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5519 Courses

DSL - Designated Safeguarding Lead

By Imperial Academy

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

DSL - Designated Safeguarding Lead
Delivered Online On Demand
£129

Chemical Peel Diploma

5.0(101)

By Elixskin & Elixir Skin Training

Skin peels also known as chemical peels, primarily work by exfoliating the skin and removing dead skin cells. Many different types of acid are used in this treatment. Most skin peels today are superficial in nature and therefore no skin peeling is actually observed. Please confirm dates and availability with us prior to purchasing Why Train In Chemical Peels? Treats active acne Treats hyperpigmentation Treats ageing skin Other treatments such as microneedling, microdermabrasion, dermaplaning etc can not be performed on active acne so this is the first treatment stage to work with skin. Clinicare Peels used for training that are also suitable for darker skin types. You can charge £60-£80- per session (depending on your location) Who Is This Course Suitable For? Those who have NVQ Level 2/3 Beauty. If you do not have any experience then you can do our VTCT Level 2 Facial Massage & Skin Care Course Content Theory: Skin anatomy & physiology Indications for use – including areas of treatments Differences in peel solutions and appropriate selection to suit the client Effectiveness of treatment – including depth and post treatment skincare Handling adverse reactions Appropriate combining of further treatment options Carrying out a Consultation: Client selection – including client medical history, drugs, and supplements list Skin analysis and pre-treatment considerations Contraindications and cautions to treatment Consenting clients Demonstration and practice session: Client preparation for treatment – including use of topical anaesthesia Importance of describing the sensation of treatment to clients Effective treatment techniques Health and safety management: including choice of equipment, safe handling of chemicals, and equipment management Number and frequency of treatments Use of homecare products Treatment records: Maintaining client records Post treatment advice Importance of treatment insurance Course Duration & Cost Home study with one day practical- 2.5 hours intensive Chemical Peel £200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses

Chemical Peel Diploma
Delivered In-Person in LeicesterFlexible Dates
£200

Goal Setting Mastery

By iStudy UK

Without effective goals in place, it is very difficult for a business to succeed and operate productively. The vision determines the execution, which is why a lack of goals leads to failure.  In the Goal Setting Mastery course, you will learn the art of smart goal setting and why goal setting is so important in business. With tips and guidance from the experts, it covers the S.M.A.R.T goal setting system that top business executives swear by. It will teach you how to execute your short-term and long-term goals the right way and apply strategic execution in business. This course will equip you with the skills to create balance in your life and set a clear vision for what you want to achieve. In no time at all, you will have mastered the essential skills needed to run a business, promote productive work teams, and get things done efficiently. Enrol today and learn techniques that can be applied effectively in all areas of life. Learning Outcomes: Understand the power of goal setting and why people fail without itExecute your goals the right way by learning from the expertsLearn the shortcuts to crushing your short-term and long-term goals Familiarise with the S.M.A.R.T goal setting system used by top CEOsCreate balance in your life by getting into the right mindsetKnow the difference between vision and executionUnderstand the benefits of strategic execution in business Career Path On successful completion of this course, you will be able to apply goal setting effectively in a business environment, with the fundamental skills required for the following professions: Business OwnerManagerLife CoachBusiness CoachMentor Unit 01: Introduction & First Concepts The Truth about Goals 00:08:00 The Power Of Goal Setting 00:06:00 Unit 02: Goal Setting Techniques & Strategies The Reasons People Fail 00:08:00 Shortcuts to Crushing Your Goals 00:08:00 Mastering Long & Short Term Goals 00:04:00 Mastering Long & Short Term Goals 00:04:00 Unit 03: Successful Mindset Conditioning & a Balanced Life Creating Balance in Your Life.mp4 00:14:00 Successful Mindset Conditioning.mp4 00:04:00

Goal Setting Mastery
Delivered Online On Demand56 minutes
£25

Customer Service Training Complete Diploma

5.0(10)

By Apex Learning

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Customer Service Training Complete Diploma
Delivered Online On Demand1 hour 58 minutes
£12

