199 C++ courses

Overview This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of body language skills could impact situations such as; sales visits, interviews, presentations and normal day-to-day interactions where body language plays a part. Description Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message. Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills. Topics covered: Core Principles and the Five C’s – Exploring the subconscious effects of body language and setting the scene by ensuring participants appreciate the rules to interpreting body language. Reading Body Language – Gestures – An activity that helps participants realise the power of body language and how important it is to communication. Arm Barriers – Understanding the different arm barrier gestures and crossed arm positions and what each means. Palm and Handshake Gestures – Discussing the different handshakes and palm actions, what they mean and how they are applied in real life. Includes activities that test the theory. Hand and Thumb Gestures – A review of these different gestures and what they mean. Hand to Face Gestures…or… How to Spot a Liar! – An exploration of different gestures that involve the hand moving to the face. Identifying how to spot body language that signifies lying and what to watch out for. Chin and Cheek Gestures – An activity that helps participants understand the different chin and cheek gestures and how to interpret this body language. Eye Signals – A review of pupil dilation, directed gazes and eye accessing cues in order to fully understand how eyes provide body language clues. Matching & Mirroring – Looking at the technique of building rapport and developing relationships through careful observation of body language. Bringing it all Together – An activity that allows participants to embed their learning and realise how much they now understand and appreciate body language and its effect on communication. Who should attend Anyone who wants to gain a better understanding of their own body language, and that of others. Requirements for Attendees None.

The Emergency First Aid at Work Awareness Course is ideal for businesses, especially in low-risk environments. This course covers all the core competencies outlined by the HSE, making it an acceptable workplace first aid course. Completing this course allows you to be an appointed first aider in the low-risk workplace. It meets HSE workplace first aid requirements and aligns with the latest UK Resuscitation Council guidelines. Event details: Date: Tuesday 21st October 2025 Time: 9:30am - 3:30pm Location: Ongar Business Centre, The Gables, Fyfield Rd, Ongar CM5 0GA The course covers: 1. Understand the role and responsibilities of a first aider a. Identify the role and responsibilities of a first aider b. Identify how to minimise the risk of infection to self and others c. Identify the need for consent to provide first aid 2. Be able to assess an incident a. Conduct a scene survey b. Conduct a primary survey of a casualty c. Summon appropriate assistance when necessary 3. Be able to provide first aid to an unresponsive casualty a. Identify when to administer Cardio Pulmonary Resuscitation (CPR) b. Demonstrate CPR using a manikin (including the use of an AED device) c. Justify when to place a casualty into the recovery position d. Demonstrate how to place a casualty into the recovery position e. Identify how to administer first aid to a casualty who is experiencing a seizure 4. Be able to provide first aid to a casualty who is choking a. Identify when choking is: - mild-severe b. Demonstrate how to administer first aid to a casualty who is choking 5. Be able to provide first aid to a casualty with external bleeding a. Identify the severity of external bleeding b. Demonstrate control of external bleeding 6. Know how to provide first aid to a casualty who is in shock a. Recognise a casualty who is suffering from shock b. Identify how to administer first aid to a casualty who is suffering from shock 7. Know how to provide first aid to a casualty with minor injuries a. Identify how to administer first aid to a casualty with: small cuts, grazes, bruises, small splinters b. Identify how to administer first aid to a casualty with minor burns and scalds Everyone who attends will receive a certificate and a first aid textbook. About the host: David Hewitt, East Saxon Training Founded founded by David Hewitt in 2020, East Saxon Training provides bespoke, engaging training and consultancy services across Essex, East Anglia, and surrounding areas. With over 30 years of management experience in healthcare, construction, and the charity sector, David delivers practical, memorable courses in areas such as first aid, fire safety, mental health awareness, and team development. Known for his clear, relatable, and confidence-building approach, David’s training goes beyond compliance, combining real-world insight with humour and interactive learning. He also volunteers with the Samaritans, reflecting his strong commitment to wellbeing and community support. Find out more about David and East Saxon Training: https://www.eastsaxontraining.com/ This workshop is provided courtesy of Backing Essex Business. Fully-funded by Essex County Council and delivered by Let’s Do Business Group. Backing Essex Business (Formerly Back to Business Essex) is here to support business growth across the county, promoting economic growth and creating jobs, by providing free business support, access to finance and training. For more information visit https: www.backingessexbusiness.co.uk Please click here to see the Backing Essex Business Privacy Policy

