The Advanced Hair Stylist Training course provides comprehensive training in barbering, hair cutting, hair styling, and shampooing. Participants will gain essential skills and knowledge to become proficient in these areas of hairdressing, preparing them for a successful career as an advanced hair stylist. Learning Outcomes: Develop advanced barbering skills, including various cutting techniques and styles, enabling the creation of modern and classic men's haircuts. Master the art of hair cutting, understanding different cutting methods, layering techniques, and texturizing to create customized hairstyles for clients. Acquire proficiency in hair styling, learning how to create different looks using blow-drying, curling, straightening, and upstyling techniques. Learn proper shampooing and hair cleansing methods, ensuring optimal hair and scalp health for clients. Enhance communication and client consultation skills, understanding client preferences and providing personalized hair services based on their needs. Gain knowledge of hair care products and tools, selecting the most suitable ones for different hair types and styles. Develop a professional approach to time management, maintaining a well-organized work environment, and providing efficient hair services. Understand the importance of hygiene and sanitation in hairdressing, following industry best practices to ensure a safe and clean salon environment. Practice precision and attention to detail in hair cutting and styling, delivering high-quality results to meet clients' expectations. Demonstrate creativity and adaptability in hairdressing, staying up-to-date with the latest trends and techniques in the industry. Why buy this Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Barbering Who are Barbers 00:05:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Tools of the Trade (Barbers) 00:30:00 Hair Salon Equipments & Furnitures 00:15:00 Code of Practices for Barbering Services 00:45:00 Safe Startup Guide for Barbers 00:35:00 Shaving 00:40:00 Hair Cutting Cutting the Hair 00:15:00 Cutting: Barber Skills & Techniques 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Glossary of Cuts 00:05:00 Shampooing Shampooing 00:15:00 Mock Exam Mock Exam - Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training 00:20:00 Final Exam Final Exam - Hairdresser, Hair Cutting, Barber - Advanced Hair Stylist Training 00:20:00
Learning Outcomes Get an introduction to corporate finance and sales Know everything about sales growth, presentation and marketing Deepen your knowledge of long terms finance planning and growth Acquire the skills for analysing financial statements and capital budgeting Learn to manage profit during the financial downfall Understand the fundamentals of Islamic finance and the ruling of Islamic finance in the UK Description In order to take a business to the highest place in the world market, you need to pay attention to resolving and managing different terms, setting goals, performing audits, analysing financial statements and holding the business in its downfall. All of these responsibilities are fulfilled by the sales and finance executives. So, before launching a career in the sales and finance sector, you must gain an excellent understanding of the role of this position. The Sales And Finance Executive can help you with that. To make you the best suited for this role, we crafted this comprehensive Sales and Finance Executive course. In this course, you will learn the basics of finance and sales. This course will show you the procedure for analysing financial statements and capital budgeting. Alongside that, it will also give you some tips and tricks on handling the business in the time of its downfall. Furthermore, you can learn about the Islamic financial system in the UK as well from this course. Why would you miss this chance to grab the knowledge of sales and finance from our immersive course? Join us now to begin your journey and acquire the well-known CPD- certificate at the end of this course. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment you need to score at least 60%. After submitting your assessment you will get feedback from our experts immediately. Career path The pertinent skills you will acquire after the completion of this course will help you to hunt for jobs in the mentioned areas: Sales Negotiator Sales Executive Sales Administration Assistant Market Research Analyst Manager Course Content Module 01: Introduction to Sales Introduction to Sales 00:24:00 Module 02: Introduction to Corporate Finance Introduction to Corporate Finance 00:11:00 Module 03: Sales Growth Sales Growth 00:24:00 Module 04: Sales Presentation Sales Presentation 00:19:00 Module 05: Sales and Marketing Sales and Marketing 00:27:00 Module 06: Long Term Financial Planning and Growth Long Term Financial Planning and Growth 00:30:00 Module 07: Analysis of the Financial Statement Analysis of the Financial Statement 00:29:00 Module 08: Capital Budgeting Capital Budgeting 00:27:00 Module 09: Financial Risk-Return Tradeoff Financial Risk-Return Tradeoff 00:19:00 Module 10: Profitability During Financial Downturn Profitability During Financial Downturn 00:14:00 Module 11: Managing Profitability in Financial Downturn Managing Profitability in Financial Downturn 00:14:00 Module 12: Fundamentals of Islamic Finance Fundamentals of Islamic Finance 00:27:00 Module 13: Ethics and Principles of Islamic Finance Ethics and Principles of Islamic Finance 00:21:00 Module 14: Islamic Finance in Practice Islamic Finance in Practice 00:18:00 Module 15: Islamic Finance in the UK Islamic Finance in the UK 00:26:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Statistics show that 1 in 5 women have been sexually assaulted but sadly we know the real number is much higher than that. From teaching thousands of women in self defence, we know that most women have experienced either an assault, an attack, stalking, unwanted attention or physical or emotional abuse from a partner. This is not acceptable. Taking the time to learn about self defence of the body and the mind will give you the knowledge and the power to avoid becoming part of these statistics.
Is your dog is aggressive towards other dogs and sometimes even violent? Don't worry, we've got you covered. We'll teach you how you can train your dog like the experts, and after this course, your dog will be the perfect pet. It will obey your command and will be your best friend. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from being aggressive. And you'll learn a lot about your dog's behaviour and why it gets aggressive. You'll gain the skills needed to train your dog to listen to your command and calm down when you command. You'll also learn many more things about dogs and how to train them properly. This comprehensive Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is one of the best courses available on dog training. Now we're not just saying that to make it sound great; this course was made by Sharon Bolt. Sharon is an expert in this field and was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. She has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert, and you're guaranteed a thorough training on this subject. Course Highlights Learn the simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Being aggressive with other dogs. Displaying dominant and challenging behaviour. Lunging, growling and barking. Dog attacks. What you'll learn Know simple methods that integrate dogs who are aggressive with other dogs. Recognize dominant and submissive signals that prevent dog attacks from happening. Understand the 3 different types of dog aggression. Know why getting your dog to walk by your side first is vital to your success and how to do this. Understand the crucial part you play in your dog's aggressive behaviour and how to give the right information to your dog. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, when out on the walk. Know why dogs attack some dogs and are fine with others. Understand why some dogs are aggressive on the leash and are good-natured when off the leash. Learn why some dogs are 'picked on' and others avoided. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Communicate to your dog in a language they understand Who is this Course for? This Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is perfect for Any dog owner, regardless of experience, who likes the pack leader theory, as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you! If you're a dog owner whose dog is aggressive and attacks other dogs, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements Our Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is great for anyone who has a dog that displays challenging and/or aggressive behaviour towards other dogs. You should also have a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with all the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 This Is What People Say Who've Learnt My Methods 00:01:00 This Could Be You! 00:15:00 This is What You'll Get from This Course You'll be Able To Do All This After the Course... 