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58 CALM courses in Edinburgh

21st September FREE BREATHWORK CLASS

5.0(46)

By Art and Spirituality CIC

This class focuses on the areas of the body that are overworked and hold tension/ trauma. By using breathwork and meditation, we are able to become more mindful of the signals our body sends us and target that area with deep stretch holds and activating the cardiovascular system to release the tension of tight muscles. An inclusive class for everyone that wants to rid the body of tightness or perhaps just to relax, focus on meditation and the breath. Benefits: detoxify the body improve flexibility strengthen digestive system oxygenates the body increase internal organ function strengthen the nervous system increase immune system function cleanse and focus the mind This class is sponsored by Community Fund, Awards for All We prioritize the area of Gorgie-Dalry-Saughton where our studio is based.  By attending this class you release the teacher, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending.

21st September FREE BREATHWORK CLASS
Delivered In-Person in Edinburgh
FREE

Price increases (In-House)

By The In House Training Company

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Price increases (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

18th OCTOBER FREE MOTANKA RUG DOLL MAKING WORKSHOP FOR WOMEN

5.0(45)

By Art and Spirituality CIC

"Motanka" is a traditional Slavic doll, which was not only a toy, but had many spiritual functions like protecting the household from evil spirits and ensuring fertility. Historically, it was made from old fabric scraps, even baby clothes that had some sentimental valueDuring the 2 hour workshop, we will learn basic principles of making such doll. You are more than welcome to bring your own scraps of fabrics, we will be working entirely with upcycled materials and no sewing skills are required as this project only involves very minimal or no stitching.The doll could be used both as a toy or as an ornament. It may be the beginning of exploring your spirituality, roots and folk art and craft linked to fertility and protection, which is a vital element of all native cultures. This workshop is led by Anna Baran, a trauma informed designer, artist, and maker based in the north of Edinburgh. She has always drawn inspiration from the sea, with her walks to local beaches, particularly Wardie Bay during the lockdown, becoming not only a source of new ideas for her artistic practice but also a way to gather materials such as driftwood, pieces of plastic ropes, and seashells. Anna has consistently sought to incorporate upcycled materials into her art, using her work to raise environmental awareness and promote art as an accessible medium for self-expression, regardless of financial circumstances. In addition to participating in various art exhibitions and fashion-related events, she has delivered a wide range of art and craft workshops to diverse communities across Edinburgh. This FREE workshop is for Adults women only and is sponsored by CORRA and HENRY DUNCAN GRANTS By attending this class you release Anna Baran, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.

18th OCTOBER FREE MOTANKA RUG DOLL MAKING WORKSHOP FOR WOMEN
Delivered In-Person in Edinburgh
FREE

Sales skills for selling products (In-House)

By The In House Training Company

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Sales skills for selling products (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

31st August FREE GENTLE YOGA

5.0(46)

By Art and Spirituality CIC

Designed to promote deep relaxation and mindfulness through a thoughtfully slower-paced practice, this nurturing class offers a sanctuary from the demands of daily life. Led by experienced instructor Kirstine Henderson, each session focuses on gentle stretching and accessible exercises that honor your body's natural rhythm and capabilities, making it welcoming for practitioners of all ages, fitness levels, and experience. Throughout the class, you'll be guided through a carefully curated sequence of calming poses that work harmoniously to enhance flexibility, improve balance, and cultivate overall well-being. The emphasis is on moving with intention rather than intensity, allowing you to truly listen to your body and respond to its needs. Each posture is offered with modifications and variations, ensuring that everyone can participate comfortably and safely. Whether you are completely new to yoga and taking your first steps onto the mat, or you're a seasoned practitioner seeking a soothing way to unwind and reconnect with yourself, this class provides a supportive and non-judgmental environment. You'll discover how gentle movement can be profoundly transformative, helping you release physical tension while quieting mental chatter. Meeting in the studio 11.15 to leave to the park if the weather allowed. Mats provided This class sponsored by Awards for All, Community Fund We prioritize the area of Gorgie-Dalry-Saughton where our studio is based.  By attending this class you release the teacher, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending.

31st August FREE GENTLE YOGA
Delivered In-Person in Edinburgh
FREE

Effective Communication and Influencing

By Dickson Training Ltd

In order to be an effective manager, it is extremely important to have good communication skills so that you can get your instructions across clearly and in a manner which will get you the results you desire from your employees. Our 2-day Effective Communication and Influencing course aims to provide attendees with a range of skills and behaviours which will allow them to communication clearly and effectively. Course syllabus modules include explaining the communication process, the different styles of influencing, the importance of body language and tone of voice, non-verbal communication and more. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One The Communication Process Identifying, what is effective communication? Recognising the different ways in which we communicate The barriers to effective communication Looking at Johari's™ Window, to better understand how communication flows Module Two Effective Communication Skills Demonstrating a positive mental attitude Establishing active listening Developing your questioning skills Using positive language Module Three Different Types of Influencing Looking at influencing versus manipulation Developing your own preferred influencing style Understanding the different influencing styles and their uses adopting a flexible style for the desired outcome Module Four Behaviour Breeds Bahaviour (Transactional Analysis) Looking at the history of hidden transactions in communications The hidden meaning in what we say and what we receive How to recognise if what you're saying is calm, rational, logical and professional Module Five Body Language Understanding the impact of body language in effective communication Noticing how your own body language influences others positively and negatively Analysing and practicing the techniques of successful body language Module Six It's All in the Voice Learning the importance of tone of voice in effective communication Realising how your tone of voice influences others Module Seven Written Communication Understanding the pitfalls of opening a discussion Identifying the different types of written communication Recognising the importance of preparation and planning Looking at different structures and layouts of written communication Using the correct words and phrases Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Effective Communication and Influencing
Delivered in Bardsey + 3 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

22ND NOVEMBER FREE MINDFUL WEAVING ART WORKSHOP FOR WOMEN

5.0(46)

By Art and Spirituality CIC

Come and join us to learn this beautiful meditative technique and let your mind and body relax with your hands engaged in this amazing creative and mindful activity. Weaving is a technique that has existed for thousands of years, present in every culture across the globe. You can weave with various materials and we will be using only upcycled wool and other textile pieces. You are also more than welcome to bring your own fabric scraps or wool and incorporate them it into your project. During the 3 hours workshop, you will learn how to set up a basic weaving loom, see some examples, and discuss various possibilities how they could be incorporated into clothing and fashion projects. This workshop will familiarise you with basic weaving techniques. We will cover how to prepare a loom, the plain weave and the soumak stitch. You should be able to complete a small wall hanging about size A6 (4,1x5,8 inches) or a bookmark if you are a complete beginner. This workshop is led by Anna Baran, a trauma informed designer, artist, and maker based in the north of Edinburgh. She has always drawn inspiration from the sea, with her walks to local beaches, particularly Wardie Bay during the lockdown, becoming not only a source of new ideas for her artistic practice but also a way to gather materials such as driftwood, pieces of plastic ropes, and seashells. Anna has consistently sought to incorporate upcycled materials into her art, using her work to raise environmental awareness and promote art as an accessible medium for self-expression, regardless of financial circumstances. In addition to participating in various art exhibitions and fashion-related events, she has delivered a wide range of art and craft workshops to diverse communities across Edinburgh. This FREE workshop is for Adults women only and is sponsored by CORRA and HENRY DUNCAN GRANTS By attending this class you release Anna Baran, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.

22ND NOVEMBER FREE MINDFUL WEAVING ART WORKSHOP FOR WOMEN
Delivered In-Person in Edinburgh
FREE

12th October FREE BREATHWORK CLASS

5.0(45)

By Art and Spirituality CIC

In this session, we’ll explore how conscious breathing can help reduce stress and bring calm into any moment of the day. Through three simple steps, you’ll learn how to reconnect with your breath, soothe your nervous system, and release accumulated tension in the body. This practice is ideal for those new to breathwork as well as those looking to deepen their ability to manage stress naturally and effectively. This class is spondsored by the Lottery Community Fund, Awards for All and run by David Palacios from Essence Scotland, breathwork instructor and more. By attending this class you release the teacher, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending.

12th October FREE BREATHWORK CLASS
Delivered In-Person in Edinburgh
FREE

Dog Training / Behavioural Seminars

By The Dog Guardian

Nigel Reed, The Dog Guardian is hosting a series of seminars revealing his easy-to-follow method for a happy and well-behaved dog.

Dog Training / Behavioural Seminars
Delivered In-PersonFlexible Dates
Price on Enquiry