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Products & Technique’s Workshop Workshop Description: Want to talk paint? Have a play with colours and finishes? That's why we are so excited to team up with Sophie James Paints on this very special Two Day Technique Product Furniture Interior Workshop with Sophie James Decor Paint. ReVamp Boutique will be honoured to welcome Tony Cheeld from his Essex based family business. On this workshop you will have the chance to chat to him about technical queries, learn their sustainable ethos and how Sophie James Decor Paint products can transform every room of your home, furniture and garden with a Q&A . Day One you can experiment with all their latest products from their latest Light Dynamics range, paints, glazes and varnishes and discuss all those queries you have about preparation, application and colour mixing. Day Two you will using the techniques and knowledge you have learned on Day One and working on your own piece using Sophie James Decor Paint products and finishes. Interior design based Sarah Ashby-Bassett will be available to discuss paint colours schemes and interior colour choices for your home and how paint can transform your space. You will need to bring: A small piece of furniture like a table, bedside cabinet or small chair Any colour scheme ideas you may have for your furniture, colour drenching, feature walls and interiors What is included: All the materials, light lunch, refreshments through the days and a goodie bag to take away with you. 10% Off any purchases made for Sophie James Decor Paint throughout the two days Where & When: It takes places at our workshop at Tom's Farm Shop & Garden Centre, Maldon Road, Tiptree, Essex, CO5 0QA 10AM to 4PM There is ample parking. Terms & Conditions: We have the right to cancel, change venue or date if we do not fill enough spaces. In this event we will give you 7 days notice with the option of rebooking or a full refund. Share You may also like Barbola Art Workshop Regular price£95.00 Posh Veg Paint Regular priceFrom £5.95 Paint It & Upholster It Course Regular price£145.00 Christingle Paint Regular priceFrom £5.95 Write a ReviewExcellentBased on 43 Reviews Amanda TannerMarch, 2024I had the most wonderful therapeutic and inspiring two days with Sarah at Revamp Boutique; and finished with a beautiful bespoke piece of furniture that I can now use in my dining room. I thoroughly enjoyed rekindling my creative side and learning about the different techniques and potential when upcycling furniture! I will definitely be coming back! Thank you for a fab day! 🥰 Samantha DoughtyMarch, 2024Sarah is a really great teacher, lovely workshop, time flies when you're having fun!! Lots of tea and coffee and lovely homemade lunch...the best coleslaw ever! Skills learnt will stay with me and inspire my home decor x Anita HollandsMarch, 2024Thank you for a great day creating Barbola! enjoyed it all, you can tell the chef the Cream tea and sandwiches were exceptional. thought the workshop was amazing! Think I’m going to use the technique and create some handmade pressies. Thank you again. Helen OtterMarch, 2024Thoroughly enjoyed the workshop. Sarah shared lots of hints and tips, lovely warm person. Very pleased with my re vamped lamp table Lynne PintoMarch, 2024Fantastic day of learning how to upholster and paint a chair. A wealth of information and fun people to work with on the course. Thanks Sarah and Simon for such a great day - will definitely be back for more. Debra CrouchMarch, 2024Had a fabulous time using paint and decoupage to upcycle a very drab and unloved Ikea chest of drawers, into something beautiful which will now take pride of place! Thank you Sarah for your advice and enthusiasm - also for the lunches (home made coleslaw was ridiculously good!) Louise WatsonMarch, 2024Such a brilliant course! Very relaxed environment with lovely people and a tasty lunch. I learnt the fabric decoupage technique which was great, I completely transformed an unloved piece of furniture and gained the skills to go on and use the technique again for other items. I would highly recommend. Show all Reviews Workshops Fabric Decoupage Paper Decoupage Upcycle A Lampshade Painting With Sophie James Make A Memory Journal Paper Mache Wings Pimp Your Pumps Upcycle A Mirror Barbola Workshop Paint It & Upholster It Kid's Creative ReUse Workshop Work With Us Workshops For Sale Commissions ReVamp Retreat Sophie James Decor Paints Contact Us ReVamp Boutique, Tom's Farm Shop & Garden Nursery, Maldon Road, Tiptree, Essex, CO5 0QA Privacy Policy Refund Policy Terms Of Service Sitemap Twitter Facebook Pinterest Instagram YouTube Payment methods © 2024, ReVamp Boutique FurniturePowered by Shopify Chat1

Organisational development, Organisational culture, Organisational values, Organisational environment,

Learners will be introduced to the design, installation, commissioning, and maintenance of intruder and hold-up alarm systems.

Only 12 places available, so please do hurry booking as this exclusive tasting will sell out quickly. There will be no more opportunities to taste these extremely rare wines. These Champagnes were released in very small quantities in the first place and then aged in my own wine cellar to perfection, so none of them are still available on the market to purchase.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

You can start your baby’s swimming journey as soon as you feel ready to visit a warm swimming pool. We have had babies taking their first swim at only four weeks old. The sooner you start swimming lessons for your baby the better their understanding and confidence in the water will be. Your baby’s first experience in a structured swimming lesson is a wonderful and gentle introduction to water sensory techniques. We will teach you how to be comfortable and confident holding, moving, floating and playing with your baby in the pool.