00:04:00 Important - Please Read This Before Starting The Course Important - Please Read This First 00:05:00 Challenging And Submissive Signals In Dogs How To Recognize Challenging And Submissive Signs In Order to Stop an Attack 00:11:00 Body Language And How To Get Leadership qualities 00:07:00 Pulling on the Leash and Dog Aggression The Missing Part of Dog Aggression - You Must Get This Right First 00:10:00 How To Get Your Dog To Walk Calmly On The Leash And Integrate Aggressive Dogs 00:08:00 Who's Walking Who E-Book 01:00:00 This Video Shows You How To Get An Aggressive Dog To Relax Around Other Dogs 00:05:00 A Dog Attack What A Dog Attack Means And How To Stop It Happening Again 00:10:00 The Transcript To Lectures 6,7 And 10 00:15:00 Special Bonus Only For Students Who've Signed Up For This Course
Overview Be a better pet parent with the Cat Behaviour and Healthcare Diploma course.This Cat Behaviour and Healthcare Diplomacourse will help you to understand your feline better. It will teach you essential feline healthcare skills and the right nutrition for your cat. It will equip you with cat body language decoding skills, covering practical cat facts, and uncovering the secrets of good cat litter box habits. Understand your cat better by enrolling into the Cat Behaviour and Healthcare Diplomacourse today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cat Behaviour and Healthcare Diploma. It is available to all students, of all academic backgrounds. Requirements Our Cat Behaviour and Healthcare Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 32 sections • 68 lectures • 03:23:00 total length •Scratching Behavior: 00:07:00 •Intercat Aggression: 00:05:00 •Attention Seeking Behavior: 00:08:00 •Petting Induced Aggression: 00:05:00 •Redirected Aggression: 00:07:00 •Separation Anxiety: 00:08:00 •Obsessive Compulsive Disorder (OCD): 00:05:00 •Urine Marking: 00:09:00 •Excessive Vocalisation: 00:08:00 •Spilling Water: 00:04:00 •Destructive Chewing: 00:05:00 •Fear in Cats: 00:09:00 •Play Aggression: 00:07:00 •1.1 Seizures: Ways to Identify: 00:02:00 •1.2 Seizures: Causes: 00:02:00 •1.3 Seizures: Ways to Manage: 00:02:00 •1.4 Seizures: Preventive Measures: 00:01:00 •2.1 Obesity: Ways to Identify: 00:02:00 •2.2 Obesity: Health Consequences: 00:01:00 •2.3 Obesity: Causes: 00:01:00 •2.4 Obesity: Ways to Manage: 00:02:00 •3.1 Hearing Loss: Ways to Identify: 00:02:00 •3.2 Hearing Loss: Causes: 00:02:00 •3.3 Hearing Loss: Ways to Manage: 00:03:00 •3.4 Hearing Loss: Preventive Measures: 00:01:00 •4.1 FCD / Memory Loss: Ways to Identify: 00:05:00 •4.2 FCD / Memory Loss: Causes: 00:01:00 •4.3 FCD / Memory Loss: Ways to Manage: 00:04:00 •5.1 Urinary Incontinence: Ways to Identify: 00:01:00 •5.2 Urinary Incontinence: Causes: 00:01:00 •5.3 Urinary Incontinence: Ways to Manage: 00:03:00 •6.1 Arthritis / Joint Pain: Ways to Identify: 00:03:00 •6.2 Arthritis/ Joint Pain: Causes: 00:01:00 •6.3 Arthritis: Ways to Manage: 00:04:00 •7.1 Vision Loss: Ways to Identify: 00:05:00 •7.2 Vision Loss: Causes: 00:01:00 •7.3 Vision Loss: Ways to Manage: 00:03:00 •7.4 Vision Loss: Preventive Measures: 00:01:00 •8.1 Diabetes: Ways to Identify: 00:03:00 •8.2 Diabetes: Ways to Manage: 00:02:00 •9.1 Cancer: Ways to Identify: 00:02:00 •9.2 Cancer: Causes: 00:03:00 •9.3 Cancer: Preventive Measures: 00:02:00 •10.1 Dental Diseases: Ways to Identify: 00:03:00 •10.2 Dental Diseases: Preventive Measures: 00:02:00 •11.1 Fatty Liver Disease: Ways to Identify: 00:02:00 •11.2 Fatty Liver Disease: Causes: 00:02:00 •11.3 Fatty Liver Disease: Ways to Manage: 00:01:00 •11.4 Fatty Liver Disease: Preventive Measures: 00:02:00 •12.1 Heart Diseases: Ways to Identify: 00:02:00 •12.2 Heart Diseases: Causes: 00:02:00 •12.3 Heart Diseases: Preventive Measures: 00:01:00 •13.1 Hyperthyroidism: Ways to Identify: 00:03:00 •13.2 Hyperthyroidism: Causes: 00:01:00 •13.3 Hyperthyroidism: Ways to Manage: 00:01:00 •14.1 Kidney Diseases: Ways to Identify: 00:02:00 •14.2 Kidney Diseases: Health Consequences: 00:02:00 •14.3 Kidney Diseases: Causes: 00:01:00 •14.4 Kidney Diseases: Ways to Manage: 00:02:00 •15.1 Lactose Intolerance: Ways to Identify and Causes: 00:02:00 •15.2 Lactose Intolerance: Ways to Manage: 00:03:00 •16.1 Feline Distemper Disease: Causes: 00:02:00 •16.2 Feline Distemper Disease: Health Consequences: 00:01:00 •16.3 Feline Distemper Disease: Ways to Manage: 00:01:00 •16.4 Feline Distemper Disease: Preventive Measures: 00:02:00 •17.1 Rabies: Ways to Identify: 00:03:00 •17.2 Rabies: Management & Prevention: 00:04:00 •Ways to Boost Immunity of your Cat: 00:03:00
