9376 Confidence courses in Exeter delivered Online

Influencing and Negotiating Certification Course Overview This Influencing and Negotiating Certification course equips learners with key skills essential for navigating the complexities of influence and negotiation in various professional contexts. Through in-depth exploration of strategic techniques, participants will gain the confidence to manage negotiations, shape outcomes, and exert influence effectively. The course will provide valuable insights into psychological principles and tactics that support decision-making and conflict resolution. Learners will emerge with enhanced skills for negotiating, persuading, and collaborating in both individual and group settings, making them better suited for leadership and managerial roles. Course Description In this Influencing and Negotiating Certification, learners will delve into core concepts surrounding the art of influence and negotiation. Topics covered include understanding different negotiation styles, building rapport, persuading others, and resolving conflicts while maintaining positive relationships. The course provides an understanding of the psychological dynamics at play in negotiations, focusing on strategies to overcome barriers and reach mutually beneficial agreements. By completing the course, learners will develop the ability to negotiate confidently, influence stakeholders, and resolve disputes effectively. Participants will gain a thorough grounding in the theories and models of negotiation, which they can apply across different sectors and scenarios. Influencing and Negotiating Certification Curriculum Module 01: Influencing Module 02: Negotiating (See full curriculum) Who is this course for? Individuals seeking to enhance their communication and persuasion skills Professionals aiming to advance in management or leadership roles Beginners with an interest in improving their negotiation capabilities Anyone looking to develop strategies for better decision-making and conflict resolution Career Path Negotiation Specialist Sales Manager Project Manager Business Consultant Account Manager Human Resources Specialist

