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5519 Courses

Graduate Diploma in Customer Service Skills

By iStudy UK

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

Graduate Diploma in Customer Service Skills
Delivered Online On Demand13 hours 21 minutes
£25

BioRePeel Diploma

5.0(101)

By Elixskin & Elixir Skin Training

BioRePeel is an innovative peel treatment, using patented 2-phase technology. This provides a bio-stimulating, revitalising and peel-like effect. The combination of these components results in a mild exfoliation, stimulating the biosynthetic process, restoring the structure of the skin. This process decreases damage from UV light, pigmentation and acne scars and effectively preventing the ageing of skin. The treatment is suitable for all skin types, including those with fine line wrinkles, acne, fresh scarring and blackheads. Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? These are advanced treatments so you will need to have a relevant level 3 qualification as well as microneedling training. If you are a beginner then you can complete the VTCT Level 3 Access to Aesthetic Therapies which included Level 2 Facial Therapy . The link above has full details. If you do not have microneedling training then please book the combined course here If you are unsure, please contact us. Course Content You will cover; Client Consultation & Contraindications Skin Types & Conditions BioRePeel protocols- with and without microneedling Course Duration & Cost You will be required to do home study of treatment theory before you attend the practical training. This will allow more time to work on models and get hands on experience. Half day course £200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, Skin Injectables

BioRePeel Diploma
Delivered In-Person in LeicesterFlexible Dates
£200

Executive Secretary Diploma - CPD Accredited

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Executive Secretary Diploma Mega Bundle** Executive Secretary Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Executive Secretary Diploma package online with Studyhub through our online learning platform. The Executive Secretary Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Executive Secretary Diploma course provides complete 360-degree training on Executive Secretary Diploma. You'll get not one, not two, not three, but twenty-five Executive Secretary Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Executive Secretary Diploma courses are yours for as long as you want them once you enrol in this course This Executive Secretary Diploma Bundle consists the following career oriented courses: Course 01: Secretary & PA Diploma Course 02: Office Skills and Administration Course 03: Administration : Office Administration Course 04: Receptionist Diploma Course 05: Professional Certificate in Front Office Course 06: Document Control and Workflow Management Course 07: Diary Management Course 08: Touch Typing Complete Training Diploma Course 09: Microsoft Excel Complete Course 2019 Course 10: Microsoft PowerPoint for Beginners Course 11: Microsoft Teams Course 12: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes! Course 13: Data Analysis, Automating and Visualisation in Excel Course 14: Business Administration and Financial Management Course 15: Business Management and Finance Course Course 16: Professional Skills for Hotel Management Training Course 17: School Receptionist Course 18: Effective Communication Skills Diploma Course 19: Assertiveness Skills Course 20: Time Management Course 21: Public Speaking: Presentations like a Boss Course 22: Email Writing Training Course 23: Customer Service Management: Recovering Difficult Customers Course 24: Transcription Skills Course 25: Business Networking Skills The Executive Secretary Diploma course has been prepared by focusing largely on Executive Secretary Diploma career readiness. It has been designed by our Executive Secretary Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Executive Secretary Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Executive Secretary Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Executive Secretary Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Executive Secretary Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Executive Secretary Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Executive Secretary Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Executive Secretary Diploma lessons One to one assistance from Executive Secretary Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Executive Secretary Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Executive Secretary Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Executive Secretary Diploma certificate and transcript on the next working day Easily learn the Executive Secretary Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive Secretary Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Executive Secretary Diploma Requirements To participate in this Executive Secretary Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Executive Secretary Diploma Career path You will be able to kickstart your Executive Secretary Diploma career because this course includes various courses as a bonus. This Executive Secretary Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Executive Secretary Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Executive Secretary Diploma - CPD Accredited
Delivered Online On Demand6 days
£279

Managing Customer Excellence - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Managing Customer Excellence - CPD Approved
Delivered Online On Demand6 days
£279

Phone-Based Customer Service

5.0(1)

By Course Gate

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service
Delivered Online On Demand5 hours 21 minutes
£11.99

Fitness Business Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you to transform your passion for fitness into a thriving business. With this course, you will become a skilled fitness entrepreneur, equipped to create a unique fitness brand and provide exceptional services that stand out in the industry. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge about various effective business models Identify the ideal coaching client and their pain points Know how to create your first workout routine and diet plan Understand how to develop your first fitness book and video Know how to create an effective coaching offer Understand how to set smart marketing goals and craft a strong marketing message Know how to do email marketing for your product Know how to drive traffic through various content and affiliate marketing strategies Understand how to do keyword research for YouTube and build your content strategy Know how to deal with difficult clients and email overload Understand how to develop the mindset of an entrepreneur Know how to concentrate on your business goals getting off- track Why Fitness Business Training Course right for you? This fitness business training course is ideal for individuals who are planning to start a fitness business or personal trainers who want to transform their passion into a business. This course will teach you how to start your own online fitness business from scratch, develop a business plan, and take it to another level. You will learn about effective business planning tools, such as a thorough business plan template and comprehensive instructions on how to use and adjust them for your own fitness business. This course covers a wide range of fitness models, the fundamentals of selling and marketing, as well as how to develop your first information report, coaching offers, fitness book, and video. You will learn how to set smart goals and craft a strong marketing message. You will also gain knowledge about driving traffic through various content and affiliate marketing strategies. Finally, you will learn how to deal with difficult customers and email overload, and develop the perfect mindset of an entrepreneur. Upon successful completion of this course, you will be able to design an effective and well-crafted business plan that will attract a large group of audience to your business. Fitness Business Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Who This Course is For What You Will Learn Fitness Business Models Fitness Business Models Overview The Coaching Business Model Selling Products Business Model Affiliate Marketing Business Model Fitness Sponsorships Refining Yours First Products The First Steps Finding The Right Fitness Niche How To Identify The Ideal Coaching Client How To Identify Your Client Pain Points How To Become An Expert Selling & Marketing Fundamentals Understand What You Are Selling Creating Your First Fitness Information Product MVP - Minimal Viable Product Creating Your First Workout Routine / Diet Plan Writing Your First Fitness eBook Recording Your First Fitness Video Course Creating A Coaching Offer Selling & Marketing Strategies Overview Most Common Fitness Marketing Mistakes Setting SMART Marketing Goals Crafting A Stong Marketing Message Driving Traffic To Your Site Choosing The Right Marketing Channel Email Marketing For Your Product How to Build An Email List Your First Autoresponder Series2 How to Build The Perfect Lead Magnet Howto Use WordPress For Your Fitness Business Installing WordPress Building A Landing Page Building A Thank You Page Starting A Niche Youtube Channel Keyword Research for Youtube My Youtube Content Strategy How to Set Up Your First Lead Ad In Facebook Affiliate Marketing Affiliate Marketing Overview Writing Blog Posts With Affiliate Links Making Affiliate Sales With Youtube Videos Online Business Motivation Motivation Intro How to Deal With Difficult Customers / Clients How to Deal With Email Overload How to Develop The Mindset of An Entrepreneur How to Not Lose Track Of Your Business Goals Who should take this course? This fitness business training course is primarily aimed at: Fitness trainers Gym trainers Personal trainers Fitness enthusiast Anyone who wants to start their fitness business Anyone who is interested in learning about the fundamentals of building a business However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about fitness business models and marketing strategies. Entry Requirements There are no academic entry requirements for this fitness business training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This fitness business training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Fitness Business Training Course
Delivered Online On Demand
£25

Persuasion and Influence Psychology

4.3(43)

By John Academy

Description The hardship of life kills our confidence. We want to get strong and turn back to our agile life but most often, we don't find any proper ways to rebuild our self-belief. Don't worry. The Persuasion and Influence Psychology course may show you the approximate guidelines that you really want. Persuasion is a branch of influence that develops an individual's attitude, motivation, behaviour, intention, and belief. We designed our Persuasion and Influence Psychology course to identify the personal problems and solve it out with different tactics. The course shows the different psychological states of human mind and provides reasonable solution considering problems, annoyance, and complexities to reshape a person's self-confidence. The course narrates the systematic approach of psychological persuasion to change people's attitude in terms of making them feet from the awkwardness of life. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Persuasion and Influence Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Persuasion and Influence Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 Our Seven Fundamental Psychological Drivers Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging 00:04:00 Psychological Drivers: 4 - Belief 00:03:00 Psychological Drivers: 5 - Certainty & Uncertainty 00:04:00 Psychological Driver: 6 - Need for Growth 00:03:00 Psychological Driver: 7 - Need for a Place 00:04:00 Why We Do What We Do and How We Form Opinions First Impressions ~ How They're Formed and How to Form a Good One 00:03:00 The 'Facts, Feelings and After Effects' of Every Conversation 00:06:00 How to Get People to Jump Through Hoops like a Dolphin 00:04:00 The Psychological Difference Between Persuasion and Influence 00:03:00 The Importance of Understanding How People Have Beliefs and How Placebos Work 00:04:00 Body Language: Reading It and Interpreting It How to Read Body Language and the 'Tells' 00:04:00 The Difference Between 'Intent' and 'Impact' 00:03:00 How to Work out What People Really Mean When They Say Certain Things 00:04:00 The Big Difference That Little Words Can Make 00:03:00 How to Tell When People Are Lying and What to Do About It 00:03:00 How to Handle Difficult People with a Smile How to Put Things Right When You've Put Things Wrong 00:04:00 The Principles of Objection Handling 00:03:00 The Importance of Being Part of the Solution 00:05:00 Constructive Criticism 00:03:00 How to Handle Difficult Situations During and After the Event 00:05:00 How to keep improving relationships How The Roman Empire, The Beatles, and the Titanic really failed 00:05:00 How and why all relationships and companies follow the same course 00:05:00 How to keep improving even the best relationships 00:05:00 How relationships develop and how to relate to people How to develop trust and how to measure it 00:05:00 How get on with everyone better 00:04:00 How to understand people better and the role of linear probing 00:04:00 How to improve all your relationships in the long term 00:03:00 Conclusion What we've covered so far 00:02:00 Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Persuasion and Influence Psychology
Delivered Online On Demand1 hour 54 minutes
£18

Microneedling & Nano Needling Diploma

5.0(101)

By Elixskin & Elixir Skin Training

Microneedling is a popular treatment in staying youthful. It’s a procedure that uses fine needles to puncture the skin and create a controlled skin injury in order to rejuvenate skin. It’s also called skin needling, collagen induction therapy (CIT), and percutaneous collagen induction (PCI). During the procedure, a topical numbing cream is applied and then a mechanical derma pen ( we do not use derma rollers) is used to insert tiny needles into the skin to cause microinjuries or punctures. The idea is that the damage caused by the needles encourages your body to send healing agents (elastin and collagen) to the cuts to repair them. By making tiny columns of trauma in the dermis, the body is forced to make new collagen to fill them in and heal them. This new collagen makes skin look and feel slicker, tighter, and more youthful. Nano-needling stimulates collagen production in the skin by safely infusing active ingredients from your serum through tiny nano-channels. This is less invasive with no pain or down time nor a requirement of numbing cream and allows up to 97% product absorption.  Please confirm dates and availability with us prior to purchasing Why Train In Micro and Nano Needling? Microneedling is used to treat and improve conditions like acne scarring, fine lines and wrinkles, loose skin, skin texture, pore size, brown spots, stretch marks, and pigment issues. Almost anyone can have the procedure performed as long as they do not have any active infections, lesions, or any known wound healing problems. Risks involved with receiving microneedling are lower than many other skin treatments, such as chemical peels or light/laser therapies. The procedure is more effective than more aggressive treatments for acne scarring as well as more affordable for clients. There is no downtime with nanoneedling and currently not many estheticians offer this treatment. You can charge between £90- £180 per session (depending on your location) Who Is This Course Suitable For? Those who have NVQ Level 2/3 Beauty. If you do not have any experience then you can do our VTCT Level 2 Facial Massage & Skin Care Course Content Introduction of Skin Needling science Needle depth selection Patient Selection and contraindication Indications and treatment protocol Mechanism of action and applications Treatment techniques Post procedure care Complications Demonstration Hands on practice- 2 models Course Duration & Cost Home Study with one day practical Microneedling and Nanoneedling £450 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, Skin Injectables

Microneedling & Nano Needling Diploma
Delivered In-Person in LeicesterFlexible Dates
£450

Level 3, 4, 5 Pet First Aid

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access

Level 3, 4, 5 Pet First Aid
Delivered Online On Demand
£100

Level 3, 4, 5 First Aid for Pets

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4, 5 First Aid for Pets
Delivered Online On Demand
£100