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63 Courses in Glasgow

Mastering Critical Conversations: In-House Training

By IIL Europe Ltd

Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan

Mastering Critical Conversations: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£395

Managing Difficult People and Conversations

5.0(5)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Mental Health Skills for Managers

5.0(2)

By Changing Minds Training

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.

Mental Health Skills for Managers
Delivered in London or UK Wide or OnlineFlexible Dates
£2,400

Workplace Wellbeing Skills; Self-Care, Stress and Wellbeing Conversations

By Mindmaps Wellbeing

Stress, self-care, and wellbeing conversation starters. This is a short 2-hour session to provide learners with tools to take better care of themselves, have the confidence to discuss mental wellbeing and know where to find tools and resources for assistance.

Workplace Wellbeing Skills; Self-Care, Stress and Wellbeing Conversations
Delivered in Internationally or OnlineFlexible Dates
£500

Managing Difficult Conversations.

By The Leadership Wizard

Difficult Conversations

Managing Difficult Conversations.
Delivered In-Person in West Lothian or UK WideFlexible Dates
Price on Enquiry

Performance management conversations for managers (In-House)

By The In House Training Company

Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills

Performance management conversations for managers (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Workplace Wellbeing Skills for Leaders & Managers

By Mindmaps Wellbeing

Closed groups of 6 to 18 learners per session. Learn how to engage in meaningful conversations about workplace wellbeing with the supports designed to enhance your skills as an effective leader. Empowering leaders and managers to support mental wellbeing in the workplace. This comprehensive course is designed to equip learners with the necessary knowledge and skills to support themselves and their team’s wellbeing.

Workplace Wellbeing Skills for Leaders & Managers
Delivered in Internationally or OnlineFlexible Dates
£1,600 to £5,000

Performance management conversations for staff (In-House)

By The In House Training Company

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

Performance management conversations for staff (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

Professional Sales Programme
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£1,558
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Scottish BPOC Writers Network

scottish bpoc writers network

Glasgow

Scottish BPOC Writers Network (SBWN) is an advocacy and professional development group for Scottish or Scotland-based writers and literary professionals who identify as BPOC (Black people, People of Colour).* Contact us Frequently Asked Questions Membership Membership is free and open to any BPOC* writer or literary professional who is Scottish and/or based in Scotland and participates in our online or venue-based events or spaces, or publishing or literary opportunities. Membership may be extended to BPOC writers or literary professionals based outwith Scotland on occasion. Commissioned artists will typically be from the BPOC and/or SBWN communities. SBWN may work with volunteers, partners and allies who identify as BPOC, or white, or another racial or ethnic identity. Some events or activities may be open to the general public or the wider literary community. We have adopted a Constitution. We operate a Safer Spaces Policy during all events, projects and initiatives. *Please see our Mission and Values page for who we are talking about when we say ‘Scottish BPOC writers.’ History Formerly known as Scottish BAME Writers Network (2018-2021), SBWN was co-founded in 2018 by Alycia Pirmohamed and Jay Gao, and aims to connect Scottish BPOC writers with the wider literary sector in Scotland and beyond. Weaving together collaborative literary partnerships, cross-arts co-creation and an intersectional approach to inclusive and participatory programming, SBWN is a sector change-maker, facilitating necessary conversations around inclusive programming in an effort to address and overcome systemic barriers. Professional development programming includes publishing and performance opportunities, workshops, masterclasses, curatorial roles, training and seminars, industry panels and partnerships, feedback and mentoring. Run by BPOC writers for BPOC writers, and informed by member surveys, consultation and feedback, SBWN uplifts, validates and provides safer spaces for marginalised voices, nurturing and promoting the current and next generation of Black and POC writers based in Scotland.