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725 Customer Relationship Management courses

SAP CRM Training Online

By Osborne Training

SAP CRM Training Online SAP CRM (Customer Relationship Management) module empowers you to manage all of your customer-related data and contacts. In SAP CRM training course you will learn how to leverage functionality for the full spectrum of CRM processes including sales, service, marketing, and operations. Powered with an understanding and knowledge of the comprehensive functionality in SAP CRM, you can easily manage the entire customer life cycle efficiently and intelligently. SAP CRM is one of the significant part of SAP Business Suite to manage customer relationship. It supports all customer-focused business areas such as marketing, sales and service. A component of SAP CRM, CRM Analytics, enables organizations to gather all relevant information about various key factors such as a customer and analyse the knowledge base to incorporate insights into operational processes and helps in strategic decision-making. SAP CRM Basic Functions and Master Data SAP CRM Sales, Marketing, Services and Middleware SAP CRM WORKSHOP/Project orientation Training

SAP CRM Training Online
Delivered OnlineFlexible Dates
Price on Enquiry

Account management

By Compete High

Unlock Your Potential with Account Management Mastery Course! Are you ready to soar in the dynamic world of business? 🚀 Welcome to the Account Management Mastery Course, where you'll discover the keys to unlocking unparalleled success in managing client relationships, driving revenue, and fostering long-term partnerships. If you're ready to take your career to new heights and become a force to be reckoned with in the realm of account management, then this course is your ticket to excellence.   Why Account Management Matters In today's competitive business landscape, effective account management is more critical than ever before. It's the backbone of sustainable growth and profitability for companies across industries. Account managers play a pivotal role in nurturing client relationships, understanding their needs, and delivering solutions that exceed expectations. With the right skills and strategies, you can transform ordinary clients into loyal advocates who propel your business forward.   What You'll Gain 🔑 Strategic Insights: Learn the art of strategic account planning and gain valuable insights into your clients' businesses. Develop customized strategies to drive mutual growth and success. 🔑 Effective Communication: Master the art of communication and negotiation to build trust, resolve conflicts, and win over even the toughest clients. Develop your persuasion skills and become a master influencer. 🔑 Relationship Building: Cultivate lasting relationships with your clients based on trust, respect, and mutual understanding. Discover the secrets to building rapport and fostering loyalty that stands the test of time. 🔑 Revenue Generation: Unlock the secrets to driving revenue and maximizing profitability through upselling, cross-selling, and identifying new business opportunities within your accounts. 🔑 Problem Solving: Develop the ability to anticipate and address challenges before they arise. Learn how to navigate difficult situations with grace and professionalism, turning obstacles into opportunities for growth.   Who is This For? The Account Management Mastery Course is designed for professionals across industries who are passionate about driving results and exceeding client expectations. Whether you're a seasoned account manager looking to sharpen your skills or a newcomer eager to make your mark in the field, this course is your pathway to success. Sales representatives, client success managers, business development executives, and entrepreneurs alike will benefit from the practical insights and strategies offered in this comprehensive program.   Career Path With the skills and knowledge gained from the Account Management Mastery Course, you'll be poised for success in a variety of career paths, including: 🌟 Account Manager: Take on leadership roles within your organization and become a trusted advisor to your clients. 🌟 Business Development Executive: Drive business growth and expansion by identifying new opportunities and cultivating strategic partnerships. 🌟 Client Success Manager: Ensure the satisfaction and loyalty of your clients by delivering exceptional service and support. 🌟 Entrepreneur: Apply your newfound skills to build and grow your own business, creating value for your clients and driving long-term success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! The Account Management Mastery Course caters to professionals at all levels, from beginners to seasoned veterans. Our comprehensive curriculum is designed to provide valuable insights and practical strategies that anyone can apply to excel in the field of account management. Q: Can I access the course materials at my own pace? A: Yes! We understand that professionals have busy schedules, which is why our course is designed to be flexible. You can access the materials at any time and progress through the course at your own pace. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the Account Management Mastery Course, you will receive a certificate of completion that you can proudly showcase to demonstrate your expertise and commitment to excellence in account management. Q: Are there any prerequisites for enrolling in the course? A: While there are no formal prerequisites for enrolling in the course, a basic understanding of business principles and client relationship management would be beneficial. However, our course is designed to accommodate learners with diverse backgrounds and experiences. Q: Will I have access to instructors for guidance and support? A: Absolutely! Our team of experienced instructors is dedicated to providing personalized support and guidance throughout your learning journey. Whether you have questions about course materials or need assistance with assignments, we're here to help you succeed.   Don't Miss Out on This Opportunity! Are you ready to take your career to the next level and become a master of account management? Don't miss out on this opportunity to unlock your full potential and achieve unparalleled success. Enroll in the Account Management Mastery Course today and embark on a transformative journey towards excellence! Course Curriculum Module 1_ Introduction to Account Management Introduction to Account Management 00:00 Module 2_ Customer Relationship Management Customer Relationship Management 00:00 Module 3_ Sales and Negotiation Techniques Sales and Negotiation Techniques 00:00 Module 4_ Account Planning and Strategy Account Planning and Strategy 00:00 Module 5_ Technology and Tools for Account Management Technology and Tools for Account Management 00:00 Module 6_ Marketing and Advertising Marketing and Advertising 00:00 Module 7_ Sales and Negotiations Sales and Negotiations 00:00 Module 8_ Customer Service and Support Customer Service and Support 00:00 Module 9_ Account Management Account Management 00:00 Module 10_ Performance Management and Evaluation Performance Management and Evaluation 00:00

