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Course Overview: The demand for bookkeepers is growing rapidly, with a projected 10% increase in job openings by 2029. As businesses of all sizes increasingly rely on cloud-based accounting software, the need for skilled QuickBooks Online bookkeepers is becoming even more critical. The Advanced Diploma in QuickBooks Online Bookkeeping course is perfect if you want to take your bookkeeping career to the next level. With the Advanced Diploma in QuickBooks Online Bookkeeping, you can gain the expertise to effectively manage financial transactions, streamline processes, and make informed decisions. This comprehensive course will equip you with the necessary skills and knowledge to excel in online bookkeeping. Enrol in the Advanced Diploma in QuickBooks Online Bookkeeping today and start your journey to a successful career in bookkeeping! Key Features of the Course: CPD Certification: You will receive a prestigious CPD certificate upon successful completion. 24/7 Learning Assistance: Our expert support team is available round the clock to provide guidance and resolve any queries you may have during your learning journey. Engaging Learning Materials: Enjoy a range of multimedia resources, including interactive quizzes, video tutorials, and downloadable study materials, making your learning experience dynamic and captivating. Who is This Course For? This Advanced Diploma in Quickbooks Online Bookkeeping is tailored for aspiring bookkeepers, finance professionals, small business owners, and individuals seeking to enhance their bookkeeping skills. No prior experience is required, making it accessible to beginners and professionals. What You Will Learn: In the first set of modules, you will familiarise yourself with the fundamental aspects of setting up a new company file, entering opening balances, and managing accruals and prepayments. As you progress, you will explore advanced features such as reporting journals, nominal ledger amendments, and generating comprehensive reports listing nominal ledgers. Furthermore, the Advanced Diploma in Quickbooks Online Bookkeeping course will equip you with the skills to handle customer and supplier data effectively. You will learn to enter customer and supplier information, manage invoices and credit notes, and generate reports on customer activity and aged debtors. Understanding the intricacies of managing these vital aspects will enable you to maintain healthy customer relationships and efficiently manage supplier transactions. Additionally, you will delve into crucial areas such as reconciling bank accounts, processing petty cash transactions, managing cash payments, and conducting VAT returns. These modules will equip you with the tools and knowledge necessary to ensure accurate financial records, effective payment processing, and adherence to tax obligations. Why Enrol in This Course: By enrolling in the Advanced Diploma in QuickBooks Online Bookkeeping, you are investing in your future success. Here's why this course stands out: Top Reviewed Course: Our course has received rave reviews from learners, praising its realistic approach and relevance to real-world scenarios. Recently Updated: The course content is regularly reviewed and updated to align with the latest industry standards and best practices. Trending Skill: QuickBooks Online Bookkeeping is in high demand, making this course a valuable asset to boost your employability and career prospects. Requirements: No specific prerequisites are necessary to join this Advanced Diploma in Quickbooks Online Bookkeeping course. A basic understanding of financial concepts and computer literacy will be advantageous but not essential. Career Path: Upon completing this Advanced Diploma in Quickbooks Online Bookkeeping course, you'll have the skills and knowledge for various lucrative career paths in the financial sector. Bookkeeper - £25,000 to £35,000 per annum Accounting Assistant - £18,000 to £25,000 per annum Finance Administrator - £20,000 to £30,000 per annum Payroll Officer - £25,000 to £35,000 per annum Accounts Payable Clerk - £18,000 to £25,000 per annum Accounts Receivable Clerk - £18,000 to £25,000 per annum Financial Controller - £45,000 to £75,000 per annum Certification: Upon completing the Advanced Diploma in Quickbooks Online Bookkeeping course, you will receive a CPD certificate, validating your achievement and demonstrating your expertise in QuickBooks Online Bookkeeping. This certification will significantly enhance your professional profile and open doors to exciting career opportunities. Enrol in the Advanced Diploma in QuickBooks Online Bookkeeping today and embark on a transformative journey to financial excellence!" Course Curriculum 17 sections • 43 lectures • 03:30:00 total length •The structure of the course - first things first!: 00:05:00 •Set up free trial: 00:03:00 •Starting A