1599 Coach courses in Cardiff delivered Live Online

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Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

We have been supporting executives, leaders, entrepreneurs and professionals across corporate and public sector industries, nationally and internationally. Our unique methodology focuses on effective and efficient, life-long learning with rapid, tangible and guaranteed results. In addition to our bespoke coaching workshops, our 1-to-1 online coaching sessions have proven to be an effective and flexible means of delivering speech and communication coaching. Our experience enables us to provide cost-effective, professional support. We offer flexible long-term, short-term, and intensive courses that cater to your schedule and level. Through personalised instruction, we focus on key aspects such as intonation, rhythm, and stress patterns. Start with a free consultation with one of our accent coaches, and we’ll assess your needs and goals. Transform your spoken English and communicate more effectively with our specialised accent training.

Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

Come and learn the basics of Kinesiology in this fun, interactive online course. The modules covered include History of Kinesiology The 7 Factors of the Intervertebral Foramina How to Muscle Test A Kinesiologist Toolkit Testing for Hydration Testing for Protein Deficiency Kinesiology Food Sensitivity Testing Emotional Stress Release How to become a Kinesiology Professional Learning Objectives Your takeaways from the Introduction to Kinesiology course will include the ability to: Understand the origins of Kinesiology Explain the toolkit of a Kinesiologist Perform a basic muscle test Describe the different muscle tests for protein deficiency and hydration Understand how food sensitivity muscle testing works Implement basic Kinesiology tools such as Emotional Stress Release

5 Week Qi-Gong Course For The Earth Phase of Late Summer  When: Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th Price: £50 (concessions available please do get in touch) Suitable for everyone no matter your experience During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life. Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness. What is included:  Five live zoom classes Access to replays of all classes so you can catch up in your own time. Learn a simple Qigong form for the Earth Element Guided meditations Explore the 6 Healing sounds for each organ of the body. Learn how to clear the meridian pathways for increased vitality. Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds. Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself. What will i get out of this course? 🍃 Reconnect with your body 🍃 Relax your mind 🍃 Improve mental clarity 🍃 Improve circulation 🍃 Enhanced breathing 🍃 Stronger immune system 🍃 Healthy hormone balance 🍃 Less physical tension 🍃 Reduced pain 🍃 More energy 🍃 Less stress and anxiety 🍃 Connect to self – Connect to life 🍃 Come into harmony with your inner nature 🍃 Expanded awareness of the mystery of the universe Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.

Do you want to be more successful? To have a better quality of life? If so, then discover how NLP can help you to achieve this.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Anyone working within leadership, or aspiring to transition into leadership, who would like to professionalize their skills and competencies will benefit from this course. Overview Learn to thrive in a volatile and changing world Build employee engagement in a precarious work environment Leverage fundamental values to build a better workplace Develop a culture of change Plan a path to the future Change is both inevitable and necessary, yet potentially disruptive. Leading change efforts requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help you to cultivate the leadership skills that you need to influence others and guide them through times of change. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Building a Sustainable Organization Seeing the Need for a New Type of Leadership Choosing to Be an Authentic Leader Rebuilding Confidence Decentralizing Power 2. Values and Engagement in a New Reality Engaging in the 21st Century Measuring Employee Engagement Developing Highly Engaged Employees Tapping into Discretionary Energy Embracing Differences Building a Sustainable Organization Integrating Engagement into Your Culture Building a Passion for Excellence Inspiring Trust Reaping the Benefits of Trust 3. Making Change the New Normal Facing Complexities Navigating Fluid Environments Harnessing the Power of Change Applying Intuition Creating Profound and Sustainable Change Understanding the Phases of Change Engaging Stakeholders Leading Through the Transition 4. Planning for the Road Ahead Managing Issues of the 21st Century Working Within the New Cultural Reality Avoiding Traps and Pitfalls Challenging How Teams Are Managed Building a Vision Managing with Purpose

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace