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8765 Courses

Dog Nutrition Training

4.9(27)

By Apex Learning

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Dog Nutrition and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Dog Nutrition bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Dog Nutrition course that will enhance your skills and prepare you for the competitive job market. Also, our Dog Nutrition experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Dog Nutrition, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Dog Nutrition Bundle Consists of the following Premium courses: Course 01: Dog Health Care Course 02: Dog Raw Diet Training - Level 2 Course 03: Dog Training - Natural Remedies for Health & Dog Training Course 04: Dog Behaviour and Training Course 05: Canine Communication Course 06: Dog Training - Stop Dog Barking Course 07: Dog Leash Training Course 08: Training for Puppies Course 09: Dog Groomer Training Course 10: Pet Sitting and Dog Walking Training Diploma Course 11: Animal Science Course 12: Pet First Aid Course 13: Infection Prevention Training Course 14: Personal Hygiene Benefits you'll get choosing Apex Learning for this Dog Nutrition: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Dog Nutrition Bundle Course 01: Dog Health Care Module 01: Keeping Your Dog Healthy and Clean Module 02: Importance of Regular Check-up Module 03: Dog Vaccination Module 04: Food Habit and Healthy Diet Module 05: Food and Nutrition Requirements for Dogs Module 06: Neutering Your Dog Course 02: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 03: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Resources Bonus Section Course 04: Dog Behaviour and Training Module 01: The Proof Is In The Pudding Module 02: Here's What You'll Get From This Course Module 03: Feeding Time - Aggression and Stealing Food Module 04: The Right Way To Greet A Dog And Stop Jumping Up Module 05: Separation Anxiety Module 06: Dog Language - What They're Really Saying! Module 07:The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 08: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 09: Dog Training Consultations With Clients Course 05: Canine Communication Introduction to Canine Evolution Introduction to Canine Intelligence The Importance of Socialisation Canine Communication Canine Psychology Dog Communication and Body Language Communication Between Dogs and Human Canine Emotions and Signs of Suffering The Role of a Dog Owner Essential Skills for Working With Dogs Course 06: Dog Training - Stop Dog Barking The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course Front Door Barking Back Garden/Yard Barking Barking At Cats When Out Or In The Back Garden/Yard Dogs Who Bark At And Are Fearful Of Men (Or Women) Do You Need Help With Other Unwanted Behaviors? This Will Help. Course 07: Dog Leash Training The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course The Missing Link - Preparing For The Walk The Walk Recall Training Who's Walking Who? E-Book Course 08: Training for Puppies The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course How To Choose The Right Puppy For You And Getting Ready To Bring Them Home The 4 Top Puppy Problems Answered More Puppy Questions Answered Course 09: Dog Groomer Training The History of Dog Grooming Why Do We Groom? Anatomy Breed Groups and Coat Types Equipment and Techniques Keep Your Dog Healthy and Clean Things to Look for Before You Groom a Dog Pre-grooming and General Care Preparation Skin Conditions How to Bathe Your Dog How to Get Your Dog to Love Bath Time Drying Your Dog After a Bath Bathing and Drying: General Considerations Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Basic First Aid Course 10: Pet Sitting and Dog Walking Training Diploma Introduction to Pet Sitting Licences and Legislation Setting up Your Own Pet Sitting Business Managing Your Pet Sitting Business Getting to Know the Dogs & Puppies Dog Walking Getting to Know the Kittens and Cats Learning about Birds Specific Information on Rabbits & Guinea-Pigs Specific Information on Ornamental Fish Specific Information on Reptiles Safety and Emergencies Course 11: Animal Science Principles of Animal Science Animal Anatomy and Physiology Cell Biology Biochemistry Animal Microbiology Genetics and Evolution Animal Nutrition Animal Disease and Medicine Animal Behavioural Ecology Pet Care Wildlife Management Animal Welfare Course 12: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets Course 13: Infection Prevention Training Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Course 14: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dog Nutrition bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Dog Nutrition is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Dog Nutrition Training
Delivered Online On Demand
£69

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

One to One deep-dive into your intuitive knowing: Sleeping Beauty: Awaken to more of who you are

4.9(8)

By The Soul Shed

This is an opportunity to go gently into the world of forest story and to explore your intuitive creativity as a wisdom stream you can connect with. Your inner world and neurodiversity is celebrated.

One to One deep-dive into your intuitive knowing: Sleeping Beauty: Awaken to more of who you are
Delivered OnlineFlexible Dates
£85

Animal Nutrition & Diet

4.9(27)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Have you ever struggled to feed your pet? Or didn't understand what your pet needs? Then this Animal Nutrition Bundle will solve your problem. Learn animal nutrition from this 11 in 1 Animal Nutrition Bundle and understand your pets need better. This Animal Nutrition Bundle will give you a clear understanding of the nutrients your pet needs and how those nutrients can help your pet. You will learn about animal healthcare basics, signs and behaviour of your pet. You will also understand the food and nutrients your pet needs to grow up. This Bundle will teach you basic treatment and care procedures so that you can help your pet whenever it is in pain. This Animal Nutrition course will help reduce your worry about your pet's health and ensure healthy growth. The easily understandable and interactive lessons will help you to grasp the topics easily. Learning Outcomes: Learn about the health and well-being of animals Understand the basic signs pets show about their health Know the fundamental of food nutrients for animals Learn how to maintain a healthy diet for your pet Know about different types of diet and their effect on your pet's health Learn diet plans that can help your pet grow Understand the physical indicators of animal health Familiarize yourself with the basic animal treatments with nutrients Learn about the basic concept of animal welfare Along with this Animal Nutrition course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses), Student ID card as gifts. This Animal Nutrition Bundle Consists of the following Premium courses: Course 01: Animal Nutrition & Diet Course 02: Dog Raw Diet Training - Level 2 Course 03: Dog Training - Natural Remedies for Health & Dog Training Course 04: Animal Behaviour and Psychology Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Exotic Animal Care Course 07: Canine Communication Course 08: Feline Behaviour & Psychology Course 09: Equine Psychology Course 10: Veterinary Nursing and Medical Emergencies Course 11: Pet First Aid So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Animal Nutrition: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Animal Nutrition Course 01: Animal Nutrition & Diet Animal Care & Welfare Animal Nutrition Basic Animal Health Course 02: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 03: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Resources Bonus Section Course 04: Animal Behaviour and Psychology Introduction to Animal Care Basic Animal Health Evolution and Ecosystem Animal Behaviour Animal Psychology Course 05: Wildlife Rescue and Rehabilitation Course Overview of Wildlife Rehabilitation Becoming a Wildlife Rehabilitator Human Safety in Wildlife Rescue Basic Animal Health Wildlife Injuries Disease Control Best Way to Interact with Animals Course 06: Exotic Animal Care Introduction to the Care and Animal Welfare of All Species Basic Animal Health Hygiene First Aid for Animals Exotic Animals and Zoonotic Diseases Learning about Horses Learning about Birds Caring Rabbits & Guinea-Pigs Care of Chipmunks, Chinchillas and Degus More about Ornamental Fish Taking Care of Amphibians Specific information on Reptiles Course 07: Canine Communication Introduction to Canine Evolution Introduction to Canine Intelligence The Importance of Socialisation Canine Communication Canine Psychology Dog Communication and Body Language Communication Between Dogs and Human Canine Emotions and Signs of Suffering The Role of a Dog Owner Essential Skills for Working With Dogs Course 08: Feline Behaviour & Psychology Domestication of Cats Communication & Stress According to Origin Sleeping & Toileting According to Origin Hunting & Drinking Water According to Origin Reproduction & Disease According to Origin Another Type of Cats - Feral Cats Understanding Feline Body Language Understanding Common Behaviour Understanding Cat Communication Types of Feline Need Do Cats Feel Love and Other Human Emotions? How Smart Are Cats? Why Do Cats Hiss? Why Do Cats Purr? Why Do Cats Rub Against Things? Why Do Cats Scratch Things? Why Do Cats Play with Their Prey? Why Do Some Cats Become Anxious or Phobic? Why Do Cats Roll on Their Backs to Greet People? Why Do Cats 'Sulk'? Why Do Cats Knead or Paddle with Their Paws? Why Does a Male Cat Bite a Female's Neck While Mating? Why Do Mother Cats Move Kittens? and much more... Course 09: Equine Psychology Introduction to Equine Psychology Equine Communicative Behaviour Reproduction and Stallion Behaviour Behaviour of Foals and Ponies Training Horses Horse-Human Relationships Equines Environmental and Social Behaviour Equine Locomotive Behaviour Unusual and Problematic Behaviour Course 10: Veterinary Nursing and Medical Emergencies Introduction to Veterinary Nursing Basic Care and Animal Welfare of All Species Career Prospect and Development Veterinary Nursing Legislation Collapse & Unconsciousness Cardiopulmonary Resuscitation Shock Bleeding Bandage Fractures Seizures Choking & Drowning Heat Stroke & Hypothermia Burns & Scalds Poisoning Bites and Stings Common Emergencies Managing a First Aid Scenario Pet First Aid Kit Course 11: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Animal Nutrition bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Animal Nutrition is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Understanding Animal Nutrition is useful to possess and would be beneficial for any related profession or industry, such as: Pet Owners Backward Animal Owners Dog Breeders Animal Nutritionists Pet Lovers Dog Walkers Animal Trainers Certificates Certificate of completion Digital certificate - Included

