The TQUK LEVEL 2 Certificate in Understanding Children & Young People’s Mental Health (RQF) Qualification is to enable you to gain a recognised (RQF) qualification to support those with mental health difficulties. As a staffing member working with children and young people, you are responsible for the safeguarding of each person and as such having an understanding in supporting children and young people with difficulties in mental health.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
Public Speaking and Presenting - a one-day interactive training taught in small groups. On this page: What participants of this course say Tutoring Booking Information Refund policy Industry-specific public speaking training Follow-up training options Enquiries This is a one-day interactive course on the delivery of public speaking – a beautiful art that can be mastered with quality training and practice. What participants of this course say "10/10. Excellent trainer. Found most useful : - the Feedback session; tutor being very patient in asking/teaching us to pause and repeat with correct tone. - Link to Psychology and Genetics, rather than just techniques." “This course struck the perfect balance of theory/practice application for me. I appreciate the individual feedback and Fatos was a fantastic teacher. Very knowledgeable." Tutoring This course is directed by Fatos Selita, a multidisciplinary trained communication expert. Booking Information Group bookings To book this 'Public Speaking and Presenting' course for a group, please email us info(@technotruth.co.uk). The price for group bookings starts from £1,925, covering a maximum of 8 people. Refund policy For this training course, where the number of participants is capped at 8, we offer you the following flexibility: If you cannot attend on the date booked, we will be happy to move your booking to a new date or provide you with a refund of our fee - if you notify us more than 7 days ahead of the start date. If you need to cancel the course within 7 days ahead of the start date - we will be happy to offer you one change to a future date. 10% discount when a participant enrols for more than one of our courses at the same time. 20% discount for UK students. 20% for members of the Society for Personality and Social Psychology (SPSP) (spsp.org). 25% discount for Members of the UK Law and Society Association (UKLSA) (uklsa.co.uk). Goldsmiths students, staff, or alumni, please email us for current discounts. Sponsored places: We are currently offering a number of sponsored places on all AIR Courses for those in extremely difficult financial circumstances. Please email us for details: For all enquiries, and to be regularly updated on upcoming AIR courses, please email: info (@technotruth.co.uk). Industry-specific public speaking training Public Speaking for Diplomacy Interview Skills Public Speaking for Academics / Researchers Public Speaking for Business Professionals (Bankers, Lawyers, Media Professionals) Find out more about all of the AIR courses available to you. Enquiries For all enquiries, and to be regularly updated on upcoming AIR courses, please email: info (@technotruth.co.uk). For anything urgent, or if emailing is not a good option for you, you can also call us via WhatsApp or phone on +44 (0)7908 566 949.
ð Unlock Your Potential as a Trainer with Train The Trainer Course! ð Are you passionate about sharing knowledge and inspiring others? Do you dream of becoming a masterful trainer who leaves a lasting impact on every audience? Look no further! Our comprehensive Train The Trainer course is your gateway to unleashing your full potential in the world of training and development. ð Why Choose Train The Trainer? In today's dynamic and competitive world, effective training is the key to success for individuals and organizations alike. Our Train The Trainer course equips you with the essential skills, strategies, and techniques to deliver impactful training sessions that captivate and empower your audience. By enrolling in our course, you'll: ð Enhance Your Training Skills: Learn proven methodologies and best practices for designing, delivering, and evaluating training programs across diverse industries and disciplines. ð Develop Engaging Content: Master the art of creating compelling training materials that resonate with learners and drive meaningful learning outcomes. ð¡ Harness the Power of Technology: Discover innovative tools and technologies to enhance your training delivery and create immersive learning experiences. ð¥ Build Confidence and Presence: Develop your presentation and communication skills to become a charismatic and influential trainer who commands attention and inspires action. ð¼ Boost Your Career Prospects: Gain a competitive edge in the job market and open doors to exciting opportunities in training, coaching, consulting, and beyond. ð Who is this for? Our Train The Trainer course is perfect for aspiring trainers, seasoned professionals looking to upskill, educators, HR professionals, consultants, and anyone passionate about making a difference through training and development. Whether you're just starting your journey in training or seeking to take your career to new heights, this course is designed to meet your needs and exceed your expectations. ð¤ï¸ Career Path Upon completing our Train The Trainer course, you'll be equipped with the knowledge, skills, and confidence to pursue a variety of rewarding career paths, including: ð Corporate Trainer: Join the training departments of leading organizations to design and deliver impactful training programs that drive employee performance and organizational success. ð Educational Trainer: Inspire the next generation of learners as a teacher, lecturer, or educational consultant, shaping minds and transforming lives through effective education and training. ð¼ Freelance Trainer: Launch your own training consultancy or freelance career, offering your expertise to businesses, institutions, and individuals seeking professional development solutions. ð Subject Matter Expert: Become a recognized authority in your field by sharing your knowledge and expertise through workshops, seminars, webinars, and online courses. ð Unlock Your Potential Today! Don't let your dreams of becoming a top-notch trainer remain just dreams. Join our Train The Trainer course today and embark on a transformative journey towards becoming a confident, competent, and captivating trainer who makes a real difference in the lives of others. Enroll