725 Customer Relationship Management courses

Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD Certified Free Certificate from Reed CIQ Approved B2B Sales and Marketing Course Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards B2B Sales and Marketing 2:12:00 1: Module 1: Introduction to B2B Sales and Marketing Preview 13:38 2: Module 2: Understanding the B2B Buyer 12:18 3: Module 3: Creating a B2B Marketing Strategy 12:50 4: Module 4: Sales and Marketing Alignment 13:31 5: Module 5: Building a B2B Sales Team 14:06 6: Module 6: B2B Lead Generation 14:25 7: Module 7: B2B Sales Techniques 14:39 8: Module 8: B2B Sales Management 13:25 9: Module 9: Customer Relationship Management 11:00 10: Module 10: Global B2B Sales and Marketing 11:08 11: Leave A Review 01:00 Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD Certified Free Certificate from Reed CIQ Approved B2B Sales and Marketing Course Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards B2B Sales and Marketing 2:12:00 1: Module 1: Introduction to B2B Sales and Marketing Preview 13:38 2: Module 2: Understanding the B2B Buyer 12:18 3: Module 3: Creating a B2B Marketing Strategy 12:50 4: Module 4: Sales and Marketing Alignment 13:31 5: Module 5: Building a B2B Sales Team 14:06 6: Module 6: B2B Lead Generation 14:25 7: Module 7: B2B Sales Techniques 14:39 8: Module 8: B2B Sales Management 13:25 9: Module 9: Customer Relationship Management 11:00 10: Module 10: Global B2B Sales and Marketing 11:08 11: Leave A Review 01:00 Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Business Management Bundle Course Course 01: Level 2 Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 4 Time Management Course Course 06: Level 4 Copywriting Course 07: Workplace Stress Management ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management course] ***Level 2 Business Management*** Course Curriculum of Level 2 Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Spring! Give a compliment to your career and take it to the next level. This Digital Marketing will provide you with the essential knowledge to shine in your professional career. Throughout the Digital Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Digital Marketing course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Digital Marketing Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Digital Marketing Business Tips Course 04: Digital Marketing Agency Elite Consultants Masterclass Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales Course 08: Content Management Course 09: Ecommerce Management Course 10: Customer Relationship Management Course 11: Product Photography The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Digital Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Marketing bundle. Requirements This Digital Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having Digital Marketing expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Marketing, Content and Sales Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Marketing, Content and Sales Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Marketing, Content and Sales Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Marketing, Content and Sales Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Affiliate Marketing Course 02:Digital Marketing - Growth Hacking Techniques Course 03:Digital Marketing and Advertising Level 3 Course 04:Lead Generation with Attraction Marketing for Business Course 05:Social Media Marketing Training Course 06:LinkedIn Marketing & Sales Lead Generation Blueprint Course 07:Telesales Executive Training Course 08:Customer Relationship Management Course 09:Personal and Networking Skills Course 10:Effective Communication Skills Diploma Course 11:Creativity and Problem Solving Skills Course 12:Negotiation Essential Skills - Level 3 Course 13:Marketing Online Course Course 14:Strategic Planning and Analysis for Marketing Course 15:Webinar Marketing Funnel Course 16:Sales & Selling Management Course Course 17:Secrets of Successful Sales Course 18:Sales Negotiation Training Course 19:Visual Merchandising Course 20:Content Management Course 21:Content Writing & Copy Writing For SEO and Sales Course 22:Email Content Writing Course 23:Professional Email Marketing Diploma Course 24:Marketing Fundamentals Course 25:TikTok Marketing for Business Course 26:Facebook Marketing Course 27:Instagram Marketing Course 28:Property Marketing Course 29:Pinterest Marketing Course 30:Youtube Marketing Diploma 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Marketing, Content and Sales Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Course 01: Affiliate Marketing Understand the principles of affiliate marketing and its role in online business. Learn effective strategies for affiliate program selection and management. Explore techniques for building and nurturing relationships with affiliate partners. Analyze key performance indicators (KPIs) to evaluate the success of affiliate marketing campaigns. Develop practical skills for creating compelling affiliate content that resonates with target audiences. Course 02: Digital Marketing - Growth Hacking Techniques Master growth hacking techniques to accelerate digital marketing efforts. Explore innovative strategies for customer acquisition and retention. Learn how to leverage data analytics for informed decision-making in digital marketing. Implement A/B testing and other optimization methods to enhance campaign performance. Understand the ethical considerations and potential challenges associated with growth hacking in the digital landscape. Course 03: Digital Marketing and Advertising Level 3 Gain a comprehensive understanding of digital marketing and advertising concepts. Explore advanced targeting methods for digital advertising campaigns. Analyze case studies to understand successful digital marketing and advertising campaigns. Learn to create and execute effective digital advertising strategies across various platforms. Understand the legal and ethical considerations in digital marketing and advertising. Course 04: Lead Generation with Attraction Marketing for Business Develop proficiency in attraction marketing techniques for lead generation. Explore strategies to create engaging and valuable content to attract potential leads. Understand the psychology behind consumer attraction and decision-making. Learn to implement lead scoring systems for efficient lead management. Analyze and optimize attraction marketing campaigns for maximum lead conversion. Course 05: Social Media Marketing Training Gain a comprehensive understanding of social media platforms and their audiences. Develop strategies for creating engaging and shareable content on social media. Learn effective community management techniques to build a loyal online following. Utilize social media analytics to measure the impact and ROI of marketing efforts. Explore the latest trends and updates in social media marketing across different platforms. Course 06: LinkedIn Marketing & Sales Lead Generation Blueprint Optimise LinkedIn profiles for professional visibility. Utilise advanced lead generation strategies on the LinkedIn platform. Implement effective outreach tactics for B2B marketing and sales. Analyse LinkedIn analytics to measure campaign success. Create a comprehensive blueprint for LinkedIn marketing and sales lead generation. Course 07: Telesales Executive Training Develop effective communication skills for telesales. Learn proven techniques for building rapport and trust over the phone. Understand objection handling and negotiation in telesales. Explore compliance and ethical considerations in telesales practices. Master the art of closing deals through telesales. Course 08: Customer Relationship Management Understand the fundamentals and importance of customer relationship management (CRM). Implement CRM systems for efficient customer data management. Learn strategies for building and maintaining customer loyalty. Analyse customer behaviour data to enhance business strategies. Develop skills to handle customer feedback and resolve issues effectively. Course 09: Personal and Networking Skills Develop effective personal branding strategies. Enhance networking skills for professional and personal growth. Master the art of effective communication in networking settings. Learn to build and nurture professional relationships. Understand the role of emotional intelligence in personal and networking success. Course 10: Effective Communication Skills Diploma Develop clear and concise communication skills for various contexts. Improve listening skills for better understanding and response. Master written communication techniques for business and personal scenarios. Explore non-verbal communication and its impact on effective communication. Understand cultural sensitivity and diversity in communication. Course 11: Creativity and Problem Solving Skills Cultivate creative thinking techniques for problem-solving. Explore methods to overcome creative blocks and foster innovation. Understand the psychology of creativity and its application in various fields. Develop strategies for collaborative problem-solving in professional settings. Apply creative problem-solving skills to real-world scenarios. Course 12: Negotiation Essential Skills - Level 3 Master advanced negotiation techniques for business and personal situations. Understand the principles of principled negotiation and win-win outcomes. Explore the psychology of negotiation and persuasion. Develop strategies for effective conflict resolution through negotiation. Enhance skills in preparing, conducting, and concluding successful negotiations. Course 13: Marketing Online Course Gain a comprehensive understanding of online marketing fundamentals. Explore digital marketing channels, including SEO, SEM, and content marketing. Learn effective online advertising strategies and campaign management. Understand the role of analytics in measuring online marketing success. Develop a strategic online marketing plan for business growth. Course 14: Strategic Planning and Analysis for Marketing Understand the importance of strategic planning in marketing. Analyse market trends and conduct competitor analysis. Develop strategic marketing plans aligned with organisational goals. Implement SWOT analysis and other tools for effective planning. Learn to adapt marketing strategies in response to changing market conditions. Course 15: Webinar Marketing Funnel Master the art of creating and hosting effective webinars. Develop strategies to attract, engage, and convert webinar participants. Understand webinar analytics and measure the success of marketing funnels. Create compelling webinar content for different audience segments. Optimise webinar marketing funnels for lead generation and conversion. Course 16: Sales & Selling Management Course Understand the principles of effective sales management. Develop sales strategies for different market segments. Explore techniques for building and managing a successful sales team. Learn to analyse sales performance and implement improvements. Understand the ethical considerations in sales and selling management. Course 17: Secrets of Successful Sales Master the art of persuasive sales techniques. Develop effective closing strategies for different sales scenarios. Understand customer psychology and buying motivations. Learn objection handling and negotiation skills for successful sales. Apply ethical practices for long-term customer relationships. Course 18: Sales Negotiation Training Understand the dynamics of negotiation in sales. Develop advanced negotiation skills for complex sales scenarios. Learn to navigate objections and challenges during sales negotiations. Explore strategies for achieving win-win outcomes in sales. Apply negotiation tactics to enhance overall sales performance. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Course 19: Visual Merchandising Understand the principles of effective visual merchandising. Learn to create visually appealing and cohesive displays. Explore techniques to attract and engage customers through visual elements. Understand the role of visual merchandising in branding and marketing. Apply principles of colour, layout, and space in visual merchandising. Course 20: Content Management Gain proficiency in content management systems (CMS). Learn to create and organise digital content effectively. Explore strategies for content distribution and syndication. Understand the importance of content governance and compliance. Develop skills for maintaining and updating content for optimal performance. Course 21: Content Writing & Copywriting For SEO and Sales Develop writing skills for effective content creation and copywriting. Understand the principles of SEO writing to enhance online visibility. Learn persuasive copywriting techniques to drive sales and conversions. Explore content planning and strategy for different marketing goals. Apply best practices in writing content that resonates with target audiences. Course 22: Email Content Writing Master the art of writing compelling and engaging email content. Develop strategies for effective email copywriting and storytelling. Understand the psychology of email recipients for impactful communication. Learn to create personalised and targeted email campaigns. Analyse email metrics to improve the effectiveness of content. Course 23: Professional Email Marketing Diploma Gain comprehensive knowledge of email marketing fundamentals. Develop proficiency in email marketing strategy and campaign planning. Explore segmentation and automation for targeted email campaigns. Understand regulatory compliance and ethical considerations in email marketing. Analyse email marketing metrics for continuous improvement. Course 24: Marketing Fundamentals Understand the foundational concepts and principles of marketing. Explore the marketing mix: product, price, place, and promotion. Learn market segmentation and targeting strategies. Understand consumer behaviour and the decision-making process. Apply marketing fundamentals to create effective marketing plans. Course 25: TikTok Marketing for Business Gain insights into the TikTok platform and its audience. Develop strategies for creating engaging and shareable content on TikTok. Understand TikTok's advertising features and options. Learn to leverage TikTok influencers for business promotion. Analyse TikTok analytics to measure the success of marketing efforts. Course 26: Facebook Marketing Gain a comprehensive understanding of Facebook's marketing features. Develop strategies for creating engaging content on the Facebook platform. Explore Facebook advertising options and campaign management. Understand Facebook analytics for measuring campaign performance. Learn to leverage Facebook insights for audience targeting. Course 27: Instagram Marketing Understand Instagram's role in a comprehensive marketing strategy. Develop visually appealing content for Instagram marketing. Explore Instagram advertising features and sponsored content. Learn effective hashtag strategies and community engagement on Instagram. Analyse Instagram analytics for continuous improvement. Course 28: Property Marketing Gain insights into property marketing strategies for different markets. Explore online and offline channels for property promotion. Understand the legal and ethical considerations in property marketing. Learn to create visually appealing property listings and marketing materials. Develop strategies for effective communication with potential buyers and sellers. Course 29: Pinterest Marketing Understand the role of Pinterest in a visual marketing strategy. Develop strategies for creating pinnable and shareable content on Pinterest. Explore Pinterest advertising options for business promotion. Requirements Course 30: Youtube Marketing Diploma Gain a comprehensive understanding of YouTube as a marketing platform. Develop strategies for creating and optimising YouTube channel content. Explore YouTube advertising options and campaign management. Learn to analyse YouTube analytics for measuring video performance. Understand the role of storytelling and engagement in successful YouTube marketing. To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Marketing, Content and Sales Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

11-in-1 Premium Bundle | CPD QS Certified | 125 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180 | Lifetime Access | Customer Support | Enrol Today

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included