Account management
Delivered Online On Demand10 hours
£25

Property Management Training

5.0(10)

By Apex Learning

Tired of browsing and searching for a Property Management Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Property Management Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Property Management Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Property Management Training and help you along your learning journey. Advanced audio-visual learning modules of these Property Management Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Property Management Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Property Management Training Bundle Consists of the following Premium courses: Course 01: Property Management Course 02: Property Development Diploma Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Level 3 Tax Accounting Course 10: Customer Relationship Management Course 11: Digital Marketing and Advertising Level 3 Course 12: Sales: Psychology of Customers Course 13: Business Writing Course 14: Effective Communication Skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Property Management Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Property Management Training to advance your career, and use the premium study materials from Apex Learning. CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Property Management Training bundle. Requirements Our Property Management Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Property Management Training
Delivered Online On Demand
£79

Invoicing and Sales

By Compete High

🚀 Introducing: Invoicing and Sales Mastery Course! Are you ready to supercharge your business's financial success? Dive into the world of invoicing and sales with our comprehensive text course designed to elevate your skills and propel your career to new heights. Whether you're a seasoned entrepreneur, a budding freelancer, or a curious professional looking to expand your knowledge, this course is your ticket to mastering the art of invoicing and sales.   📝 Why Invoicing and Sales Matter: Unlock Your Business's Potential Invoicing and sales are the lifeblood of any successful enterprise. Efficient invoicing ensures timely payments, smooth cash flow, and stronger client relationships. Meanwhile, mastering the art of sales empowers you to close deals, expand your customer base, and drive revenue growth. With our course, you'll gain invaluable insights into crafting persuasive sales pitches, streamlining invoicing processes, and optimizing your financial workflows for maximum efficiency and profitability.   🎓 What You'll Learn: Invoicing Essentials: Discover the fundamentals of creating professional invoices, including best practices for formatting, itemizing, and sending invoices to clients. Say goodbye to overdue payments and hello to prompt, hassle-free transactions. Sales Strategies: Uncover the secrets of effective sales techniques, from building rapport with prospects to overcoming objections and sealing the deal. Whether you're selling products, services, or ideas, our course equips you with the tools you need to close more deals and drive revenue. Financial Management: Learn how to manage your business's finances like a pro, from tracking expenses and revenue to forecasting cash flow and optimizing profitability. With our expert guidance, you'll gain the confidence to make informed financial decisions that propel your business forward. Customer Relationship Management: Cultivate lasting relationships with your clients by mastering the art of customer relationship management. From nurturing leads to providing exceptional post-sales support, you'll learn how to delight your customers at every touchpoint and turn them into loyal brand advocates. Automation and Efficiency: Harness the power of automation to streamline your invoicing and sales processes, saving time and reducing errors. Our course introduces you to cutting-edge tools and technologies that revolutionize how you do business, empowering you to work smarter, not harder.   