New Company File: 00:11:00 •Enter opening balances: 00:02:00 •Reverse opening balances - accruals and prepayments: 00:06:00 •Report Journal: 00:05:00 •Amend The Nominal Ledger: 00:07:00 •Report listing the nominal ledgers: 00:02:00 •Enter customers: 00:09:00 •Report on customer contact information: 00:01:00 •Enter Suppliers: 00:05:00 •Supplier Contact List: 00:02:00 •Enter Invoices: 00:09:00 •Invoice Entering: 00:03:00 •Invoice batch: 00:06:00 •Post Sales Credit Notes: 00:08:00 •Report showing Customer Activity: 00:03:00 •Aged Debtors: 00:02:00 •Post Supplier Invoices: 00:03:00 •Entering a Batch of Supplier Bills: 00:09:00 •Credit Notes Suppliers: 00:05:00 •Reclassify Supplier Bills - Flash Bulbs Purchased: 00:04:00 •Supplier Account Activity Report: 00:04:00 •Post Cheques: 00:07:00 •Reports showing supplier payments : 00:01:00 •Receipts from customers: 00:07:00 •Report showing customer receipts: 00:02:00 •Post Petty Cash Transactions and Report: 00:04:00 •Post cash payments to ledgers: 00:02:00 •Enter petty cash items: 00:14:00 •Report on Petty Cash Payments Proper: 00:05:00 •Post Sundry Payments: 00:05:00 •Report Bank Payments: 00:03:00 •VAT Return: 00:03:00 •Reconcile The Bank: 00:10:00 •Provide A Report Showing Any Unreconnciled Transaction: 00:02:00 •Post the Wages Journal: 00:08:00 •Posting Journal Adjustments: 00:02:00 •Month end adjustments: 00:03:00 •Month end reports: 00:06:00 •Task- Crearing the accounts: 00:06:00 •Task - Customer report: 00:01:00 •Assignment - Advanced Diploma in Quickbooks Online Bookkeeping: 00:05:00

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

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Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Lead Generation and Attraction Marketing Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Lead Generation and Attraction Marketing Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lead Generation and Attraction Marketing Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Lead Generation and Attraction Marketing Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Lead Generation and Attraction Marketing Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lead Generation and Attraction Marketing Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lead Generation and Attraction Marketing Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Lead Generation and Attraction Marketing Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Lead Generation and Attraction Marketing Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lead Generation and Attraction Marketing Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction Preview Of Course 00:06:00 Module 02: Lead Generation with Attraction Marketing for Business Lead Generation Marketing 00:04:00 What is Attraction Marketing? 00:03:00 Strategies for Lead Generation 00:03:00 Using Customer Relation Management (CRM) for Relationship Building 00:04:00 Using Social Media for Lead Generation 00:04:00 Using Pay per Click (PPC) for Lead Generation 00:05:00 Module 03: Strategies for Lead Generation Create a value-packed newsletter 00:03:00 Host an event 00:04:00 Use a live chat on your website 00:04:00 Optimize your Website to Promote Your Lead Magnet 00:04:00 Target top-of-funnel keywords 00:04:00 Module 04: Using Customer Relation Management (CRM) for Relationship Building 5 Ways CRM Systems Improve Customer Experience 00:04:00 Why building customer relationships is so important 00:04:00 10 Ways to Build Long-Standing Customer Relationships 00:04:00 How Customer Relationships Can Improve Your Business Brand 00:04:00 8 Tips to Build Customer Relationships with Social Media 00:04:00 Module 05: Using Pay per Click (PPC) for Lead Generation How to Generate Quality Leads From Your PPC Campaigns 00:03:00 Who PPC Lead Generation Works For 00:03:00 Using PPC for Lead Generation Offers a few Notable Benefits 00:04:00 21 PPC Lead Generation Tools for More High-Quality Leads 00:03:00 How to Plan your Google Ads Budget 00:05:00 Module 06: What is Attraction Marketing 5 tips to run a successful attraction marketing campaign 00:05:00 5 strategies for strong attraction marketing 00:03:00 The Benefits And Advantages Of Attraction Marketing 00:03:00 Tools To Use For Attraction Marketing 00:05:00 Attraction Marketing Tips - 4 Ways I Use Attraction Marketing 00:04:00 Module 07: How to Get More Leads on Social Media How to Get More Leads on Social Media 00:05:00 Social Media Lead Generation Tips 00:05:00 How to Use Social Media for Lead Generation 00:03:00 How to Generate B2B Leads With Social Media Ads 00:04:00 3 Foolproof Ways to Generate Leads with Social Media 00:06:00 Module 08: Incorporating the Laws of Attraction in Your Daily Life Lead Generation Process 00:04:00 Aligning content to your lead's goals 00:04:00 Managing your lead generation Process 00:03:00 Why Is Lead Generation Important? 00:04:00 Difference Between Inbound and Outbound Lead Generation 00:04:00 Module 09: Conclusion Review Of Course 00:05:00

