Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00
Overview Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 03:25:00 total length •Module 1: Introduction to Retail Associate: 00:15:00 •Module 2: Qualities of a Retail Associate: 00:23:00 •Module 3: Retail Psychology: 00:12:00 •Module 4: Importance of Consumer Behaviour: 00:10:00 •Module 05: The Importance of Communicating with Customers: 00:18:00 •Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00 •Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Module 08: Consumer Rights Act: 00:16:00 •Module 09: Introduction to Visual Merchandising: 00:16:00 •Module 10: In-Store Design: 00:18:00 •Module 11: Exterior Design: 00:20:00 •Module 12: Health & Safety for Retail Stores: 00:20:00 •Module 13: Management Skills for Leading Your Team: 00:17:00 •Assignment - Retail Operations Training Level 3: 00:00:00
Overview Start an exciting career in the restaurant and catering industry with the Retail Strategy course. This Retail Strategy course will teach you all the fundamentals of the restaurant and catering industry. This course has got you all covered, from customer service best practices to restaurant branding. It will equip you with all the essential skills you need to deal with customer complaints, implement upselling strategies and more. Enrol today into the Retail Strategy course and learn about the restaurant and catering industry at a pace that suits you best. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Strategy. It is available to all students, of all academic backgrounds. Requirements Our Retail Strategy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, etc. Course Curriculum 18 sections • 18 lectures • 05:04:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:14:00 •The Sales Process and Dealing with Customers at the Checkout: 00:12:00 •Importance of Consumer Behaviour: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Choosing a Retail Location: 00:14:00 •Retail Psychology: 00:13:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Develop Store Security Procedures: 00:16:00 •Management Skills for Leading Your Team: 00:17:00 •Selling in Multiple Channels: 00:23:00 •Retail Brand Management: 00:16:00 •Health & Safety for Retail Stores: 00:23:00 •Consumer Rights Act: 00:15:00
Overview Discover some great career opportunities with the retail methods and technology. This Retail Management Advanced Diploma course prepares you with all the elementary skills needed to become a successful retail manager. Retail employers look for individuals who can ensure their customers can quickly locate their desired items. After completion of this course, you will have the skills and knowledge to become an asset to any retail company as a brand manager, retail manager, or similar role. You will have the expertise to run a budget, deal with customer queries, recruit and supervise staff, and much more, to meet your target. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Retail Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 18 sections • 18 lectures • 05:28:00 total length •Introduction to Retail Management: 00:24:00 •Retail Strategy: 00:15:00 •Retail Buying and Merchandising: 00:19:00 •Retail Pricing: 00:34:00 •Supply Chain Management in Retailing: 00:14:00 •The Sales Process and Dealing with Customers at the Checkout: 00:12:00 •Importance of Consumer Behaviour: 00:14:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Choosing a Retail Location: 00:16:00 •Retail Psychology: 00:15:00 •Negotiate the Right Deal with Suppliers: 00:14:00 •Develop Store Security Procedures: 00:18:00 •Management Skills for Leading Your Team: 00:19:00 •Selling in Multiple Channels: 00:23:00 •Retail Brand Management: 00:18:00 •Health & Safety for Retail Stores: 00:23:00 •Consumer Rights Act: 00:17:00
Overview Master the retail management essentials and boost sales growth by taking the highly advanced Retail Management - Level 5 course. The comprehensive Retail Management - Level 5 course aims to provide you with adequate retail industry knowledge and additional management skills. You'll learn about retail management of stores, HR and information. Our expert-educators will thoroughly train you on managing inventory, production, and quality. The course will enhance your professional skills, additionally developing your sales management knowledge. Gain expertise in retail logistics and become a successful retail manager by enrolling today How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Retail Management - Level 5. It is available to all students, of all academic backgrounds. Requirements Our Retail Management - Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 18 sections • 18 lectures • 04:54:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:12:00 •The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Importance of Consumer Behaviour: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:11:00 •The Importance of Communicating with Customers: 00:18:00 •Choosing a Retail Location: 00:14:00 •Retail Psychology: 00:13:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Develop Store Security Procedures: 00:16:00 •Management Skills for Leading Your Team: 00:17:00 •Selling in Multiple Channels: 00:21:00 •Retail Brand Management: 00:16:00 •Health & Safety for Retail Stores: 00:23:00 •Consumer Rights Act: 00:15:00
Overview This comprehensive course on Marketing Principles will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Marketing Principles comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Marketing Principles. It is available to all students, of all academic backgrounds. Requirements Our Marketing Principles is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 52 lectures • 01:01:00 total length •Marketing and the Firm: 00:01:00 •Marketing Orientation and Context: 00:01:00 •Creating Value and Competitive Advantage #1: 00:01:00 •Creating Value and Competitive Advantage #2: 00:01:00 •Marketing Definition: 00:01:00 •Marketing Exchange: 00:01:00 •Marketing Interactions #1: 00:01:00 •Marketing Interactions #2: 00:02:00 •BCG's Advantage Matrix Model: 00:01:00 •External Environment - Analysis #1: 00:01:00 •External Environment - Analysis #2: 00:01:00 •External Environment - Analysis #3: 00:01:00 •External Forces Facing Marketing: 00:01:00 •Demographic Shift: 00:01:00 •Demographic Changes: 00:02:00 •Stakeholder Mapping #1: 00:01:00 •Stakeholder Mapping #2: 00:01:00 •Microenvironments - Industry and Market: 00:01:00 •Difference between an Industry and a Sector: 00:02:00 •Common Mistakes #1: 00:02:00 •Common Mistakes #2: 00:01:00 •Market Analysis #1: 00:01:00 •Market Analysis #2: 00:01:00 •Internal Firm Analysis and Environment Analysis: 00:02:00 •Enterprise Value Chain Analysis #1: 00:01:00 •Enterprise Value Chain Analysis #2: 00:01:00 •Enterprise Value Chain Analysis #3: 00:01:00 •Porter's Value Chain: 00:01:00 •Elements in Porter's Value Chain #1: 00:01:00 •Elements in Porter's Value Chain #2: 00:01:00 •SWOT - Gap Analysis: 00:02:00 •TOWS and Building Conversion Strategies: 00:01:00 •Formulating a Marketing Plan - Building Components #1: 00:01:00 •Formulating a Marketing Plan - Building Components #2: 00:02:00 •Formulating a Marketing Plan - Building Components #3: 00:01:00 •Product Life Cycle and Building a Product Strategy: 00:01:00 •Segmentation and Targeting- Geography, Consumer Behaviour and Cultures: 00:01:00 •Positioning Your Market Offering: 00:01:00 •Pricing Your Product for the Market: 00:01:00 •Channels and Distribution: 00:01:00 •Promotion and Brand Advertising: 00:01:00 •Business Development and Customer Relationship Marketing (CRM): 00:01:00 •Hard-selling: 00:01:00 •Sales Funnel: 00:01:00 •Stages in the Sales Funnel: 00:02:00 •Action Planning, Roles and Responsibilities: 00:01:00 •Metrics and Measures: 00:02:00 •Marketing and Information Technology: 00:01:00 •Marketing Information (MIS) Systems: Sorting Data and Reporting: 00:02:00 •Marketing and Information Technology: 00:01:00 •The Marketing Profession and Building the Marketing Team: 00:01:00 •Assignment - Marketing Principles: 00:00:00
Dive deep into the vibrant world of retail, where operations and strategy intertwine to create successful business narratives. 'Retail Operations Management: Running a Successful Business' is a meticulously curated course designed to unveil the secrets behind thriving retail businesses. From the intricacies of procurement and merchandising to the nuances of consumer behaviour and brand management, this course covers it all, ensuring learners emerge with a comprehensive understanding of retail operations. Learning Outcomes Gain an in-depth understanding of the various aspects of retail operations and strategy development. Learn the principles of procurement, merchandising, and effective pricing strategies. Understand the role of consumer behaviour in shaping retail strategies and decisions. Acquire knowledge on managing multiple retail channels, brand management, and the importance of store location. Familiarise oneself with the Consumer Rights Act and health & safety guidelines pertinent to retail stores. Why buy this Retail Operations Management: Running a Successful Business? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Operations Management: Running a Successful Business there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Retail Operations Management: Running a Successful Business for? Aspiring retail managers and leaders keen to sharpen their operational insights. Business owners looking to delve deeper into the dynamics of the retail industry. Marketing professionals in the retail sector aiming to understand consumer behaviour and brand management better. Supply chain enthusiasts wanting a deeper dive into the retail perspective. Anyone interested in the nuances of retail operations and looking to make an informed career choice. Prerequisites This Retail Operations Management: Running a Successful Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Retail Operations Management: Running a Successful Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager: £24,000 - £40,000 Procurement Specialist: £30,000 - £50,000 Merchandising Manager: £25,000 - £45,000 Brand Manager: £30,000 - £55,000 Supply Chain Coordinator: £22,000 - £37,000 Store Health & Safety Officer: £20,000 - £35,000 Course Curriculum Module 01: An Overview of Retail Operations An Overview of Retail Operations 00:15:00 Module 02: Strategy Development in Retail Strategy Development in Retail 00:10:00 Module 03: Procurement and Merchandising in Retail Procurement and Merchandising in Retail 00:13:00 Module 04: Pricing Strategies in Retail Pricing Strategies in Retail 00:19:00 Module 05: Supply Chain Management in Retail Operations Supply Chain Management in Retail Operations 00:09:00 Module 06: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:07:00 Module 07: Retail Location Selection Retail Location Selection 00:11:00 Module 08: Supplier Negotiation Skills Supplier Negotiation Skills 00:07:00 Module 09: Essential Management and Leadership Skills Essential Management and Leadership Skills 00:11:00 Module 10: Managing Multiple Retail Channels Managing Multiple Retail Channels 00:15:00 Module 11: Brand Management in Retail Brand Management in Retail 00:10:00 Module 12: Retail Store Health & Safety Guidelines Retail Store Health & Safety Guidelines 00:11:00 Module 13: Consumer Rights Act Consumer Rights Act 00:11:00
