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725 Customer Relationship Management courses

Call Centre Training

4.7(160)

By Janets

Register on the Call Centre Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Call Centre Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Call Centre Training course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Call Centre Training course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Call Centre Training
Delivered Online On Demand4 hours 30 minutes
£25

Restaurant Management

4.7(160)

By Janets

Register on the Restaurant Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Restaurant Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Restaurant Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Handling Service Using Technology Introduction to Food Safety and the Law 00:27:00 Module 11: Teamwork and Daily Routine of a Restaurant Bacteria and Microbiological Hazards 00:27:00 Module 12: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Restaurant Management
Delivered Online On Demand4 hours 51 minutes
£25

Strategic Business Management - Online Diploma Course

4.7(160)

By Janets

Register on the Strategic Business Management - Online Diploma Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Strategic Business Management - Online Diploma Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Strategic Business Management - Online Diploma Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Strategic Business Management - Online Diploma Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Strategic Management Business Introduction to Strategic Management Business 00:43:00 Module 02: Corporate Governance Corporate Governance 00:37:00 Module 03: Industry Analysis Industry Analysis 00:32:00 Module 04: Strategy Formulation Strategy Formulation 00:48:00 Module 05: Strategy Implementation Strategy Implementation 00:45:00 Module 06: Evaluation and Control Evaluation and Control 00:40:00 Module 07: Building a Brand Building a Brand 00:38:00 Module 08: Generating Success from the Customer Relationship Generating Success from the Customer Relationship 00:40:00 Module 09: Social Responsibility and Ethics in Strategic Management Social Responsibility and Ethics in Strategic Management 00:39:00 Module 10: Getting Ready for Business Improvement Getting Ready for Business Improvement 00:40:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Strategic Business Management - Online Diploma Course
Delivered Online On Demand6 hours 42 minutes
£25

Cafeteria Manager

4.7(160)

By Janets

Register on the Cafeteria Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Cafeteria Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Cafeteria Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Cafeteria Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:27:00 Module 11: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:27:00 Module 12: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:28:00 Module 13: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:24:00 Module 14: Handling Service Using Technology Handling Service Using Technology 00:24:00 Module 15: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant 00:23:00 Module 16: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Assignment Assignment - Cafeteria Manager 00:00:00 Mock Exam Mock Exam - Cafeteria Manager 00:20:00 Final Exam Final Exam - Cafeteria Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Cafeteria Manager
Delivered Online On Demand7 hours 10 minutes
£25

Restaurant Manager

4.7(160)

By Janets

Register on the Restaurant Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Restaurant Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Restaurant Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Restaurant Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:27:00 Module 11: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:27:00 Module 12: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:28:00 Module 13: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:24:00 Module 14: Handling Service Using Technology Handling Service Using Technology 00:24:00 Module 15: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant 00:23:00 Module 16: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Assignment Assignment - Restaurant Manager 00:00:00 Mock Exam Mock Exam - Restaurant Manager 00:20:00 Final Exam Final Exam - Restaurant Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Restaurant Manager
Delivered Online On Demand7 hours 10 minutes
£25

Food and Beverage Director

4.7(160)

By Janets

Register on the Food and Beverage Director today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Food and Beverage Director is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Food and Beverage Director Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Food and Beverage Director, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry 00:21:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant 00:17:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements 00:20:00 Module 04: Menu Planning Menu Planning 00:26:00 Module 05: Drinks Management Drinks Management 00:17:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage 00:30:00 Module 07: Financing Your Business Financing Your Business 00:26:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees 00:26:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant 00:27:00 Module 10: Introduction to Food Safety and the Law Introduction to Food Safety and the Law 00:27:00 Module 11: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:27:00 Module 12: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:28:00 Module 13: Food Poisoning and Control Measures Food Poisoning and Control Measures 00:24:00 Module 14: Handling Service Using Technology Handling Service Using Technology 00:24:00 Module 15: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant 00:23:00 Module 16: Customer Relations and Marketing Policy Customer Relations and Marketing Policy 00:27:00 Assignment Assignment - Food and Beverage Director 00:00:00 Mock Exam Mock Exam - Food and Beverage Director 00:20:00 Final Exam Final Exam - Food and Beverage Director 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Food and Beverage Director
Delivered Online On Demand7 hours 10 minutes
£25

Sales Management Diploma Level 3

4.7(160)

By Janets

Learning Outcomes Learn all there is to know about managing a sales team, including how to inspire and lead them Learn every step of the sales process-from prospecting to closing deals and establishing enduring customer relationships-in detail. Familiarise yourself with effective communication strategies and approaches. Improve analytical abilities to spot important performance indicators, use data to boost sales, and make wise business decisions Discover the top methods for cultivating a customer-centric sales culture and maintaining customer relationships Get a recognised credential that shows off your knowledge of sales management, improving your job prospects and income possibilities. Description Are you prepared to advance your sales career? Our Level 3 Sales Management Diploma course will provide you the knowledge and skills you need to lead and inspire your team, surpass goals, and increase sales. Enrol with us to realise your full potential as a sales leader. This extensive course, Sales Management Diploma Level 3, is made to give students a thorough understanding of sales management as well as the abilities needed to manage a productive sales force. The course covers a variety of topics related to sales management, including creating a customer-centric sales culture, developing successful communication techniques, and using data to make strategic business decisions. The course material is designed to give students the theoretical understanding and hands-on experience they need to lead sales teams more efficiently and boost sales results. Learners will delve into subjects including sales campaign management, sales leadership, and sales planning throughout the course. Students who successfully complete the course will receive a credential that recognises their knowledge of sales management. Those who wish to further their careers in sales management and gain a thorough understanding of the subject should enrol in the Sales Management Diploma Level 3 course. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment In order to successfully complete the Sales Management Diploma Level 3 course, students will be required to pass both a mock test and a final examination. Passing both of these assessments is mandatory in order to earn the course certificate. Career path Taking the Sales Management Diploma Level 3 course in the UK can lead to a variety of career paths in the sales and marketing field. Here are some potential career paths and their average annual salary ranges, based on data from national salary surveys: Sales Manager - £30,000 to £60,000 Business Development Manager - £25,000 to £65,000 Account Manager - £22,000 to £50,000 Sales Director - £50,000 to £150,000 Course Content Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:00:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Sales Management Diploma Level 3
Delivered Online On Demand16 hours 45 minutes
£25

Strategic Business Management

By The Teachers Training

Overview Strategic Business Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Strategic Business Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 07 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training: Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Strategic Management Business Introduction to Strategic Management Business 00:45:00 Module 02: Corporate Governance Corporate Governance 00:39:00 Module 03: Industry Analysis Industry Analysis 00:34:00 Module 04: Strategy Formulation Strategy Formulation 00:50:00 Module 05: Strategy Implementation Strategy Implementation 00:47:00 Module 06: Evaluation and Control Evaluation and Control 00:42:00 Module 07: Building a Brand Building a Brand 00:40:00 Module 08: Generating Success from the Customer Relationship Generating Success from the Customer Relationship 00:42:00 Module 09: Social Responsibility and Ethics in Strategic Management Social Responsibility and Ethics in Strategic Management 00:41:00 Module 10: Getting Ready for Business Improvement Getting Ready for Business Improvement 00:36:00

Strategic Business Management
Delivered Online On Demand6 hours 56 minutes
£27.99

Unconscious Bias Training

4.8(9)

By Skill Up

Transcend constraining beliefs, hasty judgements, and unconscious biases that negatively filter the world for you with this Unconscious

Unconscious Bias Training
Delivered Online On Demand4 hours 17 minutes
£25

Credit Control Tools And Technologies

4.8(9)

By Skill Up

Venture into the dynamic world of credit control, focusing on contemporary tools and technologies to ensure financial stability in any enterprise.

Credit Control Tools And Technologies
Delivered Online On Demand1 hour 59 minutes
£25