4139 BA courses in Cardiff delivered Live Online

Designed to help individuals and their organisations develop new products, services and ways of working to create sustainable value. The EFQM Innovation Leader Training is designed to help individuals and their organisations understand what innovation means for them and challenge them to focus on developing new products, services and ways of working to add new value. The training will focus on how to: Develop your understanding of innovation and how it can be successfully implemented using a structured innovation management approach Demonstrate the ability to effectively manage innovation activities to achieve the intended outcomes Course Content Overview of the EFQM Lens Concept Introduction to Innovation Lens Groupwork – Megatrends and how they impact on you Innovation Lens Framework – Structure and Content Groupwork – Completion of Innovation Questionnaire Discussion – Feedback on the Questionnaire and Outcomes How to manage the Innovation process Using Assess Base to baseline performance/conduct a gap analysis Pre-course Work Pre-reading on the new EFQM Model. Delivery The course is delivered through virtual trainer led live workshop. Upon registration, you will receive a link to the workshop. Cost £450 + VAT which includes the training course, the Innovation Lens e-book and your EFQM Innovation Leader Certificate. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.

This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.

  The GDPR came into effect in May 2018. This legislation is designed to guide organisations in their obligations relative to the processing of personal and sensitive data. About This Course   Organisations are required to comply with the GDPR regardless of their size of business. If you process 'personal data', there is a potential need to be compliant with the legislation. The scope of the GDPR considers how this information is collected, stored, used, transported, shared and disposed of. To ensure organisations' understand this obligation, this interactive one-day course considers both scoping and auditing of an organisations processing activities, as well as an understanding of compliance with GDPR.  Learning Outcomes; GDPR - what is it and how does it apply to us? Personal and sensitive data Lawful basis for processing Consent and the GDPR The Data Protection Act 2018 Data Subject rights The role of the ICO Data breach or Incident? Privacy by Design and by default GDPR Audit checklist Prerequisites   There are no prerequisites to attend this course, however all attendees are expected to have a basic understanding of the Data Protection principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Quizzes Who Should Attend?   The course is designed for any member of the organisation whose role includes processing personal data. Data Protection Officers, Information Security team members or Information Governance Leads who may also see benefit in attending. Accreditation Assessment    There is no exam with this course but delegates do receive a Course Attendance Certificate and an 8 hour CPD Certificate. Provided by   This course is Accredited by NACS and administered by the IECB

Enhance your ability to apply a range of techniques and tools to help improve management of emotions under stress, make more effective decisions in difficult scenarios and manage your energy more effectively in stressful situations.

This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.

Learn how to better apply project management techniques to manage small projects as part of your normal role.