717 Courses

Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.

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Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business. We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings. This course will help participants: Learn a structured and proven approach to the negotiation of contract terms Apply the key principles of negotiation, playing the person and the problem Create a contract negotiation strategy - from opening to close Recognize and put to use proven negotiation tactics and techniques Learn how to embrace conflict positively - to 'say no, then negotiate' Plan and prepare for any commercial negotiation conversations Understand the stages of negotiation and how to move through them 1 Closing and negotiating from a position of personal power The eight steps of a sales or commercial negotiation Ten ways to resist price pressure How to draw on sources of power when you have less authority The six principles of influence and persuasion and how to use them 2 Effective negotiation - planning and theory How to plan and structure your negotiation for a successful and quick conclusion Influence: knowing how to 'push or pull' to win an argument Achieving a BATNA - a range of practical skills and techniques Case study: planning for a client negotiation around contract or price issues 3 Effective closing and negotiation - practice and reality Higher-level questioning techniques to investigate and solve problems Listening to lead - active listening and structuring your conversation The most common 'unforced' negotiation mistakes and errors Case study: setting objectives, sources of value, trading concessions 4 Sales negotiation tactics and playing the game How high - how hard - how soon; why now How to identify hidden or perceived currencies and values How to use these to establish a higher base price Negotiation best-practice checklist and summary

Title: Unlock Success with 'Employee Management' Text Course: Boost Your Leadership Skills! 🚀 Are you ready to elevate your career to new heights? Welcome to the transformative world of 'Employee Management'! This comprehensive text course is your ultimate guide to mastering the art of leading and inspiring teams to achieve extraordinary results. Whether you're a seasoned manager looking to refine your skills or an aspiring leader aiming to climb the corporate ladder, this course is tailor-made for you. 📈 Why Choose 'Employee Management'? Unlock Leadership Potential: Learn the essential principles of effective leadership, including communication strategies, conflict resolution techniques, and motivation methods. Empower yourself to lead with confidence and inspire your team to greatness. Boost Team Productivity: Discover proven strategies for optimizing team performance and productivity. From setting clear goals to implementing efficient workflows, you'll learn how to create a culture of excellence that drives results. Navigate Challenges with Ease: Equip yourself with the skills to navigate common management challenges with ease. From handling difficult conversations to managing underperformance, you'll gain practical insights to overcome obstacles and drive success. Foster a Positive Work Environment: Cultivate a positive and inclusive work environment where every team member feels valued and empowered. Learn how to foster collaboration, diversity, and inclusivity to maximize team cohesion and engagement. Stay Ahead of the Curve: Keep pace with the latest trends and best practices in employee management. With cutting-edge insights and real-world case studies, you'll stay ahead of the curve and drive innovation in your organization. Who is this for? Managers and Team Leaders: Enhance your leadership skills and drive team performance to new heights. Aspiring Leaders: Take the first step towards a successful leadership career by mastering essential management principles. HR Professionals: Gain valuable insights into employee management to better support your organization's talent development initiatives. Entrepreneurs and Business Owners: Build a strong foundation for your business by learning how to effectively manage and motivate your team. Career Path Entry-Level: Kickstart your career in management by mastering foundational leadership skills and principles. Mid-Career: Take your leadership capabilities to the next level and position yourself for advancement opportunities within your organization. Senior Management: Refine your leadership style and drive organizational success as a senior executive or business leader. FAQ Q: Is this course suitable for beginners? A: Absolutely! 'Employee Management' is designed to cater to learners of all levels, from beginners to seasoned professionals. Whether you're just starting your management journey or looking to refine your skills, this course has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to study and practice. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course, you will receive a certificate of achievement to showcase your newfound skills and expertise in employee management. Q: Can I access the course materials on mobile devices? A: Absolutely! The course materials are accessible on a wide range of devices, including smartphones, tablets, and computers. Learn anytime, anywhere at your convenience. Q: Is there a money-back guarantee? A: Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with the course, simply let us know within [specified timeframe] for a full refund-no questions asked. Q: Can I interact with instructors or other learners? A: While this is a text-based course, we provide opportunities for interaction through discussion forums and community channels. Engage with instructors and fellow learners to share insights, ask questions, and collaborate on real-world challenges. Enroll Now and Start Your Journey Towards Leadership Excellence! Don't miss out on this opportunity to unlock your full leadership potential and propel your career to new heights. Enroll in 'Employee Management' today and embark on a transformative learning journey that will empower you to lead with confidence, inspire greatness, and achieve unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Employee Management Introduction to Employee Management 00:00 Module 2 Recruitment and Selection Recruitment and Selection 00:00 Module 3 Employee Training and Development Employee Training and Development 00:00 Module 4 Performance Management and Feedback Performance Management and Feedback 00:00 Module 5 Motivation and Employee Engagement Motivation and Employee Engagement 00:00 Module 6_ Conflict Management and Effective Communication Conflict Management and Effective Communication 00:00

Motivational Interviewing Introductory & Refresher 2-day In-person CPD training workshop Thursday 13th and Friday 14th February 2025 his 2-day workshop will be of interest to people in diverse settings and circumstances where conversations about change are an everyday reality. A wide range of learning methods are used to create an enjoyable atmosphere for learning and sharing ideas. These will include demonstration, video observation, brief content lectures, discussion, and focused practice. It is an introduction to Motivational Interviewing for some participants and a refresher for those people who have attended MI training previously.

About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting

The present generation is obsessed with games. From little kid to adult, there are games based on age. Have you ever played Criminal Case, Candy Crush Saga or Clash or Clan? The Diploma in Game Design and Development course illustrated the techniques and skills you need for designing a game. At first, you will learn the whole process of game development. Then, the course discusses the financial tips for gamers. The final part of the course shows you how to design a game for social sites. Who is the course for? Game makers or developers who want to improve their game development skills. People who have an interest in game development and software. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Game Design and Development is a useful qualification to possess, and would be beneficial for the following careers: Animator Assistant Producer Audio Engineer Creative Director Game Designer Game Developer Game Programmer Games Artist Product Manager Software Developer. Module: 01 Introduction To Game Creation 00:30:00 Essential Tools 01:00:00 Basics of Game Design 01:00:00 2D Game Creation Software 01:00:00 3D Game Creation Software 01:00:00 3D Game Creation 00:30:00 Game Modification 01:00:00 How To Create a Game on a Social Site 00:30:00 Wrapping Up 00:15:00 Module: 02 Introduction 01:00:00 Basic Concept of Internet Safety 01:00:00 A Simple Guide for Buying budget Gaming 01:00:00 Keep Track of what you Spend 00:30:00 Why Being Naive Can Make Your Fortune 00:30:00 If you Need Help Get It 01:00:00 Be Careful not to Get Hooked 01:00:00 How to Handle Difficult Conversations at Work 00:30:00 The Best Way to Finance Games 00:15:00 Module: 03 Introduction 01:00:00 How to Use the Application Launcher 00:30:00 Farmville on Facebook 01:00:00 Facebook Words with Friends 01:00:00 Facebook Social City 01:00:00 Finding Free Social Games 01:00:00 Being A Hero In Social Site Game 00:30:00 The Best Social Site Games 01:00:00 How to separate learning myths from reality 00:30:00 Recommended Reading 2D Game 00:00:00 Game Development XNA GameStudio 00:00:00 Mock Exam Mock Exam - Diploma in Game Design and Development 00:20:00 Final Exam Final Exam - Diploma in Game Design and Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. A fantastic approach that helps you unpack the issues, respond positively and find an effective solution that moves everyone forward... This course will: deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict build your confidence and comfort around being in situations that involve conflict give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: help clients recognise conflict and understand their own responses to it help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes provide clients with a framework and structure for addressing conflict in a healthy way help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. Why take this course Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. Addressing conflict in the right way helps us solve problems and improves the health and wellbeing of everyone involved... What the course covers The common causes of interpersonal conflict The negative impacts and potential benefits in conflict situations How to consider intentions and outcomes when engaging in conflict The different methods used to influence the outcome of conflict, and how the method influences the outcome What a resolution really is The cultural and contextual influences on perceptions, experience, and responses to conflict The role our innate needs and resources play in conflict situations Identifying our influence on the process of conflict Effective skills to engage people who are in conflict A practical, sequenced model for effective mediation and conflict resolution An effective framework for facilitating constructive conversations How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties Effective skills to facilitate negotiations Techniques and diffusing strategies to reduce potential barriers How to access resources to build agreements that last The effective skills needed to facilitate negotiations How to implement opportunities in organisations to address conflict effectively Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively And much more… Course Programme The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Approaches to conflict 11.00am Discussion over tea/coffee 11.30am Understanding Causes and Impact 1.00pm Lunch (included) 1.45pm Increasing engagement 3.00pm Discussion over tea/coffee 3.15pm Reaching Resolution 4.00pm Day ends Who is this course suitable for? This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Tackling the day to day millennial employee management problems Do you find yourself out of step when managing your new generation millennial employees? Are you lost in their conversations even if you are the boss? Well, not to worry anymore because this course can definitely help you out. What you need to understand is - this generation, like all generations before it, has its own personality. They are the creation of new cultures and social activities. They create and live in their own mind space. This course will help you to understand their psyche and develop managerial skills that will make you an amazing boss. Most importantly, you can expect to learn how to characterize a generation, including generations other than the millennials themselves. Explore the opportunities in dealing with millennials in the workplace and create an onboarding process for them. Learn about the uniqueness of different generations and develop action plans on working with Millennials and learn from retrospection. So, what are you waiting for? Take a leap and jump into a cluster of different cultures. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00