data grain Converting the story to a data model Module 4 Dashboards And Reports Terminology and definitions Dashboard layout and structure Report layout and structure Storyboarding Drill-through, bookmarks, toggles and tooltips Module 5 Chart Selection Charts for comparison Time series Proportions Constructing effective tables, cards and slicers Scatterplots Module 6 Accessibility And Custom Visuals Report accessibility checklists Custom visuals Creating a custom R visual Charticulator Module 7 Publishing And Formatting Colour schemes Making a Power BI theme Use of fonts, icons and symbols Sizing dashboard and report tiles Sparklines, hyperlinks and images Module 8 Report Authoring - Best Practices Design thought process The audience Defining the platform environment The user experience Visualization Implementation and testing Optimization Module 9 Dashboard And Goals Design Tips and tricks Best practices for dashboard design Tracking business metrics with goals

Advanced Visualization with Power BI (AVIAD)
Delivered OnlineFlexible Dates
£400

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry