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Unlock powerful office skills and get job-ready with the Excel Courses - Build Excel Skills: 8-in-1 Premium Online Courses Bundle. Designed for administrative, finance, data entry, and IT roles, this bundle combines must-have software and analytical skills including MS Excel, Data Entry, Mathematics, MS Word, MS PowerPoint, IT, Finance, and MS Access. 🔥 Master critical tools employers demand across industries ⏰ Time-sensitive offer for ambitious professionals like you ⭐ “Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot” 📈 Description Excel is the backbone of many job roles, and this 8-course bundle arms you with proficiency across the Microsoft Office suite and core financial and IT competencies. Excel in MS Excel and Data Entry, where precision and speed matter most. Support financial roles with strong Finance knowledge and sharpen your numerical skills with Mathematics. Produce professional documents and presentations through MS Word and MS PowerPoint. Expand your IT capabilities with essential IT skills and database management expertise using MS Access. ✔ Employers across finance, admin, and IT sectors highly value these skills. ✔ Become proficient in MS Excel, Data Entry, and MS Access for data management. ✔ Enhance your presentations and documentation with MS PowerPoint and MS Word. ✔ Broaden your tech and finance knowledge with IT and Finance fundamentals. Invest in your future with this comprehensive, career-focused bundle. ❓ FAQ Q: Who benefits from this bundle? A: Administrative assistants, finance clerks, data analysts, and IT support professionals. Q: Is prior knowledge needed? A: No. This bundle is designed for beginners and intermediates aiming to build solid skills. Q: Are courses accessible anytime? A: Yes, including MS Excel, Finance, and Data Entry modules.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 26 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business performance measurement Understand the core competencies and principles of business performance measurement Explore the various areas of business performance measurement Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager Master in Business Performance Measurement Course Master the skills you need to propel your career forward in business performance measurement. This course will equip you with the essential knowledge and skillset that will make you a confident business manager and take your career to the next level. This comprehensive master in business performance measurement course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this master in business performance measurement course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business performance measurement practice and equip you with the essential skills, confidence and competence to assist you in the business performance measurement industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business performance measurement. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or for people who are aspiring to specialise in business performance measurement. Enrol in this master in business performance measurement course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive master in business performance measurement course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business performance measurement can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This master in business performance measurement course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This master in business performance measurement course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This master in business performance measurement course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Performance Measurement Introduction and Agenda 00:03:00 Concepts in Performance Measurement 00:03:00 Presenting Performance Data 00:03:00 Customer KPIs Introduction 00:02:00 Customer KPIs Part 1 00:09:00 Customer KPIs Part 2 00:08:00 Exercise Part 1 00:01:00 Employee KPIs Part 2 00:07:00 Exercise Part 2 00:01:00 Operational KPIs Part 3 00:13:00 Exercise Part 3 00:01:00 Financial KPIs Part 4 00:12:00 Exercise Part 4 00:01:00 Monitoring and Managing Performance 00:05:00 Course Exercise Suggested Answer 00:02:00 Course Exercise 00:01:00 Test your Knowledge 00:11:00 Assessment Assessment - Master in Business Performance Measurement 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 19 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog training Understand the core competencies and principles of dog training Explore the various areas of dog training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog trainer Dog Training Course : Business Master the skills you need to propel your career forward in dog training. This course will equip you with the essential knowledge and skillset that will make you a confident dog trainer and take your career to the next level. This comprehensive dog training course : business  course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this dog training course : business course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dog training practice and equip you with the essential skills, confidence and competence to assist you in the dog training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog training. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dog trainer or for people who are aspiring to specialise in dog training. Enrol in this dog training course : business course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive dog training course : business course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dog training course : business course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dog training course : business course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dog training course : business course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum This Is What You'll Get From This Course This Is What You'll Get From This Course 00:02:00 Creating An Unforgettable Brand 3 Elements Your Brand Must Have 00:06:00 Your Personal Brand 00:09:00 Branding Errors 00:05:00 Your Branding Aim 00:02:00 How To Choose A Niche Or Target Market Finding The Right Niche Or Target Market For You 00:09:00 Why People Don't Niche And What They Miss Out On 00:05:00 How To Identify Your Niche Or Target Market 00:03:00 How To Attract Your Niche Or Target Market How To Avoid The Common Mistakes Often Made When Attracting Your Target Market 00:08:00 7 Ways To Find Out Your Potential Client's Pain Points 00:04:00 How To Create 'Benefit Statements' That Will Get People Wanting To Work With You 00:06:00 How To Find Your USP (Unique Selling Point) 00:03:00 How To Create Transformational Packages That Your Clients Will Love 3 Things To Do In Order To Get Paid Well And Stop Trading Time For Money 00:04:00 The Best Ways To Deliver Your Transformational Packages 00:06:00 How Much To Charge And Suggested Packages 00:08:00 Student Question Answered On Creating Transformational Packages 00:10:00 Pricing, Payment Plans And Money Back Guarantees How To Select The Right Price 00:06:00 How To Plan Your Financial Goals 00:04:00 The Magic Of Money Back Guarantees - What Most People Don't Realize… 00:08:00 How To Sell With Integrity How To Sell Authentically 00:02:00 7 Steps To Closing A Sale With Integrity 00:09:00 Getting A Yes - Then What? 00:02:00 How To Track And Test What's Working And What's Not 00:03:00 Assessment Assessment -Dog Training Business 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

The Xero Accounting & Bookkeeping Mini Bundle takes the fuss out of the figures. Whether you’re managing invoices or tracking payroll, this bundle wraps five financial staples into a tidy package that speaks fluent accounting—minus the jargon. With Xero and Sage in your digital toolbox, number-crunching becomes less of a chore and more of a skill set. Covering essential bookkeeping and finance principles, it also steps into digital payroll systems without causing spreadsheet panic. Ideal for anyone looking to better understand the basics behind the software, this bundle has your numbers, and your back—without slipping into spreadsheet worship. ✅ Learning Outcomes Learn to maintain accurate records using standard bookkeeping methods. Understand core accounting terms and digital finance workflows. Explore payroll systems including digital input and payslip breakdowns. Use Sage for basic finance tracking and report generation. Operate Xero for invoicing, reconciliation and reporting basics. Navigate basic financial tasks without drowning in terminology. ✅ Who is this Course For Admins managing payroll or invoicing duties in small businesses. Beginners looking to understand bookkeeping and finance software. Sole traders tracking income, expenses and VAT entries. Office staff supporting finance teams with data and reports. Freelancers handling basic finance for clients or personal use. Payroll assistants learning digital salary and tax calculations. Business owners seeking oversight on digital accounting platforms. Finance interns needing software familiarity and workflow basics. ✅ Career Path Bookkeeper – £28,000 average UK salary Payroll Administrator – £26,000 average UK salary Accounts Assistant – £27,000 average UK salary Xero Bookkeeping Support – £29,000 average UK salary Sage Operator – £25,500 average UK salary Finance Clerk – £26,500 average UK salary