👩‍💼 Who Is This For? Entrepreneurs: Whether you're running a startup or a seasoned business owner, mastering invoicing and sales is essential for driving growth and profitability. Freelancers: Take control of your freelance career by mastering the art of invoicing and sales. With our course, you'll learn how to attract clients, negotiate rates, and ensure timely payments for your services. Sales Professionals: Sharpen your sales skills and take your career to the next level with our comprehensive course. From entry-level sales reps to seasoned sales executives, there's something for everyone in our curriculum. Small Business Owners: Running a small business comes with its unique challenges, but mastering invoicing and sales doesn't have to be one of them. Our course provides you with the tools and strategies you need to succeed in today's competitive marketplace.   🚀 Career Path: Sales Representative: Kickstart your career in sales with a solid foundation in sales techniques and strategies. Our course equips you with the skills you need to excel in entry-level sales roles and climb the corporate ladder. Sales Manager: Elevate your career to the next level by mastering advanced sales management techniques. With our course, you'll learn how to lead sales teams, drive revenue growth, and exceed targets with confidence. Entrepreneur: Launch and grow your own business with confidence, armed with the knowledge and skills to succeed in today's competitive marketplace. Our course provides you with the essential tools and strategies you need to turn your entrepreneurial dreams into reality. Financial Analyst: Leverage your expertise in financial management to pursue a career as a financial analyst. Our course equips you with the skills to analyze financial data, make informed recommendations, and drive strategic decision-making for businesses of all sizes.   📚 Frequently Asked Questions (FAQs): Q: Is this course suitable for beginners? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners looking to build a strong foundation to seasoned professionals seeking to enhance their skills. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks, but you're free to progress at your own pace. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in the course. However, a basic understanding of business concepts and terminology may be beneficial. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course, you'll receive a certificate of achievement to showcase your newfound skills and expertise. Q: Is there ongoing support available after completing the course? A: Absolutely! We're committed to your success every step of the way. Our dedicated support team is on hand to answer any questions you may have and provide assistance as you apply your newfound skills in the real world.   🌟 Unlock Your Potential: Enroll Today! Don't let the complexities of invoicing and sales hold you back from achieving your business goals. Join thousands of successful entrepreneurs, freelancers, and professionals who have transformed their careers with our Invoicing and Sales Mastery Course. Enroll today and take the first step towards unlocking your full potential! Course Curriculum Module 1_ Introduction to Invoicing and Sales Introduction to Invoicing and Sales 00:00 Module 2_ Creating Professional Invoices Creating Professional Invoices 00:00 Module 3 Invoicing Software and Tools Invoicing Software and Tools 00:00 Module 4 Sales Techniques and Strategies Sales Techniques and Strategies 00:00 Module 5 Effective Negotiation Strategies for Sales and Procurement Effective Negotiation Strategies for Sales and Procurement 00:00 Module 6 Contract Management and Business Agreements Contract Management and Business Agreements 00:00

