870 Counselling Skills courses

Overview This comprehensive course on Sales: Psychology of Customers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales: Psychology of Customers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales: Psychology of Customers. It is available to all students, of all academic backgrounds. Requirements Our Sales: Psychology of Customers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 32 lectures • 02:15:00 total length •Promotional video: 00:03:00 •Introduction: 00:05:00 •Don't buy this unless: 00:03:00 •What are we, if not salespeople?: 00:04:00 •Good and bad salespeople: 00:04:00 •Commercial realities: 00:04:00 •Dysfunctional selling has led to dysfunctional buying: 00:03:00 •Who is your 'Avatar'?: 00:05:00 •Your customer's journey: 00:05:00 •Section 2 lecture 1: Introduction to ASK: 00:05:00 •Section 2 Lecture 2: The Marketing Function: 00:06:00 •S2 L3 The Hunter: 00:06:00 •S2 L4 Referrals: 00:06:00 •S2 L5 How your marketing 'lands' with your customer: 00:05:00 •S2 L6 Leveraging your contacts: 00:04:00 •S3 L1: 00:04:00 •S3 L2 The Decision Making Unit (DMU): 00:04:00 •S3 L3 The value of VALUE: 00:05:00 •S3 L4: 00:06:00 •S3 L5 Customer Care - a conversation (not a 'sale'): 00:07:00 •S3 L6: 00:04:00 •S3 L7: 00:04:00 •S3 L8 How to get back IN with a client: 00:06:00 •S4 L1 Introduction the the K or KEEP element: 00:06:00 •S4 L2 Your authority: 00:05:00 •S4 L3: 00:06:00 •S4 L4 NON sales contact: 00:05:00 •S4 L5 Why ASKING for referrals works so well: 00:04:00 •S5 L1: 00:01:00 •Resources - Sales Training: 00:00:00 •Assignment - Sales Training: 00:00:00 •Order Your Certificate: 00:00:00

Overview This comprehensive course on Drama Therapy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Drama Therapy comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Drama Therapy. It is available to all students, of all academic backgrounds. Requirements Our Drama Therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 01:20:00 total length •Module 01: Introduction to Drama Therapy: 00:10:00 •Module 02: Benefits of Drama Therapy: 00:10:00 •Module 03: Metaphors and Symbols: 00:10:00 •Module 04: Processes and Techniques: 00:10:00 •Module 05: Developmental and Integrated Model of Drama Therapy: 00:10:00 •Module 06: Role Theory Approach and Psychodrama: 00:10:00 •Module 07: Assessment, Evaluation and Ethics: 00:10:00 •Module 08: Drama Therapy for Various Age Groups: 00:10:00

Overview This comprehensive course on Motivational Interviewing will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Motivational Interviewing comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Motivational Interviewing. It is available to all students, of all academic backgrounds. Requirements Our Motivational Interviewing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 04:10:00 total length •Introduction to Motivational Interviewing: 00:34:00 •Principles of Motivational Interviewing: 00:35:00 •Motivational Interviewing: Skills & Strategies: 00:24:00 •Stages of Change: 00:33:00 •Theories of MI: 00:33:00 •Developing and Maintaining MI Skills: 00:27:00 •Motivational Interviewing in Various Health Settings: 00:32:00 •Perils and Possibilities of Group-Based MI: 00:32:00

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

Overview This comprehensive course on Cold Call to Boost Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cold Call to Boost Sales comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cold Call to Boost Sales. It is available to all students, of all academic backgrounds. Requirements Our Cold Call to Boost Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 00:33:00 total length •Unit 01: Introduction: 00:01:00 •Unit 02: What is cold calling?: 00:02:00 •Unit 03: Benefits of cold calling: 00:03:00 •Unit 04: Where to buy data: 00:02:00 •Unit 05: How to cold call a business: 00:05:00 •Unit 06: How to cold call the public: 00:06:00 •Unit 07: Scripts: 00:10:00 •Unit 08: Bullet points: 00:04:00

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner

You are in a job interview and negotiating your salary. You want to get the best possible deal, but you don't want to come across as greedy or arrogant. You need to know negotiation tactics to achieve your goals while maintaining a positive relationship with your potential employer. Learning Outcomes: Understand the key stages of negotiation and the importance of preparation. Learn powerful negotiation tools and strategies to achieve your desired outcome. Discover how to use your personal negotiating power and emotional intelligence effectively. Develop active listening skills to build rapport and understand the other party's perspective. This course on Negotiation Tactics will equip you with essential skills to navigate negotiations in any setting, from salary discussions to business deals. You will learn about the stages of negotiation and the importance of preparation, as well as powerful negotiation tools and strategies. You will also explore how to use your personal negotiating power and emotional intelligence to your advantage. Additionally, you will develop active listening skills to build rapport and understand the other party's perspective. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone looking to improve their negotiation skills, from entry-level employees to senior executives. Whether you are negotiating for yourself or on behalf of others, this course will provide you with the knowledge and tools to achieve your desired outcome. Career path Sales Representative (£20,000 - £50,000) Business Development Manager (£30,000 - £60,000) Account Manager (£25,000 - £50,000) Procurement Manager (£35,000 - £70,000) Lawyer (£25,000 - £100,000+) Chief Executive Officer (£70,000 - £200,000+)

Overview This comprehensive course on Conflict Resolution Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Conflict Resolution Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Conflict Resolution Training. It is available to all students, of all academic backgrounds. Requirements Our Conflict Resolution Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 00:46:00 total length •Understanding Conflict and How it Begins: 00:07:00 •Dealing with Emotions and Decisions During Conflict: 00:07:00 •Standing Back and Reaching Better Outcomes: 00:08:00 •Effective Conflict Resolution Methods: 00:08:00 •What to Look for in Mediation: 00:09:00 •Aftermath of a Conflict: 00:07:00

Overview This comprehensive course on Counselling Children & Supporting Their Wellbeing will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling Children & Supporting Their Wellbeing comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling Children & Supporting Their Wellbeing. It is available to all students, of all academic backgrounds. Requirements Our Counselling Children & Supporting Their Wellbeing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 19 lectures • 02:19:00 total length •Welcome: 00:02:00 •The Burden of Mental Health illnesses on children: 00:10:00 •Prevalence: 00:05:00 •Self-assessment Activity: 00:02:00 •What is mental health?: 00:05:00 •Common mental health disorders among children: 00:06:00 •Self-assessment activity: 00:02:00 •Challenges in identifying mental health problems in children: 00:04:00 •Effective methods in the identification of mental health problems among children: 00:04:00 •Identifying Risk factors: 00:09:00 •Self-assessment activity: 00:02:00 •Signs and symptoms of mental health problems in children: 00:08:00 •How mental health practitioners, social workers and educational staff can help: 00:05:00 •How parents and caregivers can help: 00:03:00 •Promoting positive factors in order to maximize positive outcomes: 00:05:00 •External support agencies: 00:02:00 •Memory Points: 00:03:00 •Counselling Children and Supporting Their Wellbeing - EBOOK: 01:02:00 •Assignment - Counselling Children & Supporting Their Wellbeing: 00:00:00