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5521 Courses

Resin art - Agate Course

By Interior Boost

Resin agate and geode course based in Bracknell

Resin art - Agate Course
Delivered In-PersonFlexible Dates
£85

Facilitation Skills: The Core Skill of Great Team Leaders

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Looking to enhance your facilitation skills? Our Facilitation Skills Training course can help you become a proficient facilitator and lead successful meetings with ease. This course is part of a bundle of 11 relevant courses that are CPD-QS accredited, providing you with a competitive edge in the job market. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free with it. This certificate is a great way to showcase your skills and demonstrate your commitment to ongoing professional development. Throughout the course, you will learn how to plan, facilitate, and manage meetings effectively, as well as how to handle difficult situations and build consensus among participants. This course is designed to be interactive and engaging, with real-world examples and exercises to reinforce your learning. If you want to develop your facilitation skills and advance your career, this course is perfect for you. With facilitation skills in demand across a range of industries, this course will equip you with the skills you need to succeed. Enrol Now ! This Facilitation Skills Training Bundle Package includes: Course 01: Award in Facilitation Skills at QLS Level 2 10 Premium Additional CPDQS Accredited Courses - Course 01: Operations Management Training Course 02: Project Management Course Course 03: Strategic Planning Process Course 04: Quality Assurance (QA) Manager Course 05: Lean Process and Six Sigma Training Course Course 06: Workplace Health and Safety Course 07: Compliance Risk and Management Course 08: People Management Skills Course 09: Workplace Stress Management Diploma Course 10: Certificate Course in Creativity and Creative Problem Solving Why Prefer This Facilitation Skills Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Facilitation Skills Training bundle courses, you will be able to learn: By the end of this course, you will be able to: Define the role of a facilitator and the key skills required Plan and prepare for effective meetings and workshops Facilitate discussions and manage group dynamics Use effective communication techniques to build consensus and resolve conflicts Apply different facilitation methods to achieve specific outcomes Evaluate the effectiveness of meetings and identify areas for improvement Create an action plan for ongoing personal and professional development ***Curriculum breakdown of Facilitation Skills Training*** Module One: Understanding Facilitation Module Two: Process vs. Content Module Three: Laying the Groundwork Module Four: Tuckman and Jensen's Model of Team Development Module Five: Building Consensus Module Six: Reaching a Decision Point Module Seven: Dealing with Difficult People Module Eight: Addressing Group Dysfunction Module Nine: About Intervention Module Ten: Intervention Techniques How is the Facilitation Skills Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders who want to improve their facilitation skills HR professionals who need to facilitate workshops and meetings Project managers who need to lead effective meetings and workshops Trainers and coaches who want to enhance their facilitation skills Anyone who wants to develop their facilitation skills for personal or professional reasons Career path Operations Manager: £40,000 - £60,000 per year Project Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £50,000 per year Health and Safety Manager: £25,000 - £45,000 per year Compliance Manager: £35,000 - £60,000 per year HR Manager: £30,000 - £50,000 per year Training and Development Manager: £30,000 - £50,000 per year Certificates Award in Facilitation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing the Course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality License Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Facilitation Skills: The Core Skill of Great Team Leaders
Delivered Online On Demand3 days
£105

Conflict Management and Crucial Conversations

By iStudy UK

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

Conflict Management and Crucial Conversations
Delivered Online On Demand1 hour 4 minutes
£25

Overcoming Imposter Syndrome

By Happy Human Training

Imposter Syndrome. It's a big topic, a much talked about issue. But, what does it mean to you? At Happy Human we like to get real about the difficult stuff that we face in our lives and we hope that you can join us for our this exciting opportunity to take a closer look at Imposter Syndrome, what it means for you and how you can begin to overcome it.

Overcoming Imposter Syndrome
Delivered OnlineFlexible Dates
£5

Customer Service - Advanced

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service - Advanced
Delivered Online On Demand1 hour 51 minutes
£25

Advanced Diploma in Customer Relationship Management

4.3(43)

By John Academy

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£19

Personal Resilience

5.0(1)

By Strongmind Resiliency Training Ltd

Personal resilience is about the way we manage stress and the challenges that life throws at us. It’s about being able to make positive adjustments in the face of adversity, to maintain our mental health during recovery and in everyday life.

Personal Resilience
Delivered OnlineFlexible Dates
£150

How to Be Happy

By Course Cloud

Course Overview Learn how to deal with stress and negativity in your life by taking this innovative course on How to Be Happy. Excessive worry about world events and personal problems can directly and adversely influence a person's mental and physical health. That is why it is so important to remain positive and deal with all concerns constructively and practically. This unique tutorial will enlighten you with a wealth of ways in which to tackle problems that eat away at self-esteem and make each day feel like an endurance exercise. The expert coaching in this package will help you concentrate on the good things in life and yourself. Medication exercises and mindfulness practices will be shared, as well as exploring the concept of Karma and using coping strategies to accentuate the joy and contentment that should be available to all individuals. Whether you are experiencing strong negative emotions or are going through a difficult point in your life, you will find this a wholly valuable lesson to share and learn from. This best selling How to Be Happy has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth How to Be Happy is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The How to Be Happy is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The How to Be Happy is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the How to Be Happy, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the How to Be Happy will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the How to Be Happy to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

How to Be Happy
Delivered Online On Demand
£319

M.D.D IN PERSON COUPLES THERAPY (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing In-Person Couples Therapy Package: Strengthening Relationships Through Personalized Guidance and Connection Are you and your partner facing challenges in your relationship, longing for effective communication, intimacy, and mutual understanding? Miss Date Doctor’s In-Person Couples Therapy Package offers you and your partner the opportunity to engage in face-to-face therapy sessions, fostering a deeper connection and personalized guidance to enhance your relationship. Relationships can experience ups and downs, and sometimes external guidance is needed to navigate through difficult times. Our experienced couples therapists are committed to providing you and your partner with a safe and supportive space to address concerns, improve communication, and strengthen your bond. Here’s how the In-Person Couples Therapy Package can support you: Personalized Couples Assessment: Our therapists will conduct a thorough assessment to understand your relationship dynamics, strengths, and areas that need improvement. Tailored Therapy Sessions: In-person couples therapy offers personalized sessions that cater to your unique needs and relationship goals. Communication Enhancement: We’ll provide effective communication tools and techniques to promote healthy and open dialogues between you and your partner. Conflict Resolution Skills: Our therapists will guide you in developing constructive conflict resolution strategies to navigate disagreements. Reigniting Intimacy: In-person therapy can help you and your partner reconnect emotionally and physically, fostering a deeper sense of intimacy. Emotional Connection: We’ll focus on building emotional connection and understanding between you and your partner. Navigating Transitions: Whether it’s a life change or milestone, therapy can help you navigate transitions while maintaining a strong relationship. Shared Growth: The In-Person Couples Therapy Package promotes shared growth, allowing you and your partner to evolve together as a couple. The In-Person Couples Therapy Package at Miss Date Doctor is designed to strengthen your relationship through face-to-face interaction and expert guidance. Our experienced couples therapists provide a secure environment for open conversation and collaborative problem-solving. Invest in the growth and well-being of your relationship and take the first step towards enhanced connection with the In-Person Couples Therapy Package. Embrace the opportunity to improve communication, address challenges, and build a resilient and loving partnership. Let our skilled therapists guide you and your partner towards a stronger and more fulfilling relationship journey. 1 hour session x3 https://relationshipsmdd.com/product/in-person-couples-therapy/

M.D.D IN PERSON COUPLES THERAPY (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£500

Account Management Diploma - CPD Certified

5.0(10)

By Apex Learning

The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

Account Management Diploma - CPD Certified
Delivered Online On Demand
£100