If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
The Firth of Forth is a stunning and diverse location for photography. During this full-day session we will travel across both the North and South banks of the River Forth to capture some amazing locations from characterful old jetties to the Forth Bridges; from the smallest port in Scotland to hidden bays. This is designed for people who know the basics of their camera and want to learn how to take stunning landscape and seascapes images whilst discovering the beautiful scenery around the Forth estuary. Attendees on the session will learn how to create stunning images in-camera through the use of filters and more advanced composition techniques. The full-day session commences from first light and will last until sunset so there are many opportunities to practice your skills. During the day we will also spend some time looking at how we can use editing software to enhance your images. The workshop will have a minimum of two and a maximum of six attendees to ensure that everyone receives individual attention from a professional photographer. About Ideal if you understand how to set the exposure of your camera manually and want to learn how to use filters to improve your photographs. We visit several locations along the banks of the Forth River to capture sunrise and sunset, panoramas and change the way we see movement in water. This is a full-day workshop, picking up from Edinburgh a couple of hours before sunrise and returning about an hour after sunset. Lunch is not included Experience level – intermediate and advanced What to Bring A camera that you can set the exposure manually A good sturdy tripod. It is helpful to have a wide-angle lens and a long zoom, although if you only have a kit-lens then that will still be fine for this workshop. You will need a filter system such as Lee, Nisi or Cokin with ND and ND graduated filters Ensure your camera batteries are fully charged and strongly consider having a spare An empty memory card, we’ll take about 150 photographs during the session. Duration 12 hours
Introduction to Agile for Executives: In-House Training This session provides executives with an overview of Agile values and principles, the key benefits of an Agile approach, and its differences with the traditional Waterfall method. During the session, we compare and contrast the major Agile methods, with an emphasis on Scrum, as the most popular in the market. And most importantly, we present some criteria for Agile Transformation, possible certifications to pursue, and what is needed at the senior leadership level to achieve the best business results. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts, and roles and responsibilities Illustrate an Agile approach outside of Software Development Define Scaled Agile Determine how to support an Agile transformation for your organization Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile benefits Agile myths and realities Overview of Agile Methods Overview of Agile methods Scrum method Lean and Kanban methods Criteria and certifications What Executives Need to Know About Agile Agile is not just for IT Agile can be scaled Agile transformation needs your support Summary and Next Steps Review Personal Action Plan
We invite adults, children, complete beginners, and advanced pianists alike to join us at our studio on Baker Street for the finest and most comprehensive piano lessons London has to offer, thanks to a wonderful team of piano instructors. Please contact us for in-person or online lesson availability.
Introduction to Agile and Scrum: In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls
I've added this two day workshop because a one day workshop gives you the basics, but two days will allow you to develop your carving technique and use additional knife grasps. By embedding good technique into the way you carve, you will avoid injuries and additional regular stretching will help you to look after your body. You will leave with the knowledge and confidence to carve safely at home. You will have access to a range of different tools, starting with the axe to rough out spoon blanks - I have a good range of axes you can try from budget to the Gransfors large carving axe. Next using the Mora wood carving knives (105/106/120) to shape your blanks into spoons following traditional designs for optimising strength and utility. I also have a range of hook knives to try out. Using these traditional tools you will make a spoon from local and sustainable fresh cut green wood (usually willow/birch/alder or cherry) - starting with a log and leaving with a spoon. From the initial splitting of the log, trimming it down with an axe, to carving finer details and decorations with chip carving knives. This course is located close to central Edinburgh and is accessible by public transport. Depending on the weather it can be inside or outdoors in the wildlife garden. Courses can also be arranged to suit your availability! Please email to discuss your requirements, discounts are available for small groups or multiple days. Course numbers are usually limited to five or less; individual training courses can also be arranged. What's included in the price? Tea, coffee, light lunch of bread and soup and snacks. Professional training in the use of a range of traditional tools. Advice on tool care and sharpening. Fresh cut (green) wood for carving. Some tools available for sale at competitive rates.
Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.
This course is suited to those who are involved in the planning, provision, and assistance of meals for those in care. It provides a solid insight into the basics of good nutrition as well as providing practical guidance for how to put these into practice within a care setting. Learners will also look briefly at Food Hygiene. This subject forms standard 8 in The Care Certificate.
This half day course is designed for new treasurers, general trustees and management committee members or staff who work in smaller organisations to understand the basics of how to manage the finances within a voluntary or community organisation. It covers all the essential issues ranging from drawing up a budget to ensuring that the organisation has sound financial procedures.