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888 Management courses in London
Capacity Planning, Forecasting & Budgets
By Mpi Learning - Professional Learning And Development Provider
Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.
Successfully Managing and Exceeding Your Customers' Expectations
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Delivering Exceptional Customer Service on a Consistent Basis
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
Managers: Keeping an Exceptional Level of Customer Service Within Your Team
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
All You Need to Know About Complaints Handling and Managing Difficult Clients
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Customer Oriented Methods and Strategies for Sales Teams
By Beyond Satisfaction - Customer service Training
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
Managing Change
By Mpi Learning - Professional Learning And Development Provider
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
Managing Conflict
By Mpi Learning - Professional Learning And Development Provider
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Best Practice Board Meeting Tips
By Ralph Ward
For boards and staff, board meetings always involve too much time, too much effort, too much material to review, and too few tools to make governance effective. Here are the top tools, tips and timesavers boards around the world use to make your impossible boardroom tasks do-able.
The Fundamentals of Team Building
By Mpi Learning - Professional Learning And Development Provider
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