Animal Nutrition & Diet
Delivered Online On Demand
£53

Animal Care Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the UK, the love for animals is deeply ingrained, with over 51 million households owning a pet. However, ensuring their well-being and providing proper care can be a challenge. Similarly, the conservation of wildlife and their habitats is a pressing concern. This comprehensive Animal Care Training bundle aims to equip learners with the knowledge and skills necessary to become responsible pet owners and advocates for animal welfare. This bundle offers a comprehensive exploration of animal care, zoology, wildlife rescue and rehabilitation, pet first aid, veterinary nursing, natural pet diets and nutrition, animal psychology, and canine communication. You'll learn about the intricacies of caring for various animals, from domestic pets to wildlife species. Additionally, you'll gain insights into zoology, understanding the biology, behaviour and habitat requirements of different animals. Our Animal Care Training Bundle Course contains 8 of our premium popular courses for one discounted price: Course 01: Animal Care Course Course 02: Zoology Course 03: Wildlife Rescue and Rehabilitation Course Course 04: Pet First Aid Course 05: Veterinary Nursing Course 06: Dog Care - Natural Pet Diet and Nutrition Course 07: Animal Psychology Course Course 08: Canine Communication Course Invest in our Animal Care Training bundle to open up a world of opportunities for pet ownership and wildlife welfare. Embrace your passion for animals, develop a deep understanding of their needs, and set out on a fulfilling journey of promoting responsible pet ownership and wildlife conservation. Learning Outcomes of Animal Care Training Develop a comprehensive understanding of animal care and welfare. Gain insights into zoology and the study of animal biology. Learn wildlife rescue and rehabilitation techniques for various species. Acquire skills in pet first aid and emergency care. Understand veterinary nursing principles and animal healthcare practices. Explore animal psychology, behaviour, and effective communication methods. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Animal Care Get a free student ID card with Animal Care Training program (£10 postal charge will be applicable for international delivery) The Animal Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Animal Care course materials The Animal Care comes with 24/7 tutor support Start your learning journey straight away with this Animal Care Training Bundle and take a step toward a brighter future! *** Course Curriculum *** Our Animal Care Training Bundle consists of the following learning modules: Course 01: Animal Care Course Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid for Animals Module 05: Nutrition Module 06: Getting to Know the Dogs & Puppies Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Horses Module 09: Learning about Birds Module 10: Specific Information on Rabbits & Guinea-Pigs Module 11: Specific Information on Ornamental Fish Course 02: Zoology Module 01: Zoology Module 02: Animal Behaviours and Diversity of Life Module 03: Genetics and Breeding Module 