now and take the first step towards a brighter future filled with endless possibilities! FAQs (Frequently Asked Questions) Q: What is Train The Trainer? A: Train The Trainer is a comprehensive course designed to equip individuals with the skills, knowledge, and confidence needed to excel as trainers in various settings. It covers essential topics such as instructional design, training delivery techniques, communication skills, and evaluation strategies. Q: Who can benefit from taking the Train The Trainer course? A: Train The Trainer is suitable for a wide range of individuals, including aspiring trainers, seasoned professionals seeking to enhance their skills, educators, HR professionals, consultants, and anyone passionate about training and development. Whether you're just starting your career in training or looking to advance to the next level, this course is designed to meet your needs. Q: What will I learn in the Train The Trainer course? A: The course covers a diverse range of topics, including instructional design principles, adult learning theory, training delivery methods, communication techniques, presentation skills, evaluation and assessment strategies, and leveraging technology in training. Participants will also gain practical experience through hands-on activities and real-world simulations. Q: How long does the Train The Trainer course take to complete? A: The duration of the course may vary depending on the format and delivery method. Typically, Train The Trainer programs range from a few days to several weeks in length, with options for full-time, part-time, and online study. Q: What are the career prospects after completing the Train The Trainer course? A: Graduates of the Train The Trainer course have a wide range of career opportunities available to them, including roles as corporate trainers, educational trainers, freelance trainers, subject matter experts, and more. Additionally, the skills and knowledge acquired during the course can also be applied to various other professions that involve teaching, coaching, or facilitating learning. Q: Is there any prior experience or educational background required to enroll in the Train The Trainer course? A: While prior experience in training or education may be beneficial, it is not always necessary. Train The Trainer courses are designed to accommodate individuals with varying levels of experience and educational backgrounds. However, a passion for learning and a desire to help others succeed are essential qualities for success in the field of training and development. Course Curriculum Module 01 Introduction to the Process of Learning Introduction to the Process of Learning 00:00 Module 02 Motivational Training Motivational Training 00:00 Module 03 Development of Presentation Skill Development of Presentation Skill 00:00 Module 04 Management of Difficult Situations Management of Difficult Situations 00:00 Module 05 Speaking With Confidence Speaking With Confidence 00:00 Module 06 Facilitating Activity Facilitating Activity 00:00 Module 07 Preparation For The Training Preparation For The Training 00:00 Module 08 Evaluation Evaluation 00:00
***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Equality, Diversity and Inclusion (EDI) In today's quickly changing workplace, the value of Equality, Diversity, and Inclusion (EDI) cannot be overemphasised. With UK data indicating a 29% increase in workplace discrimination lawsuits in the previous year, how can we build a more inclusive and equal working environment? This comprehensive Equality, Diversity and Inclusion bundle delves deep into the principles and practices of Equality, Diversity & Inclusion (EDI), empowering you to build a fairer, more respectful, and successful workplace. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. But that's not all. When you enrol in Equality, Diversity and Inclusion Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity and Inclusion Career Bundle: Course 01: Equality, Diversity and Inclusion Course 02: EDI in adult care Course 03: Certificate in Equality, Diversity and Inclusion at QLS Level 3 Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course Enrol in Equality, Diversity and Inclusion training bundle today and take the first step towards achieving your goals Why Choose Our Equality, Diversity and Inclusion Bundle? Get a Free CPD Accredited Certificate upon completion of Equality, Diversity and Inclusion Get a free student ID card with Equality, Diversity and Inclusion Training Get instant access to this Equality, Diversity and Inclusion course. Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity and Inclusion is affordable and simple to understand The Equality, Diversity and Inclusion is an entirely online, interactive lesson with voiceover audio Lifetime access to the Equality, Diversity and Inclusion course materials The Equality, Diversity and Inclusion comes with 24/7 tutor support Equality, Diversity Start your learning journey straightaway with our Equality, Diversity Training! Equality, Diversity premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Equality, Diversity is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Equality, Diversity You have to complete the assignment given at the end of the Equality, Diversity course. After passing the Equality, Diversity exam, you will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Equality, Diversity Requirements Equality, Diversity Career path Equality, Diversity Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Register on the Patient Customer Service Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Patient Customer Service Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Patient Customer Service Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Patient Customer Service Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Patient Customer Service Training Module 01: Introduction to Patient Customer Service Introduction to Patient Customer Service 00:27:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:28:00 Module 03: Areas of Patient Customer Service Areas of Patient Customer Service 00:38:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:38:00 Module 05: Organising Schedules Organising Schedules 00:46:00 Module 06: Medical Jargon and Terminology Medical Jargon and Terminology 00:46:00 Module 07: Effective Filing Systems in Medical Offices Effective Filing Systems in Medical Offices 00:37:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:30:00 Module 09: What Customer