Forgiveness

By iStudy UK

It can be difficult to forgive someone, especially when they've really hurt you; but with forgiveness also comes freedom. This course is designed to teach the benefits of forgiving, as well as outline the dangers of not forgiving. You will learn about the ways to absolute forgiveness, the laws of forgiveness, and why refusing to forgive can impact your health and wellbeing.  This course will deepen your understanding of the concept of forgiveness, teaching you how to look at the bigger picture and let go of negative feelings that are holding you back from moving on. Whether you are thinking about whether to forgive someone who hurt you, or are looking to start a career in counselling, this course will provide you with the tools you need to do so. Learning Outcomes: Learn why refusing to forgive can impact your wellbeing and hold you back from moving onDeepen your understanding of the concept and laws of forgivenessLearn how to look at the bigger picture when deciding whether to forgiveUnderstand the different ways to absolute forgiveness and why forgiving is freeingBecome a more mindful person and learn how to channel your energy into positivityGain an in-depth understanding of the concept of forgiving but not forgetting Find inner peace and strength to overcome your issues of forgivenessDevelop essential skills to become a qualified counselling professiona Career Path This course will set you on the path to forgiveness and help you find inner peace. You will also gain a wide range of skills required to work in the following professions: CounsellorPsychologistMindfulness CoachLife Coach Introduction Introduction and First Concept 00:02:00 Benefits and Dangers Forgiving Others 00:06:00 How Forgiveness Can Benefit You 00:06:00 Dangers of Refusing to Forgive 00:07:00 The Ways to Forgiveness Forgive not Forget 00:07:00 Ways to Absolute Forgiveness 00:07:00 The Laws of Forgiveness 00:05:00 The Bigger Picture 00:06:00 What Hold You Back from Forgiving 00:05:00 Final Thoughts & Tips Final Thoughts & Ideas 00:03:00

Forgiveness
Delivered Online On Demand54 minutes
£25

Customer Service Training Course - CPD Certified

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Service Training Course - CPD Certified
Delivered Online On Demand20 hours
£45

Understanding APIs and RESTful APIs Crash Course

By Packt

Discover what APIs and RESTful APIs are and how they work

Understanding APIs and RESTful APIs Crash Course
Delivered Online On Demand40 minutes
£17.99

Corporate Self Confidence Training: Boosting Confidence at Work

4.3(43)

By John Academy

Elevate your professional journey with our Corporate Self-Confidence Training course. Master the art of confidence in the workplace, from effective communication and decision-making to building respectful relationships. Boost your career success and personal growth. Join now for a transformative experience in leadership development and career advancement.

Corporate Self Confidence Training: Boosting Confidence at Work
Delivered Online On Demand
£24.99

Agile Scrum as a Delivery Method - Full Course - Essentials (C-ASDM) for Government and Public Sector

By UK Scrum Academy

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Agile Scrum as a Delivery Method - Full Course - Essentials (C-ASDM) for Government and Public Sector
Delivered In-PersonFlexible Dates
£1,814.40 to £2,268

Certificate in Know Your Customer & Customer Due Diligence

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Certificate in Know Your Customer & Customer Due Diligence bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Certificate in Know Your Customer & Customer Due Diligence bundle will help you stay ahead of the pack. Throughout the Certificate in Know Your Customer & Customer Due Diligence programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Certificate in Know Your Customer & Customer Due Diligence course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Certificate in Know Your Customer & Customer Due Diligence Bundle Consists of the following Premium courses: Course 01: Certificate in Know Your Customer & Customer Due Diligence Course 02: Customer Service Management Course 03: Customer Relationship Management Course 04: Sales: Psychology of Customers Course 05: Phone-Based Customer Service Course 06: The Formula to Talk with Strangers Course 07: Dealing With Difficult People Training Course Course 08: Public Speaking and Presentation Skill Course Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training Enrol now in Certificate in Know Your Customer & Customer Due Diligence to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Certificate in Know Your Customer & Customer Due Diligence expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Certificate in Know Your Customer & Customer Due Diligence Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance And 10 more courses ... CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Know Your Customer & Customer Due Diligence bundle. Requirements This Certificate in Know Your Customer & Customer Due Diligence course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Certificate in Know Your Customer & Customer Due Diligence) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Certificate in Know Your Customer & Customer Due Diligence
Delivered Online On Demand
£39