Are you passionate about writing and dream of seeing your name on a bestseller list? Enrolling in our "How to Write a Bestselling Novel" course is your first step toward that goal. In today's world, the ability to write compelling stories is more important than ever. This course is much needed as it provides you with the essential skills to write stories that captivate and engage readers. Writing effectively can greatly enhance your daily life by improving communication skills and creativity. Professionally, mastering the art of writing can open doors to numerous job opportunities in the UK, with writers earning an average salary of £25,000 to £50,000 per year, depending on their experience and success. The course covers everything from understanding the market to crafting compelling characters and building a captivating plot. Writing is not just a skill but an asset in various sectors, which are seeing a significant growth of 12% annually. By learning to write effectively, you can build a strong author brand, making you a desirable candidate in publishing and content creation industries. So, take this opportunity to write your future success story! Key Features: CPD Certified How to Write a Bestselling Novel Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding the Market Module 02: Crafting Compelling Characters Module 03: Building a Captivating Plot Module 04: Mastering Dialogue Module 05: Setting the Scene Module 06: Crafting an Irresistible Hook Module 07: Building Your Author Brand Learning Outcomes: Understand market dynamics for writing bestsellers, targeting reader preferences effectively. Create vivid characters, making your novel engaging and relatable to readers. Develop captivating plots, mastering the art of storytelling for bestseller potential. Craft authentic and compelling dialogue to breathe life into your characters. Set the scene skillfully, creating immersive environments for reader connection. Construct irresistible hooks that grab attention, setting your novel apart instantly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This How to Write a Bestselling Novel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of How to Write a Bestselling Novel. Moreover, this course is ideal for: Aspiring writers seeking bestseller success and literary recognition. Authors eager to enhance their storytelling skills and commercial appeal. Fiction enthusiasts looking to turn their passion into marketable novels. Creative minds aiming to build a distinctive author brand and identity. Those keen on writing novels that resonate with a wide readership. Requirements There are no requirements needed to enrol into this How to Write a Bestselling Novel course. We welcome individuals from all backgrounds and levels of experience to enrol into this How to Write a Bestselling Novel course. Career path After finishing this How to Write a Bestselling Novel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of How to Write a Bestselling Novel are: Novelist - £24K to £60K/year. Scriptwriter - £30K to £55K/year. Copywriter - £20K to £45K/year. Editor - £25K to £50K/year. Literary Agent - £25K to £50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In this course, you will learn crucial British Sign Language vocabulary, grammar, and conversational abilities. In addition, you will discover more about deaf culture and gain a deeper understanding of the difficulties faced by those who have hearing loss. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of fingerspelling and several greetings. Discover the deaf culture and deaf awareness in depth. Acquire knowledge of several commonly used questions, basic conversations, and more. High-Quality resources that will help you to learn BSL easily. CPD-accredited certificates recognised by employers and professional organisations. Enhance your communication skills through practical exercises. British Sign Language for Beginners Course Overview Do you want to start your learning journey in British Sign Language? Our new curriculum for the CPD Accredited BSL Beginners Course is designed to provide a comprehensive foundation in British Sign Language. With our experienced instructors, you will learn essential vocabulary, grammar, and conversational skills to communicate with the Deaf community confidently. Additionally, our interactive ZOOM Live sessions and face-to-face practical exercises will enhance your understanding and fluency in BSL. Our curriculum is designed to cater to both beginners and those with prior knowledge of singing. You'll learn the basics through a guided approach and develop your skills with practical exercises and real-life scenarios. Our ZOOM live lessons span over 10 hours, with 2 hours per