Service Is to Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:38:00 Module 10: Providing Customer Service and Support to Colleagues Providing Customer Service and Support to Colleagues 00:29:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:40:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Ready to join our Flight Attendant Training and be paid for travelling the world? Get on board! Start on your path to an exciting new career in the skies today! Start on your path to an exciting new career in the skies today! It’s time to take to the clouds and start your career as Flight Attendant. Learn everything you need to know about being a flight attendant to land your dream job. Prepare yourself for a new job and learn from the best with these practical Flight Attendant Training. Do you want to get paid to travel the world and have job flexibility? You’re in the right place! Start our flight attendant course today and get to grips with all of the necessary procedures you need to know to set yourself apart and be a standout candidate. With this course you will build an extensive foundation of knowledge. Tests and practical tasks will allow you to consolidate your knowledge and skills. You will learn everything you need to know as a Flight Attendant: basic knowledge of the aircraft, what the daily work looks like, the basics of airline recruitment, safety procedures, emergency procedures. This training is designed for both those who are already cabin crew and want to deepen their knowledge as well as anyone looking to start a new career path and fast-track their way to their first job in the skies. Pass with flying colors The training will be delivered through an multimedia platform and you will receive a certificate upon completing the course. You can study at your own pace, anytime, anywhere; all you need is an internet connection. The flexibility of the course makes it easy to fit into your current schedule and you can study stress-free. We provide in-depth training in an easy-to-follow format so that you can pass all of the cabin crew exams with confidence. Inside the course, you’ll find extensive knowledge from industry-leading professionals on everything they believe you need to know to be selected. You will learn all about the flight attendant role as well as understand the aviation industry and the important safety and security procedures. You will gain a strong understanding of everything from role-playing scenarios to an inside look at the assessment day. After completing this flight attendant training you’ll be able to demonstrate an excellent knowledge of the role in your interviews and application process. You will also receive a full certificate upon completing the course which you can show to potential employers. Start today! Learn from the best in the industry and join our learning community now. Join the Flight Attendant Training course today and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Angela Lecarde Learn from our cabin crew trainer who has over 15 years of experience in the industry The training is conducted by an industry-leading expert that is committed and willing to help you build the foundation of knowledge you need to start or improve as a cabin crew flight attendant. Our expert has worked as a senior flight attendant working all around the world as well as training hundreds of staff across the globe. She will be more than happy to share with you all of her knowledge and expertese so you can set yourself apart from other candidates and confidently get through the selection process. Angela is passionate about simplifying the process of becoming a flight attendant. She has compiled her many years of experience into a concise course with all of the need-to-know information. She will be sharing all of her inside tips on what airlines are looking for in their staf. She has created invaluable resources that will help you every step of the way. Angela is very passionate about working as a flight attendant and we can guarantee that you complete the course feeling well prepared and motivated to land your new role. The flight attendant course includes: Detailed video presentations 1. Essential know-how to understand all the procedures and the culture of your profession. Aviation business – grasp the whole picture and understand your role in it Guidelines and procedures – learn what workings as a flight attendant requires and how to fulfill your duties appropriately Career path presented with the most detail through its stages Learn how one does become a flight attendant and what will be required of you Training videos How to work as Flight Attendant How to deal with difficult situations Working in different airlines Tests 1. Tests and revision of acquired knowledge Basic knowledge of being a Flight Attendant Knowledge of specific aspects and components 2. Final Exam Final test Summary of previously presented knowledge and tasks Course materials How to communicate with the pilot and other crew members in the right way? Communication with difficult passengers A practical guide on how to prepare in emergency situations A practical guide on how to carry out the most important procedures Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Why join Kemp Center’s Flight Attendant Training? This course prepares you not only for a career as a flight attendant but also teaches you essential skills that employers truly value. Working as a flight attendant is an increasingly popular career choice because who wouldn’t want to travel the world and get paid? There are many job opportunities out there but it is essential to know how to set yourself apart from other candidates and this course can help you do just that! It is suitable for those who are looking to start a new career being a flight attendant or cabin crew staff that want to deepen their knowledge. The course includes in-depth knowledge of everything you need to know whilst flying in the skies.The course comprises the most up-to-date content from experts in the industry giving you the best opportunity to land your dream job. The flight attendant course covers global industries and follows standardized procedures from across the globe so that you can work wherever you want. Turn your passion for traveling into a job! The course will help you understand how to prepare the cabin for flight, procedures such as boarding passengers and safety demonstrations, and how to deal with emergencies. Ready to get on board? Angela Lecarde, Cabin crew trainer