Step into the bustling world of 'Retail Management', a comprehensive course designed to sculpt ambitious minds into the next generation of retail leaders. Discover the intricate dynamics of retail, from strategies, buying, and merchandising to the nuances of consumer behaviour and brand management. Whether it's securing the perfect store location or mastering the art of negotiating with suppliers, this course embodies a holistic approach, ensuring you're adept at facing the fast-paced challenges of today's retail environment. Learning Outcomes Gain a foundational understanding of retail management concepts and best practices. Develop skills in retail buying, merchandising, and effective pricing strategies. Understand the essence of consumer behaviour and its impact on retail success. Acquire knowledge on store management, including security, health, and safety measures. Cultivate leadership abilities to manage and inspire a vibrant retail team. Why choose this Retail Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Retail Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Retail Management course for? Aspiring retail managers seeking to deepen their industry knowledge. Business owners aiming to refine their retail strategy and operations. Sales and marketing professionals wanting to understand the retail landscape. Individuals interested in consumer behaviour and retail psychology. Current retail employees looking to climb the corporate ladder. Career path Retail Manager: £23,000 - £45,000 Merchandise Planner: £25,000 - £50,000 Supply Chain Coordinator: £20,000 - £35,000 Store Operations Manager: £28,000 - £52,000 Retail Brand Manager: £30,000 - £55,000 Sales and Marketing Director: £50,000 - £80,000 Prerequisites This Retail Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Retail Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07:Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels1 00:21:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00 Module 18: Consumer Rights Act Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Retail Management 00:20:00 Final Exam Final Exam - Retail Management 00:20:00
Dive deep into the intriguing world of 'Fashion Psychology: The Psychology Behind Style Choices.' Our modern lives are adorned with fashion decisions, and these choices often mirror deeper cognitive and emotional processes. This course deciphers the link between attire selections and human psyche, elucidating how perception, cognition, and emotions shape our style preferences. From understanding the intricate connection between fashion and societal influences to exploring sustainability in fashion, you'll acquire a rich blend of knowledge, transforming the way you perceive the fashion world. Learning Outcomes Grasp the foundational concepts of fashion psychology. Analyse the relationship between fashion and human perception. Understand the influence of societal norms on fashion choices. Explore the emotional ties between individuals and their wardrobe selections. Identify trends and future trajectories in the realm of fashion psychology. Why buy this Fashion Psychology: The Psychology Behind Style Choices? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fashion Psychology: The Psychology Behind Style Choices for? Individuals passionate about understanding the deeper meanings behind fashion choices. Marketing professionals aiming to understand consumer behaviour in the fashion industry. Sustainability advocates looking to grasp the interplay between fashion and ecological considerations. Psychologists keen on exploring the nexus between attire and mental processes. Aspiring fashion consultants aiming to offer value-based advice to clients. Career path Fashion Psychologist - £40,000 - £65,000 Consumer Behaviour Analyst (Fashion) - £30,000 - £55,000 Fashion Sustainability Consultant - £35,000 - £60,000 Fashion Marketing Strategist - £45,000 - £70,000 Social Fashion Researcher - £32,000 - £58,000 Trend Forecaster - £38,000 - £63,000 Prerequisites This Fashion Psychology: The Psychology Behind Style Choices does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Fashion Psychology Introduction to Fashion Psychology 00:21:00 Module 02: Perception and Fashion Perception and Fashion 00:16:00 Module 03: Fashion and Mind Fashion and Mind 00:15:00 Module 04: Consumer Behaviour in Fashion Consumer Behaviour in Fashion 00:18:00 Module 05: Fashion and Social Psychology Fashion and Social Psychology 00:23:00 Module 06: Fashion and Emotional Psychology Fashion and Emotional Psychology 00:17:00 Module 07: Fashion and Sustainability Fashion and Sustainability 00:18:00 Module 08: Future Directions in Fashion Psychology Future Directions in Fashion Psychology 00:17:00
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