1299 Curve courses

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Register on the Diploma in Strategic Planning today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Diploma in Strategic Planning is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Diploma in Strategic Planning Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Diploma in Strategic Planning, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction Introduction 00:03:00 Module 02: Industry Change The history of Bookselling 00:06:00 Types of Industry Change 00:09:00 Value Curve Framework 00:10:00 The Sinclair C5 00:09:00 Amazon vs Barnes & Noble 00:11:00 Module 03: Additional Resources Sinclair C5 Infomercial 1985 00:06:00 The Real Sir Clive Sinclair - Documentary 00:41:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Overview: Do you aspire to work in a role that supports and assists legal professionals in their daily activities? If so, our Counselling Paralegal course - is the perfect opportunity for you to embark on a fulfilling career path. This comprehensive course will give you a deep understanding of the paralegal profession and develop the essential skills needed to excel in this dynamic field. According to recent statistics, the demand for paralegals in the UK is projected to grow significantly in the coming years, with job opportunities expected to increase by 15% by 2025. As the legal industry expands, qualified paralegals are increasingly sought after by law firms, corporate legal departments, and governmental organisations. This Paralegal course provides the knowledge and expertise necessary to thrive in this competitive landscape. As legal professionals, paralegals play a crucial role in supporting lawyers and solicitors, conducting legal research, drafting legal documents, and assisting in case preparation. With our Counselling Course - Paralegal, you will acquire a solid foundation in crucial legal terminology, learn effective communication skills, understand the intricacies of various areas of law, such as contract law, criminal law, and property law, and gain insight into professional conduct and ethics. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for uninterrupted progress Who is This Course For? This Paralegal course is designed for individuals interested in the legal field who aspire to work as paralegals. Whether you are a recent graduate, a career changer, or simply looking to enhance your legal knowledge, this course provides the perfect platform to acquire the necessary skills and expertise to excel in the paralegal profession. What You Will Learn: Throughout the Paralegal course modules, you will comprehensively understand paralegal practices and legal principles. In Module 01, you will explore the foundational concepts of paralegal work, setting the stage for subsequent modules. Key legal terminology will be covered in Module 02, ensuring you possess the necessary vocabulary to navigate the legal landscape. Module 03 will focus on honing your communication skills. Further modules will delve into specific legal domains, including contract and business law, property law, wills and probate, criminal law, and human rights. You will also gain valuable insights into the legal workplace, conflict resolution, professional conduct and ethics, and mandatory knowledge fields for paralegals. Why Enrol in This Course: By enrolling in this Paralegal Course - Paralegal, you will acquire a range of highly sought-after skills essential for a successful career in the legal field. This course has received top student reviews, highlighting its comprehensive content and practical relevance. Additionally, the course is continuously updated to reflect the latest industry trends and legal developments, ensuring you stay ahead of the curve. Requirements: No prior legal experience is required to enrol in this Paralegal course. However, a passion for the legal field and a solid dedication to learning are essential prerequisites. Career Path: Upon completing this Paralegal course, you will have a range of exciting career opportunities in the legal field. Some of the professions you can pursue include: Paralegal - Average UK salary: £28,000 per annum Legal Assistant - Average UK salary: £25,000 per annum Compliance Officer - Average UK salary: £35,000 per annum Court Clerk - Average UK salary: £22,000 per annum Claims Handler - Average UK salary: £23,000 per annum Law Firm Administrator - Average UK salary: £26,000 per annum Legal Researcher - Average UK salary: £30,000 per annum Certification: Upon completing the Paralegal course, you will receive a CPD certificate to validate your newly acquired skills and enhance your professional credibility. Enrol in our Counselling Course - Paralegal today and take a significant step towards a rewarding and fulfilling career in the legal field. Course Curriculum 15 sections • 14 lectures • 06:12:00 total length •Module 01: Understanding the Concept of Paralegal: 00:25:00 •Module 02: Key Legal Terminology: 00:16:00 •Module 03: Effective Communication Skills for Paralegals: 00:39:00 •Module 04: The Legal Workplace & Professionals: 00:45:00 •Module 05: Law & Legal Systems: 00:33:00 •Module 06: Contract & Business Law: 00:54:00 •Module 07: Property Law: 00:19:00 •Module 08: Wills, Probate, Estate Law: 00:15:00 •Module 09: Criminal Law: 00:24:00 •Module 10: Common Paralegal Legal Matters: 00:35:00 •Module 11: Human Rights: 00:12:00 •Module 12: Conflict and Conflict Resolution: 00:18:00 •Module 13: Professional Conduct and Ethics of Paralegals: 00:25:00 •Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals: 00:12:00

The demand for financial engineers is skyrocketing. Did you know that the demand for financial engineering professionals is rising? In today's ever-changing economic landscape, having a solid foundation in financial analysis, business finance, and data analytics is crucial for success. Our comprehensive bundle of 15 courses in Financial Engineering is designed to equip you with the theoretical knowledge and analytical skills necessary to excel in this field. With our bundle, you'll embark on a transformative learning journey, expanding your financial intelligence and gaining valuable insights into financial analysis, business finance, investment strategies, and risk management. Explore the fascinating realm of FinTech and its impact on the industry, from digital banking to cryptocurrencies. Dive into the world of data analytics, unlocking the power of business and data analytics for informed decision-making. • Course 01: Financial Analysis • Course 02: Basic Business Finance • Course 03: Improve your Financial Intelligence • Course 04: FinTech • Course 05: Investment • Course 06: Business and Data Analytics for Beginners • Course 07: Corporate Finance: Profitability in a Financial Downturn • Course 08: Statistics • Course 09: Economics • Course 10: Business and Financial Modeling Specialisation • Course 11: Making Budget & Forecast • Course 12: Anti-Money Laundering (AML) Training • Course 13: Blockchain & Cryptocurrency • Course 14: Stock Market Day Trading Strategies • Course 15: Risk Management • Course 16: Career Development Plan Fundamentals • Course 17: CV Writing and Job Searching • Course 18: Learn to Level Up Your Leadership • Course 19: Networking Skills for Personal Success • Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcomes: Develop a comprehensive understanding of financial analysis, business finance, FinTech, investment strategies, statistics, economics, business and data analytics, corporate finance, budgeting, anti-money laundering, blockchain and cryptocurrency, stock market day trading strategies, and risk management. Acquire the knowledge and intelligence needed to make informed financial decisions, assess risks, and maximise profitability. Gain proficiency in statistical analysis, enabling you to extract meaningful insights from data and make data-driven decisions. Understand the principles of economics and their impact on financial markets and decision-making processes. Master the art of financial modelling, constructing accurate models to evaluate business performance and forecast future outcomes. Explore essential topics such as anti-money laundering practices, blockchain and cryptocurrency, stock market day trading strategies, and risk management to broaden your understanding of the finance industry. Embark on an enriching journey through financial engineering with our comprehensive bundle of 15 courses. Designed to provide a theoretical understanding of key financial concepts, this bundle covers a wide range of topics, including financial analysis, business finance, FinTech, investment strategies, statistics, economics, business and data analytics, corporate finance, budgeting, anti-money laundering, blockchain and cryptocurrency, stock market day trading strategies, and risk management. Begin by diving into financial analysis, where you'll learn to interpret complex financial statements and evaluate investment opportunities. Gain a solid understanding of basic business finance, equipping yourself with the knowledge to manage finances effectively and make sound financial decisions. Enhance your financial intelligence and explore strategies to improve profitability in a financial downturn. Stay ahead of the curve with our FinTech course, where you'll discover how technology is reshaping the finance industry. Explore the potential of digital banking, payment systems, and automated investment platforms. Develop the skills to navigate the ever-evolving landscape of FinTech and leverage technology to drive financial success. Unlock the secrets of investment strategies and master the art of portfolio management. Learn to assess risks, evaluate asset profitability, and construct diversified portfolios that align with your financial goals. Enhance your analytical skills through our statistics and data analytics courses, enabling you to extract meaningful insights from financial data and make data-driven decisions. Understand the principles of economics and their influence on financial markets and economic trends. Explore supply and demand, market equilibrium, and macroeconomic factors that shape the business landscape. Delve into business and financial modelling, where you'll gain the skills to construct accurate models for budgeting, forecasting, and evaluating investment prospects. Gain insights into the binding domain of risk management, understanding how to identify, assess, and mitigate financial risks. Explore the transformative potential of blockchain and cryptocurrency, learning about their applications and impact on traditional financial systems. Lastly, delve into stock market day trading strategies, equipping yourself with techniques to navigate the fast-paced world of stock trading. Enrol in our Financial Engineering bundle today and unlock the knowledge and insights that will set you apart in this competitive field. Position yourself for success and open doors to a wide range of career opportunities in the finance industry. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is Ideal for: Aspiring financial professionals seeking to enhance their knowledge in financial engineering. Business students or graduates are looking to gain a competitive edge in finance. Finance professionals who want to expand their expertise and stay updated with the latest trends. Entrepreneurs or individuals interested in understanding financial dynamics for their business ventures. Anyone with a keen interest in finance and a desire to make informed financial decisions. Requirements Our Financial Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path The career paths you can pursue with this bundle and their salary ranges in the UK are: Financial Engineer: £50,000 - £100,000 Quantitative Analyst: £40,000 - £80,000 Risk Analyst: £30,000 - £60,000 Portfolio Manager: £40,000 - £80,000 Investment Banker: £60,000 - £120,000 Financial Consultant: £30,000 - £60,000 Financial Planner: £30,000 - £60,000

Flash Sale! 24-in-1 Diploma Bundle | CPD Certified | Free PDF & Transcript Certificate | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Visual Studio Code is currently the number #1 IDE among the programmer's community. All the big companies are moving towards using VS Code for active development. Get ahead of the curve and learn to use Visual Studio Code with ease.