Let’s face it — good skin never goes out of style. Whether you're curious about what actually causes breakouts or wondering if expensive serums are worth the hype, this Dermatology & Skincare Course dives deep into the science behind skincare without drowning you in fluff. From understanding the layers of the skin to exploring how lifestyle, diet, and common products affect it — you’ll explore everything skin-related with clarity, precision and just the right amount of wit. This course is ideal for anyone looking to build strong knowledge about dermatology and skincare, whether for personal use or to support a skincare-related role. It doesn’t matter if you’re a skincare enthusiast or someone working in beauty or wellness — you’ll find each module straightforward, jargon-free, and surprisingly enjoyable. Forget the myths, ignore the miracle cures — this course deals in facts, skin science, and well-structured knowledge, all from the comfort of your device. If you're ready to understand what your skin really needs, this course is your go-to guide — no microscope required. Learning Outcomes of Dermatology & Skincare Course Identify fundamental concepts in dermatology. Understand the structure and function of skin. Recognise essential nutrients for skin health. Diagnose common skin diseases and conditions. Analyse various skin infections and treatments. Tailor skincare routines for diverse skin types. Implement anti-ageing techniques and strategies. Apply sunburn prevention and remedies effectively. Key Features This Dermatology & Skincare Course Includes: CPD Accredited Dermatology & Skincare Course Instant e-certificate Fully online, interactive Dermatology & Skincare course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Dermatology & Skincare Course Curriculum Module 01: Basics of Dermatology Module 02: Skin Anatomy Module 03: Skin Nutrients Module 04: Diagnosis of Skin Disease Module 05: Skin Infections Module 06: Atopic Eczema Module 07: Care of Different Skin Types Module 08: Different Ethnicities Skin Care Module 09: Reducing Ageing Effects Module 10: Acne and Its Remedies Module 11: Seasonal Skin Care Module 12: Effect of the Sunburn and It's Remedies Accreditation All of our courses are fully accredited, including this Dermatology & Skincare Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Dermatology & Skincare. Certification Once you've successfully completed your Dermatology & Skincare Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Dermatology & Skincare Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dermatology & Skincare Course can be taken by anyone who wants to understand more about the topic. With the aid of this Dermatology & Skincare course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Dermatology & Skincare Course is ideal for: Beauty enthusiasts wanting to improve their skincare knowledge Makeup artists seeking to enhance their expertise Aspiring dermatologists and skincare professionals Individuals with Dermatology & Skincare issues desiring self-care solutions Parents wanting to care for their children's skin Health and wellness coaches looking to expand their services Requirements Learners do not require any prior qualifications to enrol on this Dermatology & Skincare Course. You just need to have an interest in Dermatology & Skincare Course. Career path After completing this Dermatology & Skincare Course you will have a variety of careers to choose from. The following job sectors of Dermatology & Skincare Course are: Dermatology Nurse - £25-40k/year Skincare Specialist - £20-35k/year Beauty Therapist - £18-30k/year Medical Aesthetician - £20-40k/year Cosmetic Dermatology Consultant - £45-80k/year Skincare Product Developer - £25-60k/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Sports Mini Bundle is your ultimate gateway to becoming hireable in the dynamic world of sports. Whether you aim to excel as a Sports Coaching expert, a skilled Physiotherapy professional, a reliable Sports First Aid provider, or a knowledgeable Heart Health and Nutrition advisor, this bundle positions you perfectly for success. Elevate your career with the Team Leader skills that industries are actively seeking. The Sports Mini Bundle is designed to boost your job relevance and open doors in sports, fitness, health, and wellness industries. Description With the Sports Mini Bundle, your career journey in Sports Coaching will be powered by essential skills that employers value. Sports Coaching, combined with expertise in Physiotherapy, ensures you’re prepared to address the physical and strategic needs of athletes and teams. Sports First Aid knowledge further distinguishes you as a safety-conscious professional ready for urgent situations, while Heart Health and Nutrition expertise makes you indispensable in promoting wellness. Being a Team Leader in sports environments demands more than just passion — it requires a solid foundation of leadership skills that this bundle provides. Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills work together to make you an all-rounded candidate ready to stand out in hiring pools. Don't miss out on this chance to secure your future — opportunities for professionals equipped with Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills are booming. This is not just training; it’s a career investment with unmatched value for money. The Sports Mini Bundle is your ticket to become hireable, giving you the confidence to approach job markets where Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader qualifications are in high demand. The clock is ticking — don’t let this chance slip away! FAQ Q: How does the Sports Mini Bundle improve my chances in Sports Coaching jobs? A: The Sports Mini Bundle integrates Sports Coaching with Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills, making you a highly desirable hireable candidate. Q: Is the bundle suitable for those looking to work in physiotherapy roles? A: Absolutely, the Physiotherapy focus alongside Sports Coaching and Sports First Aid ensures comprehensive preparation for physiotherapy-related positions. Q: Will this bundle help me develop leadership abilities? A: Yes, the Team Leader module equips you with key leadership skills relevant in sports environments. Q: How relevant is Heart Health and Nutrition for sports careers? A: Heart Health and Nutrition is crucial for wellness and athlete performance, making you valuable across health and fitness industries. Q: Can I expect to be job-ready after completing this bundle? A: The Sports Mini Bundle is curated specifically to make you hireable in roles requiring Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills.

Learn the basics of financial awareness and better understand the language used by accountants and how financial statements fit together within organisations. Course overview Duration: 2 days (13 hours)  This workshop will provide participants with a grasp of basic financial awareness, to help them to better understand the language used by accountants and how financial statements fit together. Training is done in a jargon-free way that is aimed building attendees’ confidence in using financial terms and concepts within their organisation.  Competent financial management has many aspects, it is wide reaching and requires multiple skills but if participants work to become organised and effective in planning, these skills can be easily acquired. There is a misconception that to be a good operational manager dealing with financial decisions people must be accounting or numerical geniuses. There are basic skills that attendees can easily learn that will support them in those areas.  Objectives  By the end of the course you will be able to: Identify the importance of financial management and its impact Identify the link between financial information and decision making Set, manage, monitor and review budgets Analyse financial statements Demonstrate the link between the statements, budgets and decision making. Content Financial Management Budgeting process (generic / client specific if possible) Forecasting and re forecasting process The need for accurate forecasting Accrual v cash accounting revisited Financial Objectives of the business Users of the accounts Financial Tools Depreciation and Amortisation Accruals and Prepayments Deferred and Accrued Income Costs, Opex and Capex Financial Statements The Income Statement The Balance Sheet Understanding capital employed The relationship between balance sheet and income statement The cash flow statement Profitability: gross, operating and net margins Review of client’s management information reports Building the Business Case Break even analysis Discounted Cash Flow Discount factors Net Present Value (NPV) Internal Rate of Return (IRR)

Step confidently into the rewarding world of education support with our Learning Support Assistant Course, built for those who genuinely enjoy helping others learn and grow. Whether you're interested in working in mainstream schools or supporting learners with additional needs, this course offers a strong foundation in the principles and responsibilities of an effective support assistant. You’ll gain insight into how to promote positive behaviour, understand learning difficulties, and work alongside teachers to make the classroom a more accessible and engaging environment. From communication techniques to child development theories, every module is structured to enrich your understanding of what it means to support learning in today’s educational settings. The course is designed to give you the knowledge and confidence to assist learners of all abilities, contribute to lesson delivery, and help create inclusive learning environments. With a focus on theory, responsibility, and strategy, this programme is your opportunity to build the confidence and clarity needed for a meaningful support role in education—all from the comfort of your own space. After completing the course, you will be able to Understand the role and responsibility of a learning support assistant Develop the skills to work with the children. Build your expertise in safeguarding students Learn the techniques to provide Special Educational Needs support Improve your time and stress management skills Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Learning Support Assistant course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assures the Learning Support Assistant course training and learning activities are relevant, reliable, and up to date. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Learning Support Assistant course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Learning Support Assistant course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Who is this course for? Individuals interested in working as a Learning Support Assistant Those who have the desire to support students with special educational needs Aspiring teachers or educators looking to gain knowledge Parents who want to support their children's education and understand special needs support in the classroom Career changers looking for a fulfilling and meaningful career in education Anyone interested in making a difference in the lives of students with special needs Requirements This Learning Support Assistant course is open to all, with no formal entry requirements. Career path From the Learning Support Assistant course, you will develop effective skill sets. This course will come in handy in pursuing career paths such as Learning Support Assistant (Salary range £20,000-£30,000 per year) Teaching Assistant (Salary range £21,000-£47,000 per year) Teacher (Salary range £30,000-£48,000 per year)

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Stepping into a supervisory role brings its fair share of challenges—and opportunities to quietly excel without making a song and dance about it. The Performance Supervisor Course is designed for individuals ready to oversee teams with competence, confidence, and a touch of common sense. This course takes a sharp look at the core functions of performance supervision: monitoring workflows, motivating teams, resolving issues with minimal fuss, and handling the day-to-day realities of leading others—all without needing a corporate pep talk or a beanbag. Whether you’re newly promoted or have been managing for a while but suspect there's a better way to do it, this course covers what matters most: communication that doesn’t make eyes glaze over, feedback that actually sticks, and team oversight that doesn’t involve babysitting. With clear strategies and thoughtful guidance, it’s ideal for professionals who prefer results over rah-rah speeches. No jargon. No fluff. Just good management sense, sharpened for modern workplaces where performance matters more than posturing. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure: Part 1 Module 07: Effective Communication Under Pressure: Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Supervisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Supervisor training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Business Research Analyst Course offers a solid foundation in process improvement, performance analysis, and data-driven decision-making—without drowning you in corporate jargon or turning you into a spreadsheet zombie. Whether you're dissecting performance charts or learning how to interpret variation without panicking, each module is built with purpose, clarity, and just the right amount of statistical mischief to keep things interesting. From the basics of process management to mastering control charts and Pareto patterns, the course covers everything you need to start thinking like a research analyst. You’ll explore how to use data as a compass rather than a guessing game, transforming raw figures into meaningful insight. With exercises peppered throughout to sharpen your analytical thinking (minus the awkward group activities), this course offers structured, engaging, and sharp content that helps you learn smarter—not louder. Ideal for professionals looking to build strong analytical confidence without pretending to enjoy spreadsheets more than they should. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Research Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Research Analyst training.