Understand why it is difficult for us to accept changes when they occur - both in our personal and professional lives. Outline the emotional stages of the change curve which maps out distinct stages all individuals go through after a change, and learn to utilise a range of strategies to cope with changes.
Project Stakeholder Relationship Skills This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Introducing the Negotiation Skills Bundle - Your Ultimate Guide to Mastering Negotiation. "Negotiation is not a game, it's a crucial skill for success in life." - Che Guevara. This bundle is designed to equip you with the necessary skills to become a master negotiator. You will learn how to negotiate effectively in various situations, increase your personal productivity, handle difficult people, build confidence, and make decisions under pressure. All courses are relevant and CPD-QS accredited. Plus, the first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free! Don't miss out on this opportunity to become a master of negotiation. Enrol now and start your journey towards success! This Negotiation Skills: Become A Master Of Negotiation Bundle Package includes: Course 01:(QLS Course) at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Foundations of Leadership and Negotiation Skills Development Course 02: Maximise Your Personal Productivity: Negotiation Skills Course Course 03: Influencing and Negotiating Course 04: Sales Negotiation Training Course Course 05: Dealing Sales Objections & Negotiating Terms Course 06: Customer Service Essential Skills Diploma Course 07: Advanced Certificate in Psychology Course 08: Dealing With Difficult People Training Course Course 09: Confidence Building & Assertiveness Course 10: Decision-Making in High-Stress Situations Why Prefer This Negotiation Skills: Become A Master Of Negotiation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Negotiation Skills: Become A Master Of Negotiation bundle courses, you will be able to learn: Develop a deep understanding of negotiation skills Build your leadership qualities and negotiation skills Increase your personal productivity by mastering negotiation techniques Influence and persuade people in various situations Learn how to negotiate in sales situations Deal with sales objections and negotiate better terms Acquire essential customer service skills Explore advanced concepts in psychology Handle difficult people with ease Build confidence and assertiveness Make better decisions in high-stress situations ***Curriculum breakdown of Negotiation Skills Certificate*** Module One: Understanding Negotiation Module Two: Getting Prepared Module Three: Laying the Groundwork Module Four: Phase One - Exchanging Information Module Five: Phase Two - Bargaining Module Six: About Mutual Gain Module Seven: Phase Three - Closing Module Eight: Dealing with Difficult Issues Module Nine: Negotiating Outside the Boardroom Module Ten: Negotiating on Behalf of Someone Else How is the Negotiation Skills: Become A Master Of NegotiationBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a seasoned professional or new to the game, this bundle is perfect for you if you want to master negotiation skills. It's also ideal for anyone who wants to improve their leadership qualities and handle difficult people. Specifically, this course is for: Business professionals Entrepreneurs Sales executives Customer service representatives HR professionals Career path Business Development Manager (£45,000 - £70,000) Sales Manager (£30,000 - £80,000) Human Resources Manager (£30,000 - £60,000) Customer Service Manager (£25,000 - £40,000) Negotiator (£25,000 - £50,000) Psychologist (£25,000 - £60,000) Business Consultant (£35,000 - £65,000) Certificates Award in Negotiation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.
This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.