Invoicing and Sales
Delivered Online On Demand6 hours
£25

Retail and Customer Management

By Compete High

🎉 Unlock the Secrets to Retail Success with Our Text Course: 'Retail and Customer Management'! 🎉 Are you ready to elevate your career in the dynamic world of retail? Look no further! Our comprehensive text course, 'Retail and Customer Management,' is designed to equip you with the essential skills and strategies needed to thrive in the competitive retail landscape.   🌟 Why Choose Our Course? 🌟 In today's fast-paced retail environment, the ability to effectively manage customers and operations is crucial for success. Our course offers a holistic approach to retail management, covering key topics such as customer service techniques, inventory management, sales strategies, and employee supervision. Whether you're a seasoned retail professional looking to sharpen your skills or a newcomer eager to break into the industry, our course has something for everyone. Here are just a few reasons why our course stands out: Comprehensive Curriculum: Our course covers all aspects of retail and customer management, providing you with a solid foundation of knowledge and practical skills. Expert Insights: Learn from industry experts who have years of experience in the retail sector. Gain valuable insights and best practices that you can apply to your own career. Flexible Learning: Access course materials anytime, anywhere, and at your own pace. Whether you prefer to study on your lunch break or during your commute, our text-based format allows for convenient learning. Interactive Assignments: Put your knowledge into practice with engaging assignments and case studies. Learn through hands-on activities that simulate real-world retail scenarios. Networking Opportunities: Connect with fellow students and industry professionals through our online community. Share ideas, ask questions, and build valuable relationships that can enhance your career prospects.   👩‍💼 Who is this for? 👨‍💼 Our course is suitable for a wide range of individuals, including: Retail managers and supervisors looking to enhance their leadership skills. Frontline retail employees seeking to improve their customer service abilities. Entrepreneurs interested in starting their own retail business. Students and recent graduates aspiring to pursue a career in retail management. Anyone passionate about delivering exceptional customer experiences in the retail sector. No matter your background or experience level, our course is designed to help you succeed in the dynamic world of retail.   🚀 Career Path 🚀 Upon completing our course, you'll be equipped with the knowledge and skills needed to pursue various career opportunities in the retail industry. Here are just a few potential career paths: Retail Manager: Take on leadership roles in retail stores, overseeing day-to-day operations, managing staff, and optimizing sales performance. Customer Service Manager: Specialize in providing exceptional customer service, resolving issues, and implementing strategies to enhance customer satisfaction. Visual Merchandiser: Use your creativity to design visually appealing store layouts and displays that attract customers and drive sales. Inventory Control Specialist: Manage inventory levels, track product movements, and implement strategies to minimize stock shortages and overages. Retail Buyer: Source and purchase merchandise for retail stores, analyzing market trends and negotiating with suppliers to ensure a profitable product assortment. By mastering the principles of retail and customer management, you'll be well-positioned to pursue a rewarding career in this dynamic industry.   📚 FAQs (Frequently Asked Questions) 📚 Q: Is this course suitable for beginners? A: Yes! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting out in retail or looking to advance your career, you'll find valuable insights and practical guidance to help you succeed. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and schedule. On average, most students complete the course within a few weeks to a few months. However, since our course is self-paced, you have the flexibility to study at your own speed. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in our course. Whether you're a seasoned retail professional or a newcomer to the industry, you're welcome to join us and elevate your skills in retail and customer management. Q: Can I access the course materials on my mobile device? A: Absolutely! Our course platform is mobile-friendly, allowing you to access all course materials from your smartphone or tablet. Study on the go and learn at your convenience, whenever and wherever you choose. Q: Is there a certificate of completion available? A: Yes, upon successfully completing the course requirements, you will receive a certificate of completion. This certificate serves as a testament to your newfound skills and can be a valuable addition to your resume or LinkedIn profile.   Don't miss out on this opportunity to supercharge your career in retail! Enroll in our 'Retail and Customer Management' course today and take the first step towards achieving your professional goals. Unlock the secrets to retail success and embark on a journey to a brighter future! 🌟 Course Curriculum Module 1 Introduction to Retail and Customer Management Introduction to Retail and Customer Management 00:00 Module 2 Customer Behavior and Market Segmentation Customer Behavior and Market Segmentation 00:00 Module 3 Understanding Customer Behavior and Preferences Understanding Customer Behavior and Preferences 00:00 Module 4 Marketing Strategies for Retail Success Marketing Strategies for Retail Success 00:00 Module 5 Operational Excellence in Retail Management Operational Excellence in Retail Management 00:00 Module 6 Enhancing Customer Experience through Employee Engagement Enhancing Customer Experience through Employee Engagement 00:00 Module 7 Effective Customer Relationship Management Strategies Effective Customer Relationship Management Strategies 00:00

Retail and Customer Management
Delivered Online On Demand7 hours
£25

Marketing Strategies for Small Business Owners

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Marketing bundle will help you stay ahead of the pack. Throughout the Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Marketing course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Marketing Bundle Consists of the following Premium courses: Course 01: Marketing Fundamentals Course 02: Business Branding Course 03: Strategic Planning and Analysis for Marketing Course 04: Digital Marketing Course 05: Social Media Marketing Training Course 06: Sales Training Course 07: Disruptive Innovation for Business Course 08: Research Methods in Business Course 09: Influencing and Negotiating Course 10: Customer Relationship Management Course 11: Cross-Cultural Awareness Training Enrol now in Marketing to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Introduction to Marketing Fundamentals Definitions of Marketing Traditional vs Contemporary Marketing Marketing Management Orientations Understand your Customers Segmentation CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Marketing bundle. Requirements This Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Marketing Fundamentals) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Marketing Strategies for Small Business Owners
Delivered Online On Demand
£53

Accelerated Revenue Generation

By Compete High

🚀 Unleash Your Business Potential with 'Accelerated Revenue Generation' 🚀 Are you ready to propel your business to new heights and supercharge your revenue? Introducing our game-changing online course: 'Accelerated Revenue Generation.'   🌐 What is 'Accelerated Revenue Generation'? This course is not just about making money; it's about creating a sustainable and thriving business. Whether you're a seasoned entrepreneur or just starting, this comprehensive program is designed to equip you with the strategies and tactics needed to accelerate your revenue generation and achieve unprecedented success.   🚀 Why Choose 'Accelerated Revenue Generation'? Proven Strategies: Learn from industry experts who have successfully scaled businesses. Gain insights into tried-and-tested strategies that work across various industries. Holistic Approach: This course covers the entire revenue generation spectrum, from lead acquisition and conversion optimization to customer retention. We leave no stone unturned in ensuring you have a comprehensive understanding of revenue dynamics. Actionable Insights: Get ready-to-implement techniques and frameworks that you can apply immediately. No fluff, just practical advice to drive results. Customizable for Any Business: Whether you run a startup, a small business, or a large enterprise, the principles taught in this course can be tailored to suit your unique business needs.   📚 What You'll Learn: Strategic Marketing: Craft compelling marketing campaigns that resonate with your target audience and drive sales. Sales Funnel Mastery: Optimize your sales funnel for maximum conversions and customer retention. Customer Relationship Management: Build and maintain strong customer relationships to foster loyalty and repeat business. Data-Driven Decision Making: Learn how to leverage data and analytics to make informed business decisions and drive revenue growth. Scaling Strategies: Explore methods for scaling your business efficiently without compromising on quality. Innovative Revenue Streams: Identify and implement new and creative revenue streams to diversify your income sources.   💡 Who Should Enroll? Entrepreneurs looking to scale their business Marketing professionals seeking advanced revenue generation techniques Small business owners aiming for sustainable growth Anyone passionate about maximizing their revenue potential     🌟 Don't miss this opportunity to transform your business and boost your revenue exponentially! Enroll in 'Accelerated Revenue Generation' now and take the first step toward a more prosperous future. Course Curriculum

Accelerated Revenue Generation
Delivered Online On Demand1 hour
£25

Travel Administrator

4.7(160)

By Janets

Register on the Travel Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Travel Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Travel Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Travel Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:12:00 Module 02: Tourism Products and Services Tourism Products and Services 00:14:00 Module 03: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 04: Developing Communication Skills Developing Communication Skills 00:13:00 Module 05: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:18:00 Module 06: Transport Management Procedure Transport Management Procedure 00:14:00 Module 07: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 08: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 09: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 10: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 11: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 12: Handling Customer Complaints Handling Customer Complaints 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Administrator
Delivered Online On Demand3 hours 23 minutes
£25

PR and CRM Training - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | Free PDF & Hardcopy Certificates | 80 CPD Points | Lifetime Access | Installment Payment

PR and CRM Training  - Double Endorsed Certificate
Delivered Online On Demand
£159

QLS Level 2, 3, 4 CRM

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

QLS Level 2, 3, 4 CRM
Delivered Online On Demand
£100