Stepping into the realm of B2B sales? Prepare to delve deep into the intricate world of 'B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales'. This course unravels the mysteries behind understanding B2B buyers and lays a foundation to construct impactful marketing strategies. Delve into the art of aligning sales with marketing, building robust sales teams, and mastering lead generation. The latter modules accentuate essential sales techniques, proficient management strategies, and the importance of customer relationships. Ready to conquer global B2B sales? We've got you covered. Join us and get ahead in the competitive B2B sales sphere! Learning Outcomes Comprehend the fundamentals of B2B sales and marketing. Identify and understand the unique needs and behaviours of B2B buyers. Design and implement a robust B2B marketing plan. Acquire knowledge on aligning sales teams and marketing efforts for optimal results. Master the tools and techniques for efficient customer relationship management. Why buy this B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales course for? Aspiring B2B sales and marketing enthusiasts keen to deepen their understanding. Business owners wanting to refine their sales strategies. Marketing professionals aiming to specialise in the B2B sector. Sales managers seeking insights into team building and lead generation. B2B consultants striving to enhance their market reach and efficacy. Prerequisites This B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales does not require you to have any prior qualifications or experience. You can just enrol and start learning.This B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path B2B Sales Manager: £40,000 - £60,000 B2B Marketing Specialist: £35,000 - £50,000 Sales Team Lead: £45,000 - £65,000 Lead Generation Expert: £30,000 - £45,000 Customer Relationship Manager: £35,000 - £55,000 Global B2B Sales Executive: £50,000 - £70,000 Course Curriculum Module 01: Introduction to B2B Sales and Marketing Introduction to B2B Sales and Marketing 00:14:00 Module 02: Understanding the B2B Buyer Understanding the B2B Buyer 00:12:00 Module 03: Creating A B2b Marketing Strategy Creating A B2b Marketing Strategy 00:13:00 Module 04: Sales And Marketing Alignment Sales And Marketing Alignment 00:14:00 Module 05: Building A B2b Sales Team Building A B2b Sales Team 00:14:00 Module 06: B2b Lead Generation B2b Lead Generation 00:14:00 Module 07: B2B Sales Techniques B2B Sales Techniques 00:15:00 Module 08: B2b Sales Management B2b Sales Management 00:13:00 Module 09: Customer Relationship Management Customer Relationship Management 00:11:00 Module 10: Global B2b Sales And Marketing Global B2b Sales And Marketing 00:11:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! In today's fast-paced and customer-centric business landscape, the demand for highly skilled and empathetic Customer Service Professionals is at an all-time high. Businesses across industries understand that providing exceptional customer experiences is crucial for building brand loyalty, attracting new customers, and ensuring long-term success. Therefore, the role of Customer Service Professionals has evolved into a pivotal position within companies of all sizes. Our comprehensive online course, the Diploma of Customer Service & KYC, is designed to equip you with the skills and knowledge needed to thrive in the dynamic world of customer support. This Diploma in Customer Service Training at QLS Level 4 course is Endorsed by The Quality Licence Scheme Accredited by CPD QS (150 CPD points Why Prefer This Customer Service Coordinator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card with our Customer Service Course Get instant access to this Customer Service course. Learn Customer Service essentials from anywhere in the world Our Customer Service course is affordable and simple to understand Customer Service is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Service course materials Customer Service comes with 24/7 tutor support *** Course Curriculum of Customer Service*** Here is the curriculum breakdown of the Customer Service Coordinator course: Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Introduction to KYC Customer Due Diligence Assessment Process of Customer Service After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Customer Service Coordinator Training at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thiscourse is suitable for anyone aspiring to start a career in the relevant field; Also for those who are interested to enrol in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in Customer Services Coordinator Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Services Coordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD QS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Deal Price is Active; Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Enterprise Resource Planning (ERP) Course might help you get there! Expand your expertise with high-quality training - study the Enterprise Resource Planning (ERP) and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Enterprise Resource Planning (ERP) online training course. This Award in Enterprise Resource Planning (ERP) at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Enterprise Resource Planning (ERP) Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Enterprise Resource Planning (ERP) course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Enterprise Resource Planning (ERP) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Enterprise Resource Planning (ERP) course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Enterprise Resource Planning (ERP) course. With this comprehensive Enterprise Resource Planning (ERP) course, you can achieve your dreams and train for your ideal career. The Enterprise Resource Planning (ERP) course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Enterprise Resource Planning (ERP) course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Enterprise Resource Planning (ERP) course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Enterprise Resource Planning (ERP) program. Experts created the Enterprise Resource Planning (ERP) course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Enterprise Resource Planning (ERP) course materials. Then, from any internet-enabled device, access the Enterprise Resource Planning (ERP) course materials and learn when it's convenient for you. Start your learning journey straight away with this Enterprise Resource Planning (ERP) course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Enterprise Resource Planning (ERP) course: Enterprise Resource Planning (ERP) Course Section 01: Operations of an Economic Entity: Enterprise Resource Planning Operations of an Economic Entity: Enterprise Resource Planning The Hierarchical Perspective Enterprise Resource Planning ERP Technology's Role in Business Types of Information Systems Interrelations between Systems Functional IT Systems Section 02: Entrepreneurship Creativity & Innovation Enterprise Resource Planning: External Priorities Why ERP? Overall Implementation Requisites for ERP Challenges of ERP Implementation in Business Senior and Project Management Critical Factors for Successful ERP Implementation Implementation Steps ERP: Integration and Supply Chain Support Web Services Integration Options Market Information and Sales Orders Benefits of the Marketing Information System Customer Relationship Management Customer Relationship Management Functions Section 03: Enterprise Resource Planning: Internal Priorities ERP: HR Planning and Utilization What is an HRIS? ERP: Electronic Commerce - Accounting System Interface E-Commerce Supply Chain Management Solutions Problems in ERP and E-Commerce Integration Section 04: Operational Indicator, KPI's & Metrics Operational Indicator, KPI's and Metrics What is Metrics? Need for Metrics in Testing and Quality Analysis Metrics Continued What are Quality Metrics? Tips of Selection of Quality Metrics Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators Lean Manufacturing and Agility Quantitative vs. Qualitative Indicators and Measurement Scope Section 05: Measurement and Presentation Tools Measurement and Presentation Tools Mechanisms of Success Monitoring, Evaluation and Reporting Balanced Scorecard Perspectives Strategy Mapping Balanced Scorecards vs. Dashboards Metrics Measurements: IT Systems in ERP Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Enterprise Resource Planning (ERP) at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Enterprise Resource Planning (ERP) Course Right for You? Anyone interested in learning more about this subject should take this Enterprise Resource Planning (ERP) course. This Enterprise Resource Planning (ERP) will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Enterprise Resource Planning (ERP) course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Enterprise Resource Planning (ERP) program does not require any prior knowledge; everyone may participate! This Enterprise Resource Planning (ERP) course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Enterprise Resource Planning (ERP) course allows you to study at your speed and grow a quality skillset. Career path After completing this Enterprise Resource Planning (ERP) Course, you are to start your career or begin the next phase of your career in this field. Our entire Enterprise Resource Planning (ERP) course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate of completion Digital certificate - £10 Award in Enterprise Resource Planning (ERP) at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Enterprise Resource Planning (ERP) at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00