ð Unlock the Power of Positive Interactions! ð Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course: ð Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships ð¡ What You Will Learn: Module 1: Fundamentals ð Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools ð§ Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships ð¤·âï¸ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ⨠Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving ð Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips ð Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger ð¡ Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts. ð Why Choose This Course? â Comprehensive curriculum designed by experts in psychology and interpersonal relationships. â Practical tips and tools that can be applied immediately in real-life situations. â Interactive modules with engaging activities to reinforce learning. â Access to a supportive community for ongoing encouragement and discussion. â Lifetime access to course materials for continuous learning and reference. ð Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00
Project Stakeholder Relationship Skills (In-Person) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn You'll learn how to: Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
Conflict is when two or more parties, with perceived incompatible goals, undermine each other's wants or needs. Establish the root cause of the conflict and understand how to apply the five conflict management strategies. Understand the pro's and cons of avoidance, competing and collaboration. We will guide you how to resolve conflict and how to find effective resolutions to difficult conversations. Learning Objectives Explain the root cause of all conflict, Apply five conflict management strategies, Implement steps to manage or resolve conflict, Apply effective steps for conducting difficult conversations Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
About this training course This 5-days comprehensive training course provides not only an introduction into the issues associated with the development of the pipeline transportation of CO2 from its Capture, it's transportation, storage and usage but also provides an in depth understanding of the issues to be considered in the development, design and operations of these pipelines. The theme throughout this training course is CO2 Flow Assurance and Innovative Technologies. Each training day will consist of lectures in the morning and a hands-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with CO2 transport and its operations. Various software will be available during the workshop to predict thermo hydraulics and associated phase flows through CO2 pipelines and the attached infrastructure. Further software to assess surge and environmental safety will also be available. The CO2 pipeline design approach will consider an integrated solution through modelling the CO2 capture system as well as the host storage facility. The participants will have a total appreciation of the methodology required to develop a CO2 transportation system and have an understanding of all of the Flow Assurance, risks, and operating issues and technology requirements. Training Objectives After the completion of this training course, participants will be able to: Understand the process required and identify data to analyse Flow Assurance for CO2 pipeline transport Review and Identify the Flow Assurance issues required to be evaluated for CO2 pipeline transport design and operations methodology. These include; Hydrates, Slugging, Corrosion, Scaling, Fluid Phase Behaviour and transient conditions Establish the studies to be undertaken for each area of CO2 transport including 'Rules of Thumb' and software to be used Comprehend the need for innovative methods and the technologies to mitigate Flow Assurance issues and the need for economics considerations Appreciate the need for an integrated analysis of the CO2 transport system from the CO2 capture to the host storage facility Gain an appreciation of the emerging and enabling technologies for CO2 transport and storage application Dive deeper into the operational strategies requirements to mitigate Flow Assurance issues Target Audience This training course is suitable and will greatly benefit the following specific groups: Reservoir Engineers Flow Assurance Engineers Thermodynamics Engineers Process and Chemical Engineers Pipeline Engineers Facilities Engineers Control and Subsea Engineers working in the Oil and Gas industries Engineers in other disciplines may attend that require an appreciation of CO2 pipeline transport Control and Subsea Engineers working in the Oil and Gas industries Engineers in other disciplines may attend that require an appreciation of CO2 pipeline transport Course Level Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training Course delivery: The maximum number of participants allowed for this training course is 20. A basic understanding of thermo-hydraulics would be advantageous. Morning Lectures and afternoon hands-on practical workshop. Special features: PC-based simulation software demonstration Workshop for hands-on training Course References & Additional resources: 'CO2 Transport from Capture to Storage and Usage', 1st Edition Handouts Pre & Post Assessment Trainer Your expert course leader is a renowned specialist in flow assurance management for the oil & gas field developments. His expertise enables him to support the operating and contracting companies as well as financial institutions regarding due diligence on offshore development investment decisions and associated operational system risks. Technical assessment of fields for acquisition and production enhancement opportunity. He possesses specialist expertise in evaluating difficult pipeline fluids transport such as Ethylene, Carbon Dioxide and Hydrogen through feasibility studies and technical reviews for clients. He has an exceptional academic background and natural leadership abilities are supported by practical experience of diverse projects worldwide, along with numerous publications at key conferences and publication of four books. Particular interests in developing novel and innovative technologies for subsea applications to solve difficult flow assurance problem areas and improve field development economics. He has worked on major industry projects including; Concorde aircraft fuelling system, the Channel Tunnel aerodynamics and the first deep water oil field development (Foinaven) in the West of Shetland. He is also currently developing a renewable energy solar farm and carbon neutral energy crop (Miscanthus) for domestic and commercial power generation application. He has developed in-house resources including specialist oil & gas field development evaluation software for subsea and onshore field infrastructure development options including; costing and financial analysis, reservoir viability, flow assurance assessment, subsea processing and boosting technologies, flow induced vibrations, surge analysis, heat transfer and chemical injection systems. Patents: · Subsea Seabed Power Generation for Depleting Gas fields Using Renewable Energy · Gas to Liquids Absorption Technology (GTLA) for subsea and onshore Flow Assurance applications · Subsea Gas Compressor System using pigs and liquid pumps · Pressure Boosting using water injection pumps · B&W Mentor subsea multi-phase meter · Surge suppression using a contained gas method for pipeline systems POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations