863 Counselling Skills courses

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Safeguarding and Counselling Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Safeguarding and Counselling Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safeguarding and Counselling Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safeguarding and Counselling Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safeguarding and Counselling Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding and Counselling Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Safeguarding and Counselling Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Safeguarding and Counselling Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safeguarding and Counselling Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safeguarding and Counselling Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Safeguarding and Counselling Course Module 01: Introduction to Safeguarding 00:21:00 Module 02: An Introduction to Safeguarding of Vulnerable Adults 00:30:00 Module 03: Laws and Guidance 00:43:00 Module 04: Safeguarding Legislations 00:30:00 Module 05: Understanding Abuse and Neglect 00:36:00 Module 06: Child Abuse 00:49:00 Module 07: Sexual Abuse 00:38:00 Module 08: Understanding the Importance of Communication in Care 00:30:00 Module 09: Sharing Information and Responding To a Disclosure 00:30:00 Module 10: Record Keeping 00:18:00 Module 11: Risks and Risk Assessment 00:16:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Online Depression Counselling Training 00:00:00 Assignment Assignment - Safeguarding and Counselling Course 00:00:00 Workbook - Safeguarding and Counselling Course Workbook - Safeguarding and Counselling Course 00:00:00

In today's fast-paced world, maintaining harmonious relationships can be a challenge. Enter the realm of 'Marriage Counselling: Techniques and Strategies for Healthy Relationships.' This course offers a deep dive into understanding the intricacies of marital relationships. From the foundation of open communication to the significance of apology and forgiveness, the curriculum seeks to provide comprehensive insights into fostering strong bonds. With a judicious mix of theory and real-life scenarios, this course is tailor-made for those who aspire to guide couples towards building more fulfilling relationships. Couples often face hurdles; be it due to a lack of communication, differences in conflict resolution or the ever-evolving dynamics of relationships. Navigating these waters requires expertise, which is precisely what this course imparts. You'll explore various communication patterns, delve deep into the essence of intimacy, and understand the pivotal role it plays in ensuring a healthy partnership. Moreover, pre-marital counselling and adapting to changes are areas covered, ensuring a holistic view of marriage counselling. However, the road doesn't end at understanding. Being adept at the strategies and techniques to apply this knowledge is vital. The course introduces participants to the art of healthy fighting and the importance of being adaptable. So, whether you're an individual eager to understand the framework of relationships or a budding counsellor desiring to make a mark in this field, this course will be your guiding light. Learning Outcomes Upon completion of this course, participants will be able to: Understand the fundamental principles of marriage counselling. Recognise diverse communication patterns and their influence on relationships. Master techniques for conflict resolution and healthy debates among couples. Comprehend the role of intimacy in fortifying relationships. Gain knowledge on the significance of pre-marital counselling and effective strategies for adapting to relationship changes. Why buy this Marriage Counselling: Techniques and Strategies for Healthy Relationships? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Marriage Counselling: Techniques and Strategies for Healthy Relationships there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Marriage Counselling: Techniques and Strategies for Healthy Relationships course for? This Marriage Counselling: Techniques and Strategies for Healthy Relationships does not require you to have any prior qualifications or experience. You can just enrol and start learning. Individuals aiming to strengthen their personal relationships. Aspiring counsellors keen on specialising in marital guidance. Therapists looking to expand their expertise into marriage counselling. Social workers wishing to add relationship counselling to their skill set. Anyone keen on understanding the dynamics of intimate relationships. Prerequisites This Marriage Counselling: Techniques and Strategies for Healthy Relationships does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marriage Counselling: Techniques and Strategies for Healthy Relationships was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marriage Counsellor: £30,000 - £45,000 annually Relationship Advisor: £28,000 - £42,000 annually Therapist specialising in Couples Therapy: £35,000 - £50,000 annually Family Therapist: £32,000 - £48,000 annually Pre-Marital Counsellor: £29,000 - £44,000 annually Mediator in Family Disputes: £30,000 - £46,000 annually Course Curriculum Module 01: An Introduction to Marriage Counselling An Introduction to Marriage Counselling 00:18:00 Module 02: Communication Patterns Among Couples Communication Patterns Among Couples 00:12:00 Module 03: Conflict Resolution Conflict Resolution 00:11:00 Module 04: Healthy Fighting Healthy Fighting 00:11:00 Module 05: Importance of Intimacy for a Healthy Relationship Importance of Intimacy for a Healthy Relationship 00:14:00 Module 06: Pre-Marital Counselling Pre-Marital Counselling 00:13:00 Module 07: Apology and Forgiveness Apology and Forgiveness 00:11:00 Module 08: Adapting to Changes Adapting to Changes 00:17:00

Do you find yourself often dwelling on past mistakes or missed opportunities? Dive into 'Learn to Deal With Regret', a transformative journey that shines a light on mastering your emotions and reclaiming your peace of mind. Spanning ten enriching lessons, this course offers you a multitude of strategies to shift your focus from what's behind to what lies ahead. Whether it's rechannelling regret into positive parenting or understanding the hidden benefits of remorse, let's embark on a path that celebrates the lessons learned and gears you up for a regret-free future. Learning Outcomes Understand the fundamental techniques to manage feelings of regret effectively. Learn to redirect energy from past decisions to present opportunities. Gain insights into the positive aspects of regret and how it can benefit you. Acquire strategies to eliminate parenting remorse and boost your skills as a parent. Master techniques to move beyond regret, fostering a healthier emotional state. Why buy this Learn to Deal With Regret course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Learn to Deal With Regret there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Learn to Deal With Regret course for? Individuals struggling with past decisions and seeking peace. Parents aiming to harness past regrets to enhance parenting techniques. Those curious about the psychological aspects and positive sides of regret. Individuals in the quest for self-improvement and emotional mastery. Anyone looking to turn feelings of remorse into constructive actions. Prerequisites This Learn to Deal With Regret does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn to Deal With Regret was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Wellness Coach: £30,000 - £45,000 Mental Health Counsellor: £23,000 - £37,000 Life Coach: £28,000 - £50,000 Mindfulness Practitioner: £25,000 - £40,000 Parenting Consultant: £27,000 - £42,000 Personal Development Trainer: £29,000 - £47,000 Course Curriculum Learn to Deal With Regret Lesson 01: 4 Quick and Clever Tips to Handle Regret 00:03:00 Lesson 02: 4 Quick Changes in Your Life that will Take the Focus off Regret 00:03:00 Lesson 03: 4 Reasons Why You Shouldn't Regret Past Decisions 00:03:00 Lesson 04: 4 Steps Towards Dealing with Regret in a Healthy Way 00:03:00 Lesson 05: 5 Creative Ways to Handle Regret in Healthy Ways 00:03:00 Lesson 06: 5 Surefire Ways to Release Regret 00:03:00 Lesson 07: 5 Things You Can Do Today to Erase Parenting Regret 00:03:00 Lesson 08: 5 Ways to Change Regret into Positive Parenting Skills 00:03:00 Lesson 09: 8 Tips Guaranteed to Move You Past Regret 00:03:00 Lesson 10: 8 Ways Regret Can Actually Be Good for You 00:03:00

Description: If talking about success in business then negotiation is the key to it. Negotiation is a must in every individual's life whether with landlords, car sellers or family. This course is designed for people who are willing to enhance their negotiation skills. This course will teach you about the different negotiation strategies. This course will also help you enhance your negotiation skills and abilities. It will also guide you to build positive relationships with the other end of the table. Who is the course for? This course is designed for people who are willing to develop negotiation skills within themselves. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Negotiation Essentials How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 How to be a leader with better negotiation skills 00:30:00 Three methods of getting someone to do what you want S10 02:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Mock Exam Mock Exam- Negotiation Essentials 00:20:00 Final Exam Final Exam- Negotiation Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you ask a person what is the secret to success. One would definitely say motivation. Do you want to learn the skills to motivate people? If the answer is yes, then enrol on our course now. Motivation is the key component to success; without it, a person may fail, and with it, one will succeed. In this course, you will discover how to cultivate a motivating mentality and develop the ability to eliminate any demotivators that have been preventing you from reaching your potential. The course focuses on personal development and covers key topics such as communication skills, storytelling, body language, and effective presentation techniques. The course is a comprehensive program designed to help individuals develop their public speaking skills and inspire and motivate others through their words. Modern motivational techniques and long-term motivational methods will be covered. Also, one will learn how to ignore negativity and misconception among individuals so that they can upgrade them. Learning Outcome After this course, you will be able to: Learn the fundamental ideas and useful methods for motivational speaking. Understand the importance of giving feedback to motivate people. Describe ways to inspire people. Explain the process for developing a positive outlook. Talk about the demotivators that have been preventing you. Describe the "Glass Ceiling" that is preventing you from achieving your goal. In this course, you will get a lot of advice on how to create a powerful motivational speech and how to enlighten, amuse, and inspire audiences and learn the key ideas and useful strategies for motivational speaking. Why Prefer this Motivational Speaking Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Motivational Speaking program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Motivational Speaking course: ***Motivational Speaking*** You are the Message Motivational Speaking Promo Overview Motivational Speaking Your Messages Feedback Are You Motivating What makes You Special What is Your Story Stories for Each Your Process Performance Stagecraft YouTube Role Models Video Rehearse Video Refine Show to Others Put Video on YouTube Tell the World Speaker Bureaus Daily Youtube Post Conclusion Assessment Once you have completed all the modules in the Motivational Speaking course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? A motivational speaking course is for anyone who wants to improve their public speaking skills and develop the ability to inspire and motivate others through their words. This can include individuals looking to build a career as motivational speakers, as well as business professionals, salespeople, teachers, or anyone who wants to be more confident and effective in public speaking. Requirements The Motivational Speaking program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path The learner will have lots of opportunities in the relevant field. Here are some career opportunities one could choose: Motivational Speaker: £30000 to £35000 Learning Mentor: £14,500 to £25,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! If you are interested to learn the behaviour of children and their development? On the other hand, would you like to help people through your knowledge and skills in Child Psychology? This course is perfect to kickstart your career in Child Psychology Counselling. Expand your expertise with high-quality training - study the Child Psychology Counselling course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Child Psychology Counselling online training course. The Child Psychology Counselling course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Child Psychology Counselling course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Child Psychology Counselling course. This Child Psychology Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Child Psychology Counselling course today and gear up for excellence! This Child Psychology Counselling course will help you: Accumulation knowledge of parenting How child psychology motivates them to process and deal with loss and grief Effect a child's growth method in the right way Get a more immeasurable knowledge of developmental theories and children from infancy to adulthood. Understand the consequences of separation and lack of affection for children Factors that affect and influence the growth of children. Aware of how children form relationships with others Study the language, emotions, and cognitive advancement of children Recognise the causes, symptoms and treatment of drug abuse and other mental wellness issues in adolescents Learn 'Child Psychology Counselling' to continue a career in a relevant field such as childcare, counsellor Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Child Psychology Counselling course: Module 01: Introduction to Child Psychology Counselling Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Child Psychology Counselling course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Child Psychology Counselling course. This course is open to everybody. Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Psychologist. If you are searching for a course that fulfils the HCPC's standards, please contact the HCPC or the RCSLT. Career path This Child Psychology Counselling Course programme will prepare you for the following jobs: Caseworker Childhood Education Specialist Counsellor Child Psychologist/Psychotherapist Research Assistant Teacher Youth Counselor Youth Home Manager The annual pay in this industry will range between £35,000 and £54,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Anxiety and Depression Management Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Anxiety and Depression Management Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Anxiety and Depression Management Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Anxiety and Depression Management Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Anxiety and Depression Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anxiety and Depression Management Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Anxiety and Depression Management Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Anxiety and Depression Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Anxiety and Depression Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anxiety and Depression Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Neurotransmitters What are Neurotransmitters? 00:11:00 Study Materials: Neurotransmitters 00:12:00 Module 02: GABA GABA 00:19:00 Study Materials: GABA 00:10:00 Module 03: Emotional Freedom Technique for Anxiety Relief Emotional Freedom Technique 00:04:00 Study Materials: EFT for Anxiety Relief 00:04:00 Module 04: NLP Anchoring for Anxiety Relief NLP Anchoring 00:05:00 Study Materials: NLP Anchoring for Anxiety Relief 00:04:00 Module 05: Meal Plans Oxalates 00:06:00 Study Materials: Oxalate and Anxiety 00:06:00 Study Materials: 14 Day Meal Plan 00:54:00 Study Materials: Magnesium 00:10:00 Study Materials: Stop Your Sugar Habit 00:04:00 Assignment Assignment - Anxiety and Depression Management Diploma 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to make a difference in people's lives during one of their toughest times? The Bereavement and Grief Counselling course can equip you with the necessary knowledge and skills to support those experiencing loss and grief. This Bereavement and Grief Counselling course covers a comprehensive curriculum that includes concepts of counselling, understanding bereavement and grief, the impact of sudden death, mourning specific losses, complicated grief reactions, and special issues in grief. You'll also learn about children and grief, professional help for adults, grief counselling, and ethical issues in grief counselling practice. This Certificate in Bereavement and Grief Counselling at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Bereavement and Grief Counselling Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Bereavement and Grief Counselling course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. By the end of this Bereavement and Grief Counselling course, you will be able to understand the complexities of grief, recognise the signs of complicated grief reactions, and provide effective support to those grieving. You'll develop the skills to engage in ethical practices when counselling and advising those experiencing loss, as well as be able to work effectively with children who are grieving. With the Bereavement and Grief Counselling course, you can start a rewarding career helping those in need. Learning Outcomes of Bereavement and Grief Counselling Course: Understand the concept of counselling and its role in grief support Identify the stages and types of grief reactions Recognise and address the challenges of sudden death Explore the impact of grief on individuals and groups Develop strategies to support children experiencing grief Implement ethical practices in grief counselling Take a step toward a brighter future! *** Course Curriculum of Bereavement and Grief Counselling*** Here is the curriculum breakdown of the Bereavement and Grief Counselling course: Module 01: Concept of Counselling Module 02: Bereavement and Grief in Life Module 03: When Does Grief Begin? Module 04: Effect of Sudden Death Module 05: Mourning Specific Losses Module 06: Complicated Grief Reactions Part 1 Module 07: Complicated Grief Reactions Part 2 Module 08: Special Issues in Grief Module 09: Children and Grief Module 10: Professional Help for Adults Module 11: Grief Counselling and Grief Resolution Module 12: Ethical Issues in Grief Counselling Practice Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Bereavement and Grief Counselling at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in helping individuals and families dealing with grief Professionals in healthcare and social work industry Nurses, hospice workers, and social workers seeking specialised skills and knowledge Anyone looking to expand their skills and knowledge in the field of grief counselling Individuals considering a career in grief counselling Anyone with a passion for providing emotional support, empathy, and guidance during times of loss Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Bereavement and Grief Counselling course, you are ready to start your career or begin the next phase of your career. Bereavement Counsellor - Average salary £25,000 Grief Therapist - Average salary £30,000 Hospice Counsellor - Average salary £35,000 Funeral Director - Average salary £30,000 Crisis Support Worker - Average salary £20,000 Chaplain - Average salary £30,000 Certificates Certificate of completion Digital certificate - £10 Certificate in Bereavement and Grief Counselling at QLS Level 3 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Bereavement and Grief Counselling at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)