04: Vertebrate Zoology Module 05: Invertebrate Zoology Module 06: Animal Diseases Module 07: Animal Health Care Course 03: Wildlife Rescue and Rehabilitation Course Module 01: Overview of Wildlife Rehabilitation Module 02: Becoming a Wildlife Rehabilitator Module 03: Human Safety in Wildlife Rescue Module 04: Basic Animal Health Module 05: Wildlife Injuries Module 06: Disease Control Module 07: Best Way to Interact with Animals Course 04: Pet First Aid Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns Module 04: Impalement Injuries, Drowning and Choking Module 05: Pet First Aid for Fainting, Fever and Dehydration Module 06: First Aid for Breathing Problems Module 07: Diarrhoea and Vomiting Module 08: Treatment for Difficult Labour and Poisoning Module 09: Straining, Sunburn and Wounds Module 10: Shock and Regular Check-Ups Module 11: Cardiopulmonary Resuscitation (CPR) Module 12: Tips for Handling Pets Course 05: Veterinary Nursing Module 01: The Development of Veterinary Medicine Module 02: Naming and Classifying Animals Module 03: The Cell Module 04: Tissues Module 05: Connective Tissue Module 06: Muscle Tissue and Nervous Tissue Module 07: Tissue Healing and Repair Module 08: The Skin Module 09: Bone Module 10: The Skeleton Module 11: Describing Disease Occurrence Module 12: Cardiovascular System Module 13: Respiratory System and Lymphatic System Module 14: The Gut and Digestion Module 15: Urinary System and Reproductive System Module 16: Nervous System, Senses and Endocrine System Module 17: Nutrients Module 18: Metabolism Nervous System, Senses and Endocrine System Part: 01 Nervous System, Senses and Endocrine System Part: 02 Nervous System, Senses and Endocrine System Part: 03 Nutrients Part 1 Nutrients Part 2 Metabolism Part 1 Metabolism Part 2 Course 06: Dog Care - Natural Pet Diet and Nutrition Module 01: Course Introduction Module 02: Introduction to Natural Dog Whispering Module 03: The Canine Species Module 04: Natural Pet Diet and Nutrition Module 05: Switching Diets Module 06: Real Life Case Study Course 07: Animal Psychology Course Module 01: Introduction Module 02: Psychology of Dog Behaviour Module 03: Psychology of Cat Behaviour Module 04: Psychology of Rabbit Behaviour Course 08: Canine Communication Course Module 01: Introduction to Canine Evolution Module 02: Introduction to Canine Intelligence Module 03: The Importance of Socialisation Module 04: Canine Communication Module 05: Canine Psychology Module 06: Dog Communication and Body Language Module 07: Communication Between Dogs and Human Module 08: Canine Emotions and Signs of Suffering Module 09: The Role of a Dog Owner Module 10: Essential Skills for Working with Dogs How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £104) CPD Hard Copy Certificate: £29.99 CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring veterinary nurses/assistants Pet care professionals Animal shelter workers Wildlife conservationists Pet owners and enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Veterinary Nurse/Assistant Pet Care Specialist Animal Shelter Worker Wildlife Rehabilitator Zoologist Pet Nutritionist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

Animal Care Training - CPD Certified
Delivered Online On Demand44 hours
£39

Functional Skills Entry Level 1 Maths Course Online

By Lead Academy

This Functional Skills Maths Entry Level 1 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 1 Maths Course This Functional Skills Entry Level 1 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 1 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 1 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us  for more information. Functional Skills Entry Level 1 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 1 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Read, write, order and compare numbers up to 20 Use whole numbers to count up to 20 items, including zero Add numbers which total up to 20, and subtract numbers from numbers up to 20 Recognise and interpret the symbols +, – and = appropriately Recognise coins and notes and write them in numbers with the correct symbols (£ & p), where these involve numbers up to 20 Read 12-hour digital and analogue clocks in hours Know the number of days in a week, months and seasons in a year; be able to name and sequence Describe and make comparisons in words between measures of items including size, length, width, height, weight and capacity Identify and recognise common 2-D and 3-D shapes, including circles, cubes, rectangles (including squares) and triangle Use everyday positional vocabulary to describe position and direction, including left, right, in front, behind, under and above Read numerical information from lists Sort and classify objects using a single criterion Read and draw simple charts and diagrams, including a tally chart, block diagram/graph How This Course Will Work? This Functional Skills Entry Level 1 Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 1 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 1 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Bod Exam Duration Total Marks Questions Cover Pearson Edexcel 2o minutes 6 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 18 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Maths Entry Level 1 has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in Mathematics at Entry Level 1 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 1 Maths Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job.  FAQs The Functional Maths level 1 Course is equivalent to? The Level 1 course is a fundamental level of proficiency in English, Maths, and ICT that is equivalent to a GCSE grade 1 to 3 (formerly G to D grades). It is a nationally recognised qualification in the UK that provides an alternative to GCSEs for individuals who still need to pass these subjects during their secondary education. Why should I take the Functional Skills Maths instead of the GCSE Maths? The functional maths course is comparatively easier than the GCSE math and additionally the value of it is also more than the GCSE math course. However, you should select the course that suits your needs, as both courses provide different values at different places. Which one is more difficult between Functional and GCSE Maths courses? The functional skills Maths course is more flexible than the GCSE math course since you have to sit for the official exam in the GCSE courses. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English and ICT for individual achievement in daily work place and on the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us.

Functional Skills Entry Level 1 Maths Course Online
Delivered Online On Demand1 hour
£130 to £355

Acupressure for Pain Management Part 1

By iStudy UK

The theory and practice of acupressure first originated in China about 3000 years ago. The treatments these days are very useful and benefit many people. This is why the practice has still persisted and improved.  With the change of times, the treatment of acupressure has also improved and evolved to cure the problems faced by modern humans. A lot of diseases that were very difficult to treat with modern medical science have given better results. What You'll Learn Apply specific Acupressure techniques to defuse all types of Head Pain Apply specific Acupressure techniques to defuse all types of pain associated with TMJ/TMD Apply specific Acupressure techniques to defuse all types of Neck & Shoulder Pain Apply specific Acupressure techniques to defuse all types of Elbow Pain Apply specific Acupressure techniques to defuse all types of Wrist & Hand Pain Receive an Internationally Recognised Qualification in Acupressure Therapy Obtain Membership and Practitioner Insurance with an International Institute at a discounted rate Get listed online under 'Acupressure Therapy.' Who Is This Course For? Acupressure for Pain Management Part 1 course is designed for aspiring teachers looking to get into the teaching profession. The course will be a great fit for you if you are enthusiastic about learning the methods and teaching. This course is designed for anyone looking to land a teaching job or change teaching positions. All teachers would benefit from the curriculum, but it is intended for 4th-8th grade teachers who want easy to implement solutions that work for successful classroom and behaviour management. Teachers who really want to make a difference in the lives of their students. Requirements  This course requires no qualifications. Teaching prerequisites for the area you desire to teach in is extremely helpful but is not required. These requirements can also be fulfilled later or during the course. The Complete Guide To Getting A Teaching Job course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the job market as a teacher after completing this course, you will be very well-equipped with the necessary knowledge and skills required to succeed as a teacher. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Introduction FREE 00:01:00 About this Course FREE 00:01:00 Requirements 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:02:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:02:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 Acupressure Treatment For Headaches Acupressure Treatment for Headaches Coverpage 00:01:00 Headaches 00:01:00 Types of Headaches 00:01:00 Why Headaches Hurt? 00:01:00 Acupressure Treatment for Headaches 00:02:00 Acupressure Treatment For Headaches Continued 00:02:00 Acupressure Treatment For TMJ/TMD - Temporomandibular Joint/Disorders Acupressure Treatment For TMJ/TMD - Temporomandibular Joint/Disorders Coverpage 00:01:00 What is the Temporomandibular Joint? 00:01:00 Temporomandibular Joint Disorders TMJ/TMD 00:01:00 Symptoms associated with TMJ/TMD 00:02:00 Acupressure Treatment For TMJ/TMD - Temporomandibular Joint/Disorders 00:02:00 Section 6: Acupressure Treatment For Neck & Shoulder Pain Acupressure Treatment for Neck & Shoulder Pain Coverpage 00:01:00 Neck Pain 00:01:00 Symptoms of Neck Pain 00:01:00 Shoulder Pain 00:01:00 Symptoms of Shoulder Pain 00:01:00 Acupressure Treatment For Neck & Shoulder Pain 00:02:00 Section 7: Acupressure Treatment For Elbow Pain Acupressure Treatment for Elbow Pain Coverpage 00:01:00 Elbow Pain 00:01:00 Symptoms of Elbow Pain 00:01:00 Acupressure Treatment for Elbow Pain 00:02:00 Section 8: Acupressure Treatment For Wrist & Hand Pain Acupressure Treatment For Wrist & Hand Pain Coverpage 00:01:00 Wrist & Hand Pain 00:01:00 Symptoms of Wrist & Hand Pain 00:01:00 Acupressure Treatment For Wrist & Hand Pain 00:02:00 Section 9: Bonus Material - Downloads Bonus Material - Downloads 00:01:00 Resources Resources - Acupressure for Pain Management Part 1 00:00:00

