851 Customer Relationship Management courses

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! If you are looking for a comprehensive commercial management course, then you have come to the right place. Our Commercial Management course bundle includes 11 courses that cover various aspects of commercial management, from commercial and contract law to financial analysis, marketing, and corporate social responsibility. The first course in this bundle is QLS-endorsed, which means that you will receive a hardcopy certificate from QLS upon completing it. This certificate will be a valuable addition to your CV, as it demonstrates your commitment to learning and your knowledge of commercial management. The other ten courses in this bundle are CPD-QS accredited, which is a recognized accreditation that ensures the quality of the training you will receive. Through this course bundle, you will learn how to manage contracts, analyse financial data, handle taxes, and manage relationships with customers and the public. You will also learn how to navigate the import/export process, use Xero accounting software, and develop effective marketing and PR strategies. By the end of this course bundle, you will have gained a broad and deep understanding of commercial management, and you will be equipped with the skills you need to succeed in this field. Enrol now in our Commercial Management course bundle and take the first step towards advancing your career in this exciting field. This Commercial Management Bundle Package includes: Course 01: Diploma in Commercial Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Commercial Law Course 02: Contracts Law UK Course 03: Financial Analysis Course Course 04: Tax Accounting Course Course 05: Import/Export Processing Course 06: Xero Accounting & Bookkeeping Course Course 07: Customer Relationship Management Course 08: Public Relation Course 09: Marketing Course Course 10: Corporate Social Responsibility (CSR) Why Prefer This Commercial Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Commercial Management bundle courses, you will be able to learn: Understand the principles of commercial law and contract law in the UK Analyse financial data to make informed business decisions Understand the UK tax system and how to handle taxes for businesses Navigate the import/export process and comply with regulations Use Xero accounting software to manage business finances Manage customer relationships and develop effective marketing strategies Develop and implement corporate social responsibility strategies to enhance the reputation of a business ***Curriculum breakdown of Commercial Management *** Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations How is the Commercial ManagementBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Commercial Management course bundle is designed for individuals who are interested in pursuing a career in commercial management, as well as professionals who want to enhance their skills and knowledge in this field. This course bundle is particularly relevant for: Entrepreneurs and business owners Managers and executives Accountants and financial analysts Sales and marketing professionals HR professionals Career path This bundle will give you an edge in various professions. Such as: Commercial Manager - £50,000 per year Financial Analyst - £40,000 per year Tax Advisor - £35,000 per year Marketing Manager - £45,000 per year PR Manager - £35,000 per year Import/Export Coordinator - £25,000 per year CSR Manager - £40,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Commercial Management at QLS Level 5 Hard copy certificate - Included