week. By the end of this course, you will be equipped with the necessary tools to communicate with the Deaf community and create meaningful connections effectively. British Sign Language for Beginners, Autumn 2024 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Class Starts: August 29, 2024 – September 26, 2024 Venue: Zoom Online Teacher: Adam Linsdell Contact us for more information. Who should take this course? This course is designed for people, groups, or organizations that want to improve their interaction with deaf coworkers, clients, friends, and family. It is also ideal for those interested in learning sign language as a means of communication or for personal enrichment. Whether you are a beginner or have some knowledge of sign language, this course will provide you with the necessary skills to effectively communicate with the deaf community. Learning Outcomes Upon completion of the BSL Beginners Course, participants will achieve the following learning outcomes: Gain extensive knowledge of deaf culture and BSL. Utilise communication tactics with deaf people. Identify communication aids and accessibility provisions for deaf people, and explain equality legislation. Fingerspell names and unfamiliar words with confidence and accuracy, facilitating effective communication. Develop short conversations and ask questions about a range of simple, everyday topics, enabling meaningful interactions and connections. Demonstrate a basic vocabulary for greetings, meeting people, and number signs. Be able to express ideas and engage in basic communication in BSL. Join us and embark on an exciting learning journey that will open doors to a whole new world of communication. Enrol in the Introduction to BSL Beginners Course - CPD Certified Zoom Live, F-to-F Training Now! Course Curriculum The history of deafness and the origins of sign language We look back through history and consider how attitudes and policies impact deaf people then and now. As we delve into the history of deafness, it becomes evident that societal attitudes and policies have played a significant role in shaping the experiences of deaf individuals. Experiences of deafness You'll gain an insight into unique communities that identify not as a group with a disability but as cultural minorities with their own language. By understanding these communities and their experiences, we can challenge the notion that deafness is solely a disability and instead recognize it as a diverse and valuable aspect of human diversity. Statistics around hearing loss Learn about the Statistics around hearing loss that will also help you realise how important it is to learn BSL. Understanding these statistics can provide a broader perspective on the prevalence and impact of this condition. Communication tactics: Understanding the best communication tactics with deaf people is crucial in fostering effective and inclusive interactions. By utilizing methods such as sign language interpretation, visual aids, and assistive technologies, we can bridge the communication gap and create a more inclusive society for individuals with hearing loss. Communications aids and support You will learn about some commonly available communication aids and support from qualified communication-support professionals, including technology such as real-time speech-to-text. Technology and equipment Learn about the technology and equipment we can use while communicating with deaf people. This includes devices like hearing aids, cochlear implants, and video relay services, which enable individuals with hearing loss to communicate effectively. Access and Equality Legislation We look at why equal access is important, the effectiveness of lipreading, guidance on good communication, and adjustments related to deafness. Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as "hello," "good morning," "how are you?" and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, facilitating clear communication of names and unfamiliar vocabulary. This skill will enhance your overall fluency in BSL and make conversations more inclusive and accessible for everyone involved. Meeting People Acquire the skills to introduce yourself and engage in basic conversations, enabling you to establish connections and build rapport with the deaf community. These skills will not only help you in social settings but also in professional environments where you may need to interact with deaf individuals. Questions Develop proficiency in asking questions using sign language, allowing for effective communication and understanding in various contexts. It enables you to gather information, clarify doubts, and engage in meaningful conversations, fostering stronger connections and relationships with deaf individuals. Numbers Explore the world of numbers in BSL, equipping you with the knowledge to express numerical concepts accurately. This skill is particularly useful in educational settings, as it allows you to teach and learn mathematical concepts using sign language. Additionally, understanding numbers in BSL can also be beneficial in professional settings, such as when discussing age, quantities, financial matters, or analysing data. Basic Conversations Enhance your conversational skills by learning vocabulary and phrases related to simple, everyday topics, empowering you to engage in meaningful exchanges. By improving your conversational skills in BSL, you can confidently communicate with deaf individuals and create inclusive environments. This can be especially valuable in social settings or when working in customer service roles where effective communication is essential. Customised Content (Depending on Participant's Interests) The course content can be tailored to your interests, allowing for exploration of areas such as colours, animals, and travel within the context of BSL. Learning BSL can also provide a deeper understanding of deaf culture and foster empathy toward the challenges faced by the deaf community. Moreover, being able to communicate in BSL can open up new opportunities for personal and professional growth, such as volunteering or working in organisations that support the deaf community. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost. FAQs How long is the BSL Beginners Training Course? The BSL Beginners Course is typically a 10-hour program. How many levels are there in BSL? In BSL, there are six levels that individuals can progress through to develop their signing skills. Each level builds upon the previous one, allowing individuals to gradually expand their vocabulary, grammar, and fluency in the language. These levels provide a structured framework for learning BSL and enable individuals to achieve proficiency in both receptive and expressive signing abilities. Are there any prerequisites for enrolling in the course? No, there are no prerequisites for enrolling in the BSL Beginners Training Course. It is designed for individuals with no prior knowledge of British Sign Language. Is there a certificate provided upon completion of the course? Yes, upon completion of the course, you will receive a certificate of completion. This certificate can be used to showcase your proficiency in British Sign Language to potential employers or educational institutions. What is the duration of each live Zoom session? The duration of each live Zoom session is typically two hours. This allows for a focused and interactive learning experience while accommodating busy schedules. How many students are typically in each class? Typically, there are around 10 -15 students in each class. This class size allows for individual attention from the instructor and promotes a collaborative learning environment among peers. How do I start learning BSL? To start learning British Sign Language (BSL), you can enrol in an Introduction to British Sign Language - BSL Zoom Live Course offered by Lead Academy or find online resources that offer introductory lessons. It is important to practise regularly and immerse yourself in the language by interacting with the Deaf community or joining sign language clubs. Lead Academy's Zoom classes provides you with an interactive learning experience where you can practise your signing skills with a qualified instructor and fellow learners. Why is BSL important? BSL is important because it allows deaf individuals to communicate effectively and participate fully in society. It is their native language and provides them with a means to express themselves, access information, and engage in social interactions. Additionally, BSL promotes inclusivity and helps bridge the communication gap between deaf and hearing individuals, fostering understanding and equality.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season!Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Zoology will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, thiswill help you keep ahead of the pack. The Zoology incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Zoology, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Zoology? Course 01: Zoology Course 02: Lab Analyst Training Course 03: Animal Science Course 04: Animal Behaviour and Psychology Course 05: Veterinary Assistant Diploma Course 06: Biotechnology Course 07: Animal Healing and Communication Technique Course 08: Cat Behaviour and Healthcare Diploma Course 09: Pet First Aid Course 10: Personal Hygiene Course 11: Infection Prevention Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Zoology to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Zoology: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10) Hard Copy Certificate: Free (Previously it was £20) Curriculum of Zoology Bundle Course 1: Zoology Zoology Animal Behaviours And Diversity of Life Genetics and Breeding Vertebrate Zoology Invertebrate Zoology Animal Diseases Animal Health Care Course 2: Lab Analyst Training Introduction to the Course Medical Laboratory Services Laboratory Equipments (Part-01) Laboratory Equipments (Part-02) Microscope and How to Use It Solutions Used in Clinical/Medical Laboratory Sterilisation, Disinfection and Decontamination Basic Haematology Basic Haemostasis (Coagulation) Basic Immunology and Immunohematology Urinalysis Basic Clinical Chemistry Basic Clinical Microbiology Basic Parasitology Laboratory Accidents and Safety Quality Assurance Course 3: Animal Science Principles of Animal Science Animal Anatomy and Physiology Cell Biology Biochemistry Animal Microbiology Genetics and Evolution Animal Nutrition Animal Disease and Medicine Animal Behavioural Ecology Pet Care Wildlife Management Animal Welfare Course 4: Animal Behaviour and Psychology Introduction to Animal Care Basic Animal Health Evolution and Ecosystem Animal Behaviour Animal Psychology Course 5: Veterinary Assistant Diploma The Development of Veterinary Medicine Naming And Classifying Animals The Cell Zoology - Tissues Connective Tissue Muscle Tissue and Nervous Tissue Tissue Healing And Repair The Skin Bone The Skeleton Describing Disease Occurrence Cardiovascular System Respiratory System and Lymphatic System The Gut and Digestion Urinary System and Reproductive System Nervous System, Senses and Endocrine System Nutrients Metabolism Course 6: Biotechnology Introduction to Biotechnology Biotechnology in the Realm of History Molecular and Cellular Biology Biotechnology Versus Molecular Biology Genetic Engineering Biotechnology in Health Sector Industrial Biotechnology Biotechnology in a Business Perspective Course 7: Animal Healing and Communication Technique Pet Communication Course Lesson 01 - Introduction Lesson 02- When to Use & Methods Lesson 03- Ways of Connecting Lesson 04- Gestalt Walkthrough Lesson 05- Communication Walkthrough Lesson 06- Subtle Energies Lesson 07- The Aura Lesson 08- Methods of Healing Lesson 09- Animal Reiki Part 1 Lesson 10- Animal Reiki Part 2 Lesson 11- Crystal Healing Lesson 12- Bach, Herbs and Tissue Salts Lesson 13- Aromatherapy Lesson 14- Spiritual Animal Healer's Program Lesson 15- Basic Needs Audio Lessons Lesson 16- SAHP Level 1 Attunement Lesson 17- SAHP Level 2 Attunement Lesson 18- SAHP Level 3 Attunement Lesson 19 - SAHP Level 4 Attunement Lesson 20 - SAHP Level 5 Attunement Lesson 21 - SAHP Level 6 Attunement Course 8: Cat Behaviour and Healthcare Diploma Scratching Behavior Intercat Aggression Attention Seeking Behavior Petting Induced Aggression Redirected Aggression Separation Anxiety Obsessive Compulsive Disorder (OCD) Urine Marking Excessive Vocalisation Spilling Water Destructive Chewing Fear in Cats Play Aggression Seizures Obesity Hearing Loss Feline Cognitive Dysfunction (FCD) / Memory Loss Urinary Incontinence Arthritis / Joint Pain Vision Loss Diabetes Cancer Dental Diseases Fatty Liver Disease Heart Diseases Hyperthyroidism Kidney Diseases Lactose Intolerance Feline Distemper Disease (Vaccination) Rabies Ways to Boost Immunity of your Cat Course 9: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Course 10: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Course 11: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Zoology bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Zoology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now 'If eyes are the windows to the soul, then shop windows are just as revealing. They reveal the soul of the shop.' - Debra Templar, the founder and owner of the Templar Group. Wondering why all the time you love the dresses or shops that display lovely mannequins? It happens as they choose the best outfit for the dummy. If you want to learn the tips for increasing your sales through practical ways, the Visual Merchandising Diploma course is designed for you. Merchandising refers to the activities of promoting sales or goods. Then what is Visual Merchandising? Simply, it means the visual presentation for boosting your sales. Visual Merchandising is the technique when products or services are highlighted for attracting, engaging, and motivating the customers. One of the best ways of Visual Merchandising is the use of dummy or mannequins. The course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales. This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye. If you work with retail displays or are thinking about opening your own store, this specialist course is for you. From Visual Merchandising to Window Display Skills, learn the tools to plan, design and create innovative retail environments and enhance the customer experience. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Along with this course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Visual Merchandising Course 02: Mastering Colour - Architectural Design & Interior Decoration Course 03: Basic Product Management Course 04: Retail Management - Level 5 Course 05: Warehouse Course 06: Strategic Planning and Analysis for Marketing Course 07: Business Branding Course 08: Customer Relationship Management Course 09: Sales: Psychology of Customers Course 10: Effective Communication Skills Diploma Course 11: Product Photography So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Visual Merchandising Module 01: Introduction Module 02: Store Layouts Introduction to Store Layouts Role of a Store Planner Techniques for Creating Effective Store Layouts Aims and Purposes of Store Layouts Putting Together the Layouts Module 03: Exterior Design Exterior Signs Marquees and Banners Walks and Entries Landscaping Window Displays Module 04: In-Store Design Creating an Appealing Store Atmosphere Lighting Colour Music and Scent How Exciting Should a Store Be? Module 05: Mannequins in Visual Merchandising Dressing A Mannequin Securing A Mannequin Grouping Mannequins Maintenance Importance of Mannequins Module 06: Display Fixtures Different Types of Display Fixtures Horizontal Fixtures Vertical Fixtures Shop Fits, Vendor and Specialist Fixtures Wall Fixtures Module 07: The Role of a Visual Merchandiser The Day-To-Day Role of a Visual Merchandiser Visual Merchandising for Department Stores Visual Merchandising for Multiple Chain Stores Small Stores Visual Merchandising Measuring Success Visual Merchandising Module 08: Challenges of Modern Visual Merchandising Deficiency of New Technologies Limited Display Space Budget Constraints Lack of Flexibility Traditional Blueprints Course 02: Mastering Colour - Architectural Design & Interior Decoration Introduction The Impact of Fashion and Colour Trends Colour Terminology Colour Basics and Neutral Colours Warm vs. Cool Colours Colour Schemes Colour Ratios and Applications Using Colour to Trick the Eye Conclusion Course 03: Basic Product Management Module 01: Course Introduction - Product Module 02: Definition of Product Module 03: Classification of Product Module 04: Consumer Goods Module 05: Business Goods Module 06: Levels of a Product Module 07: Product Quality Module 08: Product Mix Module 09: Product Life Cycle Module 10: Branding Module 11: Branding Strategies Module 12: Brand Equity Course 04: Retail Management - Level 5 Introduction to Retail Management Retail Strategy Retail Buying and Merchandising Retail Pricing Supply Chain Management in Retailing The Sales Process and Dealing with Customers at the Checkout Importance of Consumer Behaviour Taking Trends and Targeting Customers Effectively The Importance of Communicating with Customers Choosing a Retail Location Retail Psychology Negotiate the Right Deal with Suppliers Develop Store Security Procedures Management Skills for Leading Your Team Selling in Multiple Channels Retail Brand Management Health & Safety for Retail Stores Consumer Rights Act Course 05: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 06: Strategic Planning and Analysis for Marketing An Introduction to Strategic Planning Development of a Strategic Plan Strategic Planning for Marketing Strategic and Marketing Analysis Internal Analysis External Analysis Market Segmentation, Targeting and Positioning Course 07: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Course 08: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 09: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Product Photography Photography 101 -Your Simple Outline! Learning to shoot in Manual Mode The 'Pre-Production' Phase The Background Lighting & Love The Actual Photoshoot! Post-Production Phase The Final Word CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Visual Merchandising) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.