Acupressure for Pain Management Part 1
Delivered Online On Demand50 minutes
£25

How to help young people who self harm

By Human Givens College

– how to react, support and move forward Discover how you can best help a young person who self-harms – gain the insights and skills you need to approach this distressing subject respectfully and safely, a better understanding of what self-harm is, why young people self-harm, and much more… Date: Tues 14th May 2024 Accredited CPD Certificate: 3.5 hours Length: 3.5 hours (with breaks) Start time: 9.15am GMT (until 1.30pm) "This is one of the best self-harm trainings I’ve had, honestly..."EMILY LOVE, PRIMARY PREVENTION WORKER Live Online Webinar – Join Emily Gajewski – an expert in helping people overcome self-harm – for her live webinar on Tuesday 14th May 2024. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy. Book your place and we’ll email you confirmation – you’ll receive your Zoom link the day before the event. RECORDING – the training is recorded in case anyone experiences technical difficulties – or you can’t attend on the day – so you will also get a recording for a limited time afterwards to maximise your learning. Want to attend but can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. The aim of this live online training with Emily Gajewski, a highly experienced psychotherapist specialising in treating self-harm, is to give you a thorough, in-depth understanding of why young people self-harm and how to approach/react when helping someone in both the short and long term, including the essential skills most likely to effectively support the young person on their journey to find less harmful ways of coping – the webinar focuses on the most evidence-based knowledge and skills in this area. It will also help you find ways of calming yourself in moments of overwhelm to ensure that you can be as supportive and helpful as you’d like to be. Why you should attend With the ever changing, uncertain world we live in creating a vast amount of pressure on children – emotionally and physically – more children and teenagers are experiencing extremely stressful, distressing situations, with many looking for coping mechanisms to help them deal with their negative thoughts, feelings and emotions. Self harm (including self injury) is hugely on the increase and rates are higher than ever since Covid-19 and the long periods of isolation and uncertainty young people have experienced in ‘lock downs’. A survey of 61 secondary school children by charity Place2Be, shows self-harm reports increased by 77%, from 48 to 85, from August to September 2021. Finding the right words to approach self-harming can be difficult – this online webinar was created to help you (parents, carers, teachers) approach this topic with empathy and confidence. Discovering that a young person you are caring for is self harming can be an extremely stressful situation. When we are highly emotional, it can cause us to react in desperate ways, which are often not helpful or supportive to the young person, even if our intentions are totally well-meaning. “A really helpful, caring approach – it has clarified so much for me and I can now see a sensible way forward.”MARTIN, PARENT. This course is relevant to a range of self-harming behaviours including: self-injury cutting, ripping or carving skin burning skin punching or hitting themselves scratching or pinching (including dermatillomania) poisoning themselves with tablets or liquids (or similar) over-eating and under-eating (anorexia or bulimia) biting yourself (dermatophagia) inserting objects into your body overdosing, exercising excessively pulling your hair (trichotillomania) getting into fights where you know you will get hurt What you will learn What is self-harm? Why young people self-harm How common is self-harming How to approach the subject (building rapport, trust…) How to react if your child (or any young person) tells you they are self harming (what not to say and do) The distinction between self harm and a suicide attempt The addictive element to self harm How to help a young person break the addictive pattern Helping a child in the short- and long term The influence of social media and peers Keeping your child safe Looking after yourself (managing stress, anxiety and worry for the household) Finding professional help View booking details Who this training is suitable for Parents, other family members and/or carers of children and young people who are at risk of self harming or currently self harming. Anyone who works with young people and needs to know how best to help when someone discloses that they self-harm or who they suspect may be self-harming. Therapists and counsellors who want to gain a better understanding so they can support families with a member who self harms. Course Programme The ‘How to help young people who self harm’ live online webinar starts at 9.15am and runs until 1.30pm (GMT). 9.15am Join the Zoom meeting 9.30am Understanding self harm 10.45am Comfort break and discussion 10.55am How to approach self harm and be most helpful 12.00pm Comfort break and discussion 12.10pm Creating the optimal conditions for recovery 1.30pm Webinar ends This course has been independently accredited by the internationally recognised CPD Standards Office for 3.5 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

How to help young people who self harm
Delivered OnlineFlexible Dates
£49

Professional Customer Care

By Dickson Training Ltd

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Professional Customer Care
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry

Introduction to contract management (In-House)

By The In House Training Company

This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the total process of managing contracts Exploit opportunities to extract even more added value Develop appropriate relationships with contractors Understand and use a range of contracting strategies and options Measure and improve contract performance Understand the impact of legislation on contract performance 1 Welcome Introductions Aims and objectives Plan for the day 2 Contract management An overview of the contracting process, mapping the 'territory' 3 Contract managers Skills Knowledge Attributes Responsibilities 4 Critical success factors Defining successful outcomes Effective stakeholder engagement Creating a shared vision of the outcomes 5 Placing contracts How to develop an effective specification and scope of work documents How to develop a robust contracting strategy Appropriate types of contract 6 Customers and stakeholders Customer and stakeholder analysis Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight 7 Working with suppliers Creating and developing commercial relationships Types of relationship How to manage difficult relationships Contractor motivational issues How to use incentives 8 Negotiation and related skills Introduction to key negotiation skills Persuading and influencing skills to work with stakeholders to improve outcomes for all 9 Dealing with change Claims and variations How to challenge contractor claims and requests for variations by making use of contractual terms Specifications to prevent false claims 10 Performance improvement How to measure and improve contractor performance Developing KPI systems Using contractual terms and conditions and basic legal principles 11 Contract close The importance of effective contract close processes 12 Close Review of key learning points Personal action planning

Introduction to contract management (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry