3024 Dele courses

Effective Telephone Techniques - 1 day training course delivered in Nottingham practical workshop that challenges attendees to understand the strengths and weaknesses of their current telephone style, and help them develop more confident and successful telephone behaviours.

Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.

Handing Difficult Situations & People - 1 day training course delivered in Nottingham Enables participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid hostile situations which could escalate.

Our Asset Management Foundation Award course has been developed from our extensive and highly successful IAM Certificate courses to bring critical Asset Management principles and terminology delegates who need an introduction to Asset Management.

From Friend to Supervisor – establishing authority 1 day training course delivered in Nottingham Designed to provide participants with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.

Understanding Finance 1 day training course delivered in Nottingham This course will provide an overview of the most common financial terms and provide techniques to help you to understand and control your finances.

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.

Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the SlideShow '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Very patient Trainer. Happy to adapt course + help with problems on existing presentations. Andrea Lethbridge - CNN ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started with PowerPoint Identify the Components of the PowerPoint Interface Create a PowerPoint Presentation Accessing Help Choose the right view for the task in PowerPoint Normal view Slide Sorter view Notes Page view Outline view Add, rearrange, and delete slides in PowerPoint Working with Themes Add colour and design to my slides with themes Remove the current slide design (theme) Slide Layout What is a slide layout? Apply or change a slide layout Working with text Add text to a slide Create a new text box Format text Tables Add a table to a slide Format a Table Copy and paste a table from Word Insert an Excel spreadsheet within PowerPoint Edit Cells, Rows and Columns Delete a table Graphics Working with Clipart, and Shapes Selecting objects, shapes, pictures or text boxes Arrange a picture, shape or other object Adding Charts to Your Presentation Create a Chart Format a Chart Insert a Chart from Microsoft Excel Inserting date and slide numbers Add slide numbers to your presentation Hide slide numbers on the title slide Change where the page numbers appear on your slides Start your slide numbering with a specific number Print slides, notes, or handouts Create the Slide Show Record your slide show Preview the recorded slide show Turn slide timings off Set the slide timings manually Add or remove transitions between slides Add Animations to Text and Objects Deliver the Presentation Speakers notes Add speaker notes to your slides View your speaker notes as you deliver your slide show Who is this course for? Who is this course for? This course is designed for end users who are interested in learning the fundamentals needed to create and modify engaging presentations. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

The TQUK Level 3 Certificate in Supporting Teaching & Learning in Schools (RQF) Teaching Assistant Qualification is to enable you to gain a recognised (RQF) qualification as a Teaching Assistant. As a Teaching Assistant you are responsible for carrying out practical and administrative tasks, and you are required to work under the direction of the class teacher in the supervision and support of pupils’ learning. In doing this you are helping to make more time available for the Teacher to teach on a daily basis.