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Course Overview From planning to execution, every business needs proper management. Take your first step in the business world with commercial management skills. Learn the necessary commercial management skills from this Commercial Management Masterclass course and give your planning and management skills a huge boost. In this Commercial Management Masterclass course, you will learn the basic principles and fundamentals of commercial management. You will understand how to maintain commercial relationships and improve your negotiation skill. This course will teach you budget management, cash flow management and risk management strategies with understandable and bite-sized lessons.  From this comprehensive Commercial Management Masterclass course, you will be able to understand what is important for your business and how you can plan a successful business plan from scratch. This course will help you acquire the skills you need for business analysis and commercial management. Learning Outcomes Learn about the basic principles of commercial management Understand how you can make a commercial relationship with your partners and clients Understand the importance of partnership agreements Understand the steps of cash flow management Familiarize with different negotiation skills Know about different commercial risk and risk management techniques Gain in-depth knowledge about commercial project management Get to know about the customer life cycle Be able to manage customer lifecycle effectively Understand the roles of shareholders in commercial management Learn about the laws and legislation of commercial management Who is this course for? The Commercial management masterclass course is ideal for aspiring professionals who want to establish their careers in commercial management. This course will teach you negotiation planning and management skills from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Commercial Management Masterclass course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Commercial Managers Managing Directors Executive Officers Business Owners Entrepreneurs Project Planners Business Analysts Idea Generators Module 01: Introduction to Commercial Management Introduction to Commercial Management 00:26:00 Module 02: Commercial Relationship Part-1 Commercial Relationship Part-1 00:18:00 Module 03: Commercial Relationship Part-2 Commercial Relationship Part-2 00:22:00 Module 04: Partnership and Agreements Partnership and Agreements 00:27:00 Module 05: Budget Management Budget Management 00:35:00 Module 06: Cash Flow Management Part- 1 Cash Flow Management Part- 1 00:22:00 Module 07: Cash Flow Management Part- 2 Cash Flow Management Part- 2 00:25:00 Module 08: Negotiation Negotiation 00:24:00 Module 09: Commercial Risk Management Commercial Risk Management 00:29:00 Module 10: Commercial Project Management Commercial Project Management 00:29:00 Module 11: Customer Relationship Management (CRM) Part-1 Customer Relationship Management (CRM) Part-1 00:32:00 Module 12: Customer Relationship Management (CRM) Part-2 Customer Relationship Management (CRM) Part-2 00:34:00 Module 13: Managing Customer Lifecycle Managing Customer Lifecycle 00:26:00 Module 14: Roles of Shareholders in Commercial Management Roles of Shareholders in Commercial Management 00:32:00 Module 15: Loans and Debts Management Loans and Debts Management 00:26:00 Module 16: Commercial Legislations Commercial Legislations 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Limited Time Offer*** Are you ready to dive into the exciting world of Property Management? As the real estate industry continues to boom, the demand for skilled Property Managers has skyrocketed. In fact, according to the Bureau of Labor Statistics, the employment of Property, Real Estate, and Community Association Managers is projected to grow 8% from 2020 to 2030, adding over 44,800 new jobs to the market. This comprehensive Property Management training bundle covers a wide array of topics, ensuring you gain a well-rounded understanding of the field. Dive into the fundamentals of Property Management, exploring property management principles, legal frameworks, and best practices. Expand your knowledge with courses on Property Development, Property Law and Legislation, Property & Estate Agency, Social Housing and Tenant Management, Wills and Probate Laws. Further, you'll delve into essential business concepts such as Capital Budgeting & Investment Decision Rules, Sales Psychology, Tax Accounting, and Customer Relationship Management, equipping you with the versatile skillset to excel in this dynamic industry. Courses Are Included in this Property Management Bundle: Course 01: Level 3 Diploma in Property Management (Property Manager) - QLS Endorsed Course 02: Property Development Diploma Course 05: Property Law and Legislation Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Sales: Psychology of Customers Course 10: Level 3 Tax Accounting Course 11: Customer Relationship Management Learning Outcomes of Property Management Upon completion of the bundle, learners will: Understand the role and responsibilities of a property manager. Gain theoretical knowledge about UK Property laws and regulations. Learn about social housing management and property marketing skills. Understand residential property sales and surveying. Develop foundational knowledge about real estate operations. Understand the Construction Industry Scheme (CIS) and letting agent operations. Learn to write effective business proposals for property projects. Start your learning journey straightaway! Course Curriculum of Property Management 01 Introduction to Property Management 02 The Role and Responsibilities of a Property Manager 03 Listing Properties and Marketing 04 The Letting Process and Tenancy Agreement 05 The Property Management Process 06 Keeping Tenants Long Term 07 Regulations of Property Management 08 Changes in the UK Property Market: An Opportunity CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Property Manager (£22,000 - £45,000) Real Estate Agent (£18,000 - £50,000) Letting Agent (£17,000 - £30,000) Residential Surveyor (£22,000 - £60,000) Property Marketer (£20,000 - £35,000) Social Housing Manager (£26,000 - £40,000)

Course Description Get instant knowledge from this bite-sized Travel Agent and Consultant Training Part - 2 course. This course is very short and you can complete it within a very short time. In this Travel Agent and Consultant Training Part - 2 course you will get fundamental ideas of travel agent and consultation, the key strategy of developing communication skills, customer service and so on. Enrol in this course today and start your instant first step towards developing communication skills. Learn faster for instant implementation. Learning Outcome Familiarise with developing communication skills Understand customer service and satisfaction Gain in-depth knowledge of customer relationship management (CRM) Deepen your understanding of human resource management in the travel industry Strengthen crisis and visitor attraction management How Much Do Travel Agents Earn? Senior - £36,000 (Apprx.) Average - £22,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Travel Agent and Consultant Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Travel Agent and Consultant Training Part - 2 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Assignment Assignment - Travel Agent and Consultant Training Part - 2 00:00:00

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Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams